About the Role
Vault Logistics is seeking a driven Sales Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is focused on driving business growth through the promotion and sale of comprehensive third-party logistics (3PL) and second-party logistics (2PL) warehouse solutions. The Sales Specialist will be responsible for acquiring new clients, managing existing relationships, and increasing revenue by strategically cross-selling transportation and value-added logistics services, ensuring customer satisfaction throughout the service lifecycle.
Key Responsibilities
- Identify and develop new business opportunities for warehouse and logistics services within the Saudi Arabian market.
- Promote and sell 3PL and 2PL warehousing solutions to prospective customers, understanding their operational needs.
- Build and maintain a sales pipeline through prospecting, networking, and referral channels.
- Conduct customer visits and presentations to understand client requirements and propose tailored logistics solutions.
- Negotiate commercial terms and close deals to achieve sales targets.
- Cross-sell transportation services for stored goods and other value-added logistics solutions to existing and new clients.
- Develop and nurture long-term customer relationships, serving as their primary point of contact.
- Identify opportunities to expand business with existing customers to increase account profitability.
- Coordinate with operations and customer service teams to ensure service excellence and customer satisfaction.
- Prepare quotations, proposals, and contracts in accordance with company policies.
- Monitor customer accounts to ensure timely invoice collection.
- Follow up on outstanding receivables and collaborate with the finance department to resolve payment issues.
- Maintain accurate records of sales activities, opportunities, and customer interactions within the CRM system.
- Monitor market trends, customer requirements, and competitor activities to inform sales strategies.
- Provide feedback to management regarding market opportunities and customer needs.
- Participate in industry events and networking activities to enhance Vault Logistics' presence.
Qualifications and Requirements
- A Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
- A minimum of 2 to 5 years of progressive experience in logistics sales, with a strong preference for experience in 3PL, warehousing, and transportation services.
- A strong understanding of warehouse operations, transportation management, and supply chain solutions.
- A proven track record of achieving sales targets and driving business development.
- Excellent negotiation, communication, and relationship management skills.
- Proficiency in Microsoft Office Suite and experience with CRM systems.
- A valid driving license is preferred.
Required Skills
- Business Development
- Sales Negotiation
- Customer Relationship Management
- Account Management
- Cross-Selling and Upselling
- Commercial Awareness
- Communication and Presentation Skills
- Problem Solving and Decision Making
- Time Management
- Logistics Sales Expertise
- 3PL and Warehousing Solutions Knowledge
- Transportation Services Sales
- Proficiency in Microsoft Office
- CRM System Proficiency
Work Environment and Location
This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The specific work location within Jeddah may vary, potentially including the head office or warehouse facilities, depending on business requirements.
