Customer Service Representative Jobs in Saudi Arabia

More than 206 Customer Service Representative Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Category
Contract Type
Nationality

img
Sales Representative

Sales Representative

The Saudi Academy for Retail is a non-profit institute

SR 7,000 / Month dotFull-time
Program for training beginners with employment to qualify national cadres to work in the retail sector, through practical training inside the store and a weekly training day at the academy, with direct employment from the first day. Work system: - A training day weekly at the academy. - 5 working days weekly in the store. - One day off weekly (variable according to the schedule). - Variable shifts (morning/evening). - Training costs are covered. - Must be prepared to work during seasons and peak periods. - Work in a mixed environment. Tasks and responsibilities: - Familiarity with the sections and products of the branch. - Receiving and serving customers professionally. - Continuously arranging and organizing the shelves. - Working on the accounting system (cashier) and completing sales transactions. - Opening and closing the showroom according to the work schedule. - Maintaining cleanliness and order in the work environment. - Achieving sales goals and contributing to increasing revenues. Conditions: - The applicant must not be currently enrolled in school. - No commercial registration in the name of the applicant. - No valid health insurance. - Willingness to work with variable shifts. - Ability to work during seasons. - Seriousness, discipline, and ability to handle work pressure. - Ability to work as part of a team. - Must have obtained a secondary school average of 70% or more. - Must have obtained a 50% or higher score on the aptitude test. Benefits: - Immediate employment. - Beginner training program with employment. - Monthly salary throughout the training period. - Health insurance. - Obtaining a local certificate accredited by the Technical and Vocational Training Corporation. - Obtaining an internationally recognized certificate from City Guilds. - Opportunities for career development and professional growth within the company.

breifcase0-1 years

locationAl Olaya, Riyadh

about 1 month ago
Reservations Agent

Reservations Agent

📣 Job Ad

Novotel Hotels

Full-time
Join Novotel Hotels as a Reservations Agent!
We are seeking a professional and customer-focused Reservations Agent to join our team at tamayyaz in Riyadh, Saudi Arabia. In this role, you will be the first point of contact for our guests, managing reservations with efficiency, accuracy, and exceptional service. You will handle booking inquiries, process reservations, and ensure every guest receives a seamless and supportive experience from their initial contact through their stay.

Responsibilities:
  • Process and manage guest reservations through multiple channels including phone, email, and online booking systems.
  • Provide accurate information about room availability, rates, amenities, and special offers to potential guests.
  • Maintain detailed and organized reservation records, ensuring all guest information is entered correctly and securely.
  • Handle guest inquiries and special requests with professionalism and empathy, offering customized solutions when possible.
  • Manage cancellations and modifications to existing reservations in a timely manner.
  • Coordinate with other departments to ensure guest preferences and special requirements are communicated effectively.
  • Resolve booking discrepancies and guest concerns with problem-solving skills and a supportive approach.
  • Multitask efficiently during peak booking periods while maintaining accuracy and attention to detail.
  • Follow company policies and procedures to ensure compliance and consistency in all reservation operations.
  • Contribute to achieving occupancy targets and revenue goals through effective sales techniques and upselling opportunities.

Qualifications:
  • Proven experience as a Reservations Agent, customer service representative, or similar role in the hospitality or travel industry.
  • Proficiency with reservation management systems and booking platforms.
  • Strong verbal and written communication skills in English; Arabic language skills are highly preferred.
  • Excellent organizational abilities with strong attention to detail and accuracy in data entry.
  • Demonstrated time management skills with the ability to prioritize multiple tasks simultaneously.
  • Customer-focused mindset with the ability to remain calm and professional under pressure.
  • Problem-solving skills and the ability to handle guest concerns with empathy and support.
  • Proficiency with computer systems and Microsoft Office applications.
  • Familiarity with Customer Relationship Management (CRM) systems is preferred.
  • Knowledge of the hospitality industry and guest service standards is advantageous.
  • Ability to work flexible schedules, including weekends and holidays as required.

breifcase2-5 years

locationRiyadh

23 days ago
Receptionist

Receptionist

New

Tables of happiness

SR 4,500 - 6,500 / Month dotFull-time
Are you passionate about authentic hospitality and believe that a smile is the beginning of every wonderful experience? In our luxurious Japanese restaurant in the heart of Al-Yasmeen neighborhood in Riyadh, we are not looking for a traditional receptionist; we are looking for a "Happiness Maker" who will be the bright face of our brand and the starting point for an unforgettable dining journey for our guests. Who is the Happiness Maker we are looking for? You are a person with a friendly personality and a striking presence, who finds true joy in welcoming guests and making them feel special from the moment they enter. You have the ability to manage reservations with excellence and present a professional image that reflects the authenticity of Japanese hospitality. Main tasks and responsibilities: Welcome guests with a warm smile and a greeting that reflects the generosity of hospitality. Efficiently manage and organize restaurant reservations via phone and online platforms. Direct guests to their tables and present the initial menu. Respond to all guest inquiries in a professional manner and provide accurate information about the restaurant and the menu. Continuously coordinate with the service and kitchen team to ensure a smooth experience for guests. Keep the reception area clean and organized to reflect the restaurant's upscale image. Contribute to creating a positive and comfortable atmosphere for all diners. Required qualifications and skills: A person with tact, calmness, and the ability to handle various situations with a smile. Excellent communication skills in Arabic (and English is considered a strong additional advantage). Previous experience in reception or customer service, preferably in the restaurant or luxury hotel sector. Ability to use electronic reservation systems and handle office equipment. A neat and professional appearance that aligns with the restaurant's identity. Flexibility and the ability to work within a harmonious team. Job details: Location: Al-Yasmeen neighborhood, Riyadh. Working hours: 8 hours a day. Working days: 6 days a week. Weekly vacation: One day in the middle of the week (to be determined at the interview). What do we offer you? A competitive salary and an inspiring and upscale work environment. An opportunity to be part of a distinctive Japanese brand. Opportunities for professional development and growth within the company and mobility between departments. If you see yourself as the "Happiness Maker" we are looking for, do not hesitate to get in touch.

breifcase0-1 years

locationAl Yasmeen, Riyadh

5 days ago
Sales Representative

Sales Representative

The Saudi Academy for Retail is a non-profit institute

Full-time

برنامج  لتأهيل الكوادر الوطنية للعمل في قطاع رائد في مجال البيع بالتجزئة، من خلال تدريب عملي داخل المتجر ويوم تدريبي أسبوعي في الأكاديمية، مع توظيف مباشر.

 

 

المهام والمسؤوليات:

الإلمام بأقسام ومنتجات الفرع.

استقبال العملاء وخدمتهم باحترافية.

ترتيب وتنظيم الرفوف بشكل مستمر.

العمل على نظام المحاسبة (الكاشير) وإتمام عمليات البيع.

فتح وإغلاق المعرض حسب جدول العمل.

المحافظة على نظافة وترتيب بيئة العمل.

تحقيق أهداف المبيعات والمساهمة في زيادة الإيرادات.


نظام العمل:

يوم تدريب أسبوعياً في الأكاديمية.

5 أيام عمل أسبوعياً في المتجر.

شفتات متغيرة (صباحي / مسائي)

يوم اجازة

 

الشروط:

ألا يكون المتقدم على مقاعد الدراسة حالياً.

عدم وجود سجل تجاري باسم المتقدم.

عدم وجود تأمين طبي ساري.

ان يكون حصل على معدل ثانوي 70% فاكثر

ان يكون حاصل على معدل قدرات 50%فاكثر

 

المزايا:

توظيف فوري.

راتب شهري

تأمين طبي.

الحصول على شهادة محلية معتمدة من المؤسسة العامة للتدريب التقني والمهني.

الحصول على شهادة دولية معتمدة من City & Guilds.

فرص تطوير وظيفي ونمو مهني داخل الشركة.

breifcase0-1 years

locationKing Fahd, Riyadh

2 months ago
Tourism Specialist

Tourism Specialist

New

Application destinations

SR 4,500 - 5,000 / Month dotFull-time
At Wujhat, we believe that travel is an experience worth designing with love and care. We are a small and enthusiastic team, creating carefully selected travel packages and presenting them to our clients in the best possible way. We are now looking for a passionate and ambitious colleague to join us. Very Important This role requires daily written communication in both Arabic and English, so it is important to be comfortable reading and writing in English fluently at an excellent level! The salary does not include a commission percentage from sales, and the salary is specified in the job announcement. If it is not suitable for you, we fully understand, and we hope there is no embarrassment in not applying. We are looking for an immediate joiner. If your notice period in your current job exceeds 14 days, unfortunately, we will not be able to proceed with you. What will you do in this role? You will be the voice of Wujhat in front of our clients. You will receive their inquiries and respond through our various written sales channels: messages within our app, and social media platforms. You will receive their requests and coordinate with hotels and suppliers to design and coordinate the best packages and the most suitable ones for each client. And don’t worry if you are not an expert in the required field; we provide you with full training on all our systems and tools. All we ask for is a sincere desire to learn quickly and enjoy the journey. Nature of Work and Working Hours We strive to make work as flexible and comfortable as possible: The nature of the work is 40 hours a week, divided between 5 to 6 days a week, and the schedule may vary depending on pressure and seasons (keeping the 40 hours in mind). Work from the office 3-4 days a week, and work remotely one to two days a week. After a few weeks, we may need your flexibility to work evenings and on weekends (within the 40 hours). We consider everyone's need for balance and comfort. Goals and Commission You will earn a percentage of the sales that exceed a monthly target we set for you, and we have designed your start with us in three clear stages that give you enough time to succeed: The first month is fully dedicated to your training and support. The second month is your trial period to find your rhythm and get to know your work. From the third month onward, meeting the monthly target becomes mandatory and applicable. We will share with you all the details of the commission and sales targets clearly during the personal interview. What are we looking for? We are looking for an ambitious person who loves the travel field and feels passionate about it. Someone who is comfortable using technology and computers and is able to write fluently in both Arabic and English. We greatly appreciate those who are organized and enjoy following the approved systems, procedures, and standard operating procedures (SOPs) in the company, as these matters make our work all easier and more enjoyable. Work Environment Working with us is truly enjoyable, the environment is great, and the team is young and kind, supporting each other. If you are looking for a place to grow, feel appreciated, and enjoy every workday, we are waiting for you. Points We Would Like to Clarify Honestly Before Applying The salary is specified in the job announcement. If it is not suitable for you, we fully understand, and we hope there is no embarrassment in not applying. We are looking for an immediate joiner. If your notice period in your current job exceeds 14 days, unfortunately, we will not be able to proceed with you. We look forward to getting to know you and welcoming you to the Wujhat team.

breifcase0-1 years

locationAl Olaya, Riyadh

7 days ago