وظائف أخصائي خدمة عملاء في نيوم

Join our team as a Customer Service Officer!
As a member of our growing organization in Neom, Saudi Arabia, you will be crucial in maintaining high customer satisfaction and facilitating smooth transactions. This role requires a dedicated professional who speaks Urdu and possesses excellent communication skills.

Key Responsibilities:

• Updating and maintaining customer information within the system.
• Issuing customer cards and ensuring database accuracy.
• Addressing customer grievances and acting as a liaison between customers and staff.
• Keeping informed of new schemes and packages to better serve customers.
• Opening Customer Information Files (CIF) for new clients.

Required Skills:

• Exceptional customer service abilities.
• Proficiency in banking software and strong attention to detail.
• Problem-solving skills to quickly resolve issues.
• Ability to manage multiple tasks effectively and work collaboratively within a team.

Preferred Qualifications:
- Minimum 1+ years of experience in a customer service role.
- Diploma or equivalent qualification.
- Strong commitment to integrity and confidentiality.

Join Mawaridcom as a Customer Service Officer!
We are seeking a dedicated Customer Service Officer who speaks Hindi, located in Neom, Saudi Arabia. In this role, you will play a vital part in ensuring customer satisfaction by providing top-notch support and addressing inquiries effectively.

Key Responsibilities:

• Update and maintain customer information in the system, ensuring accuracy and confidentiality.
• Assist customers with card issuance and handling any grievances during transactions.
• Collaborate with team members to ensure smooth branch operations and maintain customer confidence.
• Stay updated on promotions, packages, and communicate new offers to customers.
• Open CIF for new customers and handle customer complaints efficiently.

Required Skills:

• Excellent communication and customer service skills.
• Strong attention to detail and organizational abilities.
• Integrity and trustworthiness in handling sensitive information.
• Proficient knowledge of banking software and system processes.

Candidate Profile:
- Minimum 1+ years of experience in customer service.
- Male candidates preferred.
- Diploma or equivalent relevant qualification.

This is an excellent opportunity to advance your career in a dynamic work environment with opportunities for growth!