وظائف مهندس معماري داخلي في الرياض

ماتش

عن الوظيفة
المعرض البصري مسؤول عن تنفيذ والحفاظ على عروض بصرية ذات تأثير عالي ومعايير تقديم داخل المتجر تعكس هوية العلامة التجارية الفاخرة وتعزز تجربة تسوق العملاء. تضمن هذه الوظيفة أن تدعم جميع عناصر العرض البصري (VM) أهداف المبيعات، ورؤية المنتج، وتنفيذ الحملات الموسمية بينما تتماشى مع الإرشادات العالمية والجمالية للعلامة التجارية.

المهام والمسؤوليات الأساسية:

تنفيذ العرض البصري: خطط، نفذ، وحافظ على عروض بصرية جذابة في المتاجر والمساحات التجارية وفقًا لإرشادات العلامة التجارية. تأكد من أن جميع مواضع المنتجات تسلط الضوء على العناصر الرئيسية، القصص، وهوية العلامة التجارية. قم بتثبيت عروض النوافذ، لافتات المتجر، الدمى، والتماثيل وفقًا للمواضيع الموسمية والتقاويم التسويقية.
الامتثال لمعايير وإرشادات العلامة التجارية: أنشئ إرشادات VM لمفهومك الخاص. حافظ على الاتساق في VM عبر جميع المواقع مع تعديل التخطيطات بناءً على حجم المتجر وتدفق العملاء. تأكد من أن جميع العروض تتوافق مع المعايير العالمية للعلامة التجارية والتوجيهات الإقليمية لـ VM. ابقَ على اطلاع بالتحديثات الموسمية من المقر الرئيسي للعلامة التجارية.
دعم الحملات والإطلاق: تعاون مع فرق التسويق والمبيعات لدعم إطلاق المجموعات الجديدة، والعروض الترويجية، والفعاليات. حضر عناصر VM مسبقًا لضمان التنفيذ في الوقت المناسب. شارك في الاجتماعات التمهيدية للإطلاق واقترح أفكارًا إبداعية لتعظيم التأثير.
عرض المنتج والتدوير: قم بتحديث العروض المنتجة بانتظام لتتوافق مع الأكثر مبيعًا، وتوافر المخزون، واستراتيجيات المبيعات. تأكد من التسعير الدقيق، والعروض النظيفة، والتسميات الصحيحة للمنتجات. دعم إعادة تجارية العناصر التي تتحرك ببطء لتحسين الرؤية والدوران.
التدريب والتعاون: قم بتدريب موظفي المتجر على مبادئ VM وأهمية العرض البصري. عين سفراء. اعمل عن كثب مع مديري المتجر لتنسيق التنفيذ البصري مع الأهداف التجارية. قدم إرشادات VM وتحديثات لفرق المتجر بانتظام.
صيانة المتجر ومعالجة المخزون: راقب حالة الدمى، والتماثيل، ومواد العرض؛ تنسيق الإصلاحات أو الاستبدالات حسب الحاجة. تأكد من تخزين وصيانة مواد العرض بشكل صحيح. تنسيق مع فرق المخزون لضمان توفر المنتجات بدقة خلال تغييرات VM.
التقارير والتعليقات: قم بإجراء زيارات وتدقيقات منتظمة للمتجر لتقييم الامتثال والفعالية. إعداد تقارير العرض البصري مع الوثائق التصويرية والتوصيات. قدم تعليقات للعلامة التجارية أو فرق VM الإقليمية حول التنفيذ المحلي واستجابة العملاء.

المهارات الأساسية:

الإبداع والإحساس الجمالي
الاهتمام بالتفاصيل
إدارة الوقت
مبادئ العرض البصري
تفسير إرشادات العلامة التجارية
التعاون والعمل الجماعي
المرونة والقدرة على التكيف
مهارات تخطيط المتجر وعرض المنتج

0-1 سنة

الرياض

مسوق بصري

Join Cartier as a Visual Merchandising Executive – KSA
We are looking for a passionate Visual Merchandising (VM) Executive to support and bring to life our Visual Merchandising strategy in the KSA market. In this pivotal role, you will ensure excellence in all points of sale and collaborate closely with the VM Project Manager and various stakeholders.

Your Responsibilities:

كارتييه

عمل مؤقت

Assist with the implementation of Visual Merchandising initiatives across all points of sale, ensuring timely execution of visual materials, displays, and seasonal campaigns.
Conduct regular boutique visits to assess and assist with VM needs, ensuring adherence to our standards.
Support the installation and reporting of product launches and seasonal displays throughout the sales network.
Track and manage Point of Sale (POS) material across the network, ensuring logistics and distribution align with needs.
Provide assistance in event productions and special decoration setups while collaborating with external suppliers.
Compile monthly Visual Merchandising reports based on boutique visit observations and supply photographic documentation.
Deliver training programs to elevate the skills of the boutique VM community and monitor market trends.

Your Qualifications:
We seek a candidate with a minimum of 2 years’ experience in Visual Merchandising for a luxury brand, a strong educational background in Visual Arts, and a comprehensive understanding of the luxury retail environment. Proficiency in MS Office, strong organizational and project management skills, and fluency in both English and Arabic are essential for success in this role.

Why Join Us?
At Cartier, we foster a collaborative community that thrives on creativity and excellence. Join us to contribute to a legacy of fine craftsmanship and innovation while enjoying an energizing environment for professional growth.

2-5 سنة

الرياض

مسوق بصري

مجموعة شلهوب

Your Role: Join Chalhoub Group as a Visual Merchandiser and become part of a team dedicated to creating luxury experiences. In this exciting position, you will implement high-quality visual merchandising strategies aligned with brand guidelines, coach store teams, and measure the impact of merchandising initiatives.

Responsibilities:

Implement visual merchandising strategies and presentations for seasonal events.
Coach in-store VM teams to maintain displays effectively.
Prepare weekly reports measuring the impact of merchandising actions.
Conduct market visits to ensure brand standards are met.
Collaborate closely with marketing for internal brand events and design campaigns.

What We Offer: At Chalhoub Group, we provide a competitive benefits package including health care, child education contributions, and flexible working policies. We invite all applicants to apply and be a part of our exciting future while promoting a diverse and inclusive workplace.

Detailed knowledge of the product and industry.
Strong communication and interpersonal skills.
Proficiency in Oracle and AutoCAD for store layouts.
Advanced skills in Adobe Photoshop and Illustrator.
Ability to create 3D mockups and visual simulations.

2-5 سنة

الرياض

قاطع تذاكر نقل

Join Talent Blueprint FZ LLC as a Transportation Specialist
We are seeking a highly organized Transportation Specialist to manage and coordinate transport operations for a major, high-profile project in the Kingdom. This is a fast-paced, site-based contract role requiring strong logistics planning, real-time coordination, and stakeholder management skills.

Key Responsibilities:

مخطط الموهبة فز ش.م.م

عمل مؤقت

Plan, coordinate, and oversee daily transportation operations for personnel, equipment, and materials.
Develop transport schedules, routing plans, and deployment strategies.
Coordinate with fleet providers, drivers, contractors, and stakeholders.
Monitor vehicle utilization, movement tracking, and operational efficiency.
Manage transport requests, dispatching, and contingency planning.
Ensure compliance with safety standards, traffic regulations, and project protocols.
Handle on-ground issues, delays, and last-minute operational changes.
Prepare reports on transport performance and resource usage.

Ideal Candidate:
A proactive, detail-oriented professional who can manage complex transport operations, respond quickly to changing requirements, and ensure smooth mobility across multiple sites and stakeholders.

Saudi Talent (mandatory)
Bachelor’s degree in Logistics, Transportation, Engineering, Business Administration, or related field.
Proven experience in transportation, fleet operations, or logistics coordination.
Strong planning and problem-solving skills in high-pressure environments.
Experience managing drivers, vehicles, and dispatch operations.
Familiarity with tracking systems, scheduling tools, or transport management systems is an advantage.
GCC/Saudi experience preferred.
Fluent in Arabic and English.

Contract Details:

Duration: 1–3 months (short-term) or up to 12 months.
Location: Jeddah or Riyadh.
Full-time, site-based.
Immediate or short-notice availability preferred.

2-5 سنة

الرياض

قاطع تذاكر نقل

Ninja

Join the Team as a Transportation Officer at Ninja!

At Ninja, we are seeking a dedicated Transportation Officer to play a vital role in managing and overseeing logistics for the transportation of goods. This is a fantastic opportunity to ensure the efficient coordination of transportation activities while maintaining safety regulations and optimizing delivery routes for cost-effective operations.

Key Responsibilities:

Coordinate transportation activities to ensure timely and efficient movement of goods.
Monitor and analyze transportation metrics to enhance operational efficiency.
Collaborate with warehouse teams for accurate dispatch and delivery operations.
Ensure compliance with transportation regulations and company policies.
Assist in route planning to minimize costs and improve delivery times.
Communicate effectively with drivers, suppliers, and customers to resolve transportation-related issues.
Maintain accurate records of transportation activities and necessary documentation.
Support the Transportation Supervisor in implementing process improvements and policies.

1-3 years of experience in transportation, logistics, or supply chain management.
Strong organizational and multitasking abilities.
Knowledge of transportation regulations and safety compliance.
Excellent communication and problem-solving skills.
Strong knowledge of FIFO, FEFO, and SLA requirements to ensure proper shipment sequencing and timely deliveries.
Ability to work independently and collaboratively within a team environment.
Diploma or higher in Logistics, Supply Chain Management, or a related field is preferred.

2-5 سنة

الرياض

مصفف شعر (كوافير)

منتجع صحي / متجر أظافر

Join Our Team!
As a premier lifestyle spa brand in Saudi Arabia, TheSpa/NailShop is looking for a talented and creative Hairdresser to join our team in Riyadh. We strive to deliver exceptional beauty and grooming services in a chic and inviting atmosphere.

Role Overview:
The Hairdresser will be responsible for performing a variety of hair care tasks, including:

Hair styling and cutting
Providing personalized hair care advice
Ensuring excellent customer service to enhance client satisfaction

Qualifications:
The ideal candidate should demonstrate:

Strong skills in hair styling, cutting, and care
A background in cosmetology
Excellent customer service abilities
Effective communication and teamwork skills
Attention to detail and creativity

Requirements:
- Minimum of 1 year of experience in hair coloring
- Must be available to start immediately
- On-site work is essential

If you are passionate about beauty and wellness and have a flair for hairdressing, we would love to hear from you!

2-5 سنة

الرياض

مصفف شعر (كوافير)

مدي الدولية

Join Madi International as a Hairdresser-Educator!
We are seeking a passionate and skilled professional to be part of our dynamic team in Riyadh. This role is ideal for experienced hair professionals eager to inspire others, lead training sessions, and contribute to business growth through education and client engagement.

Key Responsibilities:

Deliver professional training sessions on haircutting, coloring, styling, and product usage for salons and professional clients.
Inspire and guide hairstylists by sharing techniques, trends, and best practices.
Support business development by introducing Madi International's professional haircare brands to salons.
Conduct in-salon demonstrations, workshops, and events to build brand loyalty and drive sales.
Develop and maintain strong relationships with salon owners and hair professionals.
Stay updated with industry trends and new product knowledge to deliver impactful education.
Represent the company at industry events and seminars as a brand ambassador.

Qualifications and Experience:

Minimum 3-5 years of professional hairdressing experience in a salon or educational role.
Prior experience in training, education, or mentoring is highly preferred.
Strong knowledge of professional hair products and salon operations.
Excellent communication and presentation skills.
A passion for teaching and staying ahead of trends.
Fluent in English (Arabic is a plus).
Must be based in or willing to relocate to Riyadh.

2-5 سنة

الرياض

موظف تأجير سيارات

المجموعة التركية القابضة

Join our team as a Rental Agent at Alturki Holding!
We are looking for an enthusiastic and motivated professional to ensure optimal rental experiences by maximizing sales and service opportunities for every customer.

Main Job Purpose:
Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer.

Accountabilities:

Communicate with customers to answer questions and address concerns about their reservations or rental vehicles.
Help customers choose a vehicle that meets their needs, based on factors such as price and size of the vehicle.
Inform customers of any damage on the vehicle before renting it.
Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs while informing them of the contract details, rental policies, and procedures.
Actively manage vehicle maintenance, inventory, cash sheets and daily business reports.
Processing payments in connection with credit card using the company system, process the balance of daily transactions, prepare bank deposits, and keep records of transactions and the number of customers renting vehicles.
Responsible for open and close Rental agreements in the system with full compliance of company policy and procedures.
Responsible for collecting the Rental charges from customers using various payment methods (Cash / POS / Bank Transfer).
Responsible for depositing the cash collected from customers in the company’s bank account on a daily basis.
Responsible for doing End of Duty reports such as Daily collection Report, POS machines Reconciliation and Vehicles status report.
Oversee the driver’s work of checking tyres accessories, mileage, among other things and proceed to process a complaint if there is damage.
Update inventory of vehicles that are in use or in maintenance.
Ensure the driver cleans the vehicle and fills the gas for the next client.

0-1 سنة

الرياض

مسوق (بروموتر)

alfanar

Job Purpose
This position exists to perform promotion activities of electrical products efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas

Sales Promotion and Brand Awareness: Promote and sell Alfanar products while increasing brand awareness among end users. Maintain effective relationships with customers, including Alfanar distributors and electricians.
Market Research and Reporting: Track traffic flow in the showroom and conduct surveys to gather information on the market and competitors. Generate monthly reports on sales deals for management.
Product Management and Launch Support: Coordinate with the sales team for updated price lists and information on promotions. Contribute to new product launches and ensure they are added to the showroom promptly.
Showroom Maintenance: Maintain showroom assets, ensuring cleanliness and visual appeal. Ensure continuous availability of marketing materials.
Coordination and Communication: Work closely with sales support to facilitate sales between the team and end users, highlighting new opportunities.
Opportunity Reporting: Report on market opportunities or issues related to distributors and end users.

HR Proficiency: Ability to acquire updated skills and have a career path vision.
Delivery: Perform planned activities per delivery schedules and objectives.
Problem-Solving: Solve related issues and escalate complex operational problems.
Quality: Ensure quality requirements, developing effective quality control processes.
Business Process Improvements: Coordinate well-defined systems and seek automation opportunities.
Compliance: Comply with related policies and procedures.
Health, Safety, and Environment: Ensure compliance with safety and quality procedures within the work area.

2-5 سنة

الرياض

مشرف صالة

حافة الربيع

Join our Vibrant Team as a Captain!
We are currently looking for dynamic and self-motivated Food & Beverage professionals who are eager to advance their careers. As a Captain, you will play a crucial role in providing professional and customer-focused service that ensures our guests have a memorable dining experience.

Key Responsibilities:

Perform all necessary tasks to service food & beverage according to hotel standards.
Acquire in-depth knowledge of the food & beverage menu to assist and advise guests.
Practice excellent customer relations and address complaints and queries satisfactorily.
Ensure the Outlet is set-up for service and supervise smooth operations.
Direct and supervise the service team to ensure duties are performed per standards.
Ensure all colleagues have received adequate training to perform their duties.
Organize, plan, and control supplies and maintain concise stock records to minimize wastage.
Utilize upselling techniques to enhance guest satisfaction and increase revenue.

Skills and Qualifications:
You should ideally have a diploma/degree in the hospitality field and a maximum of two years of experience in a similar role. Proficiency in both written and spoken English is essential, and familiarity with Micros is desirable. Previous experiences in leadership or supervisory positions are advantageous.

Knowledge & Competencies:
The ideal candidate must be customer-driven, proactive, and possess an outgoing, charismatic, and approachable character. You should thrive under pressure in a fast-paced environment, work effectively within a multicultural team, and demonstrate the following competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

2-5 سنة

الرياض

مشرف صالة

فندق نوفا م

Join our Team as a Captain at Nova M Hotel!
We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain, you will be responsible for providing professional and customer-focused service to our guests, ensuring their stay becomes a memorable experience. Your role will encompass the following key responsibilities:

Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel.
Acquire in-depth knowledge of the food & beverage menu of the assigned outlet to assist and provide advice to guests.
Practice good customer relations and satisfactorily attend to customer complaints and queries.
Ensure the Outlet is set up for service and supervise for smooth operation.
Direct and supervise the service team to ensure that all duties are performed as per standards.
Ensure that all colleagues have received adequate training to perform their duties.
Maintain concise record of all beverage stock and ensure proper organization, planning, and control of supplies.
Actively use upselling techniques to exceed guest expectations and increase revenue.

Desired Qualifications:
Ideally, you should have a diploma/degree in the hospitality field, along with a maximum of two years of experience in a similar role. Proficiency in both written and spoken English is required, and familiarity with Micros is desirable. Previous experience in minor leadership and supervisory roles is a definite advantage.

Key Competencies:
The ideal candidate will be customer-driven, proactive, and possess an outgoing, charismatic, and approachable character. You should excel under pressure in a fast-paced environment and be a great team player, thriving while working with a multicultural team and guests. Competencies include:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

2-5 سنة

الرياض

مشرف صيانة

إيدي ستاف بيلدرز إنترناشونال إنك

Join Our Team as a Maintenance Foreman/Supervisor

We are seeking a skilled and experienced Maintenance Foreman/Supervisor to lead our maintenance team in ensuring the smooth operation and upkeep of our facilities.

Key Responsibilities:

Supervise and lead maintenance technicians and skilled workers.
Plan, assign, and monitor daily maintenance tasks and schedules.
Conduct preventive and corrective maintenance for building, plant, or facility systems.
Inspect work quality and ensure compliance with safety standards and procedures.
Troubleshoot and resolve maintenance issues related to electrical, mechanical, HVAC, plumbing, and civil works.
Coordinate with engineers, contractors, and suppliers for repairs and installations.
Monitor tools, spare parts, and materials inventory.
Prepare maintenance reports, job cards, and work documentation.
Ensure proper use of equipment.

Experience: 1 - 7 Years

Education: Any Graduation

Location: Saudi Arabia

2-5 سنة

الرياض

مشرف صيانة

مجموعة القفاري

Job Purpose:
To supervise and coordinate daily maintenance activities, ensuring that all systems and facilities operate efficiently and safely. The role includes overseeing technicians, managing work schedules, handling emergency repairs, and coordinating with suppliers for materials and services.

Key Responsibilities:

Supervise the maintenance team and assign tasks according to work priorities and staff availability.
Implement and monitor preventive and corrective maintenance schedules for electrical, plumbing, HVAC, and other systems.
Respond quickly to emergency issues and coordinate fast, effective solutions.
Ensure maintenance work meets quality, efficiency, and safety standards.
Manage inventory of tools, spare parts, and materials; request purchases when needed.
Maintain accurate records and generate regular reports on maintenance activities and equipment status.
Liaise with other departments to plan maintenance with minimal disruption to operations.
Oversee relationships with suppliers and service providers; coordinate external maintenance or repair jobs as needed.
Maintain up-to-date knowledge of market prices for electrical and plumbing materials and spare parts.
Review and compare supplier quotations to assist in cost-effective purchasing decisions.
Negotiate pricing and terms with vendors to obtain competitive rates.
Monitor technician performance and provide training and support to enhance skills and productivity.
Enforce compliance with safety procedures and company policies during all maintenance work.

Diploma or Bachelor's degree in Mechanical, Electrical Engineering, or a related field.
3–5 years of experience in maintenance, with at least 1 year in a supervisory role.
Strong knowledge of electrical, plumbing, and mechanical systems.
Familiarity with maintenance software (*, CMMS) is an advantage.
Solid understanding of local supplier networks and market pricing for common materials.
Strong leadership, communication, and organizational skills.
Ability to read technical drawings and troubleshoot issues.
Commitment to workplace safety and preventive maintenance practices.

2-5 سنة

الرياض

مشرف صيانة

هيلتون

Join Hilton as a Maintenance Supervisor!
As a crucial part of our team, you will be responsible for ensuring our hotel facilities are well-maintained, providing our guests with an exceptional experience. This role involves performing daily checks and repairs on mechanical equipment and coordinating renovation projects.

Key Responsibilities:

Manage all maintenance issues within the hotel
Conduct daily maintenance checks
Diagnose and repair mechanical equipment
Maintain safety standards and implement emergency programs
Coordinate renovation projects and oversee contractors
Ensure strong relationships with internal and external stakeholders

What We Are Looking For:
The ideal candidate will possess advanced knowledge of building management and a commitment to high customer service. Previous management experience and good communication skills are needed to excel in this role.

Join our team and be part of a company that values hospitality and innovation!

2-5 سنة

الرياض

مدير فرع شركة

سيهامكو

Welcome to LucaLand! LucaLand is Saudi Arabia’s first and leading dog entertainment destination — a homegrown concept born from the belief that dogs deserve joyful spaces, and people deserve to experience the love they bring.

First launched in 2021 at Boulevard Riyadh City during Riyadh Season, LucaLand quickly became a fan-favorite, evolving into a permanent location. Since then, we’ve expanded our footprint through key collaborations with GEA, Riyadh Season, Jeddah Season, SELA, and other national entertainment leaders.

Job Summary: The Branch Supervisor at Luca Park is responsible for overseeing daily operations, ensuring excellent customer service, maintaining brand standards, and leading the branch team to deliver a fun, safe, and engaging experience for all visitors — both humans and their furry friends. A genuine love for dogs and comfort around them is essential for this role.

Key Responsibilities:

Supervise and manage the day-to-day operations of Luca Park.
Ensure high standards of hygiene, safety, and guest experience in all areas.
Lead, train, and motivate team members to deliver exceptional service.
Handle guest inquiries, complaints, and feedback with professionalism and care.
Oversee cash handling, inventory control, and daily reporting.
Coordinate with the operations and marketing teams for promotions and events.
Ensure proper care, comfort, and safety for visiting dogs in compliance with Luca Land’s policies.
Maintain a welcoming and enjoyable atmosphere for all guests and their pets.
Monitor employee performance and schedule shifts efficiently.
Ensure compliance with company policies, health, and safety regulations.

Benefits We Offer:

Competitive salary packages
Housing allowance and transportation support
Medical insurance coverage
Staff discounts on services and products
Fun, inclusive, and pet-friendly work environment
Unique experience working with dogs and themed entertainment concepts
Career development and internal growth opportunities

Join LucaLand and be part of a joyful, compassionate, and creative journey — one paw at a time.

Education & Experience: 2-4 years experience in a retail environment (* pet-store, veterinarian practice, etc.), relevant diploma in management, knowledge of pet safety, dog behavior, or dog park operations, familiarity with POS systems, inventory management tools, or operations software.

Skills & Competencies: Strong leadership, communication, and people management skills; fluent in English and Arabic (spoken and written); excellent organizational and problem-solving abilities with a customer-first attitude. Passionate about guest satisfaction and enhancing the overall pet and family experience.

2-5 سنة

الرياض

مدير فرع شركة

جي دي

انضم إلى *** كمدير فرع!
كجزء من عمليات JD Logistics داخل المملكة العربية السعودية، ستتولى دور القيادة لضمان التميز في الخدمة والعمليات. تعزز هذه الوظيفة الرئيسية نمو وتوطين علامة JoyExpress التجارية، مع التركيز على تحقيق أهداف الأعمال الفعالة والتوسع في السوق.

المسؤوليات الرئيسية:

إدارة الأعمال: تطوير ومراقبة الخطط والميزانيات السنوية، وضمان توافق العمليات مع معايير الشركة لمؤشرات الأداء الرئيسية.
قيادة الفريق: قيادة الفرق المحلية، وتعزيز الأداء من خلال التدريب وتطوير المواهب، والمساهمة في 'التوظيف المحلي.'
التحكم في المخاطر: ضمان الامتثال التشغيلي والتعامل مع الطوارئ بشكل فعال مع الحفاظ على علاقات إيجابية مع المجتمعات المحلية والجهات الحكومية.

المؤهلات:

التعليم: يُفضل الحصول على درجة بكاليوس أو أعلى في اللوجستيات أو الإدارة.
الخبرة: الحد الأدنى من سنتين في إدارة العمليات، مع خبرة في الإشراف على فرق من 10 أشخاص أو أكثر.
اللغة: إتقان اللغة الإنجليزية والعربية.
القيم: التوافق مع مبادئ JD الخاصة بالعميل أولاً، والابتكار، والمثابرة.

حول **** *** هي مزود بارز لسلسلة التوريد والتجزئة المدفوعة بالتكنولوجيا، مرتبة في المركز 44 في قائمة Fortune Global 500. ملتزمة بالابتكار وخدمة العملاء، نهدف إلى تحويل حياة المستخدمين من خلال التكنولوجيا وخدمات اللوجستيات الفعالة.

2-5 سنة

الرياض

ممثل خدمة عملاء

عقار توبي

5,500

/ شهرياً

المسمى الوظيفي: ممثل خدمة العملاء

غرض الوظيفة:
تقديم خدمة عملاء ممتازة من خلال التعامل مع الاستفسارات، وحل الشكاوى، وضمان رضا العملاء مع الحفاظ على صورة احترافية وإيجابية للشركة.

المسؤوليات الرئيسية:

الرد على استفسارات العملاء عبر الهاتف أو البريد الإلكتروني أو الدردشة أو وجهًا لوجه بطريقة مهنية وفي الوقت المناسب.
التعامل مع الشكاوى وحلها بكفاءة وفعالية.
تقديم معلومات دقيقة حول المنتجات والخدمات والسياسات والعروض الترويجية.
معالجة الطلبات والتطبيقات والنماذج والطلبات.
الحفاظ على سجلات العملاء من خلال تحديث معلومات الحساب في النظام.
تصعيد القضايا المعقدة إلى القسم أو المشرف المناسب عند الحاجة.
متابعة مع العملاء لضمان حل مشكلاتهم بالكامل.
جمع وتقديم ملاحظات العملاء لتحسين جودة الخدمة.
تلبية أو تجاوز مقاييس الأداء مثل وقت الاستجابة، ووقت الحل، ودرجات رضا العملاء.

المؤهلات والمهارات:

شهادة الثانوية العامة أو ما يعادلها (يفضل الحصول على درجة البكالوريوس).
خبرة مثبتة في خدمة العملاء أو مجال ذي صلة.
مهارات قوية في التواصل، وحل المشكلات، والاستماع النشط.
القدرة على البقاء هادئًا واحترافيًا تحت الضغط.
إجادة استخدام برامج خدمة العملاء، وأنظمة إدارة علاقات العملاء، وMS Office.
مهارات قوية في تعدد المهام والتنظيم.
الطلاقة في اللغات [الإنجليزية / العربية].

ظروف العمل:

مقر العمل في الرياض.
نوبة ليلية.
يوم عطلة واحد في الأسبوع.
قد يتطلب العمل في عطلات نهاية الأسبوع أو العطلات العامة حسب احتياجات العمل.

2-5 سنة

الملقا، الرياض

مدير تجارة إلكترونية

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