Jobs in Al ula

About the Role

CG Resourcing is seeking a Compliance & Performance Manager to join a Facilities Management company. This full-time position is based in Al Ula and Medina, within the Al Madinah region. The successful candidate will be responsible for developing and implementing a comprehensive contract compliance and performance management framework to ensure service providers meet contractual obligations, adhere to regulations, and deliver services according to agreed-upon standards.

Role Overview

The Compliance & Performance Manager will play a key role in overseeing contract adherence and service quality for a prestigious client. This involves conducting regular audits, monitoring Key Performance Indicators (KPIs), and generating detailed compliance and performance reports. The insights derived from these reports will be crucial for driving continuous improvement initiatives and achieving operational excellence within the facilities management services.

Key Responsibilities

• Develop and implement a contract compliance and performance management framework.
• Ensure service providers meet all contractual obligations and regulatory requirements.
• Monitor service delivery against agreed-upon standards and KPIs.
• Conduct regular audits of service provider performance and compliance.
• Prepare and present comprehensive compliance and performance reports.
• Identify areas for improvement and contribute to operational excellence initiatives.

Qualifications and Experience

Candidates for this role should possess a strong background in facilities management or asset management. A Bachelor's degree in a relevant field is preferred, or extensive industry experience demonstrating significant technical capabilities. The role requires a minimum of 15 years of related experience. Proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, Project, and Outlook, is essential. Familiarity with CAFM/EAM systems and asset management principles is also required.

Required Skills and Attributes

• Strong analytical skills for performance evaluation and problem-solving.
• Expertise in the technical specifications of installations.
• Excellent communication skills for reporting and stakeholder engagement.
• Effective time-management skills to handle multiple tasks.
• A detail-oriented and highly organized approach to work.
• Proficiency in negotiation and project management.

Work Location and Type

This is a full-time position located in Al Ula and Medina, within the Al Madinah region. The role involves working with a facilities management company serving a prominent client.

About the Role

ENGIE SOLUTIONS MIDDLE EAST is seeking a Hard Services Manager to oversee hard services provision in Al Ula, Madinah Province. This full-time position requires a professional with 5-10 years of experience in managing complex facility operations and asset performance.

Role Overview

The Hard Services Manager is responsible for the comprehensive management of all hard services, including the performance of service partners, adherence to maintenance standards, and the implementation of asset management best practices. This role is crucial in ensuring the effective management of built assets and optimizing operational performance in alignment with the Royal Commission for AlUla’s (RCU) vision.

Key Responsibilities

• Provide expert advice to service partners on best practices for built asset maintenance.
• Design and implement policies and procedures for adequate asset maintenance.
• Develop and oversee maintenance regimes to ensure plant and equipment functionality.
• Identify critical plant and services, developing response and contingency plans for failures.
• Ensure the integration of ISO 55001-2014 requirements across all operational levels.
• Support Asset Condition Surveys, including planning, survey execution, and access arrangements.
• Oversee asset tagging using RFID, barcode, or QR code systems for accurate identification and tracking.
• Develop and maintain an Asset Database and Registry with comprehensive asset details.
• Conduct facility and asset assessments to support the Asset Management Plan.
• Manage and oversee the performance of Maintenance Service Partners, ensuring compliance with methodologies like SFG20 and O&M standards.
• Verify service partner invoices against KPIs and ensure adherence to budgets.
• Monitor service partner performance and support improvement initiatives.
• Ensure a comprehensive Planned Preventive Maintenance (PPM) regime is in place, exploring alternatives like Condition-Based Maintenance (CBM) and Business-Focused Maintenance (BFM).
• Develop and maintain Forward Maintenance Registers and Lifecycle Plans, including sinking fund requirements.
• Manage and oversee minor projects and new works related to hard services.
• Identify and ensure compliance with statutory requirements, codes, and standards.
• Develop and implement robust systems for identifying and managing operational risks.
• Ensure all activities are conducted safely and in compliance with RCU, city, and municipality regulations.
• Liaise with clients to coordinate shutdowns and minimize operational disruption.
• Attend client and internal meetings to report on hard services performance and compliance.
• Develop and deliver reports on asset condition, maintenance activities, and service partner performance.

Qualifications and Experience

• Bachelor’s degree in a related field or equivalent extensive industry experience with demonstrated capabilities.
• Minimum of 10 years of related experience in hard services management, facilities management, or asset management.
• Knowledge of asset management principles, maintenance standards, and compliance frameworks.
• Proficiency in the Microsoft Office environment, including Word, Excel, PowerPoint, Project, and Outlook.

Required Skills

• Proven human resource management skills.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to delegate tasks and supervise others effectively.
• Attention to detail and a proactive approach to problem-solving.

Work Location and Type

This is a full-time position based in Al Ula, Madinah Province, Saudi Arabia.

About the Role

AtkinsRéalis is seeking an experienced Senior Project Manager/Delivery Lead to join our team in Al Ula, Saudi Arabia. This role is crucial for leading the delivery of large-scale projects within a Programme Management Consultancy (PMC) environment. You will be instrumental in ensuring the successful planning, execution, and handover of projects, driving collaboration across diverse teams and stakeholders to achieve project objectives. This position offers a significant opportunity to contribute to transformative infrastructure development in the Kingdom of Saudi Arabia, working on projects that are shaping the future of the region. You will be the primary point of contact for clients and key stakeholders, ensuring clear communication and alignment throughout the project lifecycle.

Key Responsibilities

• Develop and manage detailed fitout delivery plans, ensuring alignment with overall program milestones.
• Coordinate effectively with base build teams to ensure a seamless interface between shell/core and fitout phases.
• Plan procurement schedules, taking into account long lead items and the global sourcing strategy.
• Establish, monitor, and report on fitout budgets, proactively controlling costs and identifying value-engineering opportunities.
• Collaborate with commercial and procurement teams to manage contractor contracts and variations.
• Lead multidisciplinary teams, including consultants, architects, contractors, and client representatives.
• Facilitate collaboration between cultural advisors, end-users, government authorities, and other third-party stakeholders.
• Serve as the main point of contact for the client and key stakeholders, managing relationships and expectations.
• Provide regular, structured updates and reporting to clients, covering progress, risks, and proposed mitigation plans.
• Ensure all project activities comply with Kingdom of Saudi Arabia regulations and effectively interface with local authorities.
• Implement robust Quality Assurance/Quality Control (QA/QC) procedures and conduct regular inspections to ensure delivery meets client expectations and design intent.
• Ensure compliance with all relevant local codes, building regulations, and AtkinsRéalis' quality standards.
• Identify potential risks and interface conflicts between trades or construction stages, developing and implementing mitigation strategies.
• Maintain and update risk registers, coordinating closely with the Programme Management Office (PMO).
• Ensure fitout strategies align with project sustainability goals, including material selection, waste management, and energy efficiency.
• Support BIM integration (LOD 300/350+) and contribute to the final as-built model data for Facilities Management (FM) readiness.
• Oversee testing, commissioning, and final handover procedures to ensure project completion.
• Ensure the delivery of complete O&M manuals, asset registers, and necessary training for FM and end-user teams.

Qualifications and Requirements

• Bachelor's or Master's degree in Architecture, Interior Design, Construction Management, or a related field.
• A minimum of 15 years of experience in interior fitouts.
• At least 5 years of experience in a senior project leadership role within the GCC region.
• Proven leadership experience in delivering large-scale projects through PMC environments.
• Familiarity with KSA regulatory bodies and project delivery environments.
• Strong leadership, communication, and negotiation skills.
• Flexibility to adapt to changing project conditions and work under pressure to meet deadlines.
• Fluent in English.

Skills

• Project Planning
• Project Execution
• Budget Control
• Cost Control
• Contract Management
• Team Leadership
• Stakeholder Management
• Client Liaison
• Government Liaison
• Quality Assurance
• Quality Control
• Risk Management
• Interface Management
• Sustainability Integration
• Digital Integration
• BIM Integration
• Operational Readiness
• Handover Procedures
• Leadership
• Communication
• Negotiation
• MS Project
• Primavera
• BIM platforms

Work Environment and Additional Information

This is a full-time role based in Al Ruzayqiyah District, Al Madinah, Saudi Arabia, with travel to Medina and Al Ula. A minimum of 10 years of experience is required. A PMP or equivalent project management certification is preferred. Arabic language skills are advantageous. AtkinsRéalis offers a comprehensive benefits package designed to support your well-being and career growth, including a tax-free salary, life insurance, medical insurance, annual leave, company gratuity scheme, discretionary bonus program, annual flight contribution, transportation and housing allowances, and access to an Employee Wellbeing Program providing 24/7 specialist support.

About the Role

WSP in the Middle East is seeking a Document Controller to join their team in Al Ula, Al Madinah, Saudi Arabia. This full-time position supports a major construction supervision project, specifically involving tunnelling works in the Al Ula region. The role is essential for ensuring the accurate management, control, and distribution of all technical documentation in strict accordance with project and client requirements.

Key Responsibilities

• Manage the complete lifecycle of project documentation, from initial receipt and registration through to distribution, tracking, and final archiving.
• Maintain and update document control systems to ensure adherence to project procedures and established quality standards.
• Ensure the timely processing of all incoming and outgoing project documents, including drawings, Requests for Information (RFIs), submittals, reports, and general correspondence.
• Control document revisions, ensuring that only the latest approved versions are circulated and utilized.
• Liaise with engineering, supervision, and contractor teams to ensure the accuracy and compliance of all project documentation.
• Generate reports detailing document status, workflow progress, and outstanding items.
• Ensure compliance with all client, consultant, and project-specific document control protocols and standards.
• Provide support for project audits and maintain document storage and retrieval procedures.

Qualifications and Requirements

• A minimum of 5 years of experience working as a Document Controller within construction projects.
• Demonstrated experience in construction supervision or consultancy projects.
• Previous experience working on infrastructure or tunnelling projects is highly preferred.
• Strong proficiency and knowledge of document control systems, with specific experience in Aconex being essential.
• Excellent organizational skills and meticulous attention to detail.
• Ability to manage high volumes of documentation efficiently in a fast-paced project environment.
• Strong communication and coordination skills for effective collaboration with project stakeholders.
• Must be a Saudi National.

Required Skills

• Document Control Systems
• Aconex
• Organizational skills
• Attention to detail
• Communication skills
• Coordination skills

Work Location and Experience

This is a full-time position based in Al Ula, Al Madinah, Saudi Arabia, with potential travel or work within the Medina region. The role requires 5-10 years of relevant experience.

About the Role

AtkinsRéalis is seeking an experienced Estimator Quantity Surveyor to join its team in Al ‘Ulá, Al Madinah, Saudi Arabia. This full-time position is integral to the successful delivery of large-scale infrastructure projects, focusing on comprehensive cost estimation, tender documentation, and procurement support. The role requires ensuring cost efficiency and alignment with project objectives within a client-facing environment. As part of the commercial team, the successful candidate will contribute to the strategic planning and financial control of significant infrastructure developments in a region undergoing substantial growth.

Key Responsibilities

• Lead the preparation of pre-contract cost estimates, cost plans, and benchmarking for large-scale infrastructure projects.
• Develop and manage Bills of Quantities (BoQs) and pre-tender estimates using CESSM and other industry standards.
• Support the development of procurement strategies, including packaging, tendering, and contract formation.
• Collaborate with multidisciplinary teams to ensure alignment between design intent and cost objectives.
• Prepare and review tender documentation, including pricing schedules and contract conditions.
• Conduct market analysis and engage with the supply chain to inform cost data and procurement planning.
• Assist in risk and value management and cost control functions.
• Assist in identifying, analyzing, and developing responses to commercial risks.
• Attend and represent the company at commercial meetings.

Qualifications and Experience

• A minimum of 8 years of relevant experience as an Estimator.
• At least 3 years of experience specifically within the Middle East market.
• A strong background in pre-contract quantity surveying for infrastructure and civil engineering projects.
• Preference for experience in major international events such as expos, sports events, or cultural festivals.
• A Bachelor's degree in engineering or a related discipline.

Required Skills

• Expertise in preparing Cost Estimates and Bills of Quantities (BoQs).
• Proficiency in developing Tender Documentation.
• Strong understanding of Procurement Strategies and Market Analysis.
• Experience in Risk and Value Assessments and Cost Control.
• Ability to identify, analyze, and respond to Commercial Risks.
• Excellent Interpersonal Skills, Communication Skills, and Presentation Skills.
• Proven Technical Writing ability.
• Extensive experience in Quantity Surveying for Infrastructure Projects and Civil Engineering Projects.
• Familiarity with Masterplanning processes.
• Proficiency in CESSM software.

Work Environment and Location

This is a full-time position based in Al ‘Ulá, Al Madinah, Saudi Arabia. The role requires demonstrated ability to work effectively in a fast-paced, client-facing environment.

About the Role

CG Resourcing is seeking a Senior Facilities Manager to oversee the operational performance of service providers for a leading facilities management company in Saudi Arabia. This role is essential for ensuring the effective delivery of integrated facilities management (IFM), asset management, and energy solutions to a varied client base. The position is based in the Al Ula and Medina regions.

Key Responsibilities

• Provide operational oversight and performance management for service providers.
• Implement and manage robust risk management strategies.
• Conduct regular audits and inspections to ensure standards are met.
• Ensure quality and compliance with all contractual and regulatory requirements.
• Prepare comprehensive reports and conduct detailed analysis of operational data.
• Manage relationships and communication with all relevant stakeholders.
• Utilize and manage Computer-Aided Facility Management (CAFM) systems effectively.

Qualifications and Requirements

• Bachelor's degree in a related field, or extensive industry experience with demonstrated technical capabilities.
• A minimum of 15 years of progressive experience in facilities management.
• A proven track record in managing the operational performance of service providers on large-scale Facilities Management contracts.
• Extensive experience in audit, risk management, and compliance.
• Excellent communication and report writing skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Project, and Outlook.
• Knowledge of CAFM/EAM systems and asset management principles.
• Must be based in Saudi Arabia.

Required Skills

• Operational oversight and performance management
• Risk Management
• Audits and Inspections
• Quality & Compliance
• Reporting & Analysis
• Stakeholder Management
• CAFM Systems
• Microsoft Office Suite (Word, Excel, PowerPoint, Project, Outlook)
• CAFM/EAM systems and asset management principles
• Strong communication and report writing abilities

Work Environment

This is a full-time position based in the Al Ula and Medina regions of Saudi Arabia. The company provides accommodation and transport for employees on a single status basis.

About the Reservation Host Role

Hyatt Place Al Ula is seeking a detail-oriented and guest-focused Reservation Host to support the opening of this new property. This role is essential for ensuring a seamless guest experience from the initial point of contact, managing all room reservations efficiently and accurately. The Hyatt Place Al Ula will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, catering to both leisure and business travelers.

Key Responsibilities

• Handle incoming reservation requests via phone, email, and other booking channels in a professional and courteous manner.
• Enter, update, and maintain accurate reservation records within the hotel's reservation system.
• Provide comprehensive information to guests regarding room types, rates, packages, and hotel facilities.
• Confirm reservations and clearly communicate all booking details to guests.
• Coordinate effectively with the Front Office and Revenue Management teams to ensure accurate room availability and allocation.
• Manage reservation amendments, cancellations, and special guest requests with efficiency and attention to detail.
• Ensure guest preferences and specific details are properly recorded in the reservation system for personalized service.
• Identify opportunities to upsell room categories and hotel services to enhance the guest experience and revenue.
• Monitor reservation inquiries and ensure timely and appropriate responses.

Qualifications and Requirements

• Previous experience in reservations, front office operations, or customer service, preferably within the hotel industry.
• A good understanding of reservation systems and general hotel operations.
• Strong communication and customer service skills are essential for interacting with guests and colleagues.
• Excellent attention to detail and a high degree of accuracy in data entry and record-keeping.
• The ability to multitask effectively and manage a high volume of requests during peak periods.
• Good organizational and time management abilities to prioritize tasks and meet deadlines.
• Excellent English communication skills, both written and verbal.

Required Skills

• Proficiency in using Reservation Systems.
• Exceptional Customer Service abilities.
• Strong Communication skills.
• Accurate Data Entry capabilities.
• Effective Upselling techniques.
• Solid Organizational Skills.
• Efficient Time Management.

Work Environment and Experience

This is a full-time position based in Al Ula, Saudi Arabia. The role requires 0-1 year of experience.

About the Role

Hyatt Place Al Ula is seeking a detail-oriented Receiving Clerk to support the hotel's operations. This role is essential for ensuring the smooth functioning of the hotel, which will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, serving both leisure and business travelers. The position is full-time and based in Al Ula, Saudi Arabia.

Role Overview

As the Receiving Clerk, you will be responsible for the accurate and efficient reception, inspection, and documentation of all incoming goods and supplies. Your role will ensure that all deliveries meet the required standards of quality and quantity, and that they comply with the hotel's purchasing and inventory procedures. This contributes directly to operational readiness and ongoing inventory accuracy, particularly during the hotel's pre-opening phase.

Key Responsibilities

• Receive and meticulously inspect all incoming deliveries, verifying that quantities and specifications precisely match purchase orders and accompanying delivery documents.
• Thoroughly assess the quality and condition of all received goods, promptly reporting any discrepancies, damages, or shortfalls to the relevant departments.
• Prepare and diligently maintain accurate receiving records, including all necessary supporting documentation for audit and reference purposes.
• Effectively coordinate with suppliers, the Purchasing department, and the Store teams to manage deliveries, resolve discrepancies, and ensure timely receipt of goods.
• Ensure all received items are correctly labeled and efficiently transferred to their designated storage areas to maintain organization and accessibility.
• Maintain the receiving areas in a clean, organized, and safe condition, adhering to all hotel cleanliness and safety standards.
• Assist in monitoring delivery schedules and actively track the status of outstanding orders to prevent delays.
• Ensure strict compliance with all hotel receiving procedures, inventory control measures, and operational policies.
• Support overall inventory accuracy through meticulous documentation and timely reporting practices.
• Play a key role in supporting pre-opening receiving operations and ensuring inventory readiness for the hotel's launch.

Qualifications and Requirements

• Previous experience in receiving, storekeeping, inventory control, or warehouse operations is required.
• Preference will be given to candidates with experience within the hotel industry.
• A good understanding of standard receiving procedures and inventory management practices is essential.
• Demonstrated ability to verify documents accurately and maintain comprehensive records.
• A strong aptitude for meticulous attention to detail and excellent organizational skills.
• A basic understanding of purchasing and supply chain processes is beneficial.
• The ability to work effectively and efficiently in a fast-paced environment.
• Good communication and interpersonal skills are necessary for effective collaboration.
• Excellent English communication skills, both written and verbal.

Required Skills

• Receiving Procedures
• Inventory Management
• Attention to Detail
• Organizational Skills
• Purchasing Processes
• Supply Chain Processes
• Communication Skills
• Interpersonal Skills

About the Role

Hyatt Place Al Ula is seeking an experienced Team Leader – Stewarding to support the upcoming opening of this new hotel. The hotel will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, serving both leisure and business travelers. As the Team Leader – Stewarding, you will oversee stewarding operations, ensuring high standards of cleanliness, hygiene, and sanitation in all kitchen and back-of-house areas, while contributing to efficient kitchen operations.

Key Responsibilities

• Supervise and coordinate daily stewarding activities across all kitchen and F&B outlets to ensure smooth operations.
• Ensure the proper cleaning, washing, and sanitation of all kitchen utensils, equipment, and service ware to maintain health and safety standards.
• Monitor dishwashing operations diligently to uphold hygiene and operational standards.
• Assign tasks effectively and guide stewarding colleagues to ensure an efficient workflow and optimal productivity.
• Ensure the proper handling, storage, and usage of all cleaning chemicals and equipment in accordance with safety guidelines.
• Maintain the cleanliness and organization of all back-of-house areas and storage spaces.
• Coordinate closely with kitchen and F&B teams to support seamless daily operations and guest satisfaction.
• Conduct regular inspections to ensure strict compliance with all hygiene and safety standards.
• Report any maintenance issues related to stewarding equipment promptly and follow up on corrective actions.
• Support inventory control of cleaning supplies and other stewarding materials.
• Assist with pre-opening stewarding setup and ensure operational readiness for the hotel's launch.

Qualifications and Requirements

• Previous experience in stewarding operations within hotels or large F&B establishments is essential.
• Supervisory or team leadership experience is preferred for this role.
• A strong knowledge of hygiene standards, sanitation procedures, and general kitchen operations is required.
• Ability to manage effectively in a fast-paced and physically demanding environment.
• Demonstrated strong organizational and coordination skills.
• A keen attention to detail and a commitment to maintaining high cleanliness standards.
• Good communication and interpersonal skills are necessary for effective team collaboration.
• Proven ability to lead and motivate a team to achieve departmental goals.
• Excellent English communication skills are required.

Required Skills

• Stewarding operations management
• Adherence to hygiene standards
• Proficiency in sanitation procedures
• Understanding of kitchen operations
• Organizational and coordination skills
• Attention to detail
• Effective communication skills
• Strong interpersonal skills
• Leadership capabilities
• Team motivation
• English language proficiency

Work Environment and Context

This full-time position is based at the Hyatt Place hotel in Al Ula, Saudi Arabia. The role requires 5-10 years of experience in stewarding operations, with supervisory or team leadership experience being preferred. The role involves working in a fast-paced environment and demands physical stamina.

About the Role

Hyatt Place Al Ula is opening and seeking a friendly and professional Hostess to join its team. As a new establishment, Hyatt Place Al Ula will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, serving both leisure and business travelers. The Hostess will be instrumental in creating a welcoming first impression for guests, managing the dining room's flow, and ensuring a smooth and enjoyable dining experience from arrival to departure.

Key Responsibilities

• Welcome guests in a friendly and professional manner and escort them to their designated tables.
• Efficiently manage reservations, waiting lists, and table assignments to ensure smooth restaurant operations.
• Maintain an accurate and up-to-date overview of table availability and dining room occupancy.
• Coordinate effectively with restaurant colleagues to optimize guest flow and seating arrangements.
• Respond promptly and courteously to guest inquiries, providing detailed information about restaurant offerings and services.
• Handle guest requests and accommodate special seating requirements whenever possible.
• Maintain the cleanliness and organization of the reception and waiting areas to ensure a pleasant environment.
• Assist in monitoring guest satisfaction and communicate feedback to the restaurant team.
• Ensure strict compliance with established service standards, grooming requirements, and operational procedures.
• Support pre-opening restaurant preparations and contribute to ensuring operational readiness for a successful launch.

Qualifications and Requirements

• Previous experience in a hostess, guest service, restaurant, or hospitality role is preferred.
• A strong customer service orientation and a genuine passion for hospitality are essential.
• Maintain a professional appearance and a consistently positive attitude.
• Possess excellent organizational and multitasking skills to manage various demands simultaneously.
• Demonstrate the ability to remain calm and courteous, even during busy service periods.
• Exhibit strong communication and interpersonal skills for effective guest and team interaction.
• Show a keen attention to detail and a commitment to delivering service excellence.
• Possess excellent English communication skills, both written and verbal.

Required Skills

• Customer Service
• Communication
• Interpersonal Skills
• Organizational Skills
• Multitasking
• Attention to Detail

Work Environment and Details

This is a full-time position for a Hostess at Hyatt Place in Al Ula, Saudi Arabia. The role requires 0-1 year of experience. The company is Hyatt Place.

About the Role

Hyatt Place Al Ula is seeking a dedicated Guest Service Officer to join the team and support the opening of its new hotel. This role is central to delivering exceptional guest experiences, ensuring each visitor receives a professional welcome and efficient service throughout their stay. As a key member of the front office team, the Guest Service Officer will be the primary point of contact for guests, upholding Hyatt's standards of hospitality.

Hyatt Place Al Ula features 215 guestrooms, two food and beverage outlets, meeting spaces, a swimming pool, and a fitness center, catering to both leisure and business travelers. The Guest Service Officer will play a crucial part in ensuring a seamless and memorable guest visit.

Key Responsibilities

• Welcome guests and assist with check-in and check-out procedures in a professional and courteous manner.
• Provide accurate information on hotel facilities, services, and local attractions to enhance the guest experience.
• Respond promptly and effectively to guest inquiries, requests, and concerns to ensure satisfaction.
• Manage room reservations, process amendments, and maintain accurate guest profiles.
• Process guest payments accurately and maintain records of guest accounts and billing information.
• Collaborate with housekeeping, engineering, and other departments to fulfill guest needs and resolve issues.
• Handle guest complaints professionally and efficiently, escalating issues to management when necessary.
• Maintain up-to-date knowledge of all hotel products, services, and promotions.
• Ensure strict compliance with all front office procedures, service standards, and operational policies.
• Actively support pre-opening front office preparations and contribute to operational readiness for the hotel's launch.

Qualifications and Requirements

• Previous experience in front office, guest services, or customer service roles, with a preference for hotel industry experience.
• A strong customer service orientation and a passion for hospitality.
• Good understanding of front office operations and established guest service standards.
• Demonstrated ability to handle guest requests and resolve issues professionally and promptly.
• Strong organizational and multitasking skills.
• Ability to work effectively and maintain composure in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Excellent English communication skills, both written and verbal.

Required Skills

• Front Office Operations
• Guest Service Standards
• Customer Service
• Organizational Skills
• Multitasking
• Communication Skills
• Interpersonal Skills
• English Communication Skills

Work Environment and Location

This full-time position is based at Hyatt Place Al Ula, located in Al Ula, Saudi Arabia. The role requires supporting the operational readiness for the hotel's launch.

About the Role

Hyatt Place Al Ula is seeking a dedicated Commis Chef to join their team and support the opening of this new establishment. This role is essential for the smooth operation of the kitchen, contributing to the preparation and presentation of culinary offerings. Hyatt Place Al Ula is a significant expansion for Hyatt in the region, featuring 215 guestrooms and multiple food and beverage outlets catering to both leisure and business travelers. As a Commis Chef, you will be part of the kitchen brigade, working under the guidance of senior chefs. Your primary focus will be to assist in all aspects of food preparation, cooking, and presentation, while upholding high standards of hygiene, consistency, and efficiency. This is an opportunity for an individual with a foundational understanding of culinary arts to gain experience in a hotel environment.

Key Responsibilities

• Assist in the preparation and cooking of menu items, adhering to standard recipes and specifications.
• Support section chefs with daily mise en place and other essential kitchen operations.
• Ensure food quality, taste, and presentation standards are consistently met.
• Maintain a high level of cleanliness and organization within assigned kitchen sections and workstations.
• Adhere to all food safety, hygiene, and HACCP standards.
• Assist with the proper storage, labeling, and rotation of all food products and ingredients.
• Provide support during breakfast, lunch, and dinner service operations as required.
• Operate kitchen equipment safely and report any maintenance issues promptly.
• Contribute to minimizing food waste and support cost control initiatives within the kitchen.
• Assist with the pre-opening kitchen setup and ensure operational readiness for the launch.

Qualifications and Requirements

• Previous experience working in a kitchen environment, with a preference for experience within hotels or restaurants.
• Possess a basic understanding of cooking techniques and general kitchen operations.
• Demonstrate a passion for culinary arts and a strong willingness to learn and develop professional skills.
• Exhibit strong attention to detail and a commitment to delivering high-quality results.
• Ability to work effectively and efficiently in a fast-paced kitchen environment.
• Possess good teamwork and communication skills to collaborate effectively with colleagues.
• Have a foundational understanding of food hygiene and safety standards.
• Good communication skills in English are essential for effective interaction within the team.

Required Skills

• Cooking Techniques
• Kitchen Operations
• Culinary Arts
• Attention to Detail
• Teamwork
• Communication
• Food Hygiene
• Food Safety Standards

Work Context

This is a full-time position for a Commis Chef at Hyatt Place in Al Ula, Saudi Arabia. The role requires 0-1 year of experience. The hotel is in the process of opening, and this role will be instrumental in its initial setup and ongoing operations.

About the Role

Hyatt Place Al Ula is seeking a dedicated Commis Chef – Pastry to join the team and support the opening of a new property. This role is essential for maintaining the high standards of food and beverage offerings at the 215-guestroom property, which includes two food and beverage outlets, meeting spaces, a swimming pool, and a fitness center. The Commis Chef – Pastry will play a key role in the pastry kitchen, assisting in the preparation and production of various desserts, baked goods, and pastries. This position operates under the guidance of senior chefs to uphold quality, presentation, and hygiene standards, contributing to the success of the culinary operations.

Key Responsibilities

• Assist in the preparation and production of pastries, desserts, cakes, and baked goods according to standard recipes.
• Ensure consistency, quality, and presentation standards are met for all pastry items produced.
• Maintain a high level of cleanliness and organization within the pastry section and individual workstations.
• Adhere strictly to all food safety, hygiene, and HACCP standards at all times.
• Assist in the proper storage, labeling, and rotation of pastry ingredients and supplies.
• Support the preparation of desserts for buffets, banquets, and special events as required.
• Operate kitchen equipment safely and report any maintenance issues promptly.
• Contribute to minimizing waste and supporting cost control practices within the pastry section.
• Support pre-opening pastry setup and ensure the readiness of the kitchen for operations.

Qualifications and Requirements

• Previous experience in a pastry or bakery kitchen environment, ideally within hotels or restaurants.
• Possess a basic understanding of pastry techniques, baking methods, and dessert preparation.
• Demonstrate a strong passion for pastry and a genuine willingness to learn and develop culinary skills.
• Exhibit strong attention to detail, particularly in relation to presentation standards.
• Ability to work effectively in a fast-paced kitchen environment.
• Possess good organizational and teamwork skills.
• Have a foundational understanding of food hygiene and safety standards.
• Good communication skills in English.

Required Skills

• Pastry Techniques
• Baking Methods
• Dessert Preparation
• Attention to Detail
• Teamwork
• Food Hygiene
• Food Safety
• Communication

Work Environment and Details

This full-time position is based in Al Ula, Saudi Arabia. The role requires 0-1 year of experience. The company is Hyatt Place.

About the Role

Hyatt Place Al Ula is preparing for its upcoming opening in Saudi Arabia and is seeking a dedicated Public Area & Turndown – Rooms Housekeeping colleague. As an integral part of the housekeeping team, this role is essential for maintaining high standards of cleanliness and guest comfort, contributing to the hotel's reputation for excellence from its inception. The position supports both leisure and business travelers at the new property, which will feature 215 guestrooms, two food and beverage outlets, meeting spaces, a swimming pool, and a fitness center.

Key Responsibilities

• Maintain the cleanliness and presentation of all hotel public areas, including corridors, lobbies, restrooms, and back-of-house spaces, ensuring they meet hygiene and aesthetic standards.
• Execute evening turndown service in guest rooms according to established procedures, preparing rooms for overnight occupancy.
• Refresh guest room amenities, tidy rooms, and ensure overall guest comfort during turndown service.
• Respond promptly and effectively to guest requests related to housekeeping services.
• Identify and report any maintenance issues or safety hazards to the appropriate departments in a timely manner.
• Ensure the proper handling, use, and maintenance of all cleaning equipment and chemicals.
• Replenish necessary supplies in public areas and guest floors to ensure operational readiness.
• Uphold high standards of hygiene, safety, and cleanliness across all assigned areas at all times.
• Support pre-opening housekeeping setup activities and contribute to the hotel's operational readiness for launch.

Qualifications and Requirements

• Previous experience in housekeeping, public area cleaning, or turndown service is preferred, particularly within the hotel industry.
• Good knowledge of standard cleaning procedures and housekeeping standards.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
• Ability to work efficiently and effectively in a fast-paced environment.
• Good time management and organizational skills to manage tasks effectively.
• Physical ability to perform all cleaning and turndown duties as required.
• Good communication and teamwork skills to collaborate effectively with colleagues and other departments.
• Excellent English communication skills, both verbal and written.

Required Skills

• Housekeeping
• Public Area Cleaning
• Turndown Service
• Attention to Detail
• Cleanliness and Presentation
• Time Management
• Organizational Skills
• Communication
• Teamwork
• English Communication

Work Environment and Details

This full-time position is based at the Hyatt Place Al Ula in Saudi Arabia. The role requires 0-1 year of experience, with preference given to candidates with prior experience in housekeeping or public area cleaning within the hotel industry. The work environment is dynamic and requires individuals who can manage tasks effectively and contribute to a team.

About the Role

Hyatt Place AlUla is preparing for its opening and is seeking a guest-focused Order Taker to join its In-Room Dining Service team. This position is integral to the successful launch of Hyatt Place AlUla, a significant new property for Hyatt in the region, featuring 215 guestrooms, two food and beverage outlets, meeting spaces, a swimming pool, and a fitness center designed to accommodate both leisure and business travelers.

As an Order Taker for In-Room Dining Service, you will play a key role in ensuring a seamless and exceptional in-room dining experience for guests. Your primary responsibility will be to accurately and efficiently handle all guest room dining orders, maintaining effective communication and upholding high service standards.

Key Responsibilities

• Receive and process in-room dining orders accurately via telephone and other approved communication channels.
• Provide guests with detailed information regarding menu items, current promotions, and available dining options.
• Enter orders into the point-of-sale system with precision, ensuring all guest requests are properly documented.
• Coordinate effectively with the kitchen and service teams to guarantee the timely preparation and delivery of all orders.
• Monitor the status of orders and conduct follow-ups to ensure adherence to service standards and delivery timelines.
• Professionally and efficiently handle guest inquiries, special requests, and specific dietary requirements.
• Maintain accurate records of all orders, transactions, and guest preferences.
• Assist in resolving guest concerns and escalate issues to the appropriate personnel when necessary.
• Ensure strict compliance with hotel service standards, operational procedures, and hygiene requirements.
• Support the pre-opening preparations for in-room dining and contribute to operational readiness.

Qualifications and Requirements

• Previous experience in food and beverage service, in-room dining, call center operations, or general hospitality operations is preferred.
• Strong customer service orientation and excellent telephone communication skills.
• Good knowledge of food and beverage operations and established service standards.
• Ability to multitask effectively and manage multiple orders simultaneously in a fast-paced environment.
• High attention to detail and a commitment to accuracy in all tasks.
• Good organizational and coordination skills.
• A positive attitude and a professional demeanor at all times.
• Excellent English communication skills.

Required Skills

• Customer Service
• Telephone Communication
• Food and Beverage Operations
• Multitasking
• Attention to Detail
• Organizational Skills
• Coordination Skills
• English Communication

Work Environment and Details

This full-time position is based in Al Ula, Saudi Arabia. The role requires 0-1 year of experience, making it suitable for individuals starting their careers in hospitality.

About the Role

Hyatt Place Al Ula is seeking an enthusiastic and skilled Bartender to join its pre-opening team. This role is essential in establishing a welcoming and high-quality bar experience for guests at the new establishment in Al Ula, Saudi Arabia. As a member of the Food and Beverage team, the Bartender will be responsible for crafting and serving a diverse range of beverages, ensuring guest satisfaction and upholding the standards of the Hyatt Place brand.

Hyatt Place Al Ula is a significant expansion for Hyatt in the region, featuring 215 guestrooms, two distinct food and beverage outlets, meeting spaces, a swimming pool, and a fitness center. This role offers an opportunity to contribute to the launch of a hotel in Al Ula.

Key Responsibilities

• Prepare and serve a variety of beverages accurately according to standard recipes and hotel procedures.
• Ensure the bar area is consistently stocked, clean, and properly set up before, during, and after service periods.
• Engage with guests in a friendly, professional, and welcoming manner to enhance their bar experience.
• Take and process guest beverage orders with precision and efficiency.
• Monitor guest satisfaction, responding promptly and effectively to requests or concerns.
• Maintain knowledge of the drink menu, including ingredients, preparation methods, and current hotel promotions.
• Practice proper handling, storage, and rotation of all bar inventory and supplies to ensure freshness and minimize waste.
• Adhere to all hygiene, safety, and responsible alcohol service regulations.
• Assist with inventory control processes and report stock levels as required.
• Support the pre-opening setup of the bar and ensure operational readiness for launch.

Qualifications and Requirements

• Previous experience working as a bartender in hotels, restaurants, or bars is required.
• Possess a strong understanding of beverage preparation techniques, mixology, and established service standards.
• Demonstrate excellent customer service and guest engagement skills.
• Ability to work efficiently and effectively under pressure in a fast-paced environment.
• Exhibit strong attention to detail and a commitment to consistency in drink preparation.
• Possess good organizational and time management skills.
• Be a team player with strong communication abilities.
• Excellent English communication skills are essential.

Required Skills

• Beverage Preparation
• Mixology
• Service Standards
• Customer Service
• Guest Engagement
• Attention to Detail
• Organizational Skills
• Time Management
• Communication Skills
• Hygiene Practices
• Safety Regulations
• Responsible Alcohol Service
• Inventory Control

Work Context

This is a full-time position for a Bartender at Hyatt Place in Al Ula, Saudi Arabia. The role requires 0-1 year of experience.

About the Role

Hyatt Place AlUla is seeking a dedicated Store Clerk to support the grand opening of this new hotel. As a Store Clerk, you will be instrumental in the daily store operations, ensuring the efficient receiving, storage, inventory control, and distribution of all necessary materials and supplies required for the hotel's smooth functioning. This role is crucial for the successful launch and ongoing operations of the Hyatt Place AlUla.

Key Responsibilities

• Receive, inspect, and verify all incoming deliveries against purchase orders and delivery notes to ensure accuracy and completeness.
• Ensure proper storage and meticulous organization of all inventory items in accordance with established hotel standards and procedures.
• Maintain precise inventory records and diligently update stock movements within the designated system.
• Actively participate in conducting regular stock counts and comprehensive inventory audits to ensure data integrity.
• Issue materials and supplies to various hotel departments based on approved requisitions.
• Monitor stock levels continuously and promptly report any low inventory items to facilitate timely replenishment.
• Ensure all goods and materials are properly labeled, handled, and stored to maintain quality and safety.
• Maintain a high standard of cleanliness, safety, and organization within all store areas.
• Support the pre-opening store setup activities and ensure inventory readiness for the hotel's launch.

Qualifications and Requirements

• Previous experience in storekeeping, inventory control, or warehouse operations is required, with a preference for experience within the hotel industry.
• A good understanding of inventory management procedures and stock control practices is essential.
• Demonstrated ability to maintain accurate records and documentation.
• Strong organizational and time management skills are necessary to manage multiple tasks efficiently.
• Exceptional attention to detail and a commitment to accuracy in all inventory handling processes.
• Ability to perform effectively in a fast-paced and dynamic work environment.
• Good communication and interpersonal skills to effectively interact with colleagues and other departments.
• Excellent English communication skills, both written and verbal.

Required Skills

• Storekeeping
• Inventory Control
• Warehouse Operations
• Inventory Management Procedures
• Stock Control Practices
• Record Keeping
• Organizational Skills
• Time Management
• Attention to Detail
• Communication Skills
• Interpersonal Skills
• English Communication Skills

Work Environment and Location

This is a full-time position based in Al Ula, Saudi Arabia. The hotel will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, catering to both leisure and business travelers.

Experience

The role requires 0-1 years of experience. Previous experience in storekeeping, inventory control, or warehouse operations is required, with a preference for experience within the hotel industry.

About the Role

Hyatt Place Al Ula is seeking a dedicated Electrician to join its Engineering team. This role is essential for supporting the hotel's engineering operations and ensuring the successful opening of the new Hyatt Place AlUla property. The Electrician will be responsible for maintaining the electrical systems and equipment that ensure the safety, comfort, and efficiency of the hotel's 215 guestrooms, two food and beverage outlets, meeting spaces, swimming pool, and fitness center.

This full-time position offers an opportunity for an individual with a foundational understanding of electrical maintenance within the hospitality or facilities management sector. The role contributes directly to the guest experience and operational integrity of the property.

Key Responsibilities

• Perform routine electrical maintenance and repair work across all hotel facilities and equipment.
• Conduct thorough inspections of electrical systems to identify and diagnose faults or potential issues.
• Respond promptly and effectively to all maintenance requests related to electrical systems.
• Ensure the proper and safe operation of all electrical equipment and systems within the hotel.
• Maintain accurate maintenance records and report any technical issues encountered.
• Adhere strictly to all safety procedures and relevant electrical standards to ensure a secure working environment.

Qualifications and Requirements

• Previous experience as an Electrician, with a preference for experience within the hospitality or facilities management industries.
• Good knowledge of electrical systems, including their components, operation, and common troubleshooting techniques.
• Demonstrated ability to perform electrical repairs safely and efficiently.
• Understanding of preventive maintenance practices and their importance in facility upkeep.
• Familiarity with safety standards and procedures applicable to electrical work.
• Ability to work effectively under pressure and adapt to flexible shift patterns.

Required Skills

• Electrical maintenance
• Electrical repairs
• Electrical systems knowledge
• Equipment troubleshooting
• Preventive maintenance practices
• Adherence to safety procedures
• Good communication skills
• Organizational skills
• Excellent English communication

Work Environment and Details

This is a full-time position based in Al Ula, Saudi Arabia. The role requires 0-1 year of experience. The company is Hyatt Place.