Join us at Amlaq Mas Saudi Real Estate!We are looking for
Customer Service Specialist to join our diverse and innovative team. You will play a key role in developing and improving the quality of customer service at the company.
Responsibilities:- Develop performance indicators and standards for customer service.
- Participate in updating service procedures and manuals.
- Analyze customer satisfaction data and identify areas for improvement.
- Prepare documentation and reports related to customer service.
- Coordinate with departments to meet customer expectations and needs.
Qualifications:- Bachelor's degree in related fields such as advertising, public relations, customer service, or executive secretarial.
- Certifications such as MCSE, MOS, and CCNA are preferred.
Skills:- Advanced experience in customer service.
- Strong analytical and monitoring skills.
- Customer experience management and documentation.
If you are looking for a work environment that fosters development and growth, apply today!