Join Our Team as a Receptionist at Hyatt House!Be a part of a dynamic team that creates a welcoming environment for guests at Hyatt House.
About the Role:The House Host is responsible for delivering exceptional service, maintaining cleanliness, and providing a comfortable atmosphere for guests. You'll be the face of our hotel, welcoming visitors and ensuring their needs are met.
Key Responsibilities:- Guest Experience: Greet every guest with a smile, use their name to personalize service, and provide quick assistance to enhance their stay.
- Customer Service: Address guest inquiries and complaints courteously and efficiently, ensuring resolution and guest satisfaction.
- Financial Accountability: Adhere to financial and record-keeping standards, ensuring accurate reporting of financial information.
- Operational Duties: Answer phones, assist with registrations, control room keys, and provide information about hotel services and local attractions.
- Team Collaboration: Work closely with colleagues and other departments to enhance guest satisfaction and maintain operational efficiency.
Qualifications:We are looking for friendly, dedicated individuals with excellent communication skills and a passion for hospitality. If you are a team player dedicated to excellent service, we would love to have you join us.
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