About the RoleThe Executive Housekeeper plays a vital role in establishing and maintaining the housekeeping standards at Mantis resorts and hotels. You will lead the housekeeping department throughout pre-opening and launch phases to ensure operational excellence and guest satisfaction.
Key Responsibilities- Pre-Opening Planning & Setup: Create and manage the housekeeping pre-opening plan, including hiring, training, and operational procedures.
- Recruitment & Training: Recruit and develop a team of housekeeping professionals, ensuring they meet high standards of cleanliness and service.
- Operations & Quality Control: Supervise daily housekeeping operations and establish quality control processes to ensure rooms and areas meet brand expectations.
- Inventory, Purchasing & Cost Control: Manage inventory sourcing and purchasing while monitoring costs and efficiency.
- Health, Safety & Compliance: Implement protocols to ensure compliance with safety and health regulations.
- Systems & Technology: Utilize housekeeping management systems for efficient operations.
- Vendor & Contractor Management: Build and maintain relationships with service vendors and ensure quality service delivery.
- Guest Experience & Communication: Collaborate with various departments to enhance guest experiences and responsiveness.
Qualifications & SkillsThe ideal candidate will possess:
- Minimum of 5 years experience in housekeeping management, preferably in luxury hotels.
- Strong knowledge of housekeeping operations and systems.
- Proven leadership skills with experience in hiring, training, and team management.
- Excellent communication and organizational skills.
- A hospitality diploma or degree is preferred.
BenefitsAs a reflection of your dedication and skills, we offer a competitive salary package, performance-based bonuses, continuous learning opportunities, and industry perks that encompass accommodation and dining benefits.