Full-time Call center agent Jobs in Madinah

We are looking for a customer service representative to work (remotely) to respond to customer inquiries and provide effective solutions to their problems with professionalism and courtesy.

Main tasks:
• Answering phone calls and responding to customer inquiries
• Documenting and updating customer data in the system
• Resolving customer complaints and following up until closure
• Achieving the required performance indicators

Required qualifications:
• Proficiency in Arabic spoken and written
• Excellent communication skills
• Ability to work under pressure

A customer service representative is required to work for a leading company in the digital field, where the job requires communicating with customers professionally and responding to their inquiries and solving their problems. Proficiency in Arabic language in both spoken and written form is required, along with effective communication skills and computer skills.