Customer complaints clerk Jobs for Fresh Graduates for foreigners and residents in Saudi Arabia

Al-Jawail Medical Company announces its need for a distinguished customer service specialist to join its team in Al-Qassim.

In this vital role, you will be responsible for:

• Setting and determining performance and quality indicators and standards in customer service.
• Participating in updating customer service procedures and manuals.
• Developing innovative programs to improve the quality of customer service.
• Analyzing information to identify strengths and weaknesses in customer services.
• Preparing specialized documents and reports and providing recommendations.

We are looking for someone who has:

• A high school diploma as a minimum.
• Advanced customer service skills.
• Advanced proficiency in the Arabic language.

The benefits include a monthly salary ranging from 4000 to 4100 Saudi riyals, in addition to working six days a week in a morning/evening shift.

Join our team as a Customer Service Specialist!
Al-Jawil Medical Specialty Company seeks to hire a Customer Service Specialist to achieve our goals in providing high-quality services to beneficiaries. Your task will be to set and determine performance indicators and standards in customer service and participate in improving service systems.

Responsibilities:

• Conduct studies to analyze performance and quality indicators in customer service in coordination with the quality department.
• Develop customer service procedures and guidelines and effectively receive and respond to their requests.
• Analyze data on customer satisfaction and develop plans to improve service.
• Prepare documents and reports related to customer service.

Requirements:

• Bachelor's degree.
• Customer service skills.
• Fluency in Arabic.

Benefits:

• Full-time for 6 days.
• A professional and supportive work environment.