Join Mawaridcom as a Customer Service Officer!We are seeking a dedicated Customer Service Officer who speaks Hindi, located in Neom, Saudi Arabia. In this role, you will play a vital part in ensuring customer satisfaction by providing top-notch support and addressing inquiries effectively.
Key Responsibilities:- Update and maintain customer information in the system, ensuring accuracy and confidentiality.
- Assist customers with card issuance and handling any grievances during transactions.
- Collaborate with team members to ensure smooth branch operations and maintain customer confidence.
- Stay updated on promotions, packages, and communicate new offers to customers.
- Open CIF for new customers and handle customer complaints efficiently.
Required Skills:- Excellent communication and customer service skills.
- Strong attention to detail and organizational abilities.
- Integrity and trustworthiness in handling sensitive information.
- Proficient knowledge of banking software and system processes.
Candidate Profile:- Minimum 1+ years of experience in customer service.
- Male candidates preferred.
- Diploma or equivalent relevant qualification.
This is an excellent opportunity to advance your career in a dynamic work environment with opportunities for growth!