Hotel Housekeeping Supervisor Jobs in Saudi Arabia

About the Role

Hyatt Place Al Ula is seeking an experienced Team Leader Housekeeping to support the upcoming opening of this new hotel. The hotel will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, catering to both leisure and business travelers. As the Team Leader Housekeeping, you will oversee daily cleaning activities, ensuring that guest rooms and public areas consistently meet Hyatt Place standards, and contribute to a clean, comfortable, and welcoming environment for all guests.

Key Responsibilities

• Supervise and coordinate the daily activities of housekeeping colleagues to ensure efficient operations.
• Inspect guest rooms, corridors, and public areas to ensure that cleanliness and presentation standards are meticulously maintained.
• Assist in assigning daily tasks to housekeeping staff and monitor their work performance to guarantee operational efficiency.
• Ensure that all housekeeping supplies, linens, and equipment are properly maintained and readily available for use.
• Support room readiness for guest arrivals and coordinate closely with the Front Office team to meet guest expectations.
• Train, guide, and support housekeeping colleagues to uphold service and quality standards.
• Report any maintenance issues promptly and follow up with the relevant departments to ensure timely resolution.
• Ensure strict compliance with all hygiene, safety, and established housekeeping procedures.
• Handle guest requests and address housekeeping-related concerns in a professional and timely manner.
• Support pre-opening housekeeping preparations and ensure operational readiness for the hotel's launch.

Qualifications and Requirements

• Previous experience in housekeeping operations within the hotel industry is required.
• Supervisory or team leadership experience in a housekeeping setting is preferred.
• Good knowledge of standard housekeeping procedures, cleaning standards, and effective room inspection practices.
• Strong organizational and time management skills are essential for managing daily tasks and staff.
• A keen attention to detail and a commitment to maintaining high-quality standards are necessary.
• The ability to work effectively and efficiently in a fast-paced environment is crucial.
• Good communication and interpersonal skills are needed to interact with colleagues and guests.
• Excellent English communication skills are required for effective interaction.

Required Skills

• Proficiency in Housekeeping Procedures and Cleaning Standards.
• Expertise in Room Inspection Practices.
• Strong Organizational and Time Management Skills.
• Excellent Attention to Detail.
• Effective Communication and Interpersonal Skills.

Work Environment and Experience

This is a full-time position based in Al Ula, Saudi Arabia. The ideal candidate will have 5-10 years of relevant experience in housekeeping operations, with a preference for supervisory or team leadership experience.

About the Role

Burjline Builders is seeking a dedicated Housekeeping Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position aims to maintain the highest standards of cleanliness, safety, and operational efficiency in assigned locations. The role requires proactive leadership and the ability to manage a team to ensure all housekeeping tasks are performed efficiently.

Key Tasks and Responsibilities

• Supervise the daily activities of housekeeping staff, assigning tasks effectively to ensure optimal team performance.
• Conduct thorough inspections of rooms and common areas to verify consistent adherence to cleanliness standards.
• Provide comprehensive training and ongoing support to staff on proper cleaning procedures and essential safety regulations.
• Manage the inventory of cleaning supplies, monitor stock levels, and initiate reorder requests as needed.
• Identify any maintenance issues and report them immediately to the relevant department, following up to ensure timely resolution.

Qualifications and Requirements

• Relevant experience in housekeeping of at least 2-3 years, with at least one year in a supervisory role.
• Proven leadership ability and a strong attention to detail.
• Excellent communication skills and the ability to work effectively in a fast-paced environment.
• Comprehensive understanding of cleanliness and safety standards applicable to housekeeping operations.
• Possession of a valid Saudi national ID with at least 3 months remaining validity.
• Ability to transfer sponsorship.

Core Skills

• Housekeeping operations management.
• Leadership and team management.
• Effective communication.
• Adherence to cleanliness and safety standards.

Additional Information

Experience in the education sector within housekeeping is considered an added advantage.

About the Housekeeping Supervisor Role

Shangri-La Jeddah is seeking a dedicated Housekeeping Supervisor to join its team. This role is essential for maintaining the hotel's high standards of cleanliness, orderliness, and aesthetic appeal. Reporting to the Executive Housekeeper and SM-Housekeeping, the Housekeeping Supervisor will contribute to the daily operations of the Housekeeping department and the overall guest experience at this luxury property located on the Jeddah Waterfront along the Red Sea.

Key Responsibilities

• Record and note items requiring repair, ensuring follow-up actions are taken.
• Submit recommendations for painting, repair, furnishing, and equipment relocation to the Executive Housekeeper.
• Coordinate with the Engineering department for necessary repairs and maintenance, and follow up on work orders.
• Follow up on and re-check areas that have not been attended to within the acceptable timeframe.
• Ensure all equipment and assigned areas are cleaned to the required standards.
• Ensure compliance with grooming standards as documented in the Employee Handbook.
• Assist in housekeeping coordination functions, such as communication, as needed and where workload permits.
• Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance, ensuring daily updates.

Qualifications and Experience

• Previous experience as a Housekeeping Supervisor in a five-star hotel is required.
• Willingness to work on extended duty hours.
• 2-5 years of experience is required.

Required Skills

• High proficiency in both written and verbal English.
• Computer Skills.
• Effective Training skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Jeddah is a new luxury hotel featuring 203 rooms and suites, 17 luxury serviced apartments, and 116 privately owned Burj Assila Residences, alongside four restaurants and lounges.

Company Overview

Shangri-La Group values a workplace that supports self-realization and personal growth, offering structured learning and development pathways with opportunities for advancement. The company provides competitive benefits, recognition programs, and colleague perks, fostering an inclusive, respectful, and secure environment where diversity is valued and everyone can thrive. Applications from all qualified candidates are welcomed, and all information provided will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.

About the Role

IHG Hotels & Resorts is seeking an experienced and dedicated Senior Housekeeping Supervisor to join its team in Al Khobar, Eastern Province, Saudi Arabia. This full-time position is integral to maintaining the high standards of cleanliness and operational efficiency expected by guests. The role involves leading housekeeping teams to ensure exceptional standards across all guest rooms and public areas, contributing to an outstanding guest experience within the hospitality environment.

Key Responsibilities

As a Senior Housekeeping Supervisor, your primary responsibilities will include:

• Leading and supervising housekeeping teams to ensure efficient daily operations.
• Maintaining exceptional cleanliness standards throughout guest rooms and public areas.
• Conducting quality inspections to ensure adherence to hotel standards.
• Providing training to housekeeping staff to enhance their skills and performance.
• Managing inventory control for housekeeping supplies and equipment.
• Ensuring the delivery of outstanding guest satisfaction through meticulous attention to detail and service.

Qualifications and Experience

To be considered for this role, candidates should possess the following:

• A minimum of 5 to 10 years of experience in housekeeping within the hospitality industry.
• Proven experience in leading and supervising housekeeping teams.
• Demonstrated ability to maintain high standards of cleanliness and hygiene.
• Experience in conducting quality inspections and implementing corrective actions.
• Proficiency in training and developing staff members.
• Skills in inventory management and control.
• A strong commitment to delivering exceptional guest satisfaction.

Required Skills

• Staff Supervision
• Quality Inspections
• Training and Development
• Inventory Control
• Guest Satisfaction

Work Location and Environment

This is a full-time position based in Al Khobar, Eastern Province, Saudi Arabia. IHG Hotels & Resorts is committed to fostering a positive work environment. While specific requirements have been outlined, individuals who may not meet every single criterion but believe they possess the potential and drive to excel in this role are encouraged to apply. Passion and dedication are valued.

About the Role

Marriott International is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Makkah, Saudi Arabia. This full-time, non-management position is crucial for maintaining the high standards of cleanliness and guest satisfaction that Marriott is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest areas, including rooms, public spaces, and the pool, meet our stringent quality benchmarks. This role offers an excellent opportunity for individuals with a passion for hospitality and a keen eye for detail to contribute to the exceptional guest experience at our Makkah properties. You will work closely with various departments to ensure seamless operations and uphold the brand's commitment to "Wonderful Hospitality. Always."

Key Responsibilities

• Oversee and inspect guest rooms, public areas, and the pool to ensure adherence to quality standards after cleaning by housekeeping staff.
• Generate reports on occupied rooms, verify room statuses, and identify rooms that do not meet standards.
• Prioritize room cleaning tasks and update guest room statuses upon departure.
• Assist housekeeping management in overseeing daily activities and operations.
• Liaise with housekeeping, engineering, front desk, and laundry departments to coordinate efforts and ensure smooth operations.
• Document and resolve issues related to rooms that do not meet standards in coordination with the front desk.
• Prepare, distribute, and communicate changes in assignment sheets and schedules.
• Report any unresolved issues to the incoming shift.
• Perform required administrative tasks to support the department.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and supporting employees.
• Follow and enforce all safety policies and procedures of the brand, reporting maintenance issues, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support all colleagues and treat them with dignity and respect.
• Contribute to the team's achievement of common goals.
• Comply with quality assurance expectations and standards.
• Respond to work situations at a required speed, which may involve running, walking, or jogging.
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Handle objects of varying size and weight, requiring excellent manual dexterity and hand-eye coordination.
• Reach for objects above the head and below the knees, including bending, twisting, pulling, and stooping.
• Navigate narrow, confined, or elevated spaces.
• Move on sloped, uneven, or slippery surfaces.
• Ascend and descend service stairs and ramps.
• Utilize continuous manual dexterity and gross motor skills, with frequent use of bi-manual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work devices on sloped and uneven surfaces.
• Stand, kneel, sit, or walk for extended periods or at a high frequency for a full shift.
• Listen to and respond appropriately to guest concerns and other employee requests.
• Use clear and courteous language in all communications.
• Perform any other tasks requested by managers that are consistent with the role.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping and Laundry Operations
• Quality Standards Enforcement
• Reporting and Documentation
• Supervision and Leadership
• Interdepartmental Coordination
• Problem-Solving
• Scheduling and Planning
• Administrative Tasks
• Hiring and Training Support
• Performance Evaluation
• Employee Motivation and Support
• Adherence to Safety Policies
• Maintenance Issue Reporting
• Accident Prevention
• Professional Appearance and Demeanor
• Confidentiality
• Teamwork and Collaboration
• Quality Assurance
• Customer Service Excellence
• Effective Communication
• Proficiency with Computer Systems
• Familiarity with Point of Sale (POS) Systems
• Manual Dexterity and Hand-Eye Coordination

Work Environment and Location

This is a full-time, non-management position located in Makkah, Saudi Arabia. The role requires physical activity including standing, walking, running, bending, and lifting objects up to 55 pounds (25 kg) independently. You will also be required to navigate various spaces and surfaces, and operate within a team environment that values collaboration and mutual support.

Commitment to Equal Opportunity

Marriott International is committed to equal employment opportunities and fostering an environment where individual differences are valued and celebrated. We ensure that discrimination is prevented based on protected criteria, including disability, veteran status, and any other aspect covered by applicable law.

About the Role

Marriott International is seeking an Executive Housekeeper I for its property in Makkah, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and guest satisfaction across the property. The role involves overseeing daily operations for the Housekeeping, Recreation/Health Club, and Laundry departments, ensuring all areas are impeccably maintained while adhering to operating budgets and prioritizing guest and employee satisfaction.

As part of Marriott International, this role contributes to the company's commitment to exceptional hospitality and upholds the standards associated with Marriott Hotels and JW Marriott properties. It offers an opportunity for career development within a global hospitality environment.

Key Responsibilities

• Oversee daily shift operations for Housekeeping, Recreation/Health Club, and Laundry departments.
• Direct and collaborate with staff to ensure guest rooms, public areas, and employee spaces are clean and well-maintained.
• Conduct inspections and hold staff accountable for maintaining quality standards.
• Assist in ensuring guest and employee satisfaction while managing the operating budget.
• Ensure timely and efficient communication of guest room status to the Front Desk.
• Collaborate with the Engineering department to address guest room maintenance needs.
• Supervise the property's general cleaning schedule.
• Prepare work assignments by obtaining lists of rooms to be cleaned and anticipated check-outs.
• Manage inventory of stock to ensure adequate supplies for all operations.
• Supervise daily Housekeeping shift operations, ensuring compliance with all policies, standards, and procedures.
• Assist in ordering guest room supplies, cleaning supplies, and uniforms.
• Support and supervise an effective inspection program for all guest rooms and public spaces.
• Communicate areas requiring attention to staff and follow up to ensure understanding and resolution.
• Ensure all employees have the proper supplies, equipment, and uniforms.
• Participate in managing the department's controllable expenses to achieve or exceed budgeted goals.
• Understand and manage the impact of departmental operations on overall property financial goals.
• Comprehend budgets, operating statements, and payroll progress reports for financial management.
• Respond to and handle guest problems and complaints effectively.
• Strive for continuous improvement in service performance.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction and continuous improvement during departmental meetings.
• Participate in the investigation of employee accidents as needed.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process.
• Observe employee service behaviors and provide constructive feedback.
• Utilize on-the-job training tools to train new room attendants and provide follow-up training.
• Participate in the employee performance appraisal process.
• Assist in interviewing and hiring team members with appropriate skills.
• Support a departmental orientation program for new hire training.
• Participate in employee progressive discipline procedures.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Proficiency in Housekeeping and Laundry operations.
• Exceptional Customer Service skills.
• Strong Leadership and Staff Supervision abilities.
• Effective Budget Management and Inventory Management.
• Proven Problem-Solving capabilities.
• Experience in Employee Training and Development.

Work Location and Type

This is a full-time management position located in Makkah, Saudi Arabia. The role is based at Umm Al Qura, Makkah, Saudi Arabia, 21955, and is not a remote position.

About the Housekeeping Supervisor Role

Shangri-La Jeddah is seeking a dedicated Housekeeping Supervisor to join its team. This role is essential for maintaining the hotel's high standards of cleanliness, orderliness, and aesthetic appeal. Reporting to the Executive Housekeeper and SM-Housekeeping, the Housekeeping Supervisor will contribute to the daily operations of the Housekeeping department and the overall guest experience at this luxury property located on the Jeddah Waterfront along the Red Sea.

Key Responsibilities

• Record and note items requiring repair, ensuring follow-up actions are taken.
• Submit recommendations for painting, repair, furnishing, and equipment relocation to the Executive Housekeeper.
• Coordinate with the Engineering department for necessary repairs and maintenance, and follow up on work orders.
• Follow up on and re-check areas that have not been attended to within the acceptable timeframe.
• Ensure all equipment and assigned areas are cleaned to the required standards.
• Ensure compliance with grooming standards as documented in the Employee Handbook.
• Assist in housekeeping coordination functions, such as communication, as needed and where workload permits.
• Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance, ensuring daily updates.

Qualifications and Experience

• Previous experience as a Housekeeping Supervisor in a five-star hotel is required.
• Willingness to work on extended duty hours.
• 2-5 years of experience is required.

Required Skills

• High proficiency in both written and verbal English.
• Computer Skills.
• Effective Training skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Jeddah is a new luxury hotel featuring 203 rooms and suites, 17 luxury serviced apartments, and 116 privately owned Burj Assila Residences, alongside four restaurants and lounges.

Company Overview

Shangri-La Group values a workplace that supports self-realization and personal growth, offering structured learning and development pathways with opportunities for advancement. The company provides competitive benefits, recognition programs, and colleague perks, fostering an inclusive, respectful, and secure environment where diversity is valued and everyone can thrive. Applications from all qualified candidates are welcomed, and all information provided will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.

About the Role

Raffles Hotels & Resorts is seeking a Saudi National to join our team as a Housekeeping Supervisor at Raffles Makkah Palace. This full-time position is based in Makkah. Raffles Makkah Palace offers high standards of service, combining the Raffles brand with Arab hospitality. The hotel features 219 Suites & duplex Villas with views of the Masjid Al Haram, four dining outlets, a spa and fitness center, and meeting rooms.

As a Housekeeping Supervisor, you will be responsible for leading and overseeing the daily operations of the Housekeeping department to ensure consistent delivery of exceptional guest experiences. This role requires a proactive individual with strong organizational abilities and excellent communication skills to maintain the hotel's high standards.

Key Responsibilities

• Consistently provide professional, friendly, and engaging service to guests.
• Lead and supervise daily Housekeeping department operations to ensure all service standards are followed.
• Handle guest concerns effectively, resolving issues promptly and logging them for relevant departments.
• Participate in daily briefings, warm-up sessions, and departmental meetings to ensure operational efficiency.
• Clearly communicate daily priorities to Room Attendants for their assigned sections.
• Adhere strictly to all departmental policies and procedures.
• Report any necessary maintenance items promptly to the appropriate personnel.
• Follow all safety and sanitation policies to maintain a safe and hygienic environment.
• Perform other duties as assigned by management.

Qualifications and Requirements

• Proficiency in English, both verbal and written, is essential.
• A high school diploma or equivalent qualification is preferred.
• A minimum of 1 year of experience in a supervisory capacity within a hotel Housekeeping environment is required.
• Proven training skills to guide and develop team members.
• Experience with a Hotel Property Management System is desirable; familiarity with Micros-Fidelio is a plus.
• Must be proactive with a meticulous eye for detail.
• Strong organizational, supervisory, and communication skills are necessary.
• Ability to convey information and ideas clearly and effectively.
• Capacity to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work effectively in stressful, high-pressure situations.
• Effectiveness in listening to, understanding, and clarifying concerns and issues raised by coworkers and guests.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, and courtesy, while working cooperatively and well with limited supervision.
• Physical requirements include constant standing and walking throughout the shift, occasional lifting and carrying up to 30 lbs, occasional kneeling, pushing, pulling, lifting, and occasional ascending or descending ladders, stairs, and ramps.

Required Skills

• English Language Proficiency (Verbal & Written)
• Guest Service Excellence
• Supervision and Team Leadership
• Training and Development
• Hotel Property Management Systems (PMS)
• Attention to Detail
• Organizational Skills
• Communication Skills

Work Environment and Location

This is a full-time position located in Makkah, Makkah Region. Raffles Hotels & Resorts is committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent. We support your growth and learning, ensuring that work brings purpose to your life.

Join Accor as a Housekeeping Floor Supervisor! We are seeking a dedicated and detail-oriented professional to oversee our housekeeping operations. Your role will involve supervising the daily activities of Room Attendants and ensuring we meet the luxury standards of Sofitel.

Key Responsibilities:

• Operational Supervision: Coordinate daily activities, conduct briefings, allocate workloads, and inspect rooms and public spaces.
• Quality Assurance: Perform inspections, ensure compliance with standards, and monitor cleanliness and maintenance issues.
• Guest Experience: Handle guest requests promptly, respond to complaints, and maintain visibility on the floors.
• Team Leadership: Train and motivate staff, ensuring adherence to grooming and uniform standards.
• Administrative Duties: Maintain reports, coordinate with Front Office, and monitor staff attendance.
• Health, Safety & Compliance: Ensure adherence to safety, hygiene, and environmental standards.
• Coordination & Communication: Collaborate with Engineering and Laundry departments for efficient operations.

Qualifications:

• Preferred diploma or certification in Hospitality Management.
• Minimum 2-3 years of housekeeping experience in a luxury hotel.
• Prior supervisory experience is highly desired.
• Strong knowledge of cleaning procedures and equipment.
• Good communication skills in English (additional languages preferred).

Working Conditions: This position requires flexible shifts, including weekends and holidays. It is a physically active role involving standing, walking, and inspecting rooms.

About Us: Accor is a leading hospitality company with over 290,000 experts creating exceptional experiences for our guests. Join us in reimagining hospitality and making a positive impact globally.

About the Role

Rotana Hotels is seeking a Linen Room Supervisor to join the Housekeeping team in Mecca, Saudi Arabia. This role is essential for maintaining high standards of cleanliness and operational efficiency in the hotel's linen and uniform management. The supervisor will lead a team of Linen Room Attendants, contributing to guest experiences through attention to detail and problem-solving.

This is a full-time position within a multi-cultural environment. The ideal candidate will be dedicated to delivering exceptional service and capable of providing solutions to meet operational needs.

Key Responsibilities

• Receive, record, and sort clean uniforms from the laundry, arranging them neatly on shelves and racks.
• Issue linen to Food & Beverage outlets according to established requisitions.
• Issue uniforms to all employees and maintain accurate uniform records.
• Inspect all uniforms for necessary mending, such as loose buttons or hems, and arrange for repairs.
• Maintain a consistently clean and tidy linen room, reporting any damaged linen or uniforms promptly.
• Ensure proper storage and accurate recording of all linen and uniforms.
• Report to superiors regarding any uniforms that require discarding or replenishment.
• Adhere to and ensure the correct procedure is followed when discarding linen or uniforms.
• Prepare all uniforms to be ready for special events and seasonal occasions.

Qualifications and Requirements

• Diploma or vocational training in hospitality.
• Previous minor supervisory experience within a hotel Housekeeping Department.
• Good command of written and spoken English communication skills.
• Strong interpersonal and problem-solving abilities.
• Computer literacy.
• Previous experience with Opera (PMS) is an advantage.
• A friendly, caring demeanor with good cross-cultural sensitivity.
• A strong concern for quality and an eye for detail.
• Ability to work well under pressure in a fast-paced environment.
• Enjoyment of working with multi-cultural teams and guests.

Required Skills

• Guest Focused
• Customer Service
• Creative Solutions
• Cleanliness Standards
• Record Keeping
• Mending
• Tidiness
• Storage Procedures
• Discarding Procedures
• Event Preparation
• Hospitality
• Supervisory Experience
• Written Communication
• Spoken Communication
• Interpersonal Skills
• Problem Solving
• Computer Literacy
• Opera (PMS)
• Cross-cultural Sensitivity
• Concern for Quality
• Eye for Detail
• Working Under Pressure
• Fast-paced Environment
• Multi-cultural Teamwork

Work Environment and Location

This is a full-time position for a Linen Room Supervisor at Rotana Hotels, located in Mecca, Saudi Arabia. The role operates within a fast-paced, multi-cultural environment, requiring collaboration with diverse teams and guests.

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Floor Supervisor/Accommodation Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:

• Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
• Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
• Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
• Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
• Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
• Delight our guests: Ensure excellent service, including VIP and special guest requests.

Qualifications
What It Takes to Make the Stay: At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member - A passion for Hospitality, Acting with Integrity, Inspiring others through Leadership, Teamwork, Ownership, and a focus on the Now.

About Us
Join an Award-Winning Workplace Culture: At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. Our award-winning culture has earned us recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

About the Role

Burjline Builders is seeking a dedicated Housekeeping Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position aims to maintain the highest standards of cleanliness, safety, and operational efficiency in assigned locations. The role requires proactive leadership and the ability to manage a team to ensure all housekeeping tasks are performed efficiently.

Key Tasks and Responsibilities

• Supervise the daily activities of housekeeping staff, assigning tasks effectively to ensure optimal team performance.
• Conduct thorough inspections of rooms and common areas to verify consistent adherence to cleanliness standards.
• Provide comprehensive training and ongoing support to staff on proper cleaning procedures and essential safety regulations.
• Manage the inventory of cleaning supplies, monitor stock levels, and initiate reorder requests as needed.
• Identify any maintenance issues and report them immediately to the relevant department, following up to ensure timely resolution.

Qualifications and Requirements

• Relevant experience in housekeeping of at least 2-3 years, with at least one year in a supervisory role.
• Proven leadership ability and a strong attention to detail.
• Excellent communication skills and the ability to work effectively in a fast-paced environment.
• Comprehensive understanding of cleanliness and safety standards applicable to housekeeping operations.
• Possession of a valid Saudi national ID with at least 3 months remaining validity.
• Ability to transfer sponsorship.

Core Skills

• Housekeeping operations management.
• Leadership and team management.
• Effective communication.
• Adherence to cleanliness and safety standards.

Additional Information

Experience in the education sector within housekeeping is considered an added advantage.

Join Accor as a Housekeeping Floor Supervisor! We are seeking a dedicated and detail-oriented professional to oversee our housekeeping operations. Your role will involve supervising the daily activities of Room Attendants and ensuring we meet the luxury standards of Sofitel.

Key Responsibilities:

• Operational Supervision: Coordinate daily activities, conduct briefings, allocate workloads, and inspect rooms and public spaces.
• Quality Assurance: Perform inspections, ensure compliance with standards, and monitor cleanliness and maintenance issues.
• Guest Experience: Handle guest requests promptly, respond to complaints, and maintain visibility on the floors.
• Team Leadership: Train and motivate staff, ensuring adherence to grooming and uniform standards.
• Administrative Duties: Maintain reports, coordinate with Front Office, and monitor staff attendance.
• Health, Safety & Compliance: Ensure adherence to safety, hygiene, and environmental standards.
• Coordination & Communication: Collaborate with Engineering and Laundry departments for efficient operations.

Qualifications:

• Preferred diploma or certification in Hospitality Management.
• Minimum 2-3 years of housekeeping experience in a luxury hotel.
• Prior supervisory experience is highly desired.
• Strong knowledge of cleaning procedures and equipment.
• Good communication skills in English (additional languages preferred).

Working Conditions: This position requires flexible shifts, including weekends and holidays. It is a physically active role involving standing, walking, and inspecting rooms.

About Us: Accor is a leading hospitality company with over 290,000 experts creating exceptional experiences for our guests. Join us in reimagining hospitality and making a positive impact globally.

About the Role

W Hotels is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is crucial for maintaining the exceptional quality standards that W Hotels is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest rooms, public areas, and facilities meet our stringent cleanliness and presentation benchmarks, contributing directly to the guest experience. This role involves a blend of hands-on inspection, operational coordination, and team support. You will act as a vital link between various hotel departments, ensuring seamless operations and swift resolution of any issues that may impact guest satisfaction. If you are passionate about hospitality, possess a keen eye for detail, and are eager to grow within a dynamic luxury brand, this opportunity at W Hotels, part of Marriott International, is for you.

Key Responsibilities

• Inspect guest rooms, public areas, pool areas, and other hotel facilities after cleaning by Housekeepers to ensure adherence to quality standards.
• Run sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning to optimize operational efficiency.
• Update the status of departing guest rooms to ensure timely preparation for new arrivals.
• Assist Housekeeping management in overseeing and managing daily activities within the department.
• Serve as a liaison to coordinate efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the housekeeping team.
• Communicate relevant issues and updates to the next shift to ensure continuity of service.
• Complete all required departmental paperwork accurately and efficiently.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Ensure adherence to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Thank guests with genuine appreciation, fostering positive interactions.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and other departments.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all aspects of the role.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar hospitality role.
• At least 1 year of supervisory experience.

Required Skills

• Proficiency in housekeeping operations and quality standards.
• Ability to verify room status and manage room assignments effectively.
• Strong prioritization and organizational skills.
• Excellent coordination and communication abilities.
• Skilled in issue resolution and problem-solving.
• Competence in completing required paperwork.
• Experience in hiring, training, scheduling, and employee evaluation.
• Aptitude for counseling, discipline, motivation, and coaching staff.
• Knowledge of company policies and safety and security procedures.
• Ability to report maintenance issues and identify safety hazards.
• Understanding of uniform and personal appearance standards.
• Commitment to maintaining confidentiality and protecting company assets.
• Exceptional guest service skills, including anticipating guest needs.
• Ability to assist individuals with disabilities.
• Clear and professional communication skills.
• Ability to develop and maintain positive working relationships.
• Active listening skills.
• Physical stamina for standing, sitting, kneeling, or walking for extended periods.
• Ability to push and pull loaded housekeeping carts and other machinery over various surfaces.
• Capability to reach overhead, bend, twist, pull, and stoop.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight.
• Computer proficiency for entering and locating work-related information.
• Ability to read and visually verify information in various formats.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires adherence to all company and safety and security policies and procedures. Maintaining a clean and professional uniform and personal appearance is expected at all times. Protecting company assets and maintaining the confidentiality of proprietary information are also key aspects of this role.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and meticulous Hotel Housekeeping Supervisor to join their team. This full-time, non-management position plays a vital role in maintaining the exceptional quality standards for which W Hotels are known. As a Hotel Housekeeping Supervisor, you will be instrumental in ensuring a flawless guest experience by overseeing the cleanliness and presentation of all hotel areas.

Key Tasks and Responsibilities

• Inspect guest rooms and public areas, and pool area after cleaning to ensure adherence to quality standards.
• Run reports of rooms sold, verify room status, and identify discrepant rooms.
• Prioritize room cleaning based on operational needs and guest arrivals/departures.
• Update the status of departing guest rooms to facilitate efficient check-out.
• Assist Housekeeping management in overseeing daily activities and operations.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to relevant teams.
• Communicate important issues and updates to the next shift to ensure service continuity.
• Complete all required paperwork accurately and in a timely manner.
• Assist management in recruiting, training, scheduling, appraising, counseling, disciplining, motivating, and directing staff.
• Adhere to all company, safety, and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean, professional, and in compliance with company standards.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate their service needs, and fulfill them.
• Assist individuals with disabilities and ensure their needs are met with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and other departments.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all aspects of the role.
• Move, lift, carry, and place objects weighing 25 pounds or less without assistance, and more than 25 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloped and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for extended periods throughout a full work shift.
• Grasp, turn, and manipulate objects of varying size and shape, requiring fine motor skills and hand-eye coordination.
• Enter and retrieve work-related information using computers and/or Point of Sale systems.
• Read and visually verify information in a variety of formats, including small print.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• At least one year of relevant experience in housekeeping or a similar role.
• At least one year of supervisory experience.

Core Competencies

• Housekeeping operations and best practices.
• Maintaining quality standards.
• Verifying room status.
• Prioritizing tasks.
• Interdepartmental coordination and communication.
• Problem-solving and decision-making.
• Accurate paperwork completion.
• Staff recruitment and onboarding.
• Staff training and development.
• Scheduling and workforce management.
• Staff performance appraisal and management.
• Counseling and disciplinary procedures.
• Motivating and directing staff.
• Understanding and applying company policies.
• Adherence to safety and security procedures.
• Reporting maintenance issues.
• Completing safety training and certifications.
• Maintaining uniform and appearance standards.
• Maintaining confidentiality.
• Protecting company assets.
• Delivering exceptional guest service standards.
• Anticipating guest needs.
• Assisting individuals with disabilities.
• Clear and professional communication.
• Building and maintaining positive working relationships.
• Active listening skills.
• Physical ability to perform demanding tasks.
• Ability to handle and maneuver housekeeping carts.
• Computer proficiency for data entry and system navigation.
• Visual verification of information.

Job Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Housekeeping Supervisor to join their team. This role, a full-time, non-management position, plays a vital part in maintaining the exceptional quality standards for which W Hotels are known. The ideal candidate has a keen eye for detail and a passion for ensuring a clean environment for guests.

Role Responsibilities

As a Housekeeping Supervisor, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction throughout the hotel. You will act as a key liaison between various departments, ensuring smooth operations and promptly resolving any issues related to room status and cleanliness.

• Inspect guest rooms, public areas, and pool area after cleaning by housekeepers to ensure adherence to quality standards.
• Review occupied room reports, verify room status, identify discrepancies, and prioritize room cleaning to meet operational requirements.
• Update room status for departing guests to ensure efficient turnover.
• Assist Housekeeping management in supervising and managing daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to room discrepancies in coordination with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the relevant teams.
• Report any relevant issues or updates to the next shift to ensure continuity of service.
• Complete all required paperwork accurately and in a timely manner.
• Assist management in employee hiring, training, scheduling, evaluation, counseling, disciplining, motivating, and coaching.
• Follow all company, safety, and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Ensure that uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and meet guest service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Develop and maintain positive work relationships with colleagues and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Move, lift, push, pull, and place objects weighing 55 pounds or less without assistance, and more than 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloped and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, stooping, and crouching.
• Stand, sit, kneel, or walk for extended periods of time throughout the shift.
• Grasp, turn, and manipulate objects of varying sizes and shapes, requiring fine motor skills and hand-eye coordination.
• Enter and retrieve information related to work using computers and/or point-of-sale systems.
• Read and visually verify information in a variety of formats, including small print.
• Perform other reasonably assigned job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent preferred.
• At least one year of relevant experience required.
• At least one year of supervisory experience required.

Required Skills

• Proficiency in housekeeping operations and maintaining quality standards.
• Exceptional customer service and interpersonal skills.
• Strong teamwork and collaboration abilities.
• Effective problem-solving and decision-making capabilities.
• Excellent communication skills, both verbal and written.
• Experience in employee hiring, training, and scheduling.
• Ability to conduct employee evaluations and provide feedback.
• Knowledge of safety policies and procedures.
• Familiarity with computer systems and point-of-sale systems.

Job Details

Job Number: 26071742

Job Category: Housekeeping & Laundry

Location: Al Aqiq Street, Financial District, Riyadh, Saudi Arabia, 13519

Work Type: Full-time

Experience Required: 0-1 year

Remote Work: No

Position Type: Non-management

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is essential for upholding the high standards of cleanliness and guest experience associated with W Hotels. The role involves overseeing the cleanliness of guest rooms, public areas, and other hotel facilities to ensure they meet stringent quality benchmarks.

As part of Marriott International, W Hotels is committed to fostering an environment of inclusivity and equal opportunity. This role offers the opportunity to be part of an international team and contribute to a meaningful career.

Key Responsibilities

• Inspect guest rooms, public areas, and the pool to ensure adherence to quality standards after housekeeping staff have completed their work.
• Generate reports on occupied rooms, verify room statuses, identify rooms that do not meet standards, and prioritize cleaning tasks.
• Update guest room statuses upon departure.
• Assist housekeeping management in overseeing daily operations.
• Liaise with housekeeping, engineering, front desk, and laundry departments to coordinate efforts.
• Document and resolve issues related to non-compliant rooms in coordination with the front desk.
• Prepare, distribute, and communicate changes to assignment sheets and schedules.
• Report any unresolved issues to the incoming shift.
• Perform required administrative tasks.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow and enforce all chain safety policies and procedures, reporting maintenance issues, accident hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support colleagues with dignity and respect, and contribute to the team's common goals.
• Comply with quality assurance expectations and standards.
• Respond to work situations at the required speed, which may include running, walking, or jogging.
• Visually read and verify information in various formats, including small print.
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Handle objects of varying sizes and weights requiring excellent manual dexterity and eye-hand coordination.
• Reach for objects above the head and below the knees, involving bending, twisting, pulling, and stooping.
• Navigate narrow, confined, or elevated spaces.
• Move across sloped, uneven, or slippery surfaces.
• Ascend and descend stairs and service ramps.
• Utilize continuous manual dexterity and gross motor skills, with frequent use of bimanual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work appliances on sloped and uneven surfaces.
• Stand, kneel, sit, or walk for extended periods or at a high frequency throughout a full shift.
• Listen and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by management that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations
• Laundry operations
• Adherence to quality standards
• Reporting
• Supervision
• Coordination and collaboration
• Problem-solving
• Scheduling
• Administrative tasks
• Hiring and training
• Performance evaluation
• Employee motivation and discipline
• Understanding and application of safety policies
• Identifying and reporting maintenance issues and accident prevention
• Maintaining professional appearance
• Confidentiality
• Teamwork and support
• Quality assurance
• Customer service
• Clear and effective communication
• Proficiency with computer systems and point-of-sale (POS) systems
• Manual dexterity and eye-hand coordination
• Mobility and physical stamina for various work environments

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Manager-Housekeeping to oversee the cleanliness and guest satisfaction standards across the property. This full-time management position is integral to maintaining a well-maintained and welcoming environment for guests and staff. The role involves managing daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, contributing to operational efficiency and departmental budget management.

Key Responsibilities

• Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, the Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure all guest rooms, public spaces, and employee areas are kept clean and impeccably maintained.
• Conduct regular inspections of guest rooms and public areas, identifying issues and holding staff accountable for corrective actions.
• Ensure guest room status is communicated promptly and efficiently to the Front Desk.
• Prepare daily work assignments by obtaining lists of rooms requiring immediate cleaning and identifying prospective check-outs or discharges.
• Monitor and manage inventory levels of housekeeping supplies to ensure adequate stock.
• Support and supervise an effective inspection program for all guestrooms and public spaces to uphold quality standards.
• Manage the department's impact on the property's overall financial goals, striving to achieve or exceed budgeted objectives.
• Verify that all employees are equipped with the correct supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff, ensuring clear understanding and follow-up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring strict compliance with all established housekeeping policies, standards, and procedures.
• Participate actively in departmental meetings, conveying departmental goals to achieve desired outcomes.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and accurately track employee time and attendance.
• Ensure employees clearly understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is consistently practiced across all shifts and participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and acknowledge team member contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to enhance guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction during departmental meetings and focus on continuous improvement initiatives.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable.
• If holding a high school diploma or GED, 2 years of experience in housekeeping or a related professional area is required.
• If holding a 2-year degree, no prior work experience is required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service Excellence
• Leadership and Team Motivation
• Teamwork and Collaboration
• Problem-Solving
• Effective Communication

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia. The role is not remote.

Company Information

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, actively fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.