Barista Jobs in Saudi Arabia

Work on all reception tasks for a car rental company

About the Role

Deutsche Bank's Private Bank is seeking a Client Service Executive, Assistant Vice President (AVP) to join its Middle East operations in Riyadh, Saudi Arabia. This role is integral to the Wealth Management business, which offers comprehensive advice and a broad range of traditional and alternative investment solutions to high-net-worth individuals, entrepreneurs, family offices, and foundations. The division aims to create lasting value for clients through bespoke solutions, including multi-generational wealth planning, risk-managed asset management, loans, and deposits, leveraging a global network and close collaboration with the Corporate Bank and Investment Bank. As a growth business for Deutsche Bank, the Private Bank contributes to a more balanced and stable business model for the bank.

In this position, you will provide fundamental support to the Team Head and Relationship Managers (RM) and Investment Managers (IM), assisting in day-to-day business activities, client servicing, and operational support. You will serve as the primary point of contact for RMs and clients regarding operational requests, liaising with key onshore and offshore stakeholders. Your role will be crucial in ensuring the timely action on requests and efficient issue resolution to meet client and RM requirements.

Key Responsibilities

• Provide fundamental support to the Team Head, Relationship Managers (RM), and Investment Managers (IM) in all aspects of client servicing and operational support.
• Act as the primary point of contact for RMs and clients for all operational requests, liaising with key stakeholders including Cross Border, Client Lifecycle Management (CLM), and Business Management.
• Ensure timely action on requests and effective issue resolution to meet client and RM requirements.
• Handle and respond to RM requests and client queries related to account documentation, account balances, account maintenance, statement information, and general product or service information.
• Attend client meetings alongside the RM when required to provide support and address client needs.
• Assist RMs in the new account opening process, including the preparation of comprehensive account opening packs for submission to the CLM team after client signature.
• Review and prepare client-signed quality packs, including Booking Centre documents, for submission to the local CLM team for new account openings.
• Liaise with CLM, Anti-Financial Crime (AFC), Operations Business Support (OBS), and KYC Review teams to follow up on or provide additional information and documentation as requested.
• Promptly follow up on any deficiencies in Booking Centre or regulatory documents to assist RMs in achieving their Key Risk Indicators (KRIs).
• Ensure all operational tasks related to client accounts are completed in a timely manner to maintain satisfactory service levels.
• Provide timely assistance in inputting call reports (provided by the RM) and ensure proper record retention of call reports in Group shared folders, maintaining confidentiality.
• Stay current and thorough on operational processes, services, and the firm’s systems and applications.
• Develop a strong understanding of the governing regulatory framework and uphold relevant policies and procedures to mitigate risks and protect the Bank.
• Support RMs in performing client after-sales tasks and coordinate marketing event invitations and approvals.
• Manage the daily mailing of documentation to the relevant booking centers where applicable.
• Foster strong working relationships across coverage, product, and infrastructure divisions.
• Participate in all Asset Management (AM) group projects and meetings, and handle any regulatory or non-regulatory projects within stipulated deadlines.
• Liaise with IT to arrange video conference meetings and calls.
• Provide back-up support for other team members in their absence to ensure business continuity.

Qualifications and Requirements

• Bachelor's degree or equivalent qualification. A Master's degree is considered a plus.
• Minimum of 5 years of experience in wealth management, either in an assistant role or a sales support capacity.
• Ability to manage time effectively and multitask in a fast-paced environment.
• Strong inter-personal, communication, and consulting skills.
• Excellent teamwork skills and the ability to collaborate effectively within virtual global teams and a matrix organization.
• A client-centric approach to all tasks and interactions.

Required Skills

• Client Servicing
• Operational Support
• Inter-personal Skills
• Communication Skills
• Consulting Skills
• Teamwork Skills
• Client Centricity

Work Environment and Additional Information

This is a full-time position located in Riyadh, Saudi Arabia. Fluency in English is required. Arabic language proficiency (written and verbal) is considered a plus.

• Commitment to wearing the restaurant uniform
• Politeness and good customer service
• Adherence to working hours

• One day off per week
• Accommodation available
• Transportation available

About the Role

W Hotels in Riyadh, Saudi Arabia, is looking for a Food & Beverage Expert to join their team. This is a full-time, non-management position, suitable for individuals with 0-1 year of relevant work experience. The role focuses on creating unforgettable hospitality experiences for guests, going beyond just serving food and beverages to crafting a unique and immersive dining journey. The Food & Beverage Expert will contribute to a wide range of services to ensure guests enjoy their meals and the surrounding ambiance.

Company Philosophy and Work Environment

W Hotels' mission is to ignite the curiosity of travelers and expand their horizons, to be a destination that fulfills life's experiences. Inspired by new faces and new places, the hotels have a flexible and ready spirit, earning them a reputation for reinventing luxury standards worldwide. Their culture and service philosophy, "Whatever/Whenever," is based on bringing guests' passions to life. W Hotels welcomes authentic, innovative, and forward-thinking individuals. Joining W Hotels means becoming part of a prestigious hotel group under the Marriott International umbrella, where you can choose your ideal work environment, achieve your purpose, join a distinguished global team, and realize your dreams.

Key Tasks and Responsibilities

Based on the role description, typical responsibilities include:

• Taking the initiative to provide a wide range of services to ensure guests enjoy their dining experience.
• Setting tables and preparing the dining area for service.
• Communicating effectively with kitchen staff regarding orders and guest needs.
• Interacting with guests, taking orders, and serving food and beverages.
• Maintaining cleanliness of work areas, supplies, and equipment.
• Ensuring all guest transactions are processed smoothly and contributing to the overall experience.
• Adhering to company policies and procedures to ensure a safe and efficient work environment.
• Maintaining quality standards in all aspects of service.
• Maintaining a professional uniform, personal appearance, and professional communication style.

Qualifications and Requirements

• High school diploma or equivalent preferred.
• Less than one year of relevant work experience required.
• No supervisory experience is required for this role.
• No specific licenses or certifications are required.
• Ability to stand or sit, walk for extended periods, including moving over sloped, uneven, or slippery surfaces.
• Ability to read and visually verify information, such as menus.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds (approximately 11 kg) without assistance, and up to 50 pounds (approximately 23 kg) with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Exceptional customer service skills.

Additional Job Information

Job Type: Full-time
Location: Riyadh, Saudi Arabia

Marriott International is committed to being an equal opportunity employer and welcomes everyone and provides access to opportunities. It actively promotes an environment where the unique backgrounds of its partners are celebrated. Their greatest strength lies in the rich blend of culture, talent, and experience of their partners. They are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable laws.

• Prepare and submit weekly operations and development reports to senior management, ensuring accuracy and timeliness.
• Oversee the Employee of the Week recognition program by reviewing customer feedback and collaborating with the Internal Communications team.
• Manage team schedules and coordinate closely with the Workforce Management (WFM) team.
• Monitor team performance against quality scores and KPIs, driving continuous improvement.
• Attend Extensya meetings, tracking work progress and addressing open issues.
• Work with WFM on forecasting and staffing to maintain optimal coverage.
• Collaborate with Training and Quality teams to enhance team performance and service standards.
• Address staffing gaps through efficient replacement management.
• Ensure timely processing of financial transactions submitted by the team.
• Coordinate with the Marketing team regarding campaigns and promotional updates affecting customer service.
• Act as a primary contact with various internal teams including Operations Excellence, Quality, and Driver Care.
• Lead, coach, and develop supervisors and staff, fostering a culture of high performance.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of customer service experience with at least 2 years in a managerial role.
• Experience in the food-tech, e-commerce, or delivery-app sectors is preferred.
• Strong leadership skills and an ability to motivate teams.
• Data-driven mindset experience in tracking KPIs and operational reports.
• Excellent communication skills in both Arabic and English.

A receptionist responsible for receiving customers and welcoming them with a smile and cheerfulness that reflects the identity of the place and gives visitors a distinctive experience from the moment they enter. It requires excellent communication skills, a friendly and positive personality, a love for dealing with children and families, in addition to a high ability to organize and customer service, contributing to organizing the reception area, managing reservations, and responding to phone and electronic inquiries and calls.