Join Hilton as a Hostess!As a Hostess at Hilton, you will play a crucial role in ensuring our guests feel welcomed and at home. Your friendly demeanor and exceptional service skills will contribute to delivering the highest degree of guest satisfaction.
Your Responsibilities:- Manage guest queries in a friendly, timely, and efficient manner.
- Ensure in-depth knowledge of menu offerings.
- Follow correct reporting procedures when faced with issues.
- Adhere to Hilton grooming standards, including uniform dress code and personal hygiene.
- Assist callers courteously and promptly.
- Maintain a good understanding of the restaurant's seating arrangements.
- Comply with hotel security, fire regulations, and health and safety legislation.
What We Are Looking For:A successful Hostess at Hilton should exemplify the following qualities:
- Positive attitude and good communication skills.
- Commitment to delivering high levels of customer service.
- Excellent grooming standards.
- Flexibility to adapt to various work situations.
- The ability to work independently or as part of a team.
Desirable Qualifications:- A degree in a relevant area.
- Experience in the Food and Beverage industry.
- Previous experience in cash handling.
- Knowledge of Food Hygiene Regulations.
About Hilton:Hilton is a leading global hospitality company known for its exceptional customer experiences across its wide-ranging portfolio of hotels and resorts. With a century of history, Hilton continues its commitment to providing the finest accommodations and services to business and leisure travelers alike. We operate with a vision to spread the light and warmth of hospitality around the world.