Job Description
Job Title: Hotel Receptionist
Responsibilities:
1. Welcoming Guests: Greet guests upon their arrival and provide necessary assistance.
2. Check-in and Check-out Procedures: Manage check-in and check-out processes accurately and swiftly.
3. Responding to Inquiries: Provide information about the hotel and its services and the surrounding areas.
4. Managing Reservations: Handle the reservation system and confirm and modify bookings as needed.
5. Problem Solving: Address complaints and issues professionally to ensure guest satisfaction.
6. Teamwork: Collaborate with other departments such as room service and cleaning to ensure a comfortable experience for guests.
7. Keeping Records: Accurately record necessary information such as guest details and payments.
Qualifications:
- Good communication skills.
- Ability to handle pressure.
- Knowledge of basic computer skills.
- Previous experience in hospitality is preferable.
- Excellent English language skills.
4,000 / Month
Full-time
