About the Role
Jotun Middle East, India, and Africa (MEIA) is seeking a proactive and organized Sales Coordinator to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time role will provide essential administrative and sales support to the Sales and Marketing team, ensuring operational efficiency and contributing to the achievement of departmental Key Performance Indicators (KPIs). The Sales Coordinator will play a vital role in inter-departmental coordination, managing daily sales transactions, and ensuring customer needs are met. This position will report directly to the Regional Sales Manager for Projects.
Context of Work at Jotun
Jotun's presence in the Middle East, India, and Africa region began in 1962. Jotun Saudi Arabia Ltd., established in 1984, is a significant market within this region. With a commitment to growth, innovation, and profitability, Jotun Saudi Arabia operates two production facilities and five warehouses, employing over 450 individuals. The company is dedicated to providing meaningful work for its employees, continuous learning opportunities, and career development, supported by its core values: Loyalty, Care, Respect, and Boldness.
Key Tasks and Responsibilities
- Provide comprehensive administrative support to the sales team, assisting with daily project and retail sales activities.
- Manage and process paperwork, proposals, quotations, tenders, and bids to ensure effective sales support and optimal results.
- Assist sales staff in following up on the collection of Days Sales Outstanding (DSO) to maintain Jotun's financial liquidity.
- Effectively coordinate between the Sales Manager, sales staff, and other internal stakeholders through communication and dissemination of relevant information.
- Relay all external inquiries and incoming information accurately and efficiently.
- Liaise with the Customer Service department regarding price changes and customer inquiries, and assist in updating system prices.
Qualifications and Requirements
- Diploma or Bachelor's degree.
- 1 to 2 years of relevant experience in a sales support role.
- Proficiency in both Arabic and English, spoken and written.
Core Skills
- Competence in sales and administrative support.
- Strong inter-departmental coordination ability.
- Experience in managing daily sales transactions.
- Ability to handle paperwork, proposals, quotations, tenders, and bids.
- Skill in following up on Days Sales Outstanding (DSO) collection.
- Effectiveness in communication and dissemination of relevant information.
- Ability to clearly convey external inquiries and information.
- Coordination with customer service and updating system prices.
- Proactive and action-oriented, taking responsibility for results.
- Ability to build and utilize a useful network of contacts and relationships to achieve goals.
- Demonstrate specialist knowledge and expertise in the work area and engage in continuous professional development.
- Use a systematic and organized approach, planning ahead, setting clear priorities, and allocating resources effectively.
- Communicate in a clear, concise, and organized manner, speaking with authority and conviction, and presenting effectively.
- Collaborate well with others, sharing knowledge, expertise, and information, and supporting others in achieving team goals.
Additional Job Details
This is a full-time position requiring a regular contract. Jotun offers competitive compensation and benefits, continuous learning opportunities through on-the-job training and the Jotun Academy, and prospects for career development across multiple disciplines and geographies. The company fosters a supportive and inclusive culture with leaders focused on engaging and empowering their teams. Team building and social activities are also prioritized to enhance a sense of community.