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أخصائي خدمة عملاء

أخصائي خدمة عملاء

📣 إعلانجديدة

Inqlha

دوام كامل
Role Summary
The CRM Specialist is responsible for managing and optimizing the CRM ecosystem to ensure accurate customer data, full sales pipeline visibility, and high-quality customer service performance. The role plays a critical part in enhancing customer experience, improving conversion rates, and enabling data-driven decision-making across Sales, Operations, and Marketing.

Success in This Role Looks Like
  • CRM data is accurate, structured, and consistently maintained
  • Leads are assigned, followed up, and converted efficiently
  • Sales pipeline is fully visible with reliable forecasting
  • Customer inquiries and complaints are tracked and resolved within defined SLAs
  • Customer satisfaction and retention metrics are continuously improving
  • Marketing efforts are clearly measurable with defined ROI
  • CRM adoption across teams is high with full process compliance
  • Reporting is timely, accurate, and actionable

Responsibilities
  • Administer and maintain the CRM system, including configuration, user access, and workflows
  • Ensure integration between CRM, Inqlha application, operations platform, marketing tools, and communication channels
  • Continuously optimize CRM structure to align with business needs
  • Maintain high-quality customer and lead data through validation, cleansing, and standardization
  • Define and enforce data entry standards and governance rules
  • Perform regular data audits and ensure accurate customer segmentation
  • Monitor and analyze sales pipeline performance
  • Ensure proper lead assignment, tracking, and timely follow-up
  • Provide accurate pipeline reporting and sales forecasting
  • Track and manage all customer interactions
  • Ensure all customer issues are logged and resolved
  • Coordinate with Operations, Sales, and Technical teams
  • Identify recurring issues and recommend improvements
  • Track and manage customer requests and orders through the Inqlha application
  • Monitor user activity and behavior on the platform
  • Support onboarding of new users and guide them on using the platform
  • Design and implement automation workflows
  • Support alignment between Marketing, Sales, and Operations teams
  • Train internal users on CRM usage and best practices

Qualifications
  • Bachelor’s degree in Business Administration, Marketing, Information Systems, or a related field
  • 2–4 years of experience in CRM management, customer service, or sales operations
  • Hands-on experience with CRM platforms

Skills
  • Strong analytical and data interpretation skills
  • High attention to detail and data accuracy
  • Excellent communication and cross-functional coordination
  • Ability to manage multiple priorities in a fast-paced environment

Why Join Inqlha
Be part of a fast-growing digital logistics platform transforming the market. Opportunity to build and shape customer experience and CRM systems from the ground up. Continuous learning and growth in logistics, data, and digital transformation.

breifcase2-5 سنة

locationالرياض

منذ يوم واحد
مدير تطوير اعمال

مدير تطوير اعمال

📣 إعلانجديدة

حلول CCL العربية

دوام كامل
Join CCL Arabia Solutions as a Business Development Manager!
CCL Arabia Solutions, part of CCL Global, is a leading provider of recruitment and manpower solutions. We support major clients across the Oil & Gas, Energy, Engineering, and Technology sectors. With a strong global presence, we are expanding our footprint in Saudi Arabia and seek an experienced Business Development Manager to help grow our client base.

Role Responsibilities:
  • Identify and secure new business opportunities across Saudi Arabia.
  • Build and manage relationships with decision-makers and stakeholders.
  • Promote CCL’s recruitment services including permanent, contract staffing, and workforce management.
  • Lead client meetings and commercial negotiations.
  • Collaborate with internal teams to ensure successful delivery of client mandates.
  • Represent CCL at industry events and networking forums.

Key Requirements:
  • Experience in Business Development or Sales within the recruitment sector.
  • Bilingual (Arabic/English).
  • Strong understanding of recruitment models.
  • Ability to manage the full sales cycle.
  • Established network in Oil & Gas, Energy, Engineering, or Technology sectors.
  • Willingness to travel across Saudi Arabia as required.

What We Offer:
  • Competitive salary and incentives.
  • Remote working flexibility.
  • Opportunity for career development in a growing regional role.

Become a key player in shaping CCL's presence in Saudi Arabia!

breifcase2-5 سنة

locationالرياض

عمل عن بُعد
منذ يوم واحد
أخصائي عمليات موارد بشرية

أخصائي عمليات موارد بشرية

📣 إعلانجديدة

مركز الخدمات المتكاملة للاستشارات الرقمية IDSCCC

دوام كامل
Join Our Team as an Online HR Recruiter Specialist!

At Integrated Services Center for Digital Consulting IDSCCC, we are on the lookout for a results-driven HR Recruiter Specialist to join our remote team. You will play a crucial role in managing our full-cycle recruitment process, ensuring we attract and hire top-tier talent across various departments.

Key Responsibilities:
  • Sourcing & Headhunting: Actively seek out potential candidates using LinkedIn Recruiter and other specialized databases to build a strong talent pipeline.
  • Full-Cycle Recruitment: Oversee the process from job postings and screening calls to final interview coordination and offer negotiations.
  • Stakeholder Collaboration: Work with department heads to define job requirements and candidate profiles.
  • Employer Branding: Enhance our online presence on platforms like LinkedIn and Glassdoor to attract high-quality applicants.
  • ATS Management: Maintain and update our Applicant Tracking System (ATS) for data integrity.
  • Onboarding Support: Collaborate with HR to ensure a smooth transition for new hires.

Requirements:
  • Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Experience: 3–5 years in recruitment (agency or in-house); industry-specific experience is a plus.
  • Technical Skills: Proficiency in ATS software and LinkedIn Sales Navigator/Recruiter.
  • Communication: Exceptional verbal and written skills to effectively communicate the company's vision.
  • Analytical Mindset: Ability to track recruitment metrics.

Preferred Skills:
  • Experience with automated outbound prospecting tools.
  • Knowledge of local labor laws and employment regulations.
  • Background in psychology or organizational behavior.

Why Join Us?
  • Flexible working hours
  • Opportunity to lead digital transformation in HR
  • Competitive commission/bonus structure for successful placements

breifcase2-5 سنة

locationالرياض

عمل عن بُعد
منذ يوم واحد
مدير مبيعات

مدير مبيعات

📣 إعلانجديدة

بناء برجلاين

دوام كامل
Join Burjline Builders as a Sales Manager in Riyadh!
We are seeking a highly motivated and experienced Sales Manager to drive business growth within the freight forwarding and warehousing sector. The ideal candidate will have a strong background in logistics sales and a proven track record in acquiring new clients and developing strategic partnerships.

Key Responsibilities:
  • Develop and implement sales strategies to achieve revenue targets in freight forwarding and warehousing services.
  • Identify and pursue new business opportunities to expand the company’s logistics client portfolio.
  • Build and maintain strong relationships with corporate clients, importers, exporters, and supply chain partners.
  • Promote and sell services including air freight, sea freight, land transportation, and warehousing solutions.
  • Prepare and deliver client proposals, pricing strategies, and contract negotiations.
  • Monitor market trends, competitor activities, and industry developments to identify growth opportunities.
  • Manage key accounts ensuring high levels of customer satisfaction and service delivery.
  • Prepare regular sales reports, forecasts, and performance updates for senior management.

Requirements:
  • Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field (preferred).
  • 5+ years of proven sales experience in freight forwarding, logistics, or supply chain services.
  • Strong knowledge of air freight, sea freight, land transportation, and warehousing.
  • Proven track record of achieving sales targets and acquiring new clients.
  • Excellent negotiation, communication, and relationship management skills.
  • Strong understanding of the Saudi logistics market and supply chain industry.
  • Valid Saudi driving license is preferred.

breifcase2-5 سنة

locationالرياض

منذ يوم واحد
مدرب لياقة بدنية

مدرب لياقة بدنية

📣 إعلانجديدة

حب التوظيف الدولي

13,238 SR / شهرياً dotدوام كامل
Join Our Team as a Senior Coach – Corrective Exercise & Rehab Lead!
We are excited to announce an opportunity for an experienced rehab-focused Senior Coach to join a premium integrated wellness facility in Riyadh. This role is designed for practitioners adept in bridging corrective exercise and performance coaching to support clients in their transition from pain, post-physio rehabilitation or chronic movement limitations back into confident training.

Key Responsibilities:
  • Corrective Coaching Delivery:
    • Deliver 1:1 and small-group corrective sessions.
    • Programme for common movement limitations (low back, shoulder, hip/knee, mobility restrictions, tendinopathy principles).
    • Apply structured load management, regressions/progressions, and graded exposure.
  • Assessment & Standards Ownership:
    • Lead the full corrective assessment journey (screen → plan → re-test).
    • Develop and maintain SOPs, screening protocols, and documentation standards.
    • Ensure coach calibration, safety compliance, and escalation pathways.
  • Integrated Team Collaboration:
    • Work closely with physiotherapy and recovery teams.
    • Ensure seamless handovers and operate within clear scope boundaries.
  • Coach Development & Premium Service:
    • Support coach upskilling and quality assurance.
    • Deliver high-trust, premium member experiences.

Candidate Requirements:
Essential:
  • 5+ years’ coaching experience with a rehab/corrective emphasis.
  • Background in Physiotherapy, Sports Therapy/Rehab or equivalent.
  • Strong knowledge of biomechanics, pain-informed coaching, and load management.
  • Systems mindset with the ability to implement standards.
Desirable:
  • NASM CES, FMS/SFMA, PRI or similar.
  • CSCS / ASCA / UKSCA.
  • Sports massage certification.
  • Experience within an integrated clinic/gym model.

Compensation Package:
Base Salary: SAR 13,538 – 15,903 per month, with additional housing and transport allowances. The estimated total monthly compensation may reach SAR 18,276 – 21,469 when factoring in bonuses and quarterly performance incentives.
Come join a passionate team dedicated to transforming lives through fitness and rehabilitation!

breifcase2-5 سنة

locationالرياض

منذ يوم واحد
مقيِّم عقاري

مقيِّم عقاري

📣 إعلانجديدة

عبدالعزيز الزيد للاستشارات المهنية

دوام كامل
Join Our Team as a Senior Real Estate Appraiser!
شركة عبدالعزيز الزيد للاستشارات المهنية تسعى لبناء قسم تقييم عقاري قوي في الرياض. نحن نبحث عن مقيّم عقاري أول يمتلك الخبرة في إعداد تقارير تقييم احترافية وفق معايير التقييم الدولية ومتطلبات الهيئة السعودية للمقيّمين المعتمدين "تقييم". إذا كنت تبحث عن فرصة لبناء قسم كامل وفق أفضل الممارسات وترك أثر مباشر في عملنا، فأنت في المكان المناسب.

المسؤوليات الرئيسية:
  • تنفيذ وإدارة مهام التقييم العقاري من البداية إلى إصدار التقرير النهائي.
  • إعداد تقارير احترافية وفقاً للمعايير الدولية.
  • تطبيق منهجيات التقييم الملائمة وتوثيق الافتراضات والمحددات.
  • بناء وتشغيل نظام ضبط الجودة.
  • تطوير أعمال جديدة وبناء علاقات مع العملاء.
  • المساهمة في تحسين وأتمتة دورة العمل الداخلية.

المتطلبات:
  • خبرة عملية مثبتة لا تقل عن 5 سنوات في تقييم العقارات داخل السعودية.
  • مهارات قوية في كتابة وإصدار تقارير التقييم.
  • فهم جيد لمعايير التقييم الدولية.
  • إجادة ممتازة للغة العربية، وإجادة جيدة للغة الإنجليزية.
  • التزام بالعمل حضوريًا في الرياض.

ميزة تنافسية:
  • عضوية في "تقييم" أو خطة للحصول عليها.
  • خبرة في تحسين عمليات التقييم.
  • إلمام بـ Power BI / SQL.

breifcase2-5 سنة

locationالرياض

منذ يوم واحد
أخصائي قانوني

أخصائي قانوني

📣 إعلانجديدة

Bayut KSA - Bayut KSA

دوام كامل
Join Bayut KSA as a Legal Specialist!
At Bayut, the leading property portal in the Kingdom, we are committed to delivering exceptional online search experiences for our users. As part of Dubizzle Group, we connect millions of users with various real estate needs. We seek a dedicated Legal Specialist who will lead and manage a range of legal matters, ensuring compliance and providing essential legal support to our business.

Role Responsibilities:
  • Oversee the Company's legal cases and represent the Company before the courts.
  • Draft and vet documents related to litigious matters, including suits and defences.
  • Assist in resolving legal disputes and achieve out-of-court settlements.
  • Review and draft legal documents including contracts and company policies.
  • Provide legal advice and guidance on various legal matters.
  • Conduct legal research and stay updated on laws and regulations.
  • Liaise with government authorities for company-related matters.
  • Develop and implement legal compliance programs.
  • Manage legal records and documentation effectively.

Requirements:
  • Bachelor's degree in Law or equivalent.
  • Currently licensed to practice before the Courts of KSA.
  • A minimum of 3 years of experience in a legal role.
  • Litigation experience with a focus on employment disputes.
  • Strong drafting and contract management skills.
  • Fluency in English and Arabic, proficient in Microsoft Office.
  • Excellent organisational and prioritisation skills.
  • Commitment to high ethical standards and confidentiality.

Benefits:
  • Dynamic and high-performing work environment.
  • Comprehensive health insurance.
  • Rewards and recognition programs.
  • Opportunities for learning and development.

At Bayut, we celebrate diversity and are committed to creating an inclusive environment for all employees.

breifcase2-5 سنة

locationالرياض

منذ يوم واحد
أخصائي خدمة عملاء

أخصائي خدمة عملاء

📣 إعلانجديدة

ريكاز

دوام كامل
Join Rekaz as a Remote Customer Service Specialist
Rekaz is a leading SaaS platform designed for service businesses, simplifying the management of bookings, subscriptions, and customer relationships. Our mission is to empower small and medium-sized businesses in Saudi Arabia with efficient and scalable solutions.

Role Summary:
As a Remote Customer Service Agent, you will provide essential support to our merchants, ensuring they receive fast and clear assistance. Your role will involve managing inbound inquiries through various channels, troubleshooting product issues, and guiding users effectively.

What You Will Do:
  • Respond to merchant inquiries via chat, WhatsApp, email, and calls when needed.
  • Troubleshoot various product issues including bookings, subscriptions, and payments.
  • Educate merchants using simple, clear guidance with visual aids.
  • Accurately track and update ticket statuses.
  • Identify recurring issues and provide insights for improvement.

Success Indicators:
  • Fast response times and high resolution rates.
  • High customer satisfaction scores.
  • Effective escalations for technical bugs.

Requirements:
  • Strong written communication skills in Arabic, basic English is a plus.
  • Ability to manage multiple inquiries efficiently.
  • Comfort with troubleshooting and learning new product features.
  • Stable internet connection and a quiet workspace.

Nice to Have:
  • Experience with support platforms like Zendesk or Freshdesk.
  • Background in supporting small to medium-sized businesses.
  • Understanding of payments and booking systems.

This is a fully remote position that may involve shift-based coverage. We offer competitive compensation, a supportive work environment, and opportunities for direct feedback with our product and engineering teams.

breifcase0-1 سنة

locationالرياض

عمل عن بُعد
منذ يوم واحد