Captain Waiter Jobs in Makkah

About the Role

Hilton is seeking a Head Waiter to join its team in Mecca, Saudi Arabia. This full-time position is an opportunity to contribute to an established workplace culture focused on hospitality. As a Head Waiter, you will be responsible for ensuring guests receive friendly, timely, and efficient service, which directly influences their experience.

This role is suitable for individuals with 0-1 years of experience who are committed to delivering high levels of customer service and possess a positive attitude. You will be part of a team upholding Hilton's standards and values, including hospitality, integrity, leadership, teamwork, ownership, and focus.

Key Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for both residents and non-residents.
• Maintain comprehensive knowledge of menu offerings and all products.
• Ensure that all floor stations are adequately stocked with necessary mise-en-place.
• Follow correct reporting procedures when encountering issues.
• Ensure that Food and Beverage orders are of a consistently good standard and are delivered promptly.
• Adhere to Hilton's grooming standards, including uniform dress code, cleanliness, and personal hygiene.
• Comply with all hotel security, fire regulations, and health and safety legislation.

Qualifications and Requirements

• Experience in a Food and Beverage department and/or the hospitality industry is advantageous.
• Previous experience with cash handling is beneficial.
• Knowledge of Food Hygiene Regulations is desirable.

Required Skills

• Guest Queries Management
• Beverage Service
• Menu Knowledge
• Food and Beverage Order Standards
• Grooming Standards
• Hotel Security and Safety Regulations
• Positive Attitude
• Communication Skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work independently or as part of a team

Work Environment and Details

This is a full-time Head Waiter position located in Makkah, Saudi Arabia. The role requires 0-1 years of experience. Hilton offers a workplace culture that invests in its team members.

About the Role

Everhires is seeking Restaurant Staff to join a hospitality company in Jeddah. This company focuses on premium coffee experiences, fresh bakery products, and delivering exceptional customer service. They aim to create a welcoming atmosphere through high-quality food, specialty coffee, and memorable guest experiences, driven by a commitment to quality, teamwork, and attention to detail.

This is a full-time opportunity located in Jeddah, Makkah, Saudi Arabia. The company is looking for individuals with 2-5 years of experience to contribute to various roles within their establishment.

Key Responsibilities

• Welcome guests professionally and manage seating arrangements to ensure a smooth service flow (Reception/Host).
• Supervise daily floor operations, support service staff, and uphold customer service standards in a busy coffee shop environment (Captain).
• Prepare and serve specialty coffee beverages with precision, including espresso preparation and latte art (Barista).
• Assist the Pastry Chef in preparing pastries and desserts, contributing to kitchen operations while adhering to quality and hygiene standards.
• Support daily bakery operations by assisting with dough preparation, baking, and general pastry production.

Qualifications and Requirements

• Previous experience in a hospitality setting is preferred for the Reception/Host role.
• Demonstrated experience in espresso preparation and latte art is required for the Barista position.
• Basic experience in dough preparation, baking, and pastry production is necessary for the Bakery Assistant role.

Required Skills

• Exceptional customer service and strong communication abilities.
• Proficiency in espresso preparation and latte art.
• Knowledge of specialty coffee standards.
• Skills in pastry preparation and dessert production.
• Adherence to hygiene standards.
• Competence in dough preparation and baking.

Work Environment and Details

The role is based in Jeddah, Makkah, Saudi Arabia. This is a full-time position. The company is seeking candidates with 2-5 years of experience in relevant hospitality roles.

Join Jumeirah Group as a Waiter in the Food & Beverage Department!

Jumeirah, a global leader in luxury hospitality, is excited to announce an opportunity for a Waiter at the Jumeirah Jabal Omar Hotel, located just minutes from Masjid Al Haram in Makkah. We pride ourselves on providing exceptional dining experiences, and you will play a vital role in achieving this goal.

Key Responsibilities:

• Handle guests’ inquiries courteously and efficiently, and report any complaints to supervisors for immediate resolution.
• Maintain high standards of personal hygiene and grooming.
• Ensure that guests have an enjoyable and expertly served dining experience by adhering to the outlet’s sequence of service.
• Assist guests by providing detailed information about menu items, including preparation, ingredients, and cooking methods.
• Prepare dining tables, setting up items such as linens, silverware, and glassware, and escort guests to their tables.

Qualifications:

• Strong communication and interpersonal skills.
• Higher Secondary School certificate.
• Previous experience as a Waiter, preferably in the hospitality sector.
• Ability to adapt and appreciate cultural diversity.
• Strong multitasking abilities and ability to work well under pressure.

Benefits:
We offer an attractive salary and comprehensive benefits package which includes generous food and beverage benefits, reduced hotel rates globally, excellent leave and healthcare packages, return flights home, and various employee benefits ensuring a rewarding career with one of the most luxurious brands.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking an F&B Service Expert (Dry) to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position focuses on contributing to memorable guest experiences by delivering a wide range of services within the food and beverage department. The role is integral to ensuring guests thoroughly enjoy their dining experience and that every transaction is a positive part of their overall visit.

The company is committed to fostering a safe workplace, adhering to policies and procedures, upholding stringent quality standards, and maintaining professional presentation and communication. This position requires individuals who are proactive, possess a strong work ethic, and are dedicated to delivering exceptional service as part of a renowned global hospitality brand.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meals and overall dining experience.
• Initiate and execute tasks to enhance the guest experience in food and beverage service.
• Set tables and prepare dining areas for service.
• Communicate effectively with kitchen staff to ensure smooth service flow.
• Interact with guests, take orders, and serve food and beverages.
• Maintain cleanliness of work areas, equipment, and supplies.
• Ensure all guest interactions are professional and contribute positively to their experience.
• Uphold the company's high standards of quality in all aspects of service.
• Maintain a professional uniform and personal appearance.
• Ensure professional communication with guests and colleagues.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is required for this role.
• No specific licenses or certifications are required.
• Must be able to stand, sit, or walk for extended periods.
• Must be able to move over sloping, uneven, or slippery surfaces.
• Must be able to read and visually verify information, including menus.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
• Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Exceptional Guest Service skills.
• Proficiency in Food and Beverage Service.
• Strong Communication abilities.
• Effective Teamwork and collaboration.
• Aptitude for Problem-solving.

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The specific location is Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493.

Marriott International is an equal opportunity employer committed to creating an inclusive environment. The company is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Sheraton Hotels & Resorts is seeking a Guest Experience Expert to join our team in Jeddah and Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to creating memorable guest experiences. As a Guest Experience Expert, you will be empowered to take initiative and provide a range of services to enhance the guest journey from arrival to departure. Your role will involve ensuring every guest interaction, from operational tasks to addressing requests and sharing local insights, contributes positively to their overall experience.

Sheraton Hotels & Resorts, a brand within Marriott International, has been a place for people to gather and connect since 1937. We aim to invite, welcome, and connect guests through engaging experiences and thoughtful service. If you are a team player committed to delivering meaningful guest experiences and contributing to our mission, we encourage you to explore this career opportunity.

Key Responsibilities

While specific duties are not detailed, responsibilities for this role typically include:

• Delivering a range of services to guide guests throughout their stay, ensuring a positive experience.
• Taking initiative to address guest requests and operational needs proactively.
• Completing necessary reports and administrative tasks related to guest services.
• Sharing information about the local area to enhance the guest experience.
• Ensuring all guest interactions and transactions are handled professionally.
• Contributing to a safe work environment by adhering to company policies and procedures.
• Maintaining confidentiality of guest and company information.
• Protecting company assets and upholding quality standards.
• Ensuring uniform, personal appearance, and communications are professional at all times.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required for this role.
• Must be able to stand, sit, or walk for extended periods.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Willingness to perform other reasonable job duties as requested.

Required Skills

• Guest Services
• Customer Service
• Communication
• Problem-Solving

Work Environment and Location

This is a full-time, non-management position located at North Corniche, Jeddah, Saudi Arabia, 21424. The role is based in the Jiddah and Makkah regions of Saudi Arabia, with specific cities of operation being Jeddah and Makkah. This position is not located remotely.

Marriott International is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an environment where unique perspectives are celebrated. We are dedicated to non-discrimination on any protected basis, including disability and veteran status, in accordance with applicable law.