Full-time Jobs for Female for Fresh Graduates in Abha

Job Title: Customer Service Specialist

Job Description: This job involves setting and defining performance and quality indicators in customer service. The candidate will be responsible for participating in updating customer service procedures and guides and developing programs to enhance quality and professionalism in the established systems. Tasks will also include identifying strengths and weaknesses in current systems and preparing specialized documents and reports.

Main Responsibilities and Tasks:

• Conduct specialized studies and analyses to determine performance indicators and quality standards.
• Participate in updating customer service procedures and coordinate with the relevant departments.
• Develop advanced programs to ensure service exceeds customer expectations.
• Analyze data to identify strengths and weaknesses and provide appropriate solutions.
• Prepare documents and reports and provide recommendations in accordance with approved policies.

Overview: Derma Cure SA announces the availability of a Customer Service Specialist position, where the main responsibilities will be to establish performance indicators and quality standards to ensure a superior customer experience.
Responsibilities:

• Develop performance indicators and quality systems in coordination with the quality management department.
• Update customer service procedures and manuals and provide necessary support to clients effectively.
• Analyze data to improve customer services and identify strengths and weaknesses.
• Prepare necessary documents and reports and provide appropriate recommendations.

Required Qualifications:

• Bachelor's degree in relevant fields.
• Professional certificates in network management and information technology are preferred.

Skills:

• Advanced experience in customer service and quality achievement.
• Ability to prepare reports and analyze data.

Administrative Assistant
We at Eye of Projects Company for General Contracting are looking for an administrative assistant to join our team. The successful applicant will undertake multiple responsibilities related to enforcing administrative regulations, organizing tasks, and coordinating meetings.

Responsibilities:

• Follow up on the implementation of administrative decisions from the direct manager.
• Organize mail and daily appointments.
• Complete administrative tasks related to workflow.
• Coordinate and organize meetings for the direct manager.
• Respond to inquiries and phone calls, and organize files.
• Document meeting minutes, print, and distribute them.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Management Information Systems, Marketing, or Executive Secretarial.
• Preferred certifications such as (CCNA) Cisco, SPHR-CA, CAME - HRMC.
• Fluency in Arabic, English, French, Spanish, and Filipino.
• Advanced skills in responsibility and work management.

Benefits:

• Incentives and bonuses based on productivity.
• Flexible working hours.

The salary starts from 5000 to 6000 Saudi Riyals.