وظائف موظف استقبال بدوام كامل في الرياض

• Provide timely and efficient reception services for our Guests.
• Ensure a smooth check-in and check-out process.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Deliver a high level of customer service at all times.
• Participate in training programs and assist in training other team members.
• Foster knowledge of hotel amenities, promotions, and services to effectively assist Guests.
• Maximize room occupancy and promote hotel services.
• Adhere to hotel policies regarding payments and security measures.
• Assist other departments when necessary.

• Have previous experience in a customer-focused position.
• Have a completed high school certificate or equivalent.
• Exhibit positive attitude and superior communication skills.
• Commit to delivering excellent customer service and maintain high grooming standards.
• Work well both independently and within a team.
• Possess competent IT skills.

• Experience with cash handling.

🍽️ Job Announcement – Receptionists (Saudi Women Only)

📍 Location: Riyadh – Turki Square Complex

🏢 Organization: Upscale Restaurants affiliated with a distinguished hospitality group

Job Title: Receptionist

Job Responsibilities:

• Welcoming customers with a smile and professionalism.

• Coordinating reservations and organizing tables.

• Politely interacting with customers and responding to their inquiries.

• Assisting in creating an upscale experience for customers from the moment they enter until they leave.

Required Qualifications:

• Saudi nationality (National ID required).

• Polite in dealing and good appearance.

• Skill in communication and customer service.

• Commitment and discipline in work hours.

• Previous experience in the restaurant or reception field is preferred.

Job Details:

• Working hours: 6 days a week (one day off in the middle of the week).

• Number of working hours: 9 hours per day (including a

• Guest Reception & Support: Greet guests with care, manage bookings, and ensure a pleasant check-in/check-out experience.
• Operational Support & Flexibility: Maintain cleanliness and organization, coordinate with teams, and adapt to operational needs.
• Guest Engagement & Experience Enhancement: Foster personalized relationships and guide guests towards meaningful experiences.
• Safety, Cultural Sensitivity & Environment: Ensure operations follow health protocols and maintain a respectful environment.
• Cashiering & Reporting: Handle transactions accurately and assist with inventory management.
• Upselling, Retail & Revenue Contribution: Promote services and products, contributing to overall revenue goals.
• Team Collaboration & Communication: Work closely with various teams for smooth operations.

• Minimum 1 year experience in a similar role within a wellness or luxury hospitality setting.
• Familiarity with POS systems and basic reporting procedures.
• Proficiency in English, with Arabic being a plus.
• Experience in upselling services or retail preferred.

• Strong guest communication skills.
• High attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort in a multicultural setting.
• Proficient with digital tools for scheduling and payments.

*Current main tasks in the orthodontic clinic:-*

*First: Communication with patients*

• Responding to patient inquiries (via phone or messages) and providing the necessary medical and financial information.

• Scheduling appointments and following up with patients after the visit to check on them.

• Farewell to patients after the session, ensuring payment is completed, and setting the date for the next visit.

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*Second: Financial procedures*

• Monitoring invoices and remaining payments and updating them periodically through an Excel file on Google Drive.

• Tracking and printing Invisalign invoices monthly (at the end of each Gregorian month), after approval, and sending them to the financial manager, while adding them to the designated Excel file.

• Reviewing laboratory invoices monthly (at the end of each Gregorian month) after approval, and sending them to the financial manager.

• Coordinating with “Tabby” and “Tamara” services to facilitate covering costs for patients when needed.

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*Third: Therapeutic and administrative coordination*

• Receiving Invisalign molds and organizing delivery and installation appointments for patients.

• Preparing financial acknowledgment forms and discussing payment details with patients, while saving copies electronically in the designated Google Drive file.

• Coordinating the transfer of patients to the relevant doctors when needed and scheduling orthodontic appointments based on the treatment plan.

• Organizing patient entry to the clinic and ensuring smooth workflow, and coordinating an additional clinic when needed.

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*Fourth: Marketing and attracting reviewers*

• Daily content creation (photos and videos) and publishing it on appropriate platforms to enhance engagement.

• In-house marketing through the digital Invisalign screen inside the clinic.

• Encouraging patients to leave positive comments on Google Maps.

• Covering events and recognition cases with photography and documentation with the doctor.

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*Fifth: Case follow-up*

• Sending the instruction booklet in PDF format after the first session of orthodontic treatment and placing attachments.

• Monitoring the receipt of retainer devices from the laboratory and coordinating delivery appointments for patients.

• Directly solving patients' problems and providing full support that reflects care and attention.