Jobs in Medina

About the Project Manager - MEP Role

Parsons Corporation is seeking an experienced Project Manager - MEP to oversee projects in Medina. This full-time position requires a professional with over 10 years of relevant experience to manage project execution, ensuring adherence to contractual obligations, timelines, and budgets.

Key Responsibilities

• Provide direction and management for small to medium-sized projects, ensuring on-schedule completion within or below budget.
• Plan, direct, supervise, and control all business, technical, fiscal, and administrative functions of assigned projects.
• Forecast monthly revenue, labor costs, other direct costs (ODCs), and gross profit.
• Develop and manage project budgets, overseeing project profitability.
• Manage project invoicing and billing, including accounts receivable and payable.
• Oversee the establishment of Project Management Plans, Health and Safety Plans, Quality Assurance/Quality Control Plans, and other required documents.
• Establish project requirements and monitor deliverables for adherence.
• Assign responsibilities to key subordinates based on qualifications and strengths.
• Monitor and negotiate changes to the scope of work with clients and subcontractors.
• Maintain client relationships and rapport with potential teaming partners.
• Develop career development plans for direct reports and coordinate training needs.
• Identify staffing plans for projects and pursuits.
• Manage employee performance, including recognition and disciplinary actions.
• Promote technical and commercial excellence through Quality Assurance processes.
• Monitor and report project progress, milestones, and any conditions affecting cost or schedule.
• Act as the Company representative with clients and subcontractors during program execution.
• Establish weekly meetings to review project status and formulate action items.
• Participate in proposal development, client meetings, and presentations.
• Identify business development opportunities and maintain knowledge of the project pipeline for key clients.

Qualifications and Experience

• Bachelor’s degree in engineering or a related technical/business field from an accredited university/institution.
• More than 10 years of related work experience managing design change and authority interfacing on large-scale infrastructure projects.
• Ability to develop strong working relationships with third-party design consultants, contractors, and vendors.
• Capability to interface and coordinate project performance with other disciplines.
• Skill in interpreting and delivering client's vision.
• Proven ability and leadership skills to perform in a management capacity.
• Excellent written and oral communication skills in English.

Preferred Skills and Background

• Professional registration (CEng PE, AIA or equivalent) is preferred.
• Oral and written communication skills in Arabic are preferred.
• A track record with PMC and Main Contractors is considered a suitable background.
• Comprehensive knowledge of industry practices and standards.

Work Location and Type

This is a full-time position based in Medina.

About the Role

Boardroom Advisors is seeking ambitious individuals to join as Franchisees, offering Fractional C-Suite and Part-Time Director services. This contract role is based in Medina, Al Madinah, Saudi Arabia, and requires a minimum of 10 years of experience. Boardroom Advisors provides strategic and commercial expertise to scale-up businesses, working directly with owners and investors to drive growth, profitability, and stability.

Role Context and Company Offering

Boardroom Advisors serves ambitious businesses, typically with 10 to 1000 staff and a turnover between $2m - $100m, though smaller businesses are also mentored. The company works with business owners, VCs, PEs, Funds, and family businesses, providing Director-level expertise in finance, marketing, sales, IT, HR, and management. Engagements are usually on a long-term basis, with advisors working 1-10 days per month per business. The company operates on a sector-agnostic basis, offering services such as Non-Executive Directors, Chairs, Mentors, and Coaches.

Franchisee Arrangement and Responsibilities

As a Franchisee, you will have exclusive territorial rights to utilize the Boardroom Advisors brand, business model, and systems. The company provides initial induction, training, and ongoing support. In return for establishing the business within your territory, a small initial commitment fee, a 10% royalty, and a 10% shareholding in the licensee company are required. Franchisees are responsible for business development, generating new leads, and actively participating in team efforts to grow the business base. This role requires individuals capable of self-funding during the initial business development phase, as earnings may take time to materialize.

Service Delivery and Engagement Model

Following an initial prospect meeting, Boardroom Advisors introduces the appropriate Advisor to the business owner to define objectives. Work is delivered through agreed packages or a set number of days per month, or occasionally as an initial project with potential for ongoing engagement. Each client business is supported by a lead Advisor and a Regional Director, fostering a collaborative B2B relationship.

Key Duties and Tasks

The work undertaken as a Board Advisor is varied and aims for long-term involvement, generating regular income streams. Examples of tasks include:

• Strategy development
• Performance review
• Systems development
• Funding analysis
• Outsourcing and supplier analysis
• Pricing review
• Growth planning
• Staffing structure analysis
• Board salary reviews

Qualifications and Requirements

Candidates should possess significant experience, with a minimum of 10 years in relevant roles. All advisors have a proven track record, having scaled businesses and served as Managing Directors or CEOs. Key requirements include:

• Alignment with Boardroom Advisors' core values: transparency, energy, and teamwork.
• Strong empathy towards entrepreneurs in the scale-up marketplace, VCs, PEs, Funds, and family businesses, with a desire to be a trusted advisor.
• The ability to self-fund during the initial business development period.
• Demonstrated team energy and active participation in business development and lead generation.

About the Design Manager MEP Role

Egis is seeking an experienced Design Manager MEP to join its team in the Madinah Region, specifically in Medina, Saudi Arabia. This full-time position involves overseeing the design and coordination of Mechanical, Electrical, and Plumbing (MEP) systems for significant construction projects. The role requires a professional with 5-10 years of experience to lead design efforts and ensure project success.

Role Overview and Responsibilities

The Design Manager MEP will be responsible for the comprehensive management of MEP design activities. This includes leading a team of engineers and designers, providing technical direction, and ensuring that all MEP systems are designed efficiently, adhere to relevant standards, and are delivered within schedule and budget constraints. The role offers the opportunity to contribute to key development projects in a growing region.

• Lead and manage the MEP design team, offering technical guidance and performance feedback.
• Coordinate MEP systems design throughout all project phases, from concept to construction documentation.
• Analyze project requirements to develop MEP design strategies that align with architectural and structural plans.
• Ensure designs comply with Saudi Arabian building codes, international standards, and client specifications.
• Manage budgets, timelines, and resource allocation for MEP design activities.
• Prepare and review technical documentation, drawings, specifications, and design reports.
• Facilitate communication with architects, structural engineers, contractors, and stakeholders to resolve design conflicts and optimize system integration.
• Conduct design reviews and quality assurance checks to ensure consistency and accuracy.
• Stay informed about industry best practices, emerging technologies, and regulatory changes in MEP design.
• Oversee the utilization of CAD software and BIM tools to improve design efficiency and coordination.

Required Qualifications and Experience

Candidates for this position must possess a strong background in MEP design and engineering. The role requires a minimum of 8 years of professional experience in MEP design and engineering, with at least 5 years in a management or supervisory capacity within an engineering or design environment. A proven track record in MEP systems design, including HVAC, electrical distribution, and plumbing systems, is essential.

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Plumbing Engineering, or a related field.
• Minimum 8 years of professional experience in MEP design and engineering.
• Minimum 5 years of experience in a management or supervisory role.
• Demonstrated expertise in MEP systems design (HVAC, electrical, plumbing).
• Proficiency with CAD software (AutoCAD, Revit) and BIM modeling tools.
• Comprehensive knowledge of Saudi Arabian building codes and regulations.
• Strong project management skills with the ability to manage multiple projects.
• Analytical and problem-solving abilities with attention to detail.
• Leadership and team management capabilities.
• Excellent written and verbal communication skills in English.

Preferred Qualifications

Additional qualifications can enhance a candidate's suitability for this role. Experience with large-scale commercial, industrial, or infrastructure projects is advantageous. Familiarity with energy modeling and sustainability design principles, as well as experience working on projects within the Middle East region, would be beneficial.

• Professional Engineer (PE) license or equivalent certification.
• Advanced certifications in MEP design or building systems.
• Experience with large-scale commercial, industrial, or infrastructure projects.
• Familiarity with energy modeling and sustainability design principles.
• Experience working on projects in the Middle East region.
• Knowledge of advanced coordination and clash detection software.

About Egis

Egis is an international company operating in architecture, consulting, construction engineering, and mobility services. The company focuses on creating and operating intelligent infrastructures and buildings that address climate challenges and promote balanced, sustainable, and resilient territorial development. With a presence in 100 countries and 19,500 employees, Egis leverages its expertise to serve clients and develop innovations. In the Middle East, Egis employs 3,500 individuals across 8 countries, having completed over 700 complex development projects. Recognized by Engineering News Record (ENR) as a top firm in the Middle East, Egis is committed to sustainable development and is a trusted partner for regional governments, investors, and developers.

About the Role

Sheraton Hotels & Resorts is seeking a Director of Sales & Marketing to lead the sales department for properties with over 300 peak rooms and significant local catering revenue. This full-time position is based in Medina, Al-Madinah Al-Munawarah. The role requires 5-10 years of experience and focuses on achieving property sales objectives through proactive and reactive sales efforts, while building long-term customer relationships.

Key Responsibilities

• Lead the property's sales department, managing reactive and proactive sales efforts to achieve booking goals and revenue targets.
• Implement the brand's service strategy and initiatives throughout the sales process, focusing on building value-based customer relationships.
• Evaluate participation in various sales channels and develop strong working relationships to market the property effectively.
• Manage the marketing budget to develop property-specific campaigns, promotions, and collateral to drive revenue.
• Interface with regional marketing communications for the pull-through of regional and national promotions.
• Develop and implement property-wide strategies to meet or exceed the needs of the target customer profile and property associates, ensuring a return on investment.
• Develop and manage a strategic account plan for market demand generators.
• Determine and develop marketing communication activities in conjunction with Regional Marketing Communications.
• Provide customer intelligence by evaluating market and economic trends to adapt sales strategies.
• Review market position reports, competitive intelligence, and other resources to maintain market awareness.
• Research competitor sales team strategies to identify opportunities for increased occupancy, RevPAR, and market share.
• Attend sales strategy meetings and contribute to weekly and overall sales strategy development.
• Suggest innovative marketing ideas and develop deployment strategies to grow market share.
• Evaluate and support participation and account deployment with Area Sales and Group Sales.
• Serve as the primary sales contact for the General Manager, property leadership team, Group Sales, and Area Sales leaders.
• Act as the sales contact for customers and serve as their advocate.
• Function as the hotel authority on sales processes and contracts.
• Liaise with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications, and other hotel departments.
• Participate in sales calls to acquire and close new business.
• Identify public relations opportunities and coordinate activities to enhance the marketing communication strategy.
• Support the General Manager by coordinating crisis communications.
• Execute and support Marriott's Customer Service Standards and hotel's Brand Standards.
• Manage the operational aspects of booked business, including proposal generation and contract writing.
• Participate in and practice daily service basics of the brand.
• Ensure a seamless turnover from sales to operations and back to sales, maintaining a high level of service.
• Monitor the effective resolution of guest issues arising from the sales process.
• Maintain successful performance by increasing revenues, controlling expenses, and providing a return on investment.
• Perform other duties as assigned to meet business needs.

Relationship Building and Customer Focus

• Develop strong partnerships with local organizations to increase brand and product awareness.
• Manage internal key stakeholder relationships.
• Foster community and public relations by participating in local, regional, and national tradeshows and client events.
• Execute exemplary customer service to drive satisfaction and loyalty by assisting customers and monitoring their satisfaction.
• Understand customer needs and recommend appropriate features and services to exceed expectations, building loyalty to Marriott.
• Gain understanding of the hotel's primary target customer and service expectations, offering business solutions based on their needs.

Leadership and Team Development

• Develop sales goals and strategies aligned with the brand business strategy.
• Execute the sales strategy to meet individual booking goals for self and staff.
• Coach leaders of revenue-generating departments on developing effective revenue strategies and setting aggressive goals.
• Ensure the Sales team understands and leverages Marriott International demand engines.
• Collaborate with Human Resources, Engineering, and Loss Prevention to monitor compliance with regulations.
• Partner with Human Resources to attract, develop, and retain talent to support market strategic priorities.
• Create effective structures, processes, jobs, and performance management systems.
• Set goals and expectations for direct reports, manage performance, and ensure accountability.
• Forecast talent needs and manage talent acquisition strategy with HR to minimize turnover impact.
• Maintain a list of competitor sales personnel and execute a recruitment plan with HR.
• Support tools and training resources for sales associates on catering solutions.
• Champion leadership development and workforce planning by assessing, selecting, retaining, and developing talent.
• Identify, train, and mentor group sales associates, utilizing available on-the-job training tools.
• Transfer functional knowledge and develop group sales skills of other discipline managers.

Qualifications and Experience

The ideal candidate will possess 5-10 years of relevant experience in sales and marketing, preferably within the hospitality industry. A proven track record of achieving sales targets and building strong customer relationships is essential. Experience in leading a sales team and managing marketing budgets is required.

Work Environment

This is a full-time position located in Medina, Al-Madinah Al-Munawarah. The role operates within the framework of Sheraton Hotels & Resorts, a part of Marriott International. Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated.

About the Role

Recruit Lytics Hires is seeking a dedicated Documentation Specialist to join their team. This full-time, remote position is based in Medina. The role requires a meticulous individual committed to ensuring the clarity, consistency, and accuracy of all company documentation.

Key Responsibilities

The Documentation Specialist will manage the full lifecycle of documents, from intake to archival. Key duties include:

• Receiving and reviewing documentation from various sources, ensuring completeness and adherence to required fields and approvals.
• Applying standardized metadata, such as project IDs, document categories, and version details, for efficient retrieval.
• Organizing and standardizing documents according to internal guidelines, including consistent naming conventions and structured folder systems.
• Performing quality assurance checks to identify and flag formatting inconsistencies, missing information, duplicates, or errors, and routing issues to relevant stakeholders.
• Maintaining logs of documentation errors and contributing to process improvements.
• Handling sensitive documentation with strict confidentiality and adhering to access controls.
• Ensuring compliance with document retention policies, version control practices, and archival procedures.
• Supporting audits by efficiently retrieving documents and maintaining version histories.
• Collaborating with various teams, including HR, Operations, Legal, Finance, and Customer Support, to clarify documentation requirements and provide status updates.
• Communicating clearly regarding missing information, revisions, or required updates.

Tools and Technologies

The role may involve the use of various tools, including:

• Cloud storage platforms (*, Google Drive, SharePoint, Dropbox).
• Document editing and formatting tools (*, Microsoft Office, Google Workspace, Adobe Acrobat).
• Spreadsheets for tracking and indexing.
• E-signature and document approval platforms.

Qualifications and Experience

Ideal candidates will possess the following qualifications:

• Experience in documentation management, administrative support, records management, or a similar field is preferred.
• A strong attention to detail and the ability to adhere to formatting and documentation standards.
• Comfort in handling confidential information with professionalism.
• Basic computer proficiency, including experience with document tools, spreadsheets, and file management systems.
• The ability to work independently in a remote environment while maintaining accuracy and organization.

Performance Expectations

Success in this role will be measured by the accuracy and consistency of documentation, the efficiency of document processing turnaround times, the organization and accessibility of document repositories, audit readiness, and adherence to documentation standards and retention policies.

About the Human Resources Manager Role

Sheraton Hotels & Resorts is seeking a Human Resources Manager to oversee and develop daily Human Resources operations in Medina, located in the Central Area District. This full-time position requires 5-10 years of experience in Human Resources. The role focuses on collaborating with HR colleagues to manage recruitment, compensation, and training and development, while ensuring employee satisfaction and business success through compliance with all applicable laws and procedures.

Talent Acquisition and Recruitment Oversight

The Human Resources Manager will play a key role in talent acquisition by assisting in the interviewing and recruitment of HR team members, and establishing and maintaining contact with external recruitment sources. This includes participating in recruitment meetings, maintaining external expansion records, and contacting local organizations to identify candidates for current or future vacancies. The role involves supervising the candidate identity and selection process, providing expertise to hotel management on selection, and collaborating with vendors to advertise vacant positions to attract a diverse talent pool, ensuring quality control throughout.

Employee Benefits and Training Management

Responsibilities include cooperating with unemployment services to handle claims, reviewing service accuracy, and correcting errors. The manager will draft and audit unemployment claim activity reports for hotel management and attend unemployment hearings. Furthermore, the role involves supporting departmental onboarding and cross-training plans to ensure new employees are adequately trained for their roles and to support daily operations. This includes utilizing in-job training tools, supervising ongoing training measures, and coordinating onboarding to create a positive first impression and emphasize guest service.

Employee Relations and Communication

This position requires assisting in maintaining effective employee communication channels within the hotel, including opening daily channels and supporting regular hotel meetings. The manager will verify the accuracy and consistency of document processing, check supporting documentation, and determine appropriate actions. Utilizing the "Door Opening" policy to promptly address employee concerns or questions is essential, with a process for submitting concerns to department managers or HR supervisors for resolution. Cooperation with the Loss Prevention department for incident investigations is also a key duty.

Legal and Regulatory Compliance

Ensuring employee files contain all necessary employment, performance management, and salary documentation, while maintaining confidentiality, is critical. The role requires adherence to employee file access, review, and audit procedures, complying with the "Confidentiality Law." Medical records must be stored securely and confidentially. The manager will promote inspection processes, communicate hotel regulations and laws through employee handbooks, and ensure all employees are informed of safety and security policies. Regular audits with the District Manager and representation on the Safety Committee are also part of this function, along with managing employee compensation audits and overseeing selection/non-selection record-keeping.

Work Location and Type

This is a full-time position based in Medina, within the Central Area District.

About the Procurement Specialist Role

Tibah Airports Operation, responsible for Prince Mohammad Bin Abdulaziz International Airport in Medina, Saudi Arabia, is seeking a Procurement Specialist. This full-time position is based in Medina, Al Madinah, Saudi Arabia, and focuses on executing end-to-end procurement activities to ensure the acquisition of high-quality products and services at competitive prices.

Role Purpose and Context

The Procurement Specialist operates within the Procurement & Contracts department under Shared Services. This role is crucial for driving the sourcing of qualified suppliers, negotiating contracts, managing vendor relationships, and ensuring all procurement operations align with Tibah Airports Operation Company's policies, budgetary constraints, and quality standards. The objective is to support the organization's commitment to excellence and operational integrity.

Key Responsibilities

• Conduct vendor registration and pre-qualification checks according to company processes.
• Perform market sweeps to identify and recommend qualified vendor shortlists that meet procurement specifications.
• Continuously evaluate and monitor the approved vendor base for technical and financial performance.
• Manage end-to-end procurement operations, including the preparation and processing of Purchase Orders (POs) and Requests for Quotation (RFQs).
• Ensure timely delivery of goods and services within agreed timelines, quality standards, and budget limits.
• Identify and report deviations from procurement plans and implement corrective actions.
• Support the preparation and review of procurement contracts, ensuring compliance with policies and regulations.
• Ensure all sourcing and contracting activities comply with applicable regulatory frameworks and internal governance.
• Prepare detailed supplier performance reports, including evaluations and improvement recommendations.
• Maintain accurate procurement records within the Oracle ERP system.
• Support the preparation of periodic procurement dashboards and KPI reports.

Required Qualifications and Experience

• Education: Bachelor's Degree in Business Administration, Supply Chain Management, Procurement, or a related discipline.
• Experience: Minimum of 3 years of relevant procurement experience, with at least 1 year in a similar specialist role, preferably within the aviation, infrastructure, or services industry.
• Languages: Fluent in both Arabic and English is required.
• Certifications: CIPS, CSCP, CPP, or equivalent procurement/supply chain certification is an advantage.

Technical Skills and Knowledge

• Proficiency in ERP Systems, specifically the Oracle Procurement module.
• Advanced skills in MS Office Suite, including Excel, PowerPoint, and Word.
• Strong understanding of procurement principles, including sourcing, bid evaluation, contract lifecycle management, and supplier KPIs.
• Awareness of Saudi procurement regulations and international trade compliance.

Work Environment and Location

This is a full-time position located in Medina, Al Madinah, Saudi Arabia. The role operates within the Procurement & Contracts department, contributing to the overall operational efficiency of Tibah Airports Operation.

About the Operator Assistant I Role

Halliburton is seeking an Operator Assistant I to join our team in Al Khobar. This full-time position is designed for individuals with 0-1 years of experience who are eager to learn and grow within the global energy industry. We attract and retain talent by investing in our employees and empowering their career development.

Role Overview and Responsibilities

Under direct supervision, the Operator Assistant I will learn fundamental oil well operations, including drilling fluids and solids control. Key responsibilities involve assisting with the setup and dismantling of service equipment. The role also includes operating specific equipment such as shale shakers and screens, centrifuges, cuttings handling and slurrification systems, and vacuum and pressure washing systems.

Essential Duties and Tasks

• Assist in rigging-up and rigging-down of service equipment.
• Operate equipment including shale shakers, centrifuges, and cuttings handling systems.
• Learn and perform basic oil well operations under supervision.
• Participate in the quality improvement process.
• Promote safety awareness and environmental consciousness.
• Comply with all applicable safety and environmental regulations and guidelines.

Required Qualifications and Skills

• A high school diploma or equivalent is required.
• Ability to communicate effectively with others.
• Proficiency in basic mathematical calculations (addition, subtraction, multiplication, division).
• Basic reading comprehension and writing skills.
• Basic computer skills are preferred.

Work Environment and Commitment

This role is based in Al Khobar and operates on a full-time schedule. The position requires active participation in promoting safety awareness and environmental consciousness, ensuring strict adherence to all Health, Safety, and Environmental (HSE) regulations and guidelines. Compensation is competitive and commensurate with experience.

About the Executive Housekeeper Role

Sheraton Hotels & Resorts is seeking an Executive Housekeeper I to oversee daily shift operations for housekeeping and related departments. This full-time position is based in Medina, Eastern Province, and requires 2-5 years of experience. The role involves ensuring guest satisfaction and maintaining operational standards while managing departmental costs.

Key Responsibilities

The Executive Housekeeper is responsible for the daily operations of housekeeping, ensuring guestrooms, public spaces, and employee areas are clean and well-maintained. This includes directing and working with staff to achieve cleanliness standards, conducting inspections, and holding individuals accountable for corrective actions. The role also involves assisting in ensuring guest and employee satisfaction while adhering to the operating budget.

• Ensuring timely and efficient communication of guest room status to the Front Desk.
• Collaborating with the Engineering department on guestroom maintenance needs.
• Supervising the property's general cleaning schedule and preparing work assignments based on room status and prospective check-outs.
• Monitoring and managing inventory of supplies to ensure adequate stock levels.
• Overseeing daily housekeeping shift operations and ensuring adherence to all policies, standards, and procedures.
• Assisting with the ordering of guestroom supplies, cleaning materials, and uniforms.
• Supporting and supervising an effective inspection program for all guestrooms and public spaces.
• Communicating areas requiring attention to staff and ensuring understanding and follow-up.
• Ensuring all employees are equipped with proper supplies, equipment, and uniforms.

Departmental Cost Management

This role actively participates in managing the department's controllable expenses to meet or exceed budgeted goals. The Executive Housekeeper must understand the impact of departmental operations on the overall property financial objectives and manage accordingly. Comprehension of budgets, operating statements, and payroll reports is necessary for effective financial management of the department.

Customer Service and Human Resources

The position requires responding to and handling guest issues and complaints, striving for continuous improvement in service performance. Empowering employees to deliver excellent customer service and emphasizing guest satisfaction during departmental meetings are key aspects. The role also involves participating in employee accident investigations, supervising staffing levels to meet operational and financial objectives, and ensuring fair and consistent administration of property policies and disciplinary procedures. Providing feedback on service behaviors, conducting on-the-job training, participating in performance appraisals, and assisting with hiring are also integral to the role.

Qualifications and Experience

Candidates must possess a high school diploma or GED with 2 years of experience in housekeeping or a related professional area. Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

About the Role

Sheraton Hotels & Resorts in Medina is seeking a Front Office Manager I to assist in administering front office functions and supervising staff. This full-time position involves overseeing daily operations across Bell/Door Staff, Switchboard, and Guest Services/Front Desk to ensure efficient guest experiences and departmental financial performance.

Role Responsibilities

The Front Office Manager I will manage day-to-day operations, ensuring quality standards and meeting customer expectations. This includes developing plans to prioritize and organize work, handling guest complaints and resolving conflicts, and supervising staffing levels to meet service, operational, and financial objectives. Regular communication with employees regarding business objectives, performance recognition, and desired results is essential. The role requires understanding the impact of departmental operations on overall property financial goals and striving to achieve or exceed them.

Team Leadership and Guest Service

This position involves leading and influencing others through strong interpersonal and communication skills, advocating sound financial and business decisions, and demonstrating integrity. Building mutual trust, respect, and cooperation among team members is key, as is serving as a role model. The manager will supervise and manage employees, understanding their roles well enough to perform duties in their absence, and establishing open, collaborative relationships. In the absence of the Front Office or Assistant Front Office Manager, this role will supervise all Front Office areas. Providing exceptional customer service, responding to guest problems, and empowering employees to deliver excellent service are critical functions. The role also involves interacting with guests to gather feedback on product quality and service levels, and emphasizing guest satisfaction in departmental meetings.

Operational Management and Policy Adherence

Responsibilities include implementing customer recognition and service programs, training staff, and monitoring adherence to credit policies and procedures to minimize bad debts. The role involves supervising same-day selling procedures to maximize room revenue and control property occupancy, as well as overseeing daily Front Desk shift operations to ensure compliance with all policies, standards, and procedures. Ensuring property policies are administered fairly and consistently, and that disciplinary procedures and documentation align with Standard and Local Operating Procedures (SOPs and LSOPs), is also required.

Human Resources Support

Support for employee development through coaching and mentoring is expected. The role involves soliciting employee feedback, maintaining an open-door policy, and reviewing employee satisfaction results to address concerns. Issues related to employee satisfaction will be brought to the attention of the department manager and Human Resources. Assistance may be required in interviewing and hiring team members, and supporting departmental orientation and new hire training programs. Participation in employee progressive discipline procedures is also part of the role.

Qualifications and Experience

Candidates must possess a high school diploma or GED with 2 years of experience in guest services, front desk, or a related professional area. Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

About the Executive Housekeeper Role

Sheraton Hotels & Resorts is seeking an Executive Housekeeper I to oversee daily operations in Medina, Eastern Province. This full-time position requires 2-5 years of experience and focuses on maintaining high standards of cleanliness and guest satisfaction within the housekeeping department.

Core Responsibilities

The Executive Housekeeper I is responsible for the daily shift operations of Housekeeping, and potentially Recreation/Health Club and Laundry. This role involves directing and working with employees to ensure guestrooms, public spaces, and employee areas are clean and well-maintained. Key duties include completing inspections, holding staff accountable for corrective actions, and assisting in ensuring guest and employee satisfaction while adhering to the operating budget.

Managing Housekeeping Operations

• Ensuring timely and efficient communication of guest room status to the Front Desk.
• Collaborating with the Engineering department on guestroom maintenance needs.
• Supervising the property's general cleaning schedule.
• Assigning work based on lists of rooms to be cleaned and anticipated check-outs.
• Conducting inventory checks to ensure adequate supplies.
• Overseeing daily Housekeeping shift operations and ensuring compliance with all policies and procedures.
• Assisting with the ordering of guestroom supplies, cleaning materials, and uniforms.
• Supporting and supervising an effective inspection program for all guestrooms and public spaces.
• Communicating areas needing attention to staff and verifying understanding.
• Ensuring all employees have the necessary supplies, equipment, and uniforms.

Financial Management and Customer Service

This role involves participating in the management of departmental controllable expenses to meet or exceed budgeted goals. The Executive Housekeeper I must understand the impact of departmental operations on overall property financial objectives and manage accordingly. Comprehension of budgets, operating statements, and payroll reports is necessary for effective financial management. Additionally, the position requires responding to and handling guest problems and complaints, striving to improve service performance, and empowering employees to provide excellent customer service, with an emphasis on guest satisfaction and continuous improvement.

Human Resources and Staff Supervision

• Participating in the investigation of employee accidents as needed.
• Supervising staffing levels to meet guest service, operational needs, and financial objectives.
• Ensuring employees understand their expectations and job parameters.
• Administering property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process.
• Observing employee service behaviors and providing individual feedback.
• Utilizing on-the-job training tools to train new room attendants and provide follow-up training.
• Participating in the employee performance appraisal process.
• Assisting with interviewing and hiring employees with appropriate skills.
• Supporting a departmental orientation program for new hires.
• Participating in employee progressive discipline procedures.

Commitment to Equal Opportunity

Marriott International is committed to being an equal opportunity employer. The company welcomes all individuals and provides access to opportunity, fostering an environment where diverse backgrounds are valued and celebrated. This commitment includes non-discrimination on any protected basis, including disability, veteran status, or other legally protected statuses.

About the Role

Sheraton Hotels & Resorts is seeking a Director of Food & Beverage to lead the culinary and beverage operations for its property in Medina, Al-Madinah Al-Munawarah. This full-time position requires a strategic business leader to oversee restaurants, bars, room service, and catering functions, ensuring alignment with brand service strategies and financial objectives.

Strategic Leadership and Financial Management

The Director of Food & Beverage will function as the strategic business leader for all food and beverage operations. This includes developing and implementing departmental strategies, ensuring the operation meets target customer needs, and driving employee satisfaction. A key focus will be on growing revenues and maximizing the financial performance of the department through effective budget management, monitoring sales performance against projections, and identifying opportunities for profit enhancement. The role involves recommending capital expenditures for equipment and renovations, and ensuring adherence to cash and liquor control policies to maintain profit margins without compromising guest or employee satisfaction.

Team Leadership and Development

This position requires strong leadership to guide and motivate the food and beverage team. Responsibilities include setting clear expectations, holding the team accountable for service behaviors, and fostering mutual trust and cooperation. The Director will serve as a role model, demonstrating sound financial and business decision-making, honesty, and integrity. Developing strategies to improve profit, identifying opportunities for innovation, and ensuring regular communication across all food and beverage areas are critical. The role also involves identifying developmental needs within the team and providing coaching and mentorship to enhance knowledge and skills.

Ensuring Exceptional Guest Experiences

A primary responsibility is to ensure the delivery of services that exceed customer expectations, leading to satisfaction and retention. This involves understanding guest needs, providing guidance and feedback to employees, and taking corrective action based on guest feedback and satisfaction results. The Director will review comment cards, guest satisfaction data, and other relevant information to identify areas for improvement and share action plans with property leadership. Empowering employees to provide excellent guest service while maintaining a balance between profit and service satisfaction is essential.

Qualifications and Experience

Candidates should possess a high school diploma or GED with 6 years of experience in food and beverage, culinary, event management, or a related professional area. Alternatively, a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, combined with 4 years of relevant experience, will be considered. The role requires a minimum of 5-10 years of experience.

Required Skills and Knowledge

Successful candidates will demonstrate strong knowledge in the following areas:

• Customer and Personal Service: Understanding principles for providing quality services and evaluating customer satisfaction.
• Management of Financial Resources: Expertise in budgeting, expenditure management, and financial oversight.
• Administration and Management: Proficiency in strategic planning, resource allocation, leadership techniques, and operational coordination.
• Applied Business Knowledge: Understanding market dynamics, enterprise objectives, and aligning actions with business strategies to drive results.
• Management of Material Resources: Effective acquisition and utilization of equipment, facilities, and materials.

About the Role

Sheraton Hotels & Resorts is seeking a Manager for Loss Prevention to oversee operations in Medina, Al-Madinah Al-Munawarah. This full-time position requires 5-10 years of experience and focuses on safeguarding property assets, employees, and guests while ensuring guest and employee satisfaction and meeting operating budgets.

Key Responsibilities

• Manage daily department functions to protect property assets, employees, and guests.
• Maintain required logs, certifications, and documents according to law and Standard Operating Procedures.
• Train staff in emergency procedures and implement accident and fire prevention measures.
• Assist in administering fire prevention programs and emergency preparedness.
• Conduct hazard and risk assessments, including OSHA/SAFETY audits, incident tracking, and hazard abatement.
• Develop detailed property "shut down" procedures to ensure all areas are secured.
• Comply with applicable laws and safety regulations, and follow proper key control guidelines.
• Develop monthly checklists for CCTV, alarmed doors, and duress alarms to ensure functionality.
• Incorporate inspection tours of recording systems into property patrols covering interior and exterior areas.
• Follow the Duty of Care process for guest and employee protection.
• Follow up on unusual activities that could impair guest and employee well-being.
• Handle complaints, settle disputes, resolve grievances, and negotiate with others.
• Implement action plans to monitor and control risk.
• Oversee all loss prevention operations, including patrols, emergency response, investigations, shipping and receiving processes, electronic key systems, and manager on duty responsibilities.
• Oversee and guide the Accident Prevention Committee.
• Oversee the first aid program for guests and employees.
• Oversee the claims process and protect company assets by monitoring General Liability and Worker's Compensation cases.
• Communicate the importance of safety procedures, ensuring employee understanding and monitoring related processes.
• Emphasize teamwork, interdepartmental collaboration, and assertive hospitality as crime deterrents.
• Encourage mutual trust, respect, and cooperation among team members.
• Provide personal assistance, medical attention, emotional support, or other personal care to others.
• Serve as a role model demonstrating appropriate behaviors.
• Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision-making; demonstrate honesty/integrity; lead by example.
• Meet quality standards and customer expectations daily.
• Identify educational needs, develop training programs, and instruct others.
• Inspect and critique the performance of the loss prevention department to maintain professionalism and customer service.
• Provide services that exceed expectations for customer satisfaction and retention.

Additional Duties

• Analyze information and evaluate results to solve problems.
• Develop liaison with local law enforcement and emergency services.
• Inform and/or update executives and peers on relevant information in a timely manner.
• Provide information to supervisors and coworkers via telephone, written form, email, or in person.

Qualifications and Experience

The ideal candidate will possess 5-10 years of relevant experience in loss prevention or a related field. A strong understanding of safety regulations, emergency procedures, and risk assessment is essential.

Work Environment

This is a full-time position based in Medina, Al-Madinah Al-Munawarah, Saudi Arabia, within the hospitality industry at Sheraton Hotels & Resorts.

About the Facility Management Trainer Role

The National Training Center for Facilities and Hospitality Management (FHM) is seeking a Facility Management Trainer for a full-time, on-site position in Medina, Al Madinah. FHM is a non-profit organization established through a partnership between the Technical & Vocational Training Corporation (TVTC), the Saudi Commission for Tourism and National Heritage (SCTH), and Saudi Aramco. The center is dedicated to developing and delivering high-quality training programs to support the facilities and hospitality sectors within Saudi Arabia, aiming to enhance the workforce with industry-specific skills.

Core Responsibilities

The Facility Management Trainer will be responsible for the end-to-end design and delivery of training programs focused on facility management. This includes mentoring trainees to ensure they acquire the necessary skills and competencies to meet industry standards. The role also involves evaluating trainee progress, contributing to the development of training materials, and collaborating with relevant stakeholders to ensure training initiatives align with organizational and industry requirements.

Key Duties and Tasks

• Designing and delivering comprehensive training programs in facility management.
• Mentoring and guiding trainees to develop essential skills and competencies.
• Evaluating trainee performance and identifying areas for development.
• Contributing to the creation and refinement of training materials.
• Collaborating with stakeholders to ensure training relevance and effectiveness.
• Adapting training methodologies to accommodate diverse learning styles.
• Assessing the overall effectiveness of training programs.

Required Qualifications and Skills

Candidates should possess strong analytical skills to effectively evaluate trainee performance and optimize training techniques. Excellent communication and customer service skills are essential for interacting with trainees, colleagues, and stakeholders. Proficiency in delivering training sessions and facilitating management development programs is required. While not strictly mandatory, prior experience in the facilities or hospitality management industry is highly advantageous. The ability to adapt training methods and evaluate training effectiveness is crucial. A bachelor’s degree in Facility Management, Education, or a related field is preferred.

Work Location and Type

This is a full-time, on-site position located in Medina, Al Madinah. The role operates within the framework of the National Training Center for Facilities and Hospitality Management (FHM).

About the Role

First for Decoration is seeking an experienced Architectural Site Engineer for full-time projects in Al Madinah Al Munawwarah, Medina. This role requires a professional with 2-5 years of relevant experience to oversee and ensure the quality execution of architectural and finishing works.

Key Responsibilities

• Supervise and monitor all architectural and finishing activities on site.
• Ensure that all work is executed in accordance with approved drawings, specifications, project standards, and quality requirements.
• Coordinate effectively with consultants, subcontractors, suppliers, and project management teams.
• Review and follow up on material submittals, mock-ups, and shop drawings.
• Monitor the quality of workmanship, project progress, and compliance with project specifications.
• Inspect and approve architectural finishing works and decorative installations.
• Resolve site-related technical issues and coordinate with other disciplines as needed.
• Prepare site reports and support project planning, execution, and handover processes.
• Ensure the delivery of luxury finishing standards, particularly for hospitality and high-end fit-out projects.

Qualifications and Experience

• Bachelor's Degree in Architecture or Architectural Engineering.
• Valid membership and classification with the Saudi Council of Engineers.
• Minimum of 3 years of site experience specifically in Fit-Out and Interior Design projects.
• Proven experience in high-end architectural finishing works and luxury interior fit-out.
• Demonstrated experience in projects within hotels, resorts, hospitality, and luxury commercial sectors.

Technical Skills and Knowledge

• Excellent knowledge of architectural finishes, decorative elements, joinery, marble, stone, gypsum, ceilings, flooring, and wall finishes.
• Familiarity with custom-made interior features and their execution.
• Experience in reviewing, selecting, and approving architectural finishing materials and decorative products.
• Understanding of hotel standards, guest room requirements, public areas, FF&E, and hospitality fit-out works.
• Ability to read, review, and interpret architectural drawings, shop drawings, specifications, and material submittals.
• Strong understanding of quality control procedures and finishing standards.

Work Location and Type

This is a full-time position based in Medina (Al Madinah Al Munawwarah), Saudi Arabia.

About the Role

UCC Holding is seeking a BIM Manager to join their team in Al Madinah, specifically in Medina. This full-time position requires a professional with over 10 years of experience to oversee and advance Building Information Modeling (BIM) processes across projects.

Role Overview and Purpose

The BIM Manager serves as a key liaison between project owners, architects, engineers, contractors, and subcontractors. The primary objective is to develop and analyze virtual construction processes to optimize construction efficiency, achieve cost savings, and enhance project documentation and delivery.

Key Responsibilities

• Develop and implement Building Information Modeling (BIM) standards, protocols, and workflows to streamline design and technical processes across projects.
• Provide leadership and guidance to BIM teams, ensuring consistent implementation of BIM methodologies and best practices.
• Collaborate with architects, engineers, and other stakeholders to integrate BIM into project workflows and facilitate interdisciplinary coordination.
• Oversee the creation and management of BIM models, ensuring accuracy, completeness, and compliance with project requirements and standards.
• Conduct regular quality control checks on BIM deliverables, reviewing models for clashes, errors, and inconsistencies.
• Manage BIM software licenses, tools, and resources to support project teams and optimize productivity.
• Provide training and support to project staff on BIM software and methodologies, fostering a culture of BIM proficiency and innovation.
• Stay updated on industry trends, advancements, and best practices in BIM technology and processes, incorporating new knowledge into project workflows.
• Act as a liaison between project teams and clients, communicating BIM-related requirements, progress, and deliverables effectively.
• Drive continuous improvement in BIM processes and workflows, identifying opportunities to enhance efficiency, collaboration, and project outcomes.
• Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies.

Qualifications and Experience

• Bachelor of Engineering degree.
• Minimum of 12 to 14 years of working experience.
• At least 3 years of experience specifically as a BIM Manager, with a focus on handling mega projects.

Required Skills and Knowledge

• Proficiency in Building Information Modeling (BIM) software such as Revit, Navisworks, or BIM 360 for creating, managing, and coordinating BIM models.
• Strong understanding of architectural, engineering, and construction principles to effectively integrate BIM into design and technical processes.
• Excellent project management skills to oversee BIM implementation, coordinate interdisciplinary teams, and ensure project deliverables are met on time and within budget.
• Advanced knowledge of BIM standards, protocols, and workflows to develop and maintain BIM standards tailored to project requirements and industry best practices.
• Effective communication and leadership abilities to facilitate collaboration among project stakeholders, provide training and support on BIM methodologies, and drive continuous improvement in BIM processes.
• ERP knowledge, preferably SAP functional skills, is a requirement for success in this role.

Work Context

This is a full-time position based in Medina, Saudi Arabia. The role involves close interaction with various project stakeholders to ensure the successful implementation and utilization of BIM technologies.

About the Executive Chef Role

Sheraton Hotels & Resorts is seeking an experienced Executive Chef to lead kitchen operations in Medina, Al-Madinah Al-Munawarah. This full-time position requires a professional with 5-10 years of experience to ensure the overall success of daily kitchen operations, drive culinary excellence, and manage all food-related functions. The role focuses on enhancing guest and employee satisfaction while optimizing financial performance.

Kitchen Operations Leadership

The Executive Chef is accountable for the comprehensive management of kitchen operations. This includes leading the kitchen management team, providing direction for all daily activities, and ensuring all staff understand their roles and responsibilities. The role involves setting performance standards, monitoring staff performance, and fostering a collaborative team environment built on trust and mutual respect. The Executive Chef will also ensure property policies are administered fairly and consistently, and staffing levels are optimized to meet service, operational, and financial objectives.

Culinary Standards and Development

This position involves setting and maintaining high culinary standards across all food preparation areas, including banquets, room service, restaurants, bar/lounge, and the employee cafeteria. Responsibilities include guiding menu development, monitoring the quality of raw and cooked food products, and determining food presentation standards. The Executive Chef will ensure compliance with all food handling and sanitation regulations, maintain purchasing and receiving standards, and oversee food storage. Demonstrating new cooking techniques and equipment to staff is also a key aspect of this role.

Guest Experience and Service Excellence

A significant focus of this role is ensuring exceptional customer service. The Executive Chef will provide and support service behaviors that exceed customer expectations, leading to satisfaction and retention. This involves understanding guest needs, providing guidance and feedback to staff, and managing daily operations to meet customer expectations. The Executive Chef will exemplify excellent customer service, create a positive atmosphere for guest relations, interact with guests to gather feedback, and effectively respond to and handle guest issues and complaints. Empowering employees through training and clear expectations is crucial for delivering excellent service.

Financial Management and Human Resources

The Executive Chef will manage department controllable expenses, including food costs, supplies, and equipment, and actively participate in the budgeting process. Developing and implementing guidelines for purchasing and receiving areas, and establishing performance and budget goals are essential. This role also encompasses managing human resource activities, including identifying developmental needs of staff, coaching, and mentoring. The Executive Chef will administer the performance appraisal process for direct reports, manage employee discipline procedures, and ensure all disciplinary actions are documented according to Standard and Local Operating Procedures.

Additional Responsibilities

The Executive Chef will provide essential information to executive teams, managers, supervisors, co-workers, and subordinates through various communication channels. This includes analyzing information and evaluating results to solve problems effectively. The role requires a strong understanding of brand safety standards and their implementation.

About the Role

CG Resourcing is seeking a Compliance & Performance Manager to join a Facilities Management company. This full-time position is based in Al Ula and Medina, within the Al Madinah region. The successful candidate will be responsible for developing and implementing a comprehensive contract compliance and performance management framework to ensure service providers meet contractual obligations, adhere to regulations, and deliver services according to agreed-upon standards.

Role Overview

The Compliance & Performance Manager will play a key role in overseeing contract adherence and service quality for a prestigious client. This involves conducting regular audits, monitoring Key Performance Indicators (KPIs), and generating detailed compliance and performance reports. The insights derived from these reports will be crucial for driving continuous improvement initiatives and achieving operational excellence within the facilities management services.

Key Responsibilities

• Develop and implement a contract compliance and performance management framework.
• Ensure service providers meet all contractual obligations and regulatory requirements.
• Monitor service delivery against agreed-upon standards and KPIs.
• Conduct regular audits of service provider performance and compliance.
• Prepare and present comprehensive compliance and performance reports.
• Identify areas for improvement and contribute to operational excellence initiatives.

Qualifications and Experience

Candidates for this role should possess a strong background in facilities management or asset management. A Bachelor's degree in a relevant field is preferred, or extensive industry experience demonstrating significant technical capabilities. The role requires a minimum of 15 years of related experience. Proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, Project, and Outlook, is essential. Familiarity with CAFM/EAM systems and asset management principles is also required.

Required Skills and Attributes

• Strong analytical skills for performance evaluation and problem-solving.
• Expertise in the technical specifications of installations.
• Excellent communication skills for reporting and stakeholder engagement.
• Effective time-management skills to handle multiple tasks.
• A detail-oriented and highly organized approach to work.
• Proficiency in negotiation and project management.

Work Location and Type

This is a full-time position located in Al Ula and Medina, within the Al Madinah region. The role involves working with a facilities management company serving a prominent client.