Technical support specialist Jobs in Saudi Arabia

Join Our Team as a Technical Support Specialist!
We are looking for a dedicated Technical Support Specialist to be part of our dynamic team at a leading food company. We value your expertise in software and network management, aiming to provide exceptional support and solutions to our clientele.

Role and Responsibilities:

• Provide technical assistance and support for incoming queries and issues related to software and network.
• Diagnose and troubleshoot technical hardware and software issues.
• Maintain documentation of technical processes and customer interactions.
• Collaborate with other IT team members to improve service delivery.

Requirements:

• A degree in Software Engineering or Networking.
• A commitment to work full-time across an 8-hour shift.
• Excellent problem-solving skills and the ability to work under pressure.

Join us to help enhance our technology services and make a real impact in our company!

Join Leader Investment Group as a Senior Technical Support Specialist!
We are looking for a dedicated professional to provide on-site technical support for our deployed systems in Dammam. The ideal candidate will be responsible for ensuring optimal performance through daily system checks and maintenance, acting as a key communication point between internal teams and clients.

Key Responsibilities:

• Provide hands-on technical support at the client site.
• Perform daily system checks and monitoring.
• Log and track issues using the ticketing system.
• Continuously monitor system health and troubleshoot problems.
• Collaborate with project teams during deployment phases.
• Prepare performance and incident reports.
• Collect and document business and technical requirements.
• Identify opportunities for operational efficiency improvements.

Qualifications & Skills:

• Bachelor’s degree in a relevant field.
• 3–6 years of experience in technical support and Smart City applications.
• Proficiency in ticketing systems and monitoring tools.
• Strong analytical and documentation skills.
• Excellent communication and organizational abilities.

Become a part of a dynamic team and contribute to innovative solutions within a global MNC environment! Apply now to help shape the future of smart technologies!

Join Our Team as a Technical Support Specialist!

Khereiji Showrooms Company Limited is seeking a motivated and skilled Technical Support Specialist to join our dynamic team in Riyadh, Saudi Arabia. Our company is a family-owned leader in the import and distribution of electrical materials, dedicated to providing top-notch electrical solutions for the construction industry.

Key Responsibilities:

• Maintain and troubleshoot laptops and PCs, ensuring both hardware and software are functioning optimally.
• Provide basic networking support to enhance operational efficiency.
• Assist in resolving technical issues promptly to maintain high levels of customer satisfaction.

Qualifications:

• Medium-level experience in technical support or IT-related fields.
• Proficient in computer maintenance and repairs.
• Basic knowledge in networking.
• Excellent communication skills in English, both verbal and written.

We invite enthusiastic individuals who meet the criteria to apply and contribute to our continued success in the electrical solutions industry. Join us and be part of a reputable organization where innovation meets quality!

Join InterSystems as a Technical Support Specialist!
As a member of a worldwide team, you will develop your technical, professional, and personal skills within an environment of teamwork, cooperation, and fun. You will assist developers from our technology partners in creating and supporting their applications in real-world environments, working with some of the world's leading organizations in healthcare, finance, telecommunications, and other industries.

Key Responsibilities:

• Work with the product support team to provide immediate response to customer inquiries.
• Provide technical support for custom development, user-defined functions, interfaces, and reports.
• Utilize strong debugging and troubleshooting skills to identify application issues.
• Participate in preparing training materials and technical documentation.
• Continuously improve customer satisfaction by soliciting suggestions for product and service improvements.
• Participate in on-site technical support and training as required.

Qualifications:

• Preferably experience with Hospital’s business workflows.
• Strong knowledge in InterSystems Object Script.
• Expertise in IRIS Tables and Globals.
• Experience with SQL, data analysis, and database methodologies.
• BS or MS in Computer Science or equivalent.

Join us and be part of an organization that is committed to excellence and innovation.

Join Our Innovative Technology Team!
Greenberg Traurig (GT), a prestigious global law firm with locations across 15 countries, is seeking a dedicated Helpdesk Support Specialist. This role is situated in our Riyadh Regional Headquarters office and offers a collaborative, fast-paced working environment.

About the Role:
You will provide essential support to attorneys and professional staff in a 24x7 phone-based call center environment. Your expertise will help resolve complex technical issues, ensuring our clients receive exceptional service.

Available Shifts:

• 7:00 AM – 4:00 PM Riyadh Time
• 8:00 AM – 5:00 PM Riyadh Time

Key Responsibilities:

• Resolve complex technical issues at point of contact.
• Utilize customer service skills to efficiently support a demanding client base.
• Assist with other department activities and perform additional responsibilities as assigned.
• Be flexible and open to working overtime as required.

Qualifications:
This position requires:

• 3+ years of technical support experience in a law firm or 7+ years in a professional services organization.
• Exceptional customer service skills with the ability to convey technical information in understandable terms.
• Excellent command of written and spoken English and Arabic.
• Microsoft Office Specialist certification and A+/Network+ certifications are highly desirable.

Come and be a part of our dynamic team where your skills will be valued and your career can flourish!