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Reservations Agent

Reservations Agent

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Hilton

Full-time
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:
  • Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
  • Secure individual bookings: Convert guest inquiries into confirmed reservations
  • Maintain attention to detail: Record and process all reservations with accuracy
  • Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
  • Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities

Qualifications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:
  • A passion for spreading the light and warmth of Hospitality.
  • Acting with Integrity and always doing the right thing.
  • Inspiring others through Leadership.
  • A belief that Teamwork drives the best outcomes.
  • A sense of Ownership and accountability.
  • Focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

breifcase0-1 years

locationJeddah

4 days ago
Cashier

Cashier

The origin of the burger

SR 4,050 / Month dotFull-time

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

  1. Receive customer orders inside the restaurant or through takeout.
  2. Enter orders accurately through the point of sale system.
  3. Collect cash and electronic payments and deliver the invoice.
  4. Ensure the order's accuracy before delivering it to the customer.
  5. Coordinate with the kitchen to ensure the speed and quality of order execution.
  6. Effective communication with the work team and direct manager.
  7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
  8. Match cash and sales reports at the end of the shift.
  9. Report any financial discrepancies or operational notes to management.
  10. Professionally handle customer complaints and escalate them when necessary.
  11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

ItemRequirement
Educational QualificationHigh school diploma as a minimum
ExperiencePrevious experience in restaurants or as a cashier (preferred)
SystemsProficient in using point of sale systems and ordering applications
Work EnvironmentAbility to work in a fast-paced environment
AppearanceCommitment to cleanliness and professional appearance
Work HoursFlexibility to work in shifts and on weekends
AttireCommitment to the approved attire according to the nature of the job
LanguageProficient in reading and writing in Arabic

Fourth: Required Skills

  1. Speed and accuracy in entering orders.
  2. Communication and customer service skills.
  3. Ability to handle work pressure and peak times.
  4. Teamwork spirit.
  5. Good handling of financial amounts.

Fifth: Working Hours and Location

  • Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
  • Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

  1. Apologize to the customer professionally.
  2. Explain the reason for the delay.
  3. Follow up on the order with the kitchen immediately.
  4. Notify the manager when the allowed time is exceeded.
  5. Follow up on the order until delivery.

breifcase0-1 years

locationTayib Al Ism, Khamis Mushayt

29 days ago