It Support Technician Jobs for Fresh Graduates in Makkah

More than 4 It Support Technician Jobs for Fresh Graduates in Makkah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Category
Contract Type
Nationality

img
IT Help Desk Support

IT Help Desk Support

📣 Job AdNew

The Trusts

Full-time

About the Role

ALTAWKILAT is seeking a motivated and detail-oriented IT Help Desk Support professional to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is ideal for individuals with 0-1 years of experience looking to launch their career in IT support within a dynamic environment. You will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing essential support to approximately 500 users across multiple physical locations.

Key Responsibilities

  • Install and troubleshoot Windows Operating Systems and related software applications.
  • Install and provide comprehensive support for Microsoft Office and Office 365 applications.
  • Install, configure, and maintain various hardware devices, including printers, scanners, and copiers.
  • Utilize remote support tools to effectively assist end-users with their technical issues.
  • Provide IT support to a user base of approximately 500 individuals across multiple physical sites.
  • Enhance overall system performance by proactively identifying issues and recommending potential improvements.
  • Manage help desk tickets by tracking, prioritizing, and resolving all technical support requests efficiently.
  • Maintain accurate records of IT assets, including importing, assigning, and retiring equipment within the IT inventory system.

Required Experience and Skills

  • Experience in installing and troubleshooting Windows OS and related software.
  • Experience in installing and supporting Microsoft Office and Office 365 applications.
  • Experience in installing, configuring, and maintaining hardware devices such as printers, scanners, and copiers.
  • Proficiency in utilizing remote support tools for effective end-user assistance.
  • Experience in managing help desk tickets, including tracking, prioritizing, and resolving technical support requests.
  • Experience in maintaining accurate records of IT assets within an IT inventory system.

Technical Proficiencies

  • Windows Operating Systems
  • Microsoft Office Suite
  • Office 365
  • Hardware Device Support (printers, scanners, copiers)
  • Remote Support Tools
  • IT Asset Management

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience. Salary is not disclosed.

breifcase0-1 years

locationMakkah

Remote Job
about 6 hours ago
Title Technical Support Officer - Staff Social Club (Supplemental Workforce - Third Party Contract)

Title Technical Support Officer - Staff Social Club (Supplemental Workforce - Third Party Contract)

📣 Job AdNew

SDGs @ IsDB Group

Seasonal

About the Role

SDGs @ IsDB Group is seeking a Technical Support Officer to join their team in Jeddah, Makkah, Saudi Arabia. This role is crucial for supporting the planning, coordination, and execution of Staff Social Club (SSC) events and activities, ensuring effective management of technical, operational, and stakeholder engagement aspects. The position is a contract-based role within the Corporate Services Complex, Human Resources Management Department, under the IsDB Staff Social Club division.

The Technical Support Officer will play a key role in enhancing staff engagement, collaboration, and workplace well-being through well-organized and impactful events. This role contributes to a positive organizational culture and aims to improve staff morale through recreational, cultural, social, and wellness initiatives.

Key Responsibilities

  • Plan, organize, and execute SSC events, activities, and engagement initiatives, developing event concepts, schedules, implementation plans, and logistical arrangements.
  • Coordinate event timelines and ensure timely execution of all event-related activities, adhering to approved standards, budgets, and timelines.
  • Manage the end-to-end event lifecycle, including conceptualization, logistics coordination, budgeting support, communication, and post-event evaluation.
  • Coordinate with vendors, venues, suppliers, and service providers, monitoring performance to ensure quality and cost-effectiveness.
  • Support procurement and administrative processes for event requirements and oversee event setup, operational readiness, and on-site coordination.
  • Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being, coordinating recreational, cultural, social, wellness, and seasonal activities.
  • Gather staff feedback and participation insights to improve future events and initiatives, promoting inclusive and engaging activities.
  • Coordinate with internal business units and supporting functions to facilitate successful event delivery and engage with staff and stakeholders to identify engagement opportunities and event requirements.
  • Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.
  • Identify opportunities to improve event management processes and staff engagement initiatives, proposing creative ideas and innovative activities.
  • Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.
  • Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.

Qualifications and Requirements

  • Bachelor's degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field.
  • Professional certification in Event Management or a related discipline is an advantage.
  • Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
  • Proficiency in English is mandatory. Knowledge of Arabic and French is preferred.

Required Skills

  • Strong organizational and stakeholder management skills.
  • Ability to manage multiple events and initiatives simultaneously.
  • Creativity and attention to detail.
  • Ability to maintain high service quality and staff satisfaction.
  • Good communication and coordination skills.
  • Ability to work collaboratively across functions.
  • Basic knowledge of budgeting support and vendor coordination.

Work Environment and Contract Details

This is a contract-based position for a Technical Support Officer - Staff Social Club, operating as supplemental workforce through a third-party contract. The role is located in Jeddah, Makkah, Saudi Arabia. The required experience is 0-1 years.

Application Information

To complete your application, please submit the following documents: Resume/CV, Copy of passport, and Academic certificate. The closing date for applications is 7-Jul-2026.

The Islamic Development Bank (IsDB) does not request payments of any kind from applicants throughout the recruitment process. The IsDB also does not request information on applicants' bank accounts and declines all responsibility for fraudulent publications of job posts or job offers in its name.

breifcase0-1 years

locationMakkah

about 7 hours ago
Technical Support Officer - Staff Social Club (Supplemental Workforce - Third Party Contract)

Technical Support Officer - Staff Social Club (Supplemental Workforce - Third Party Contract)

📣 Job AdNew

Islamic Development Bank (IsDB)

Seasonal

About the Role

The Islamic Development Bank (IsDB) is seeking a Technical Support Officer to join the Staff Social Club (SSC) as part of a supplemental workforce on a third-party contract. This role is based at IsDB Headquarters in Jeddah, Saudi Arabia, and is integral to supporting the planning, coordination, and execution of SSC events and activities. The position aims to foster staff engagement, collaboration, and workplace well-being through various initiatives, thereby enhancing organizational culture and staff morale.

Key Responsibilities

  • Plan, organize, and execute SSC events, activities, and engagement initiatives, including developing event concepts, schedules, implementation plans, and logistical arrangements.
  • Coordinate event timelines and ensure the timely execution of all event-related activities, adhering to approved standards, budgets, and timelines.
  • Manage the end-to-end event lifecycle, from conceptualization and logistics coordination to budgeting support, communication, and post-event evaluation.
  • Coordinate with vendors, venues, suppliers, and service providers, monitoring performance for quality and cost-effectiveness.
  • Support procurement and administrative processes for event requirements and oversee event setup, operational readiness, and on-site coordination.
  • Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being, coordinating recreational, cultural, social, wellness, and seasonal activities.
  • Gather staff feedback and participation insights to improve future events and initiatives.
  • Coordinate with internal business units and supporting functions to facilitate successful event delivery.
  • Engage with staff and stakeholders to identify engagement opportunities and event requirements.
  • Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.
  • Identify opportunities to improve event management processes and staff engagement initiatives, proposing creative ideas aligned with staff interests and organizational culture.
  • Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.
  • Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.

Qualifications and Requirements

  • A Bachelor's degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field is required.
  • Professional certification in Event Management or a related discipline is considered an added advantage.
  • Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
  • Fluency in English is mandatory.
  • Proficiency in Arabic and French is preferred.

Required Skills

  • Strong organizational and stakeholder management skills.
  • Ability to manage multiple events and initiatives simultaneously.
  • Creativity and attention to detail.
  • Capacity to maintain high service quality and ensure staff satisfaction.
  • Good communication and coordination skills.
  • Ability to work collaboratively across different functions.
  • Basic knowledge of budgeting support and vendor coordination.

Work Environment and Contract Details

This is a supplemental workforce position on a third-party contract, located at the IsDB Headquarters in Jeddah, Saudi Arabia. The role requires 0-1 year of experience. Candidates are required to submit a Resume/CV, a copy of their passport, and their academic certificate. The Islamic Development Bank (IsDB) does not request payments of any kind from applicants throughout the recruitment process and declines all responsibility for fraudulent publications of job posts or job offers in its name.

breifcase0-1 years

locationMakkah

about 7 hours ago
Customer Service Specialist

Customer Service Specialist

📣 Job AdNew

Nutrition

Full-time

About the Role

Ghithaa is seeking a dedicated Customer Service Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is designed for individuals committed to delivering high-quality customer experiences and resolving issues effectively. The ideal candidate will manage customer interactions across various communication channels, ensuring adherence to company procedures and service standards.

Key Responsibilities

  • Handle customer inquiries and provide support via phone, live chat, direct messages, and social media platforms.
  • Respond promptly and professionally to all customer requests, maintaining a consistent and high-quality experience across all channels.
  • Manage and resolve customer complaints with patience and empathy.
  • De-escalate challenging customer interactions and provide solutions aligned with company policies.
  • Adhere strictly to customer service playbooks, quality guidelines, and standard operating procedures (SOPs).
  • Ensure all communications align with the company's tone, policies, and service standards.
  • Maintain consistency in communication style and case handling.
  • Accurately categorize and log all customer interactions, maintaining records of conversations, issues, and resolutions.
  • Escalate complex cases to appropriate teams following defined workflows.
  • Meet defined Key Performance Indicators (KPIs), including response time, resolution time, and customer satisfaction metrics.
  • Continuously improve performance based on feedback and quality reviews.

Qualifications and Requirements

  • Minimum of 1 year of experience in Customer Service or Customer Support roles.
  • Fluent in English, both spoken and written.
  • Strong communication and interpersonal skills for effective customer engagement.
  • High emotional intelligence and the ability to handle difficult customers with patience and understanding.
  • A problem-solving mindset with a focus on achieving customer satisfaction.
  • Proven ability to multitask and manage multiple conversations and inquiries simultaneously across different channels.

Required Skills and Tools

  • Customer Service and Customer Support expertise.
  • Effective Communication and Interpersonal Skills.
  • High Emotional Intelligence.
  • Problem-solving capabilities.
  • Multitasking proficiency.
  • Proficiency in CRM systems, ticketing tools, or customer support platforms.
  • Experience managing conversations across phone, live chat, and social media platforms.
  • Familiarity with tracking tools such as Google Sheets or internal dashboards.
  • Ability to follow structured workflows and documentation systems, including playbooks, SOPs, and knowledge bases.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 year of experience in customer service or support functions.

breifcase0-1 years

locationMakkah

about 7 hours ago