Customer complaints clerk Jobs for Fresh Graduates in Saudi Arabia

More than 21 Customer complaints clerk Jobs for Fresh Graduates in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Customer Complaints Clerk

Customer Complaints Clerk

📣 Job Ad

Mohammed Alusaifer Company for Development and Real Estate Investment

Full-time
Join Our Team as a Customer Services Specialist
At Mohammed Alusaifer Company for Development and Real Estate Investment, we pride ourselves on delivering exceptional customer experiences. We are seeking a dedicated Customer Services Specialist to join our team in Aţ Ţā’if, Makkah. In this role, you will be the first point of contact for our valued guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:
  • Respond to customer inquiries in a timely and effective manner.
  • Ensure a smooth check-in and check-out process.
  • Keep the Customer Service Manager informed of any relevant guest feedback or issues.
  • Maintain a high level of customer service at all times.
  • Attend training sessions and assist in developing the night team as necessary.
  • Utilize sales techniques to promote hotel services and amenities.
  • Adhere to all resort policies regarding cash handling and payment methods.
  • Comply with resort security and fire regulations, as well as all health and safety legislation.
  • Assist other departments as needed.

Qualifications:
  • Strong communication skills.
  • Commitment to providing high-level customer service.
  • Ability to remain calm and efficient with attention to detail.
  • Capability to multitask while maintaining a positive attitude when dealing with guests.
  • Able to work both independently and as part of a team.
  • Advanced technological proficiency.

breifcase0-1 years

locationMakkah

24 days ago
Customer Complaints Clerk

Customer Complaints Clerk

📣 Job AdNew

Advanced Data Systems

Full-time
About the Job:
As a Customer Services Specialist at Advanced Data Systems, you will play a crucial role in managing all aspects of human resources and employee affairs. Your primary responsibility will be to ensure that our work environment evolves in line with our growing workforce and adheres to all legal requirements set forth by the Ministry of Human Resources and Social Development.

Key Responsibilities:
  • Employee Management: Maintain and update employee files regularly; coordinate annual and sick leave; and provide clear communication and instructions to all employees.
  • Compliance: Stay updated on labor laws; respond to employee inquiries regarding labor updates; ensure compliance with Saudi labor regulations; and handle negotiations related to contracts.
  • Recruitment and Hiring: Advertise job vacancies; collect, screen resumes; and coordinate interviews.
  • Documentation: Send reminders regarding official holidays and ensure timely notifications are communicated effectively.
  • New Employee Orientation: Develop and implement orientation and training programs for newcomers, ensuring a smooth integration into the company.

Qualifications:
  • Saudi nationality (mandatory).
  • Bachelor’s degree or diploma in Business Administration, Human Resources, or a related field.
  • No prior experience required.
  • Proficiency in Microsoft Word and Excel.
  • Strong negotiation skills and good understanding of labor laws.
  • Excellent verbal and written communication skills.

breifcase0-1 years

locationRiyadh

2 days ago
Customer Complaints Clerk

Customer Complaints Clerk

📣 Job Ad

Integration Facilities Company for Operations and Maintenance

SR 4,000 / Month dotFull-time
انضم إلى فريقنا كمختص في خدمة العملاء!
في شركة تكامل المرافق للتشغيل والصيانة، نحن نبحث عن أخصائي خدمة عملاء متميز للانضمام إلى فريقنا. ستلعب دورًا حيويًا في تحسين جودة ومهنية أنظمة خدمة العملاء لدينا.

المسؤوليات الرئيسية:
  • وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء.
  • المشاركة في تحديث إجراءات وأدلة خدمة العملاء.
  • تطوير برامج لتحسين جودة أنظمة خدمة العملاء.
  • تحليل بيانات رضا العملاء وتحديد نقاط القوة والضعف.
  • إعداد الوثائق والتقارير المتخصصة المتعلقة بخدمة العملاء.
المؤهلات:
  • درجة البكالوريوس في إدارة أعمال، الموارد البشرية، الإدارة المكتبية، التسويق، أو السكرتارية التنفيذية.
المهارات المطلوبة:
  • خدمة العملاء (متقدم)
  • بناء العلاقات (متقدم)
  • إدارة ما بعد البيع (متقدم)
  • قياس آراء العملاء (متقدم)
  • تحمل المسؤولية (متقدم)
  • إدارة تجربة العميل (متقدم)
  • تقديم التقارير (متقدم)
اللغات:
  • العربية (معتمد)
  • الإنجليزية (معتمد)

breifcase0-1 years

locationBuraydah

15 days ago