Barista Jobs for High School Graduates in Saudi Arabia

We are looking for a professional barista who is passionate about coffee and customer service,

About the Role

Tabby is a financial technology company operating in the GCC, focused on simplifying shopping and payments through flexible Buy Now, Pay Later options. The company partners with major brands and serves millions of users. Some financial products offered by Tabby may include interest charges. We are seeking a motivated and professional Saudi National to join our Customer Support Operations department as a Customer Service Representative in Riyadh. This role is designed for individuals committed to delivering excellent service and eager to grow within a dynamic company.

Key Responsibilities

• Provide comprehensive customer support via phone, chat, and email, communicating effectively in both Arabic and English.
• Address customer inquiries and resolve issues efficiently to ensure a positive customer experience.
• Adhere to established guidelines and utilize provided tools to deliver prompt and accurate assistance.

Qualifications and Requirements

• Fluency in spoken and written Arabic and English is essential, with a minimum B2 level proficiency in English.
• Willingness and ability to work rotational shifts and report to the office as required.
• Demonstrated helpfulness, composure under pressure, quick learning ability, and a serious approach to work responsibilities.
• Readiness to handle challenging conversations, meticulously follow processes, and maintain a positive attitude during demanding periods. This role involves direct customer service that can be stressful, particularly during peak times.

Required Skills

• Customer Support
• Problem Solving
• Communication

Work Details and Compensation

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. Compensation ranges from SAR 6,000 to SAR 7,500 per month. This includes a base salary of SAR 6,635 gross, a language allowance of up to SAR 500 gross based on proficiency, and a performance bonus of up to 10% of the base salary.

Training and Onboarding

The role includes a paid, 3-week training program conducted in the office. Following training, there will be a 3-week nesting period where new hires will handle live customer cases with close support.

We, the Shovel Coffee Roasters team, believe that coffee is a luxury in itself and an enjoyable addition to your day. In every cup of Shovel Coffee Roasters' harvest, you enjoy a preparation that is a new experience. This is our journey; we always strive to explore exceptional products or new processing methods to share our exploratory journey with you and be your partner in tasting. Therefore, we have sought to build a team of experts in evaluating the quality of green coffee and in roasting coffee, and in tasting it. We have also sought to support and develop our team by taking courses in the field of green coffee, its harvesting and cultivation methods, as well as in roasting and its scientific arts, and obtaining accreditation from the Specialty Coffee Association (SCA). Tasks and Responsibilities: - Prepare hot and cold beverages according to quality standards. - Deal professionally and politely with customers. - Maintain cleanliness and organization in the work area. - Adhere to safety and health standards. - Collaborate with the team to ensure smooth workflow.

Program for training beginners with employment to qualify national cadres to work in the retail sector, through practical training inside the store and a weekly training day at the academy, with direct employment from the first day. Work system: - A training day weekly at the academy. - 5 working days weekly in the store. - One day off weekly (variable according to the schedule). - Variable shifts (morning/evening). - Training costs are covered. - Must be prepared to work during seasons and peak periods. - Work in a mixed environment. Tasks and responsibilities: - Familiarity with the sections and products of the branch. - Receiving and serving customers professionally. - Continuously arranging and organizing the shelves. - Working on the accounting system (cashier) and completing sales transactions. - Opening and closing the showroom according to the work schedule. - Maintaining cleanliness and order in the work environment. - Achieving sales goals and contributing to increasing revenues. Conditions: - The applicant must not be currently enrolled in school. - No commercial registration in the name of the applicant. - No valid health insurance. - Willingness to work with variable shifts. - Ability to work during seasons. - Seriousness, discipline, and ability to handle work pressure. - Ability to work as part of a team. - Must have obtained a secondary school average of 70% or more. - Must have obtained a 50% or higher score on the aptitude test. Benefits: - Immediate employment. - Beginner training program with employment. - Monthly salary throughout the training period. - Health insurance. - Obtaining a local certificate accredited by the Technical and Vocational Training Corporation. - Obtaining an internationally recognized certificate from City Guilds. - Opportunities for career development and professional growth within the company.

A distinguished host is required to join the team to provide exceptional customer service and welcome guests in a professional and friendly manner. The candidate will be responsible for managing reception operations, coordinating appointments, answering phone and email inquiries, and ensuring the comfort of visitors and directing them to the appropriate departments. We are looking for someone with excellent communication skills, the ability to work under pressure, proficiency in using computers and administrative systems, a neat appearance, and a commitment to the highest standards of professional service.

Join Wooden Coffee as a Barista!
We are seeking a dedicated Barista for our location in Riyadh. This is a full-time position that requires a commitment to providing high-quality coffee and excellent customer service.

Responsibilities:

• Prepare and serve a variety of coffee and non-coffee beverages, ensuring consistent quality.
• Follow recipes and operate espresso machines and equipment safely.
• Take orders and handle payments at the register.
• Maintain a clean, organized, and hygienic workstation and guest area according to food safety guidelines.
• Engage with guests in a friendly and professional manner, answering questions about the menu.
• Restock supplies and support opening and closing procedures.
• Collaborate with team members for smooth operations during peak and off-peak hours.

Qualifications:

• Strong customer service and interpersonal skills.
• Basic knowledge of coffee preparation and equipment handling.
• Clear communication skills for professional interactions.
• Understanding of hygiene and safety standards.
• Physically capable of standing for extended periods and lifting moderate weights.
• Basic math skills for handling cash and ensuring order accuracy.
• Prior experience in a café or hospitality environment is preferred but not required.
• Willingness to work flexible shifts, including weekends and holidays.

Join us at Wooden Coffee, where we aim to deliver a unique coffee experience in a welcoming environment!

About the Role

Aljabr Rent a Car is looking for an Applications Reservations Coordinator to join their team. The incumbent will represent the company to customers, ensure the highest levels of service are provided, and adhere to company policies and procedures.

Key Tasks and Responsibilities

• Represent the company and protect its image to customers at all times.
• Provide excellent customer service and handle customer inquiries through various communication channels (internet, calls, personal visits).
• Identify and effectively respond to customer expectations and requests.
• Resolve issues that may affect customer satisfaction within the granted authority.
• Courteous reception and professional handling of customers.
• Receive and process car rental requests via the website and contracted applications, as well as used car sales.
• Coordinate with relevant departments to ensure all customer requests are fulfilled.
• Update the status of available cars at the branch daily through contracted applications as per management directives.
• Fulfill all requests during specified official working hours.
• Follow up with the maintenance department to identify mechanical and technical issues with cars and ensure timely repairs.
• Explain the periodic maintenance program to customers and inform them about maintenance centers and the necessity of adhering to them.
• Follow up on contracts with overdue payments and open contracts with payment arrears.
• Ability to handle customer issues and misunderstandings.
• Communicate with other departments when needed and explain rental details to customers (*, excess mileage, overtime).
• Adhere to the uniform and maintain a clean and tidy personal appearance according to company standards.
• Complete the necessary procedures to open and update new contracts on the specified platforms.
• Responsibility for the safety of vehicles and cash received.
• Review monthly invoices with applications and follow up on their payment.
• Review violations, damages, and accidents recorded for customers and ensure they are included in monthly invoices.
• Handle telephone inquiries in a polite and helpful manner.
• Coordinate car pick-up and drop-off for customers and inform them of relevant information.
• Stay informed about the prices and services of competing companies and report potential business opportunities.
• Daily inventory of parked cars and ensure their safety and readiness for rental.
• Immediate reporting of accident and maintenance cars and sending the necessary documents to the relevant department.
• Perform any other duties as requested by supervisors or managers.

Required Qualifications and Skills

• Proficiency in Arabic, both spoken and written.
• Proficiency in English, both spoken and written.
• Good communication skills and ability to interact with others.
• High problem-solving abilities.
• Ability to work in a team and collaborate.
• Time management and multitasking skills.

About the Role

DELHAM is seeking a motivated and detail-oriented Junior Social Media and Customer Service Specialist to join our team in Riyadh. This role offers an opportunity for individuals with 0-2 years of experience, including fresh graduates, to develop their careers in a dynamic environment. The position involves creative content responsibilities and direct customer interaction, contributing to both the brand's online presence and customer satisfaction.

As a Junior Social Media and Customer Service Specialist, you will manage and enhance social media channels through content creation, and provide customer support across various online and offline platforms. This position is suitable for individuals eager to learn and grow within digital marketing and customer service fields.

Key Responsibilities

• Craft engaging descriptions and captions for social media content.
• Review all content, including videos, photos, and text, before publication to ensure accuracy and eliminate errors.
• Manage the online community by responding promptly to customer inquiries and orders received via WhatsApp and social media direct messages and comments.
• Handle incoming customer phone calls, providing assistance and support.
• Assist customers with tracking deliveries or orders and escalate significant issues to the senior team.
• Support the marketing team with ad-hoc copywriting tasks, contribute to brainstorming sessions, and assist with creative strategy adjustments.
• Adapt to new digital marketing tasks, project coordination, or platform management as departmental needs evolve.

Qualifications and Requirements

• A Bachelor's degree, preferably in Marketing, Business, or Communications.
• Excellent written and verbal communication skills in Arabic, utilizing a friendly local dialect, and proficient English language skills.
• An exceptional eye for detail, with a strong ability to identify spelling mistakes and a low tolerance for typos.
• Good knowledge of various social media platforms and their functionalities.
• Strong time-management skills and a polite, helpful demeanor when interacting with customers and colleagues.
• Flexibility to occasionally monitor messages during busy evenings or weekends.

Required Skills

• Copywriting and Ad-hoc Copywriting
• Content Checking and Attention to Detail
• Community Management and Customer Service
• Problem Solving
• Brainstorming and Creative Strategy
• Digital Marketing and Platform Management
• Writing and Communication
• Social Media Platforms
• Time Management
• Interpersonal Skills

Work Environment and Details

This is a full-time, on-site position located in Riyadh, Riyadh Region. The role is suitable for individuals with 0-2 years of experience, and fresh graduates are encouraged to apply.

About the Role

Multilink Management Consultants is seeking energetic and customer-focused individuals to join Baskin-Robbins outlets in Riyadh, Saudi Arabia, as Waiters/Service Crew. This full-time position offers an opportunity for individuals with 0-1 years of experience to begin a career in customer service within a globally recognized brand.

Role Overview

The ideal candidate will be responsible for delivering exceptional customer service, managing orders, serving a variety of ice cream, desserts, and beverages, maintaining a clean and inviting environment, and ensuring every guest has a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and assist them in making their selections.
• Accurately take customer orders for ice cream, desserts, and beverages.
• Serve ice cream, desserts, and beverages to customers promptly and efficiently.
• Handle cash and point-of-sale (POS) transactions with accuracy.
• Maintain high standards of cleanliness and hygiene throughout the outlet.
• Assist with restocking inventory and support inventory management processes.
• Adhere to all company policies, food safety regulations, and customer service standards.

Qualifications and Requirements

• A minimum of 1 to 2 years of experience in a restaurant, café, fast-food, or ice cream outlet is required.
• Possess good communication and customer service skills.
• Basic English communication proficiency is necessary; knowledge of Arabic is considered an advantage.
• Maintain a presentable appearance and a positive attitude.
• Ability to work effectively in a fast-paced environment and adapt to flexible shift schedules.
• Experience in international food chains, cafés, or quick-service restaurants is preferred.
• Strong teamwork and interpersonal skills are essential.
• A customer-oriented approach with a friendly personality is highly valued.
• Must be physically fit and capable of standing for extended periods.
• Previous experience working in the Gulf region will be an added advantage.

Required Skills

• Customer Service
• Communication
• Teamwork
• Interpersonal Skills

Work Context

This is a full-time position for a Waiter/Service Crew at Baskin-Robbins outlets located in Riyadh, Saudi Arabia. The role is a client position managed by Multilink Management Consultants.

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is central to creating memorable guest journeys by ensuring exceptional first impressions and farewells, aligning with W Hotels' philosophy of awakening guest passions.

Key Responsibilities

• Provide a range of services to guide guests through their arrival and departure processes.
• Take initiative to ensure guest satisfaction from arrival to departure.
• Manage operational needs and proactively address guest requests.
• Complete required reports and administrative tasks.
• Share local area information to enhance the guest experience.
• Adhere to company policies and procedures to maintain a safe workplace.
• Maintain confidentiality of company and guest information.
• Protect company assets and uphold quality standards.
• Maintain a professional uniform, appearance, and communication style.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No specific work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Exceptional guest arrival and guest services skills.
• Strong customer service orientation.
• Excellent communication abilities.
• Effective problem-solving skills.

Work Environment and Details

This full-time, non-management position is located in the Financial District, Riyadh, Saudi Arabia. The role requires standing, sitting, or walking for extended periods. Candidates must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing more than 75 pounds with assistance. W Hotels is part of Marriott International, fostering a culture of curiosity and innovation.

Join Sunbulah Group as a Sales Representative!
Are you passionate about building relationships and driving customer satisfaction? We are looking for a dynamic Sales Representative to join our team in Riyadh.

Key Responsibilities:

• Build and maintain effective front-line relationships with assigned customers to enhance loyalty and satisfaction.
• Oversee and develop existing business within assigned customers/territory.
• Develop a structured daily/weekly call/visit list and maintain accuracy of customer information monthly.
• Conduct intense prospecting of new customers and develop a targeted list with managerial support.
• Process new customer acquisitions and manage administration prerequisites.
• Ensure effective follow-up on orders and deliveries while providing optimal customer service.
• Track, analyze, and report on sales goals and objectives on a daily basis.
• Handle customer inquiries and complaints promptly and accurately.
• Provide appropriate product selections and quotations based on customer inquiries.
• Confirm customer balances, manage payment collections as per company policy.
• Gather market intelligence on competitive activities and report findings to management.
• Participate in team meetings and training sessions as directed by the sales manager.
• Adhere to corporate integrity and values while ensuring compliance with company policies.

At Sunbulah Group, we are dedicated to exceeding expectations for quality, promptness, and reliability in our service. Join us and be a part of our commitment to customer satisfaction!

About the Role

DXC Technology is looking for an Analyst II Business Process Transactions to join its team in Riyadh, Saudi Arabia. This full-time role is suitable for individuals with 0-1 years of experience seeking to advance their careers in business process analysis and customer service within a dynamic technological environment. The incumbent will play a key role in ensuring the smooth running of daily tasks and operations, serving as a primary point of contact for customer inquiries and requests.

Job Responsibilities

• Open and track customer service tickets, ensuring all inquiries are managed efficiently.
• Follow up with customers to ensure their inquiries are resolved within agreed-upon timeframes.
• Ensure no external requests are missed, maintaining a high level of service delivery.
• Handle all customer inquiries and requests professionally and with a customer-centric approach.
• Respond to customer requests by strictly following established processes and procedures.
• Manage task ownership across various services and departments to ensure smooth workflow.
• Assist in integrating new banks, entities, vendors, and suppliers into our systems.
• Identify, assess, and prioritize customer issues to ensure timely and effective resolution.
• Analyze reports to support investigations and identify root causes of problems.
• Write detailed analyses and propose solutions for various encountered situations.
• Provide external customers with regular updates on internal investigations.
• Ensure smooth delivery of daily tasks and operations, contributing to overall efficiency.
• Highlight and resolve operational issues as they arise, minimizing disruption.
• Maintain accurate data for customer requests and carefully manage records.
• Provide routine advice and support to external customers, fostering strong relationships.
• Ensure a thorough understanding and strict adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Qualifications and Requirements

• Bachelor's degree in Computer Science, Information Technology, or an equivalent qualification.
• Diploma in Information Technology with 0-1 years of relevant experience.

Required Skills

• Strong proficiency in the Microsoft Office suite.
• Excellent written and verbal communication skills.
• Proven problem-solving and troubleshooting abilities.
• Ability to work effectively in a team and under pressure.
• Proficiency in both English and Arabic (written and spoken).
• Strong customer focus with effective follow-up skills.
• Basic abilities in diagnosing and analyzing technical issues.
• Proactive and detail-oriented approach to customer service.
• Commitment to timely issue resolution and achieving operational efficiency.
• Effective communication skills, essential for interacting with customers and internal teams.
• Ability to manage multiple tasks simultaneously while maintaining high service quality under pressure.

Job Details

This role is a full-time position, requiring 0-1 years of experience. The work location is Riyadh, Saudi Arabia.