Job Title: Receptionist and Resort Operations Supervisor
Required Academic Qualification
Diploma or Bachelor's in Tourism and Hospitality
Tasks and Responsibilities:
1- Welcoming guests and completing check-in and check-out procedures and managing reservations.
2- Supervising the daily operations of the resort and ensuring the readiness of facilities and services.
3- Following up on cleaning and maintenance work and staff at the resort.
4- Addressing guest feedback and complaints and working to resolve them.
5- Preparing daily reports and submitting them to the management.
6- Monitoring revenues, operational expenses, and necessary needs for the resort.
7- Maintaining the resort's properties and ensuring the quality of services provided.
8- Performing any other tasks assigned by management within the scope of work.