Customer complaints clerk Jobs for Fresh Graduates in Saudi Arabia

Mohammed Alusaifer Company for Development and Real Estate Investment

Join Our Team as a Customer Services Specialist
At Mohammed Alusaifer Company for Development and Real Estate Investment, we pride ourselves on delivering exceptional customer experiences. We are seeking a dedicated Customer Services Specialist to join our team in Aţ Ţā’if, Makkah. In this role, you will be the first point of contact for our valued guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:

Respond to customer inquiries in a timely and effective manner.
Ensure a smooth check-in and check-out process.
Keep the Customer Service Manager informed of any relevant guest feedback or issues.
Maintain a high level of customer service at all times.
Attend training sessions and assist in developing the night team as necessary.
Utilize sales techniques to promote hotel services and amenities.
Adhere to all resort policies regarding cash handling and payment methods.
Comply with resort security and fire regulations, as well as all health and safety legislation.
Assist other departments as needed.

Qualifications:

Strong communication skills.
Commitment to providing high-level customer service.
Ability to remain calm and efficient with attention to detail.
Capability to multitask while maintaining a positive attitude when dealing with guests.
Able to work both independently and as part of a team.
Advanced technological proficiency.

0-1 years

Makkah

24 days ago

Customer Complaints Clerk

Advanced Data Systems

About the Job:
As a Customer Services Specialist at Advanced Data Systems, you will play a crucial role in managing all aspects of human resources and employee affairs. Your primary responsibility will be to ensure that our work environment evolves in line with our growing workforce and adheres to all legal requirements set forth by the Ministry of Human Resources and Social Development.

Key Responsibilities:

Employee Management: Maintain and update employee files regularly; coordinate annual and sick leave; and provide clear communication and instructions to all employees.
Compliance: Stay updated on labor laws; respond to employee inquiries regarding labor updates; ensure compliance with Saudi labor regulations; and handle negotiations related to contracts.
Recruitment and Hiring: Advertise job vacancies; collect, screen resumes; and coordinate interviews.
Documentation: Send reminders regarding official holidays and ensure timely notifications are communicated effectively.
New Employee Orientation: Develop and implement orientation and training programs for newcomers, ensuring a smooth integration into the company.

Qualifications:

Saudi nationality (mandatory).
Bachelor’s degree or diploma in Business Administration, Human Resources, or a related field.
No prior experience required.
Proficiency in Microsoft Word and Excel.
Strong negotiation skills and good understanding of labor laws.
Excellent verbal and written communication skills.

0-1 years

Riyadh

2 days ago

Customer Complaints Clerk

Extension

انضم إلى فريقنا في شركة اكستنسيا!
نحن نبحث عن مُمثل خدمة العملاء في الرياض للانضمام إلى فريقنا الديناميكي.

المتطلبات:

أن يكون المتقدم سعودي الجنسية.
شهادة الثانوية العامة فأعلى.
إجادة اللغة الإنجليزية بشكل متقدم.

أيام العمل:
عدد 5 أيام بالأسبوع بنظام الشفتات الأسبوعية.

موعد التقديم:
التقديم متاح الآن منذ 032025.

0-1 years

Riyadh

2 days ago

Customer Complaints Clerk

Gulf Heights Fuel Company - Ranz Stations

وصف الوظيفة: أخصائي خدمة العملاء مسؤول عن وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء، والمشاركة في تطوير برامج تهدف إلى تحسين جودة أنظمة خدمة العملاء ورفع مستوى رضا المتعاملين.

المهام الرئيسية:

إجراء الدراسات والتحاليل المتخصصة لتحديد نقاط القوة والضعف في خدمات العملاء.
تحديث إجراءات وأدلة خدمة العملاء وتنسيق الرد على استفساراتهم.
تطوير برامج ومبادرات لضمان توقعات عالية الجودة في الخدمة المقدمة.
تحليل بيانات رضا العملاء ووضع التوصيات المناسبة لتحسين الخدمات.

المؤهلات: شهادة بكاليوس في إدارة الأعمال.
المهارات المطلوبة:

مبادئ التواصل - مستوى متقدم
اللغة الإنجليزية - مستوى مبتدئ

0-1 years

Hail

3 days ago

Customer Complaints Clerk

Major car rental company

فرصة عمل جديدة في شركة كبرى لتأجير السيارات
نحن نبحث عن مختص خدمة عملاء للانضمام إلى فريقنا في محافظة ضباء التابعة لمنطقة تبوك. سيكون لديك الفرصة للعمل في بيئة ديناميكية تتطلب التواصل الفعال مع العملاء وتقديم مستوى عالٍ من الخدمة.

المسؤوليات:

مقابلة العملاء والتعامل معهم بشكل مباشر.
متابعة عقود السيارات السارية والمنتهية وتجديدها.
التأكد من استلام وتسليم السيارات بدقة.
القدرة على تحمل ضغط العمل.
إتقان استخدام الحاسب الآلي.

نحن نعتبر أن هذه الوظيفة تعكس التزامنا بالتميز في خدمة العملاء، ونتطلع إلى تلقي طلباتكم.

0-1 years

Tabuk

3 days ago

Customer Complaints Clerk

Hussein Car Rental

Customer service required at a car rental company
A major car rental company announces a job vacancy for the position of customer service in the city of Duba in the Tabuk region.

Responsibilities:

Professionally dealing with and receiving customers.
Using a computer to manage customer data and inquiries.
Ability to work under pressure and manage notes accurately.
Follow up on the process of receiving and delivering cars.
Renew current contracts and follow up on expired customer contracts.

To apply, please send your CV with the job title in the email subject.

High school diploma.
Computer skills.
Ability to work under pressure.
Accuracy in follow-up and task execution.

0-1 years

Tabuk

5 days ago

Customer Complaints Clerk

NAPCO

Customer Service Senior Officer
We are looking for a dedicated Customer Service Senior Officer at NAPCO to join our team in Dammam. In this role, you will coordinate daily activities with other senior officers to enhance stock management and streamline daily shipments.

Key Responsibilities:

Monitor daily received products and inventory output to ensure the availability of goods for shipment.
Receive, review, and approve all credit notes, specifying reasons for returns.
Follow up on matters arising from CSD meetings.
Assist in training team members to cultivate a skilled workforce.
Align with the HSSE team to update HIRA, ensuring hazards and risks are adequately identified and documented.
Participate in the development, planning, implementation, performance evaluation, and improvement of the OH&S management system.

Required Skills:

Proficiency in English.
Strong computer skills.

0-1 years

Dammam

Customer Complaints Clerk

Southwind Telecom

Customer Service Job at a Telecommunications Company
We at Telecommunications Company are looking for customer service employees (men and women) to work in the Eastern Region. This is a great opportunity to join an outstanding team in providing the best services to customers.

Responsibilities:

Interact with customers and provide support to them.
Respond to customer inquiries and solve problems.
Record customer notes and their procedures in the system.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days a week and one day off. To apply, please send your CV to the mentioned email with the city and job title.

Application is available for Saudis only.
Strong communication skills and ability to work within a team.
Ability to work effectively under pressure.

0-1 years

Al Jubail

Customer Complaints Clerk

Southwind Telecom

Customer Service Job at a Telecom Company
We at Telecom Company are looking for customer service agents (men and women) to work in the Eastern region. This is a great opportunity to join a distinguished team in providing the best services to customers.

Responsibilities:

Interacting with customers and providing support for them.
Responding to customer inquiries and solving problems.
Recording customer notes and procedures in the system.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days a week and one day off. To apply, please send your CV to the mentioned email along with the city and job title.

Application is available only for Saudis.
Strong communication skills and the ability to work within a team.
The ability to work effectively under pressure.

0-1 years

Al-Ahsa

Customer Complaints Clerk

Southwind Telecom

Customer Service Job at Telecommunications Company
We at Telecommunications Company are looking for customer service employees (men and women) to work in the Eastern Province. This is a great opportunity to join a distinguished team in providing the best services to customers.

Responsibilities:

Interacting with customers and providing support to them.
Responding to customer inquiries and resolving issues.
Recording customer notes and their procedures in the system.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days a week and one day off. To apply, please send your resume to the mentioned email address, including the city and job title.

Applications are only open to Saudis.
Strong communication skills and ability to work within a team.
Ability to work effectively under pressure.

0-1 years

Al Khobar

Customer Complaints Clerk

Southwind Telecom

Customer Service Job at a Telecom Company
We at Telecom Company are looking for customer service employees (men and women) to work in the Eastern Region. This is a great opportunity to join an exceptional team in providing the best services to customers.

Responsibilities:

Interacting with customers and providing support to them.
Responding to customer inquiries and solving problems.
Recording customer notes and their procedures in the system.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days per week and one day off. To apply, please send your CV to the mentioned email with the city and job title.

Application is available for Saudi nationals only.
Strong communication skills and ability to work as part of a team.
Ability to work effectively under pressure.

0-1 years

Dhahran

Customer Complaints Clerk

Southwind Telecom

Customer Service Job at a Telecom Company
We at Telecom Company are looking for Customer Service employees (men and women) to work in the Eastern Region. This is a great opportunity to join a distinguished team in providing the best services to customers.

Responsibilities:

Interact with customers and provide support to them.
Respond to customer inquiries and resolve issues.
Record customer notes and their procedures in the system.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days a week and one day off. To apply, please send your CV to the mentioned email with the city and job title.

Applications are available for Saudis only.
Strong communication skills and ability to work within a team.
Ability to work effectively under pressure.

0-1 years

Dammam

Customer Complaints Clerk

Smart Link

Join our team as a Customer Service Specialist over the phone!
Smart Link Company, one of the Gulf Group for Training and Education companies, announces a distinguished job vacancy in the customer service category. If you are looking for an opportunity to develop your skills in a dynamic environment, we want you on our team.

Responsibilities:

Provide support and services to customers over the phone.
Resolve issues and assist with customer inquiries.
Coordinate with other teams to ensure the best customer experience.

Required qualifications:

The applicant must be a Saudi national.
Holder of a diploma or equivalent.

Details:

Salary: 4000 Saudi Riyals per month.
Working hours: 5 days a week with 2 days off.

To express your interest, please send your CV via email with the subject: (Customer Service - Jeddah).

0-1 years

Jeddah

Customer Complaints Clerk

Integration Facilities Company for Operations and Maintenance

انضم إلى فريقنا كمختص في خدمة العملاء!
في شركة تكامل المرافق للتشغيل والصيانة، نحن نبحث عن أخصائي خدمة عملاء متميز للانضمام إلى فريقنا. ستلعب دورًا حيويًا في تحسين جودة ومهنية أنظمة خدمة العملاء لدينا.

المسؤوليات الرئيسية:

وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء.
المشاركة في تحديث إجراءات وأدلة خدمة العملاء.
تطوير برامج لتحسين جودة أنظمة خدمة العملاء.
تحليل بيانات رضا العملاء وتحديد نقاط القوة والضعف.
إعداد الوثائق والتقارير المتخصصة المتعلقة بخدمة العملاء.

المؤهلات:

درجة البكالوريوس في إدارة أعمال، الموارد البشرية، الإدارة المكتبية، التسويق، أو السكرتارية التنفيذية.

المهارات المطلوبة:

خدمة العملاء (متقدم)
بناء العلاقات (متقدم)
إدارة ما بعد البيع (متقدم)
قياس آراء العملاء (متقدم)
تحمل المسؤولية (متقدم)
إدارة تجربة العميل (متقدم)
تقديم التقارير (متقدم)

اللغات:

العربية (معتمد)
الإنجليزية (معتمد)

0-1 years

Buraydah

15 days ago

Customer Complaints Clerk

Al-Kafu United Trading Company

Customer Service Specialist Job
The Al-Kafou United Trading Company is looking for a professional Customer Service Specialist to ensure high-quality customer service. Your responsibilities will include setting and defining performance and quality indicators, developing programs to enhance customer service systems, as well as analyzing complaint content and providing appropriate recommendations.

Main Tasks:

Conduct specialized studies and analyses to determine performance indicators in customer service.
Participate in developing and updating customer service procedures and effective communication with customers.
Develop programs and initiatives to ensure customer expectations are met.
Analyze data to identify strengths and weaknesses in the services provided.
Prepare documents and reports related to customer service.

Qualifications:

Bachelor's degree in relevant fields (public relations, customer service).
Experience in after-sales management, customer service, and customer experience management.

Benefits:

A salary starting from 4000 Saudi Riyals.
Six working days a week with morning and evening working hours.

0-1 years

Abha

16 days ago

Customer Complaints Clerk

Dermacure - Medical Skin Treatment Center

Join us as a customer service specialist at the Medical Skin Treatment Complex!
We are looking for a professional with experience in providing customer service who is eager to contribute to improving performance and quality standards. The successful candidate will be required to develop programs aimed at achieving the highest levels of customer satisfaction.

Responsibilities:

Determine performance indicators and quality standards in customer service.
Update customer service procedures and manuals and coordinate with relevant departments.
Develop creative initiatives to meet customer expectations.
Analyze data to identify strengths and weaknesses in customer service systems.
Prepare documents and reports related to customer service.