Hotel Housekeeping Supervisor Jobs in Saudi Arabia

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Housekeeping Supervisor to join their team in Tabuk, Saudi Arabia. This full-time, non-management position is an integral part of the Housekeeping & Laundry department, contributing to the exceptional guest experiences for which The Ritz-Carlton is renowned. As a Housekeeping Supervisor, you will play a crucial role in upholding the brand's "Gold Standards" by ensuring the immaculate condition of guest rooms and public areas, and by supporting the Housekeeping management team in daily operations.

This role serves as a vital liaison between various hotel departments, including Housekeeping, Engineering, Front Office, and Laundry, to ensure seamless service delivery and efficient issue resolution. You will be instrumental in maintaining the highest quality expectations and standards, embodying the company's commitment to rare and special luxury service.

Key Responsibilities

• Inspect guest rooms, public areas, and pool areas after cleaning by Housekeepers to ensure adherence to quality standards.
• Manage sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning schedules.
• Update the status of departing guest rooms and act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the relevant team members.
• Communicate pertinent issues and updates to the next shift to ensure continuity of service.
• Complete all required paperwork accurately and efficiently.
• Assist Housekeeping management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar hospitality role.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations and quality standards.
• Coordination and liaison between departments.
• Problem-solving and issue resolution.
• Hiring, training, scheduling, and employee motivation.
• Coaching and performance management.
• Adherence to safety and security policies.
• Maintaining professional appearance and confidentiality.
• Exceptional guest service and communication skills.
• Teamwork and collaboration.
• Proficiency with computer systems and point-of-sale systems.
• Ability to read and visually verify information in various formats.
• Physical stamina including the ability to move, lift, carry, push, and pull objects weighing up to 55 pounds without assistance and over 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Work Environment and Location

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. The Ritz-Carlton is an equal opportunity employer, committed to fostering an environment where unique backgrounds are valued and celebrated. Joining The Ritz-Carlton means becoming part of a portfolio of brands with Marriott International, where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

About the Role

Raffles Hotels & Resorts is seeking a dedicated Housekeeping Supervisor to join the pre-opening team at Raffles The Red Sea. This new luxury resort is part of Saudi Arabia's Red Sea Project, located in Umluj, Tabuk. The role is essential in establishing the resort's renowned elegance and luxury, integrating gracious service with the natural beauty and sustainability principles of Red Sea Global. The resort will feature 361 rooms, 11 dining concepts, and a spa.

As a Housekeeping Supervisor, you will be responsible for ensuring impeccable cleanliness, presentation, and guest experience across all resort areas. You will lead and motivate housekeeping and public area staff, maintaining high standards of service excellence and operational efficiency during the pre-opening phase and ongoing operations.

Key Responsibilities

• Supervise daily housekeeping operations for guest rooms, suites, public areas, and back-of-house spaces.
• Conduct thorough inspections to ensure adherence to Raffles' cleanliness, presentation, and brand standards.
• Ensure timely preparation and release of rooms, prioritizing arrivals and VIP requirements.
• Monitor the proper handling, storage, and efficient use of cleaning supplies, linens, and equipment.
• Ensure guest rooms reflect meticulous attention to detail in amenity placement, linen quality, and overall ambiance.
• Address guest requests and housekeeping concerns promptly, professionally, and discreetly.
• Coordinate special setups, turn-down services, and in-room arrangements for VIP guests and special occasions.
• Support service recovery by ensuring swift corrective actions and follow-up on issues.
• Lead, coach, and motivate housekeeping and public area staff to uphold the service culture and work ethics.
• Conduct daily briefings to communicate priorities, VIP movements, and quality expectations.
• Provide on-the-job training and continuous feedback to maintain high performance standards.
• Assist with performance evaluations, scheduling, and attendance monitoring for the housekeeping team.
• Liaise with Front Office, Guest Relations, Engineering, and Laundry departments for seamless operations.
• Communicate room status updates accurately through the property management system.
• Report maintenance issues, damages, or safety concerns to relevant departments.
• Enforce Raffles' grooming, hygiene, and workplace safety standards.
• Ensure compliance with hotel policies, environmental initiatives, and sustainability practices.
• Maintain confidentiality regarding guest information.
• Ensure adherence to all health, safety, and security procedures.

Qualifications and Requirements

• A minimum of 2 to 4 years of experience in Housekeeping within a luxury or five-star hotel environment.
• Previous supervisory experience in housekeeping is preferred.
• A Diploma or certificate in Hospitality Management or Housekeeping Operations is considered an advantage.
• Experience in pre-opening hotel operations is a mandatory requirement.
• Demonstrated understanding of ultra-luxury guest expectations and brand alignment.
• Experience in project coordination, scheduling, and document control during pre-opening stages is beneficial.

Required Skills

• Strong leadership and organizational skills.
• Exceptional attention to detail and a strong quality orientation.
• Ability to effectively train, motivate, and manage a diverse team.
• Effective communication and coordination skills.
• Proficient time management and problem-solving abilities.
• Familiarity with housekeeping systems and property management systems is an advantage.
• A proactive and anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role requires flexibility to work shifts, including weekends and holidays. A calm, methodical, and composed demeanor is expected, particularly under pressure. A guest-focused mindset with pride in delivering excellence is essential. The ideal candidate will be trustworthy, discreet, and dependable.

About the Role

Miraval Resorts & Spas is seeking a dedicated Laundry Manager to oversee all laundry and tailoring operations at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. This full-time position is essential for maintaining high standards of cleanliness, garment care, presentation, efficiency, and colleague service. The Laundry Manager will work closely with the Executive Housekeeper and operational leaders to ensure smooth daily operations and support the resort's commitment to wellbeing, luxury hospitality, sustainability, and mindful care. The role requires strong leadership, exceptional organizational skills, meticulous quality control, and a focus on fostering a positive and collaborative work environment, embodying Miraval's philosophy of mindful hospitality.

Key Responsibilities

• Oversee daily laundry operations, including linen processing, guest laundry services, dry cleaning coordination, and uniform management.
• Ensure all linen, uniforms, and guest garments are cleaned, finished, and delivered according to established quality and timing standards.
• Monitor laundry workflow, productivity, and operational efficiency to ensure smooth service delivery.
• Ensure consistent adherence to proper handling, sorting, washing, drying, pressing, and storage procedures.
• Conduct regular inspections of linen, uniforms, and guest garments to uphold quality standards.
• Coordinate with Housekeeping and other departments to maintain operational linen par levels.
• Supervise tailoring operations, including alterations, repairs, fittings, and uniform maintenance.
• Ensure all colleagues are provided with properly fitted and well-maintained uniforms.
• Maintain accurate uniform inventory records and support uniform issuance.
• Monitor garment lifespan and recommend replacement plans.
• Lead, motivate, and develop Laundry Attendants and Tailors through coaching, training, and daily support.
• Prepare departmental schedules and allocate duties based on business demands.
• Foster a culture of teamwork, mindfulness, professionalism, and continuous improvement.
• Conduct departmental training sessions on equipment use, chemical handling, garment care, and safety procedures.
• Support colleague wellbeing and maintain positive working relationships across departments.
• Ensure compliance with Hyatt and Miraval brand standards, hygiene protocols, and operating procedures.
• Maintain high standards of cleanliness, organization, and safety within laundry and uniform areas.
• Monitor laundry chemical usage and ensure proper handling, storage, and usage practices.
• Collaborate with Engineering to ensure laundry equipment is maintained in good operational condition.
• Report maintenance issues promptly and follow up on corrective actions.
• Monitor and control departmental expenses, including chemicals, linen, uniforms, and operational supplies.
• Conduct regular linen and uniform inventory counts and assist in loss prevention.
• Support cost control initiatives while upholding quality service standards.
• Assist with forecasting linen and uniform requirements based on occupancy and operational needs.
• Ensure guest laundry requests are handled professionally, confidentially, and within established timelines.
• Respond promptly to guest and colleague requests, concerns, or special garment care requirements.
• Deliver courteous, caring, and personalized service aligned with Miraval's philosophy.
• Adhere to all Colleague Handbook rules and hotel policies on Fire, Hygiene, Health, Safety, and Wellbeing.
• Report for duty punctually in the correct uniform and name badge.
• Maintain a high standard of personal appearance and hygiene.
• Maintain positive working relationships with colleagues across all departments.
• Attend and contribute to departmental meetings and hotel initiatives.
• Fully support Hyatt and Miraval operational standards and brand requirements.
• Undertake any reasonable tasks and secondary duties as assigned by the Executive Housekeeper.
• Project a positive, calm, and mindful attitude at all times.
• Provide courteous, professional, and caring service to colleagues and guests.

Qualifications and Requirements

• Diploma or Degree in Hospitality Management, Housekeeping, Textile Care, or a related field is preferred.
• A minimum of 3 to 5 years of experience in laundry operations within hospitality environments.
• At least 1 to 2 years of experience in a supervisory or managerial role within laundry operations.
• Strong knowledge of laundry operations, fabric care, stain treatment, and garment handling procedures.
• Proven experience managing laundry equipment, chemicals, linen control, and uniform operations.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and manage multiple operational priorities effectively.
• Proficiency in MS Office is required.
• Experience with laundry inventory systems is an advantage.
• Ability to stand and walk for extended periods.
• Ability to lift and move laundry items and operational supplies as required.

Required Skills

• Laundry Operations Management
• Tailoring & Uniform Management
• Leadership and Team Development
• Colleague Engagement
• Quality Assurance and Control
• Inventory Management
• Cost Control
• Guest and Colleague Service Excellence
• Problem-solving
• Organizational Skills
• Communication Skills
• Interpersonal Skills
• MS Office Proficiency
• Laundry Inventory Systems (advantageous)

Work Environment and Location

This is a full-time position at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. The role involves working indoors and outdoors as required within the resort environment.