Housekeeper Jobs in Saudi Arabia

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department and the maintenance of W Hotels' high standards. The Housekeeping Coordinator serves as a key link between various hotel departments to ensure an exceptional guest experience.

W Hotels aims to "ignite curiosity, expand worlds," fostering a vibrant environment for guests. Embracing a "Whatever/Whenever" spirit, W Hotels is recognized for reinventing luxury and fulfilling guest passions. The company welcomes individuals with an original, innovative spirit who look towards the future. Joining W Hotels means becoming part of Marriott International's portfolio of brands, offering an environment for professional growth and development.

Key Responsibilities

• Run sold room reports and verify room status to identify discrepant rooms.
• Prioritize room cleaning based on operational needs and guest departures.
• Update the status of departing guest rooms promptly.
• Assist Housekeeping management in overseeing daily activities and operations.
• Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to the Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure that vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
• Complete all required Housekeeping paperwork accurately and efficiently.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Protect company assets through diligent oversight.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs proactively.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards in all housekeeping operations.
• Develop and maintain positive working relationships with colleagues and other departments.
• Support the team to reach common goals and objectives.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for an extended period of time as required by the role.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience is required.
• No supervisory experience is required for this role.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping operations.
• Understanding of Engineering, Front Office, and Laundry department functions.
• Strong Communication skills, both verbal and written.
• Effective Teamwork and collaboration abilities.
• Problem-solving and issue resolution capabilities.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role requires 0-1 year of experience. This position is not located remotely.

Marriott International is committed to being an equal opportunity employer. They value the unique backgrounds of their associates and foster an environment of inclusion and opportunity, prohibiting discrimination on any protected basis, including disability and veteran status.

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh location. This management position is responsible for the daily operations of the Housekeeping department, with potential oversight of Recreation/Health Club and Laundry services. The role is essential in maintaining high standards of cleanliness and presentation across guest rooms, public spaces, and employee areas, directly impacting guest satisfaction and operational efficiency.

Key Responsibilities

• Oversee and manage daily shift operations for the Housekeeping department, ensuring adherence to all standards and procedures.
• Direct and collaborate with team members to ensure guest rooms, public spaces, and employee areas are clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas, holding individuals accountable for necessary corrective actions.
• Ensure timely and efficient communication of guest room status to the Front Desk.
• Prepare daily work assignments based on room cleaning priorities and anticipated check-outs.
• Manage inventory of housekeeping supplies to maintain adequate stock levels.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand and manage the department's contribution to overall property financial goals, aiming to meet or exceed budgeted targets.
• Verify that all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to ensure understanding and completion.
• Participate in departmental meetings, conveying clear and consistent messages regarding departmental goals.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment within the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition programs are active on all shifts and participate in ongoing recognition efforts.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and publicly recognize the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and effectively handle guest problems and complaints.
• Strive for continuous improvement in service performance.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Housekeeping operations management
• Laundry operations management
• Ensuring guest satisfaction
• Budget management
• Human Resources management
• Customer service excellence

Work Environment and Location

This is a full-time, on-site management role located in the Financial District of Riyadh, Saudi Arabia. The position is part of the Housekeeping & Laundry job category.

W Hotels is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. We are dedicated to non-discrimination on any protected basis.

About the Housekeeping Coordinator Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated Housekeeping Coordinator to join their team. This full-time, non-management position is an opportunity for an organized individual to contribute to the smooth operation of the hotel's housekeeping department. The role is integral to ensuring guest satisfaction by maintaining high standards of room cleanliness and facilitating effective communication across hotel departments.

Key Responsibilities

• Generate and verify sold room reports to ensure accuracy of room status.
• Identify discrepant rooms and prioritize their cleaning to meet operational needs.
• Update the status of departing guest rooms promptly.
• Support Housekeeping management in overseeing daily activities.
• Act as a liaison to coordinate between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate attention.
• Complete all required Housekeeping paperwork accurately and on time.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information.
• Protect company assets through diligent oversight.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs proactively.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards set by the hotel.
• Develop and maintain positive working relationships with colleagues and other departments.
• Support the team to reach common goals and objectives.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for an extended period of time as required by the role.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar field.
• No supervisory experience is required for this role.

Required Skills

• Proficiency in Housekeeping operations and procedures.
• Effective coordination with Engineering, Front Office, and Laundry departments.
• Strong Communication skills, both verbal and written.
• Demonstrated ability in Teamwork and collaboration.
• Aptitude for Problem-solving and issue resolution.

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Housekeeping Coordinator Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized Housekeeping Coordinator to join their team. This full-time, non-management position is integral to the smooth operation of the housekeeping department and the maintenance of W Hotels' high standards. The Housekeeping Coordinator serves as a key liaison between various hotel departments, contributing to an exceptional guest experience.

This role is suitable for individuals with a strong attention to detail and a commitment to service excellence. With 0-1 years of experience required, it offers an opportunity for career growth within the hospitality industry at a globally recognized brand.

Key Responsibilities

• Generate and review sold room reports, verifying room status for accuracy.
• Identify discrepant rooms and prioritize their cleaning to meet operational demands.
• Update the status of departing guest rooms efficiently.
• Support Housekeeping management in overseeing and coordinating daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms that were previously on the 'Do Not Disturb' list.
• Complete all required Housekeeping paperwork accurately and in a timely manner.
• Adhere to all company policies and safety and security procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Acknowledge and welcome all guests according to company standards.
• Anticipate and address guest service needs effectively.
• Express appreciation to guests for their patronage.
• Ensure adherence to quality expectations and standards set by the company.
• Develop and maintain positive working relationships with colleagues.
• Support team efforts to achieve common goals and objectives.
• Listen and respond appropriately to the concerns of other employees.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar field.
• No supervisory experience is required for this role.

Required Skills

• Proficiency in Housekeeping operations.
• Understanding of Engineering, Front Office, and Laundry department functions.
• Strong Communication skills, both verbal and written.
• Ability to work effectively as part of a team.
• Excellent Problem-solving capabilities.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role requires physical presence at the location, as it is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. They foster an environment where unique backgrounds are celebrated and are committed to non-discrimination based on protected characteristics.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Housekeeping Coordinator to join their team. This is a full-time, non-management position, offering an opportunity to contribute to the smooth operation of the housekeeping department in a luxurious and dynamic hotel environment.

Role Responsibilities

• Operate sold room reports and verify room status to identify discrepancies.
• Prioritize room cleaning and update the status of departing guest rooms.
• Assist housekeeping management in overseeing daily activities.
• Serve as a point of contact for coordinating efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to room discrepancies in coordination with the Front Desk.
• Prepare and distribute room assignments to housekeeping staff.
• Log, monitor, and update the list of rooms marked as "Do Not Disturb."
• Ensure vacant and dirty rooms are cleaned by the scheduled time.
• Assign rush rooms and rooms that were previously marked "Do Not Disturb."
• Complete required housekeeping paperwork.
• Follow all company, safety, and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guest service needs and thank guests with genuine appreciation.
• Ensure adherence to quality expectations and standards.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak to others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and retrieve information related to work using computers.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• At least one year of relevant work experience.
• No supervisory experience required.
• No specific licenses or certifications required.

Required Skills

• Proficiency in housekeeping operations.
• Ability to coordinate with Engineering, Front Desk, and Laundry departments.
• Effective communication skills.
• Strong teamwork abilities.
• Problem-solving capabilities.

Additional Information

This is a full-time, non-management position requiring 0-1 year of experience. The work location is in the Financial District, Riyadh, Saudi Arabia.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is essential for upholding the high standards of cleanliness and guest experience associated with W Hotels. The role involves overseeing the cleanliness of guest rooms, public areas, and other hotel facilities to ensure they meet stringent quality benchmarks.

As part of Marriott International, W Hotels is committed to fostering an environment of inclusivity and equal opportunity. This role offers the opportunity to be part of an international team and contribute to a meaningful career.

Key Responsibilities

• Inspect guest rooms, public areas, and the pool to ensure adherence to quality standards after housekeeping staff have completed their work.
• Generate reports on occupied rooms, verify room statuses, identify rooms that do not meet standards, and prioritize cleaning tasks.
• Update guest room statuses upon departure.
• Assist housekeeping management in overseeing daily operations.
• Liaise with housekeeping, engineering, front desk, and laundry departments to coordinate efforts.
• Document and resolve issues related to non-compliant rooms in coordination with the front desk.
• Prepare, distribute, and communicate changes to assignment sheets and schedules.
• Report any unresolved issues to the incoming shift.
• Perform required administrative tasks.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow and enforce all chain safety policies and procedures, reporting maintenance issues, accident hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support colleagues with dignity and respect, and contribute to the team's common goals.
• Comply with quality assurance expectations and standards.
• Respond to work situations at the required speed, which may include running, walking, or jogging.
• Visually read and verify information in various formats, including small print.
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Handle objects of varying sizes and weights requiring excellent manual dexterity and eye-hand coordination.
• Reach for objects above the head and below the knees, involving bending, twisting, pulling, and stooping.
• Navigate narrow, confined, or elevated spaces.
• Move across sloped, uneven, or slippery surfaces.
• Ascend and descend stairs and service ramps.
• Utilize continuous manual dexterity and gross motor skills, with frequent use of bimanual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work appliances on sloped and uneven surfaces.
• Stand, kneel, sit, or walk for extended periods or at a high frequency throughout a full shift.
• Listen and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by management that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations
• Laundry operations
• Adherence to quality standards
• Reporting
• Supervision
• Coordination and collaboration
• Problem-solving
• Scheduling
• Administrative tasks
• Hiring and training
• Performance evaluation
• Employee motivation and discipline
• Understanding and application of safety policies
• Identifying and reporting maintenance issues and accident prevention
• Maintaining professional appearance
• Confidentiality
• Teamwork and support
• Quality assurance
• Customer service
• Clear and effective communication
• Proficiency with computer systems and point-of-sale (POS) systems
• Manual dexterity and eye-hand coordination
• Mobility and physical stamina for various work environments

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

W Hotels in Riyadh is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is crucial for the smooth operation of the housekeeping department. The role involves acting as a key liaison between various hotel departments and managing daily room status and assignments.

W Hotels aims to ignite travelers' curiosity and expand their worlds, fostering an environment that embraces new experiences and a ready-for-anything spirit. The company is known for reinventing luxury and operates under the Marriott International portfolio. If you are original, innovative, and eager for what's next, W Hotels welcomes you.

Key Responsibilities

• Run sold room reports and verify room status to identify discrepant rooms.
• Prioritize room cleaning based on operational needs and update the status of departing guest rooms.
• Assist Housekeeping management in overseeing daily activities and operations.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned within the necessary timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list.
• Complete all required Housekeeping paperwork accurately.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs effectively.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards set by the company.
• Develop and maintain positive working relationships with colleagues and other departments.
• Support the team to reach common goals and objectives.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for an extended period of time as required by the role.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is required.
• No supervisory experience is required for this position.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping operations.
• Familiarity with Engineering, Front Office, and Laundry department functions.
• Strong Communication skills, both verbal and written.
• Effective Teamwork and collaboration abilities.
• Demonstrated Problem-solving capabilities.

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing the unique backgrounds of its associates and fostering an environment of inclusivity. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and meticulous Hotel Housekeeping Supervisor to join their team. This full-time, non-management position plays a vital role in maintaining the exceptional quality standards for which W Hotels are known. As a Hotel Housekeeping Supervisor, you will be instrumental in ensuring a flawless guest experience by overseeing the cleanliness and presentation of all hotel areas.

Key Tasks and Responsibilities

• Inspect guest rooms and public areas, and pool area after cleaning to ensure adherence to quality standards.
• Run reports of rooms sold, verify room status, and identify discrepant rooms.
• Prioritize room cleaning based on operational needs and guest arrivals/departures.
• Update the status of departing guest rooms to facilitate efficient check-out.
• Assist Housekeeping management in overseeing daily activities and operations.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to relevant teams.
• Communicate important issues and updates to the next shift to ensure service continuity.
• Complete all required paperwork accurately and in a timely manner.
• Assist management in recruiting, training, scheduling, appraising, counseling, disciplining, motivating, and directing staff.
• Adhere to all company, safety, and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean, professional, and in compliance with company standards.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate their service needs, and fulfill them.
• Assist individuals with disabilities and ensure their needs are met with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and other departments.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all aspects of the role.
• Move, lift, carry, and place objects weighing 25 pounds or less without assistance, and more than 25 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloped and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for extended periods throughout a full work shift.
• Grasp, turn, and manipulate objects of varying size and shape, requiring fine motor skills and hand-eye coordination.
• Enter and retrieve work-related information using computers and/or Point of Sale systems.
• Read and visually verify information in a variety of formats, including small print.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• At least one year of relevant experience in housekeeping or a similar role.
• At least one year of supervisory experience.

Core Competencies

• Housekeeping operations and best practices.
• Maintaining quality standards.
• Verifying room status.
• Prioritizing tasks.
• Interdepartmental coordination and communication.
• Problem-solving and decision-making.
• Accurate paperwork completion.
• Staff recruitment and onboarding.
• Staff training and development.
• Scheduling and workforce management.
• Staff performance appraisal and management.
• Counseling and disciplinary procedures.
• Motivating and directing staff.
• Understanding and applying company policies.
• Adherence to safety and security procedures.
• Reporting maintenance issues.
• Completing safety training and certifications.
• Maintaining uniform and appearance standards.
• Maintaining confidentiality.
• Protecting company assets.
• Delivering exceptional guest service standards.
• Anticipating guest needs.
• Assisting individuals with disabilities.
• Clear and professional communication.
• Building and maintaining positive working relationships.
• Active listening skills.
• Physical ability to perform demanding tasks.
• Ability to handle and maneuver housekeeping carts.
• Computer proficiency for data entry and system navigation.
• Visual verification of information.

Job Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience.

About the Role

W Hotels is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is crucial for maintaining the exceptional quality standards that W Hotels is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest rooms, public areas, and facilities meet our stringent cleanliness and presentation benchmarks, contributing directly to the guest experience. This role involves a blend of hands-on inspection, operational coordination, and team support. You will act as a vital link between various hotel departments, ensuring seamless operations and swift resolution of any issues that may impact guest satisfaction. If you are passionate about hospitality, possess a keen eye for detail, and are eager to grow within a dynamic luxury brand, this opportunity at W Hotels, part of Marriott International, is for you.

Key Responsibilities

• Inspect guest rooms, public areas, pool areas, and other hotel facilities after cleaning by Housekeepers to ensure adherence to quality standards.
• Run sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning to optimize operational efficiency.
• Update the status of departing guest rooms to ensure timely preparation for new arrivals.
• Assist Housekeeping management in overseeing and managing daily activities within the department.
• Serve as a liaison to coordinate efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the housekeeping team.
• Communicate relevant issues and updates to the next shift to ensure continuity of service.
• Complete all required departmental paperwork accurately and efficiently.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Ensure adherence to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Thank guests with genuine appreciation, fostering positive interactions.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and other departments.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all aspects of the role.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar hospitality role.
• At least 1 year of supervisory experience.

Required Skills

• Proficiency in housekeeping operations and quality standards.
• Ability to verify room status and manage room assignments effectively.
• Strong prioritization and organizational skills.
• Excellent coordination and communication abilities.
• Skilled in issue resolution and problem-solving.
• Competence in completing required paperwork.
• Experience in hiring, training, scheduling, and employee evaluation.
• Aptitude for counseling, discipline, motivation, and coaching staff.
• Knowledge of company policies and safety and security procedures.
• Ability to report maintenance issues and identify safety hazards.
• Understanding of uniform and personal appearance standards.
• Commitment to maintaining confidentiality and protecting company assets.
• Exceptional guest service skills, including anticipating guest needs.
• Ability to assist individuals with disabilities.
• Clear and professional communication skills.
• Ability to develop and maintain positive working relationships.
• Active listening skills.
• Physical stamina for standing, sitting, kneeling, or walking for extended periods.
• Ability to push and pull loaded housekeeping carts and other machinery over various surfaces.
• Capability to reach overhead, bend, twist, pull, and stoop.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight.
• Computer proficiency for entering and locating work-related information.
• Ability to read and visually verify information in various formats.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires adherence to all company and safety and security policies and procedures. Maintaining a clean and professional uniform and personal appearance is expected at all times. Protecting company assets and maintaining the confidentiality of proprietary information are also key aspects of this role.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department, ensuring high standards of cleanliness and guest satisfaction. The Housekeeping Coordinator serves as a key link between various hotel departments, contributing to an efficient and seamless guest experience.

This role is suitable for individuals with 0-1 year of experience looking to develop within the hospitality industry. The coordinator will be responsible for managing daily housekeeping operations, coordinating room status, and resolving discrepancies to ensure guest rooms are prepared promptly.

Key Responsibilities

• Run sold room reports and verify the status of each room.
• Identify discrepant rooms and prioritize their cleaning.
• Update the status of departing guest rooms.
• Assist Housekeeping management in overseeing daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure that vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for cleaning.
• Complete all required Housekeeping paperwork accurately.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is preferred.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping operations.
• Understanding of Engineering, Front Office, and Laundry department functions.
• Strong Communication skills.
• Effective Teamwork abilities.
• Proven Problem-solving capabilities.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity for all associates.

About the Housekeeping Coordinator Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is essential for ensuring the smooth operation of the housekeeping department and maintaining high standards of guest satisfaction. The Housekeeping Coordinator will serve as a key liaison between various hotel departments, contributing to an efficient and seamless guest experience.

This role is suitable for individuals with a keen eye for detail and strong organizational skills, looking to gain experience in the hospitality industry. With 0-1 year of experience required, this presents an opportunity for an entry-level professional to develop within a globally recognized hotel brand.

Key Responsibilities

• Run sold room reports and verify the status of all rooms.
• Determine discrepant rooms and prioritize their cleaning schedule.
• Update the status of departing guest rooms.
• Assist Housekeeping management in overseeing daily departmental activities.
• Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to housekeeping staff.
• Record, monitor, and update the list of rooms with 'Do Not Disturb' status.
• Ensure that vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
• Complete all required housekeeping paperwork accurately and efficiently.
• Adhere to all company policies and safety and security procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs with genuine appreciation.
• Ensure adherence to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team in achieving common goals and respond appropriately to employee concerns.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar field.
• No supervisory experience is required for this role.

Required Skills

• Proficiency in Housekeeping operations.
• Familiarity with Engineering, Front Office, and Laundry department functions.
• Strong Communication skills.
• Excellent Teamwork abilities.
• Effective Problem-solving capabilities.
• Basic Computer Literacy.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diversity and fostering an inclusive environment where all associates are welcomed and have access to opportunity. The company celebrates the unique backgrounds, cultures, talents, and experiences of its associates, recognizing this as its greatest strength.

About the Role

W Hotels is seeking a committed and organized individual to join its team as a Housekeeping Coordinator in Riyadh, Saudi Arabia. This full-time, non-supervisory position plays a pivotal role in ensuring the smooth operation of the Housekeeping department and maintaining the exceptional standards expected at W Hotels. The incumbent will serve as a vital link between various hotel departments, contributing to a seamless guest experience.

Role Responsibilities

• Run reports on occupied rooms, verify room status, and identify discrepant rooms to prioritize cleaning.
• Update the status of vacant rooms to ensure efficient turnover.
• Assist Housekeeping Management in overseeing daily activities and operations.
• Act as a coordinator for the efforts of Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Log, monitor, and update the list of rooms marked as "Do Not Disturb".
• Ensure that dirty vacant rooms are cleaned within the required timeframe.
• Assign urgent rooms and rooms that were previously on the "Do Not Disturb" list.
• Complete all required Housekeeping forms accurately and efficiently.
• Follow all company safety and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Ensure that uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and meet guest service needs with genuine appreciation.
• Ensure quality expectations and standards are met in all housekeeping operations.
• Develop and maintain positive working relationships with colleagues and support the team to achieve common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documentation accurately and completely.
• Enter and retrieve work-related information using computers.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent (**** preferred.
• At least one year of relevant work experience in housekeeping or a related field is required.
• This position does not require supervisory experience.

Required Skills

• Proficiency in housekeeping operations.
• Understanding of the functions of Engineering, Front Desk, and Laundry departments.
• Strong communication skills, both verbal and written.
• Effective teamwork and collaboration abilities.
• Problem-solving and issue-resolution capabilities.

Additional Information and Work Environment

This is a full-time position located in Riyadh, Saudi Arabia. W Hotels operates within a culture that encourages curiosity and broadens horizons, where authenticity and innovation are valued. W Hotels is committed to providing a work environment that celebrates diversity and opens doors to opportunities.

About the Role

W Hotels is seeking a motivated and detail-oriented individual to join our team as a Housekeeping Coordinator in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to begin their career in the hospitality industry. As a Housekeeping Coordinator, you will play a crucial role in ensuring the smooth operation of the housekeeping department, acting as a key liaison between various hotel departments to maintain exceptional guest experiences.

W Hotels is dedicated to igniting curiosity and expanding horizons, offering a unique life experience where doors and minds are opened. We embrace new faces and fresh experiences, driven by the belief that we are ready for anything. This philosophy has earned us a reputation for redefining luxury standards worldwide. Our "Whatever/Whenever" service culture is at the heart of everything we do, sparking our guests' passions. If you are original, innovative, and always looking for future possibilities, we invite you to join W Hotels and become part of the Marriott International portfolio.

Key Responsibilities

• Run sold room reports and verify room status to determine discrepant rooms.
• Prioritize room cleaning based on operational needs and guest departures.
• Update the status of departing guest rooms promptly.
• Assist Housekeeping management in overseeing daily activities and operations.
• Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to the Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure that vacant dirty rooms are cleaned within the necessary timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
• Complete all required Housekeeping paperwork accurately and efficiently.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs with genuine appreciation.
• Ensure adherence to quality expectations and standards for all housekeeping services.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar role.
• No supervisory experience is required for this position.

Required Skills

• Proficiency in Housekeeping operations and procedures.
• Effective coordination with Engineering, Front Office, and Laundry departments.
• Strong Communication skills, both verbal and written.
• Demonstrated Teamwork and collaboration abilities.
• Effective Problem-solving skills to address operational challenges.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires the ability to stand, sit, or walk for extended periods and perform physical tasks as outlined in the responsibilities. W Hotels is an equal opportunity employer, dedicated to diversity and inclusion, fostering an environment where unique backgrounds are valued and celebrated.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department. The role involves coordinating daily activities, managing room status, and serving as a liaison between various hotel departments. As part of Marriott International, W Hotels is committed to fostering an inclusive environment where diversity is celebrated.

Key Responsibilities

• Prepare room availability reports and verify room statuses.
• Identify discrepancies in room availability and prioritize room cleaning.
• Update room statuses for departing guests.
• Assist the Housekeeping Department in managing daily operations.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve room discrepancy issues with the Front Desk.
• Prepare and distribute assignment sheets or work boards to Housekeeping staff.
• Record, check, and update the list of rooms with "Do Not Disturb" notices.
• Ensure vacant dirty rooms are cleaned promptly and assign urgent rooms and those previously on the "Do Not Disturb" list.
• Complete all required paperwork for the Housekeeping Department.
• Comply with all company and safety policies and procedures, reporting any maintenance issues, safety hazards, accidents, or injuries.
• Participate in safety training and obtain necessary safety certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Receive and acknowledge guests in accordance with company standards, anticipating service needs and responding with appreciation.
• Ensure compliance with quality expectations and standards.
• Cultivate and maintain positive working relationships with colleagues to support team goals.
• Listen and respond appropriately to employee concerns.
• Communicate using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for extended periods.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent certificate from a General Educational Development (GED) program.
• At least 1 year of related work experience.

Required Skills

• Housekeeping operations
• Laundry coordination
• Engineering coordination
• Front Desk liaison
• Communication skills
• Problem-solving abilities
• Teamwork
• Customer service orientation
• Understanding of safety procedures
• Computer literacy

Work Location and Type

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote.

• Operational Supervision & Quality Assurance:
  • Supervise daily housekeeping operations, ensuring the cleanliness and presentation of guest rooms, suites, public areas, and back-of-house areas.
  • Conduct thorough inspections of rooms and public areas to uphold Raffles’ exceptional standards.
  • Ensure timely preparation and release of rooms in accordance with arrival priorities and VIP requirements.
• Guest Experience & Service Excellence:
  • Deliver impeccable attention to detail in guest rooms, managing amenities placement, linen quality, and overall room ambiance.
  • Handle guest requests and housekeeping concerns with professionalism and promptness.
  • Coordinate special setups and bespoke arrangements for VIPs and special occasions.
• Team Leadership & Development:
  • Lead and motivate the housekeeping team, ensuring adherence to service culture and performance standards.
  • Conduct briefings to communicate daily priorities and provide ongoing training.
• Coordination & Communication:
  • Work closely with Front Office, Guest Relations, and Engineering to ensure seamless operations.
  • Report maintenance issues and safety concerns to relevant departments.
• Standards, Safety & Compliance:
  • Enforce grooming, hygiene, and workplace safety standards at all times.
  • Ensure compliance with hotel policies and environmental practices.

• 2–4 years of housekeeping experience in a luxury hotel environment.
• Previous supervisory experience preferred.
• Diploma or certificate in Hospitality Management or Housekeeping Operations is advantageous.

• Strong leadership and organizational capabilities.
• Exceptional attention to detail and quality orientation.
• Effective communication and coordination skills.
• Time management and problem-solving abilities.

• High standards of cleanliness and professionalism.
• Calm and composed under pressure.
• Guest-focused mindset with a commitment to excellence.
• Willingness to work flexible shifts, including weekends and holidays.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Housekeeping Supervisor to join their team in Tabuk, Saudi Arabia. This full-time, non-management position is an integral part of the Housekeeping & Laundry department, contributing to the exceptional guest experiences for which The Ritz-Carlton is renowned. As a Housekeeping Supervisor, you will play a crucial role in upholding the brand's "Gold Standards" by ensuring the immaculate condition of guest rooms and public areas, and by supporting the Housekeeping management team in daily operations.

This role serves as a vital liaison between various hotel departments, including Housekeeping, Engineering, Front Office, and Laundry, to ensure seamless service delivery and efficient issue resolution. You will be instrumental in maintaining the highest quality expectations and standards, embodying the company's commitment to rare and special luxury service.

Key Responsibilities

• Inspect guest rooms, public areas, and pool areas after cleaning by Housekeepers to ensure adherence to quality standards.
• Manage sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning schedules.
• Update the status of departing guest rooms and act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the relevant team members.
• Communicate pertinent issues and updates to the next shift to ensure continuity of service.
• Complete all required paperwork accurately and efficiently.
• Assist Housekeeping management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar hospitality role.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations and quality standards.
• Coordination and liaison between departments.
• Problem-solving and issue resolution.
• Hiring, training, scheduling, and employee motivation.
• Coaching and performance management.
• Adherence to safety and security policies.
• Maintaining professional appearance and confidentiality.
• Exceptional guest service and communication skills.
• Teamwork and collaboration.
• Proficiency with computer systems and point-of-sale systems.
• Ability to read and visually verify information in various formats.
• Physical stamina including the ability to move, lift, carry, push, and pull objects weighing up to 55 pounds without assistance and over 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Work Environment and Location

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. The Ritz-Carlton is an equal opportunity employer, committed to fostering an environment where unique backgrounds are valued and celebrated. Joining The Ritz-Carlton means becoming part of a portfolio of brands with Marriott International, where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

About the Role

Raffles Hotels & Resorts is seeking a dedicated Housekeeping Supervisor to join the pre-opening team at Raffles The Red Sea. This new luxury resort is part of Saudi Arabia's Red Sea Project, located in Umluj, Tabuk. The role is essential in establishing the resort's renowned elegance and luxury, integrating gracious service with the natural beauty and sustainability principles of Red Sea Global. The resort will feature 361 rooms, 11 dining concepts, and a spa.

As a Housekeeping Supervisor, you will be responsible for ensuring impeccable cleanliness, presentation, and guest experience across all resort areas. You will lead and motivate housekeeping and public area staff, maintaining high standards of service excellence and operational efficiency during the pre-opening phase and ongoing operations.

Key Responsibilities

• Supervise daily housekeeping operations for guest rooms, suites, public areas, and back-of-house spaces.
• Conduct thorough inspections to ensure adherence to Raffles' cleanliness, presentation, and brand standards.
• Ensure timely preparation and release of rooms, prioritizing arrivals and VIP requirements.
• Monitor the proper handling, storage, and efficient use of cleaning supplies, linens, and equipment.
• Ensure guest rooms reflect meticulous attention to detail in amenity placement, linen quality, and overall ambiance.
• Address guest requests and housekeeping concerns promptly, professionally, and discreetly.
• Coordinate special setups, turn-down services, and in-room arrangements for VIP guests and special occasions.
• Support service recovery by ensuring swift corrective actions and follow-up on issues.
• Lead, coach, and motivate housekeeping and public area staff to uphold the service culture and work ethics.
• Conduct daily briefings to communicate priorities, VIP movements, and quality expectations.
• Provide on-the-job training and continuous feedback to maintain high performance standards.
• Assist with performance evaluations, scheduling, and attendance monitoring for the housekeeping team.
• Liaise with Front Office, Guest Relations, Engineering, and Laundry departments for seamless operations.
• Communicate room status updates accurately through the property management system.
• Report maintenance issues, damages, or safety concerns to relevant departments.
• Enforce Raffles' grooming, hygiene, and workplace safety standards.
• Ensure compliance with hotel policies, environmental initiatives, and sustainability practices.
• Maintain confidentiality regarding guest information.
• Ensure adherence to all health, safety, and security procedures.

Qualifications and Requirements

• A minimum of 2 to 4 years of experience in Housekeeping within a luxury or five-star hotel environment.
• Previous supervisory experience in housekeeping is preferred.
• A Diploma or certificate in Hospitality Management or Housekeeping Operations is considered an advantage.
• Experience in pre-opening hotel operations is a mandatory requirement.
• Demonstrated understanding of ultra-luxury guest expectations and brand alignment.
• Experience in project coordination, scheduling, and document control during pre-opening stages is beneficial.

Required Skills

• Strong leadership and organizational skills.
• Exceptional attention to detail and a strong quality orientation.
• Ability to effectively train, motivate, and manage a diverse team.
• Effective communication and coordination skills.
• Proficient time management and problem-solving abilities.
• Familiarity with housekeeping systems and property management systems is an advantage.
• A proactive and anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role requires flexibility to work shifts, including weekends and holidays. A calm, methodical, and composed demeanor is expected, particularly under pressure. A guest-focused mindset with pride in delivering excellence is essential. The ideal candidate will be trustworthy, discreet, and dependable.

About the Role

Four Seasons Hotels and Resorts is looking for a dynamic and experienced Rooms Manager to join the pre-opening team of the Four Seasons Resort on the Red Sea in Saudi Arabia. This is a full-time position reporting to the Hotel Manager. The Rooms Manager will be responsible for leading the operations of the Front Office, Guest Services, Concierge, and Housekeeping departments, ensuring the highest standards of luxury and authentic service that Four Seasons is known for. This role offers an opportunity to build a long-term career with global potential within a company that prioritizes a world-class employee experience and a strong culture built on the Golden Rule.

Context of Work

The Four Seasons Resort Red Sea is a premier luxury beachfront destination located on Shura Island, part of an innovative development on the west coast of Saudi Arabia. The resort will feature approximately 149 rooms and suites with stunning views, multiple dining outlets, extensive meeting and event spaces, and a rich array of recreational facilities including a spa, swimming pools, and beaches. The development focuses on sustainable practices and minimal environmental impact, aligning with Four Seasons' commitment to delivering exceptional guest experiences while respecting the natural environment.

Key Tasks and Responsibilities

• Lead and oversee the operations of the Front Office, Guest Services, Concierge, and Housekeeping departments.
• Ensure adherence to Four Seasons' stringent standards through effective team leadership, training, and development.
• Respond to a wide range of guest requests, provide personalized recommendations, and ensure service excellence.
• Monitor and evaluate revenue opportunities for the hotel.
• Plan and prepare front office revenues and expenses, ensuring management's financial goals are met.
• Build, lead, train, and develop a strong and supportive team, fostering a positive and inclusive work environment.
• Create an environment where employees feel comfortable and receive the highest levels of support and care.

Qualifications and Requirements

• Minimum of 5-10 years of experience in the hospitality industry.
• Minimum of 3 years of experience in a leadership role within Front Office operations, with a strong focus on service quality.
• Experience in a variety of operational Rooms Division management positions.
• Hotel pre-opening experience is a significant advantage.
• Eligible to work in the Red Sea, Saudi Arabia.

Required Skills

• Exceptional leadership and team management capabilities.
• Proficiency in employee training and development.
• Experience in Guest Services, Concierge operations, and Housekeeping management.
• Strong revenue management skills.
• Excellent interpersonal and relationship-building skills, with the ability to collaborate effectively with cross-functional teams.
• Strong business acumen and an exceptional eye for detail.
• Proficiency in Opera, HotSOS, and Birchstreet systems.
• Passion for service and a commitment to fostering a continuous learning environment for professional development.
• Highest levels of integrity and transparency.
• Fluency in both Arabic and English is essential.