Customer Service Inquiry Writer JobThe United Eagles Recruitment Office is seeking to hire an Inquiry Writer at the Customer Service Center, where your primary responsibility will be to provide advice and basic information to customers, respond to their inquiries, and process basic requests via phone or electronic methods.
Main Duties and Responsibilities Include:- Responding to basic customer inquiries and providing advice about the company's services.
- Processing basic customer requests and sending the required documents.
- Resolving customer complaints and referring more complex cases to the relevant employee.
- Logging all inquiries and complaints and reporting on the solutions implemented.
- Fully adhering to the policies and procedures followed in the Customer Service Center.
Requirements:- Practical experience of at least one year in customer service.
- High school diploma at a minimum.
- Advanced skills in communication, customer assistance, and problem-solving.
- Proficiency in both Arabic and English.
Job Details:- Job Type: Full-time, six working days a week.
- Working Hours: Morning.
- Location: Eastern Province, Khobar City.