About the Role
Dr. Nutrition is seeking an E-Commerce Noon Marketplace Sales & Operations Executive to manage and optimize the company's presence on the Noon platform in Saudi Arabia. This full-time role is based in Al Jubail, Eastern Province. The position is suitable for individuals with 0-1 years of experience looking to develop a career in e-commerce operations within the Saudi Arabian market.
The successful candidate will oversee the end-to-end management of Dr. Nutrition's Noon KSA account. Key focus areas include enhancing product visibility, driving sales growth, ensuring accurate inventory and pricing, and analyzing performance to meet business objectives. This role requires a proactive approach to marketplace operations and an understanding of sales and operational dynamics.
Key Responsibilities
- Manage the company's Noon KSA account via Noon Seller Lab, monitoring daily performance metrics.
- Upload new products and maintain existing listings, ensuring accuracy and optimization of titles, descriptions, images, categories, pricing, and stock availability.
- Oversee the daily order process, ensuring accurate and timely fulfillment.
- Regularly update product prices and inventory levels to prevent overselling and stock discrepancies.
- Implement strategies to optimize product listings for improved visibility, search ranking, and conversion rates.
- Develop and execute offers, discounts, promotional campaigns, and product bundles in collaboration with management.
- Monitor competitor pricing strategies and recommend appropriate price adjustments.
- Liaise with inventory and warehouse teams to ensure consistent product availability.
- Proactively manage slow-moving products and monitor items nearing expiry dates.
- Track and address returns, cancellations, customer complaints, and other operational issues affecting account performance.
- Generate regular reports on sales performance, top and weak-performing products, inventory status, and overall profitability.
- Analyze marketplace fees and commissions when planning offers to ensure profitability targets are met.
- Maintain the health of the Noon account and ensure adherence to all Noon marketplace policies and guidelines.
Qualifications and Requirements
- 1-2 years of practical experience managing Noon or similar e-commerce marketplace accounts.
- Experience within the Saudi Arabian market is highly preferred.
- Previous experience managing product categories such as supplements, vitamins, health products, healthy food, or personal care is a significant advantage.
- Proficiency in navigating and utilizing Noon Seller Lab functionalities.
- A solid understanding of product management, pricing strategies, inventory control, order processing, offer creation, and reporting procedures on e-commerce marketplaces.
- Demonstrated ability to analyze sales data and make informed, data-driven decisions.
- Strong command of Microsoft Excel or Google Sheets for data analysis and reporting.
- Exceptional attention to detail, particularly in data entry and daily operational follow-ups.
- Capability to effectively manage a large volume of Stock Keeping Units (SKUs).
- Excellent coordination and communication skills for collaboration with inventory, marketing, design, and customer service teams.
- Proven ability for rapid problem-solving and diligent follow-up on daily operational updates.
Required Skills
- Marketplace Operations
- Product Listing Management
- Pricing Strategy
- Inventory Management
- Sales Performance Optimization
- Reporting and Analytics
- Noon Seller Lab Proficiency
- Microsoft Excel / Google Sheets
- Data Analysis
- Cross-functional Coordination
- Problem-Solving
- FBN / Direct Ship / Crossdock operations on Noon
- Seasonal Campaigns and Promotional Offers Management
- Buy Box and Competitor Price Monitoring
- Profitability Analysis (post-fees and commissions)
Work Environment
This is a full-time position based in Al Jubail, Eastern Province, Saudi Arabia.
