Join Us as a Spa Receptionist at Miraval The Red SeaAs the first point of contact at Life in Balance Spa, your role is crucial for providing guests with a transformative wellness experience. If you are passionate about wellness, are dedicated to excellent customer service, and wish to make a positive impact on guests’ journeys, we invite you to apply.
Key Responsibilities:- Guest Reception & Support: Warmly greet guests, manage bookings, and provide information about spa treatments, ensuring a relaxing atmosphere.
- Operational Support: Maintain efficiency at the reception area and assist across wellness facilities, ensuring alignment with Miraval’s holistic vision.
- Cashiering: Handle transactions accurately and prepare daily financial summaries.
- Revenue Generation: Encourage upselling of retail products and wellness services to enhance guest experiences.
- Guest Engagement: Build positive relationships and ensure guests feel supported throughout their wellness journey.
- Team Collaboration: Work with spa staff to create a seamless guest experience.
- Administrative Excellence: Manage appointments and maintain organization at the reception.
Qualifications:Minimum 1 year of experience in a guest services role in a luxury wellness or hospitality setting. Strong customer service skills, proficiency in English, and a passion for wellness are essential. Arabic knowledge is a plus.
About Miraval Resorts & Spas:Miraval offers unique wellness journeys, focusing on mindfulness and balanced living. With a variety of activities from fitness to meditation, we provide tools for lasting positive changes. Join us in creating life-changing experiences for our guests.
