Customer complaints clerk Jobs for Female in Makkah

Join the Medical Quality Assembly!
We are looking for a distinguished Customer Service Specialist to join our team. You will have the opportunity to work in a developed and professional environment. You will take on multiple responsibilities related to improving and developing customer service systems.

Main Responsibilities:

• Setting and defining performance and quality indicators in customer service.
• Participating in updating customer service procedures and manuals.
• Developing programs to ensure the quality and professionalism of customer service systems.
• Analyzing data to identify strengths and weaknesses in customer service systems.
• Preparing reports and documents related to customer service.

Qualifications and Requirements:

• Bachelor's degree in Public Relations or Customer Service.
• Two years of practical experience in customer service.
• Advanced skills in customer service, investigations, and quality assurance.
• Proficiency in Arabic and English.

Additional Information:
Job Type: Full Time
Salary: From 4000 to 4001 Saudi Riyals
Region: Makkah
Working Hours: Morning/Evening.
The announced salary may change after the personal interview.

Joining the team of the Center for Medical Psychological Experts as a Customer Service Specialist
Our site is one of the leading providers of mental health services and we strive to provide the highest quality of support and communication with our clients. We are looking for a skilled Customer Service Specialist to contribute to improving our experience.

Responsibilities:

• Setting and defining performance and quality indicators in customer service.
• Participating in updating customer service procedures and manuals.
• Developing programs to give preference in the quality of services provided.
• Analyzing data to identify strengths and weaknesses and improve service quality.

Required Qualifications:

• A Bachelor's degree in any of the following fields: Advertising and Marketing Communication, Public Relations, Customer Service, or Executive Secretarial.
• Preferred professional certifications: MCSE, MOS, CCNA, Cambridge IT Skills, and HRD/HRMP certification.

Required Skills:

• Advanced customer service skills.
• Proficiency in Arabic and English.
• Ability to prepare reports and analyze data.
• Managing customer experience and providing effective consulting.