BaristaBarista Jobs in Saudi Arabia

More than 354 Barista Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Ticket Seller

Ticket Seller

The Seven Hills for Entertainment

SR 4,000 - 4,500 / Month dotFull-time

Job Objective:

To act as the welcoming front and financial officer, in addition to directly supervising the workflow within the "Children's Island", to ensure the highest standards of service and safety for children and their families, and to guide the team to deliver outstanding performance.

Tasks and Responsibilities:

• Financial Tasks: Managing the cashier system, issuing tickets, accurately processing payments, and preparing daily sales reports (DSR) at the end of the shift.

• Field Supervision: Monitoring the performance of employees in the play area, ensuring everyone adheres to the work schedule, uniform, and teamwork spirit.

• Customer Experience: Welcoming visitors and intelligently solving complex customer issues, ensuring parents' satisfaction with the level of service.

• Quality Control: Ensuring facility cleanliness, safety of the games, and readiness of the branch to receive visitors at all times.

• Training: Guiding new employees and familiarizing them with the established work method in "Children's Island".

Requirements and Conditions:

• Personality: A leadership personality, tactful, and capable of making quick decisions under pressure.

• Experience: Previous experience in the entertainment or retail sector (preferably with previous experience as a cashier or supervisor).

• Technical Skills: Excellent skill in using point of sale (POS) systems and basic computer programs.

• Spirit: High positive energy and ability to interact with children in a cheerful and patient manner.

• Commitment: Ability to efficiently manage evening shifts and weekends.

Benefits:

• Attractive basic salary + performance-related incentives and target achievement.

• A professional work environment that offers you the opportunity for administrative growth.

• Medical and social insurance.

Application Information:

• Location: Riyadh - Granada Mall - Children's Island branch.

• Interviews: Personal attendance at the branch or contact for the interview.


breifcase2-5 years

locationGhirnatah, Riyadh

about 1 month ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated Telephone Operator to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally, aligning with W Hotels' mission to "ignite curiosity, expand worlds" and encourage guests to live life to the fullest.

W Hotels is committed to fostering an environment that opens doors and minds, valuing new perspectives and experiences. The company's core philosophy, "Whatever/Whenever," guides the team in transforming guest passions into reality by offering services at any moment. Individuals with an original, innovative spirit and a forward-thinking mindset are invited to join the global team and develop professionally.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station efficiently.
  • Process guest requests for wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate/deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, assisting individuals with disabilities.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.

Physical Demands

  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications

  • High school diploma or *** equivalent.

Required Skills

  • Telephone Operations
  • Guest Service
  • Communication
  • Problem-Solving
  • Customer Support

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company values the unique backgrounds of its associates and fosters an environment where all are welcomed and provided with access to opportunity. Discrimination is not practiced on any protected basis, including disability, veteran status, or other legally protected grounds.

breifcase0-1 years

locationRiyadh

7 days ago
Receptionist (Saudi)

Receptionist (Saudi)

📣 Job AdNew

Sawaid Recruitment

Full-time

About the Role

Sawaid Recruitment is seeking a professional and customer-oriented Receptionist to join a leading company in the electronics and technology sector. This full-time position is based in Riyadh, Saudi Arabia, and is designed for an individual who can create a positive first impression and contribute to a smooth customer experience. The Receptionist will serve as the primary point of contact for customers and visitors, managing inquiries, service requests, and ensuring efficient front desk operations.

The role involves fostering a welcoming environment, coordinating with internal teams, and maintaining accurate records to support the company's commitment to excellent customer service and operational efficiency.

Key Responsibilities

  • Welcome and assist customers and visitors professionally and courteously, establishing a positive first impression.
  • Register service requests and accurately create work orders within the designated system.
  • Provide essential information regarding the company's products, services, warranties, and service procedures.
  • Coordinate effectively with technicians and internal departments to ensure the seamless execution of service operations.
  • Follow up on service requests, keeping customers informed of progress and relevant updates.
  • Handle incoming customer inquiries efficiently and direct them to the appropriate department or personnel.
  • Maintain accurate customer records and ensure all information is up-to-date within the system.
  • Process all service-related documentation, ensuring data accuracy and integrity.
  • Support daily front desk operations and perform various administrative tasks as needed.
  • Ensure reception and waiting areas are consistently organized, clean, and presentable.
  • Assist in the preparation of reports and the maintenance of operational records when required.

Qualifications and Requirements

  • 1-4 years of professional work experience is required.
  • Previous experience in reception, administration, coordination, or similar roles is highly preferred.
  • Fluency in English (both spoken and written) is mandatory.
  • Strong communication and interpersonal skills are essential for interacting with diverse individuals.
  • A professional appearance and a positive, welcoming attitude are expected.
  • Excellent organizational skills and a keen attention to detail are necessary for managing multiple tasks.
  • Proficiency in Microsoft Office applications and related systems is required.
  • The ability to manage multiple tasks simultaneously and work effectively in a fast-paced environment is crucial.

Required Skills

  • Communication and Interpersonal Skills
  • Organizational Skills and Attention to Detail
  • Proficiency in Microsoft Office Suite
  • Customer Service Excellence
  • Administration and Coordination

Work Environment and Details

This is a full-time position located in Riyadh, Saudi Arabia. While the requirement specifies 1-4 years of professional experience, candidates with 0-1 years of experience are encouraged to apply, with preference given to those with relevant prior experience in reception, administration, or coordination roles.

breifcase0-1 years

locationRiyadh

about 21 hours ago
RECEPTIONIST - Tamayyaz

RECEPTIONIST - Tamayyaz

📣 Job Ad

Novotel Hotels

Full-time

About the Role

Novotel Hotels announces its need to hire a Receptionist in the "Differentiation" department to join the team in Riyadh, Saudi Arabia. As the first point of contact in the organization, you will play a key role in providing a welcoming environment for visitors, clients, and employees. This position requires exceptional organizational skills, strong communication abilities, and a commitment to providing excellent customer service in a fast-paced office environment.

Key Tasks and Responsibilities

  • Welcome visitors, clients, and employees professionally and courteously.
  • Answer incoming phone calls and direct them to the appropriate departments or individuals.
  • Schedule and manage appointments using scheduling software while maintaining accurate calendars.
  • Maintain the reception area in an organized, clean, and professional manner.
  • Perform administrative tasks including mail distribution, data entry, and document management.
  • Provide information about company services and direct inquiries to the relevant departments.
  • Manage visitor logs and ensure compliance with security protocols.
  • Support office operations by assisting with general administrative tasks as needed.
  • Handle correspondence and maintain the confidentiality of sensitive information.
  • Demonstrate professional communication standards in all interactions, both verbal and written.

Qualifications and Requirements

  • Proven experience in a reception, customer service, or similar role requiring direct public interaction.
  • Excellent verbal and written communication skills in English.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications and phone systems.
  • Ability to multitask and prioritize in a busy work environment.
  • Professional demeanor with a friendly and empathetic approach to customers.
  • Ability to remain calm and handle multiple inquiries simultaneously.
  • Strong interpersonal skills and the ability to work collaboratively with diverse teams.

Core Skills

  • Reception
  • Customer Service
  • Organizational Skills
  • Communication (Verbal and Written)
  • Microsoft Office Suite
  • Phone System Operation
  • Scheduling Software Proficiency
  • Appointment Management Systems
  • Interpersonal Skills

Additional Information

Company: Novotel Hotels

Job Title: Receptionist - Differentiation

Location: Riyadh, Riyadh Region, Saudi Arabia

Required Experience: 0-1 year

Job Type: Full-time

Preferred Qualifications: Proficiency in both Arabic and English is preferred. Experience with scheduling software and appointment management systems is also preferred.

Work Environment: [Information about the team, hotel, or workplace culture will be included here, reflecting the specific environment.]

Note: Adjustments may be made according to specific local or legal requirements, such as work permits.

Our Commitment to Diversity and Inclusion: We are an inclusive company, and our goal is to attract, retain, and develop a diverse workforce.

breifcase0-1 years

locationRiyadh

9 days ago
Guest Experience Expert

Guest Experience Expert

📣 Job Ad

Sheraton Hotels & Resorts

Full-time

About the Role

Sheraton Hotels & Resorts in Riyadh is looking for a dynamic, guest-experience-focused individual to join their team as a Guest Experience Expert. This role goes beyond mere check-in and check-out; it's about crafting memorable and unique experiences for every guest. As a Guest Experience Expert, you will be empowered to take initiative, offer a wide range of services throughout the guest's stay, and proactively handle operational needs, guest requests, and reporting. You will be instrumental in making every interaction an integral part of an exceptional guest journey, sharing insights about the local area and ensuring a seamless and enjoyable visit.

At Sheraton, we believe in creating a sense of belonging and connection. As part of Marriott International, we are committed to being an equal opportunity employer, valuing the diverse backgrounds and experiences of our associates. We invite you to join our global community and contribute to our mission of being 'the world's gathering place' by delivering meaningful guest experiences and thoughtful service.

Key Tasks and Responsibilities

  • Provide a wide range of services that guide guests throughout their entire stay.
  • Take initiative to create memorable and unique guest experiences.
  • Handle operational needs and complete necessary reports.
  • Respond to and fulfill guest requests.
  • Share highlights of the local area with guests.
  • Ensure a safe working environment.
  • Adhere to company policies and procedures.
  • Maintain the confidentiality of guest and company information.
  • Protect company assets.
  • Maintain quality standards in all guest interactions and operations.
  • Maintain a professional uniform and appearance.
  • Conduct professional communications with guests and colleagues.

Qualifications and Requirements

  • High school diploma or equivalent.
  • No relevant work experience required.
  • No supervisory experience required.
  • No specific licenses or certifications required.

Required Skills

  • Guest services
  • Customer service
  • Handling operational needs
  • Managing guest requests
  • Reporting
  • Knowledge of local area highlights
  • Commitment to a safe working environment
  • Adherence to company policies and procedures
  • Maintaining confidentiality
  • Protecting company assets
  • Maintaining quality standards
  • Professional uniform and appearance
  • Professional communications

Job and Location Details

This is a full-time, non-supervisory position. The role requires the ability to stand, sit, or walk for extended periods, and the physical ability to move, lift, carry, push, and pull objects weighing up to 10 pounds without assistance. As a Guest Experience Expert, you will be on your feet and take a hands-on approach to your work.

Location: King Fahd Road & King Abdullah Road Intersection, Riyadh, Saudi Arabia, 11623.

Job Number: 26070780

Job Category: Rooms Operations and Guest Services

breifcase0-1 years

locationRiyadh

10 days ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally, contributing to the overall guest experience.

W Hotels' mission is to ignite passion and broaden the world, offering a place to experience life by opening doors and minds. The company is known for its proactive spirit and for subverting the concept of luxury worldwide. The culture emphasizes "Dreaming, to the point of dreaming" and service education to realize guests' passions. W Hotels is an ideal workplace for those who are creative, innovative, and forward-thinking.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests, including wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate/deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests with technical issues to the provider's customer support line.
  • Test communications equipment to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to the manager.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No specific license or certification required.

Required Skills

  • Communication skills.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The position is part of the Rooms & Guest Services Operations category.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company fosters an environment where associates' unique backgrounds are valued and celebrated, recognizing that the blend of culture, talent, and experiences is its greatest strength. Marriott International is committed to non-discrimination on any protected basis, including disability and veteran status, or other bases protected by applicable law.

breifcase0-1 years

locationRiyadh

7 days ago
EBC Executive

EBC Executive

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking an EBC Executive to join their team in Riyadh, Saudi Arabia. This full-time, non-management position is part of Marriott International and focuses on contributing to the sales and marketing efforts within the luxury hospitality sector. The role is integral to upholding the W Hotels brand culture and ensuring exceptional guest experiences through the Whatever/Whenever service philosophy.

Key Responsibilities

  • Liaise with appropriate individuals or departments, such as Sales, Data Administration, or Accounting, to resolve guest inquiries, requests, or issues.
  • Employ sales techniques to maximize revenue and foster guest loyalty to Marriott, including up-selling.
  • Determine and provide complimentary gifts to guests as tokens of appreciation for their patronage, such as rewards points, show tickets, or gift certificates.
  • Promote brand image awareness both internally and externally.
  • Process requests for redeeming Marriott Rewards points.
  • Handle all reservation requests, changes, and cancellations received via phone, fax, or mail.
  • Enter Marriott Rewards information into the appropriate software when taking guest reservations.
  • Answer, record, and process all guest calls, requests, questions, or concerns.
  • Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, and faxing.
  • Assist management in training and motivating employees, serving as a role model.
  • Adhere to all company policies and procedures, ensuring uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues, supporting the team to reach common goals, and listening and responding appropriately to the concerns of other employees.
  • Monitor the performance of others to ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 2 years of related work experience.
  • No supervisory experience required.

Required Skills

  • Proficiency in sales techniques and fostering guest loyalty.
  • Ability to promote brand awareness effectively.
  • Experience with Marriott Rewards programs and reservation processing.
  • Excellent guest call handling and guest service skills.
  • Competence in performing general office duties.
  • Skills in employee training and motivation.
  • Adherence to company policies and professional appearance standards.
  • Commitment to confidentiality and asset protection.
  • Ability to communicate using clear and professional language, both verbally and in writing.
  • Proficiency in telephone etiquette.
  • Strong ability to develop and maintain positive working relationships and teamwork.
  • Effective problem-solving capabilities.
  • Understanding and adherence to quality expectations and standards.
  • Ability to read and visually verify information.
  • Capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

breifcase2-5 years

locationRiyadh

7 days ago
Hostess

Hostess

📣 Job Ad

Everhires

Full-time

About the Role

Everhires is seeking a friendly, professional, and customer-focused Hostess to join our team in Riyadh, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a positive first impression and ensuring smooth front-of-house operations. This full-time position is ideal for an individual passionate about delivering exceptional guest experiences from arrival to departure. The Hostess will be responsible for managing guest arrivals, coordinating seating, and addressing inquiries to maintain a welcoming and efficient environment. This role is key to upholding the standards of service and guest satisfaction.

Key Responsibilities

  • Welcome guests with a warm and professional attitude, setting a positive tone for their visit.
  • Efficiently manage reservations, walk-ins, and waiting lists to optimize guest flow.
  • Escort guests to their designated tables and present them with menus.
  • Coordinate table seating arrangements to ensure a smooth and efficient service flow for the entire establishment.
  • Answer incoming phone calls promptly and assist guests with their inquiries accurately and courteously.
  • Provide realistic and accurate wait-time estimates to guests, especially during peak operational periods.
  • Communicate guest requests, special occasions, and dietary needs effectively to the service team.
  • Maintain the cleanliness and organization of the reception area and waiting lounge to ensure a welcoming atmosphere.
  • Assist in handling guest concerns with professionalism and escalate complex issues to management when necessary.
  • Thank guests upon their departure, ensuring a positive final impression and encouraging repeat visits.

Qualifications and Requirements

  • Previous experience in hospitality, restaurants, or a customer service-oriented role is preferred.
  • Excellent communication and interpersonal skills are essential for interacting with a diverse range of guests.
  • Maintain a professional appearance and a consistently positive attitude.
  • Ability to perform effectively in a fast-paced and dynamic work environment.
  • Strong organizational and multitasking skills to manage various guest needs simultaneously.
  • Basic English communication skills are required; proficiency in Arabic is considered an advantage.
  • Flexibility to work evenings, weekends, and public holidays as required by operational needs.

Required Skills

  • Customer Service Excellence
  • Communication Skills
  • Guest Relations
  • Time Management
  • Teamwork
  • Problem Solving
  • Attention to Detail

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires flexibility to work evenings, weekends, and public holidays as dictated by operational needs. While not explicitly stated as a requirement, previous experience in hospitality, restaurants, or a customer service-oriented role is preferred, with an ideal experience range of 2-5 years. Key Performance Indicators for this role include guest satisfaction scores, reservation accuracy, average guest waiting time, seating efficiency, and positive guest feedback and reviews.

breifcase2-5 years

locationRiyadh

9 days ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and customer-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring all their communication needs are met efficiently and professionally.

Key Responsibilities

  • Attend to, register, note, and process all guest calls, requests, inquiries, or concerns.
  • Operate the switchboard terminal.
  • Process guest requests for wake-up calls, call identification, do not disturb settings, call forwarding, conference calls, calls via Telecommunications Device for the Deaf (TDD), and calls from unregistered guests.
  • Inform guests of any messages they have received.
  • Monitor busy or unanswered lines, maintaining contact with guests on hold to update their status and offering to take messages.
  • Receive, record, and transmit messages accurately, completely, and legibly.
  • Activate and deactivate guest room indicator lights as appropriate.
  • Assist guests with internet access issues, transferring them to the service provider's customer support line when necessary.
  • Test communication equipment to ensure it is functioning properly.
  • Attend to special requests from guests with exceptional needs.
  • Contact the appropriate person or department as needed to resolve guest calls, requests, or issues.
  • Follow up with guests to ensure their requests or issues have been resolved to their complete satisfaction.
  • Dispatch bell staff or service personnel as required.
  • Comply with all company policies and procedures, reporting accidents, injuries, and unsafe working conditions to the manager.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Greet and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Thank guests with genuine appreciation and assist individuals with disabilities.
  • Speak with others using clear and professional language, and answer telephones using appropriate protocol.
  • Cultivate and maintain positive working relationships with others and support the team to achieve common goals.
  • Adhere to quality assurance expectations and standards.

Qualifications and Requirements

  • High school diploma or equivalent certificate from a General Educational Development (GED) program.
  • No prior work experience required.
  • No supervisory experience required.
  • No specific licenses or certifications are required.

Required Skills

  • Telephone operation and communication.

Work Environment and Physical Demands

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. Physical demands include standing, sitting, or walking for extended periods, and the ability to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. The role also involves entering and locating information using computers and/or Point of Sale (POS) systems. Reasonable requests from supervisors for other duties will also be performed.

W Hotels is part of Marriott International, committed to providing equal opportunities and fostering an environment where diversity is valued. The company's mission is to awaken curiosity and expand worlds, offering a place to enjoy life, open doors, and minds, inspired by new faces and experiences, with a core spirit of being ready-for-anything and reinventing luxury norms worldwide through the "Whatever/Whenever" service philosophy.

breifcase0-1 years

locationRiyadh

7 days ago
Agent-Guest Relations

Agent-Guest Relations

📣 Job AdNew

Courtyard by Marriott

Full-time

About the Role

Courtyard by Marriott in Riyadh, Saudi Arabia is seeking a dedicated Agent-Guest Relations to join their team. This full-time, non-management position is an opportunity for individuals with 0-1 year of experience to begin a career in the hospitality industry. The role is based at the hotel located on Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia.

As an Agent-Guest Relations, you will serve as the primary point of contact for guests, ensuring their needs are met and their stay is comfortable. You will provide exceptional customer service, embodying the standards of Marriott International and contributing to the overall guest experience.

Key Responsibilities

  • Provide guests with information regarding property amenities, services, hours of operation, and local areas of interest.
  • Contact appropriate individuals or departments to resolve guest requests or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately.
  • Respond to special requests from guests with unique needs.
  • Communicate VIP arrivals to designated personnel.
  • Adhere to all company policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Relations
  • Customer Service
  • Communication
  • Problem-Solving
  • Teamwork

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role operates within the Rooms & Guest Services Operations job category. The position is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They value the unique backgrounds of their associates and are committed to non-discrimination on any protected basis.

breifcase0-1 years

locationRiyadh

4 days ago
Food and Beverage Supervisor

Food and Beverage Supervisor

📣 Job Ad

Hilton

Full-time

About the Food and Beverage Supervisor Role

Hilton is seeking a Food and Beverage Supervisor to join their team in Saudi Arabia. This full-time position is key to ensuring the smooth operation of daily banquet services and delivering memorable guest experiences. The role contributes to a hospitality culture focused on exceptional guest service and team member well-being within an award-winning workplace.

Key Responsibilities

  • Maintain a positive and friendly demeanor to enhance guest interactions and proactively identify opportunities for service improvement.
  • Supervise the planning, organization, and execution of F&B events, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
  • Oversee event setup, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.
  • Collaborate with relevant Food and Beverage teams by communicating event details, procedures, and updates.
  • Manage the breakdown of function rooms and ensure all equipment is stored properly for future events.
  • Lead the F&B team through scheduling, supervision, coaching, and recognition to promote high performance.
  • Ensure strict adherence to health, safety, sanitation, and alcohol awareness regulations to maintain high standards for guests and team members.

Required Experience and Skills

Candidates should possess a minimum of 5 to 10 years of experience in a relevant hospitality role. Essential skills for this position include:

  • Hospitality: A strong commitment to providing exceptional guest service and creating positive experiences.
  • Integrity: Demonstrating honesty and ethical conduct in all professional interactions.
  • Leadership: The capacity to guide and inspire a team towards achieving collective objectives.
  • Teamwork: A belief in collaborative efforts to achieve optimal outcomes.
  • Ownership: Taking responsibility and accountability for tasks and their results.
  • Urgency and Discipline: Approaching tasks with focus and promptness, recognizing the impact of each action.

Work Context

This is a full-time position based in Saudi Arabia with Hilton. The role offers an opportunity for professional growth within a globally recognized hospitality organization.

breifcase5-10 years

locationRiyadh

10 days ago
Supervisor-Guest Service

Supervisor-Guest Service

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated and guest-focused Guest Services Supervisor to join their team in Riyadh, Saudi Arabia. This is a full-time, non-supervisory position, suitable for individuals with 0-1 year of experience looking to launch their career in hospitality. As a Guest Services Supervisor, you will be instrumental in ensuring exceptional guest experiences from check-in to check-out, embodying W Hotels' commitment to creating memorable stays.

Work Environment and Context

This role is situated within Riyadh's vibrant financial district, offering a dynamic work environment. You will be part of a team passionate about delivering innovative and inspiring experiences, contributing to W Hotels' reputation for luxury and exceptional service.

Key Tasks and Responsibilities

  • Process all guest check-ins, including verifying guest identity, method of payment, room assignment, and activating/issuing room keys.
  • Prepare accurate guest accounts according to individual requirements and input Marriott Rewards information.
  • Ensure room rates match market codes and document any exceptions.
  • Secure payment prior to issuing room keys and verify and adjust bills as needed.
  • Compile and review daily reports, records, and emergency logs.
  • Complete cashier reports and balance accounts accurately.
  • Provide guests with directions and essential property information.
  • Respond to guest requests by contacting appropriate staff and following up to ensure satisfaction.
  • Process all types of payments, vouchers, post-charges, and expenses, and balance and deposit receipts.
  • Count and secure cash at the beginning and end of each shift, obtain manual authorizations, and adhere to all accounting procedures.
  • Report any guest theft to Loss Prevention/Security.
  • Assist management in training, evaluating, counseling, motivating, and coaching employees, and serve as a role model and first point of contact for Fair Treatment/Open Door policy.
  • Develop and maintain positive working relationships with team members, support them in achieving common goals, and respond appropriately to employee concerns.
  • Adhere to company policies and procedures, report accidents, injuries, and unsafe working conditions, and complete safety training and certifications.
  • Maintain a clean and professional appearance and ensure the confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests, anticipate their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Ensure compliance with quality standards and input and retrieve information using computers and Point of Sale systems.
  • Stand, sit, or walk for extended periods and move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

  • High school diploma or equivalent.
  • At least one year of relevant experience.
  • At least one year of supervisory experience.

Required Skills

  • Guest Service
  • Customer Service
  • Training
  • Leadership
  • Teamwork
  • Communication
  • Problem Solving

Additional Job Information

Marriott International is committed to being an equal opportunity employer, and celebrates diversity at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

breifcase0-1 years

locationRiyadh

7 days ago
Guest Experience Expert

Guest Experience Expert

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Guest Experience Expert to join their team. This role focuses on providing exceptional guest experiences that go beyond standard check-in and check-out procedures. The incumbent will be empowered to proactively manage guest needs throughout their stay to ensure smooth operations and deliver outstanding service.

Incumbent Responsibilities

  • Provide a wide range of services to guide guests through their stay and create memorable experiences.
  • Take initiative to proactively address guest requests and operational needs.
  • Complete necessary reports and documentation related to guest services and operations.
  • Share highlights of the local area to enhance the guest experience.
  • Ensure that transactions feel like a natural part of the overall guest experience.
  • Contribute to creating a safe work environment.
  • Adhere strictly to all company policies and procedures.
  • Maintain the confidentiality of guest and company information.
  • Protect company assets.
  • Maintain quality standards in all guest interactions and operational tasks.
  • Maintain a professional uniform, personal appearance, and appropriate communication style.

Qualifications and Requirements

  • High school diploma or equivalent (*****
  • No relevant work experience required.
  • No supervisory experience required.
  • No specific licenses or certifications required for this role.
  • Ability to stand, sit, or walk for extended periods.
  • Willingness to adopt a hands-on work approach.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Core Skills

  • Guest Services
  • Customer Service
  • Communication
  • Problem Solving

Job Details and Work Environment

This position is a full-time, non-management role, located in the vibrant financial district of Riyadh. The job requires 0-1 year of experience. The incumbent will work on-site and not remotely.

W Hotels is committed to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the unique backgrounds of our partners are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our partners. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

7 days ago
Supervisor-Guest Service

Supervisor-Guest Service

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated Supervisor-Guest Service to join their team. This full-time, non-management position is an opportunity for individuals passionate about hospitality and guest services. As a Supervisor-Guest Service, you will be responsible for ensuring an exceptional guest experience from arrival to departure, upholding the standards of the W Hotels brand.

This role is suitable for individuals looking to contribute to guest services operations within a globally recognized luxury hotel brand, fostering a welcoming environment for every guest.

Key Responsibilities

  • Process all guest check-ins, including verifying guest identity, form of payment, room assignment, and key issuance.
  • Set up accurate guest accounts according to individual requirements.
  • Enter and manage Marriott Rewards information.
  • Ensure room rates match market codes and document any exceptions.
  • Secure payment prior to issuing room keys and verify/adjust billing as needed.
  • Compile and review daily reports, logs, and contingency lists.
  • Complete cashier and closing reports accurately.
  • Provide guests with directions and essential property information.
  • Accommodate guest requests, coordinating with appropriate staff members for timely fulfillment.
  • Follow up on guest requests to ensure satisfaction.
  • Process all payment types, vouchers, paid-outs, and charges.
  • Balance and drop receipts, and count and secure the bank at the beginning and end of each shift.
  • Obtain manual authorizations and adhere to all established Accounting procedures.
  • Notify Loss Prevention/Security of any guest reports of theft.
  • Assist management in training, evaluating, counseling, motivating, and coaching employees.
  • Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Develop and maintain positive working relationships with team members, supporting them to reach common goals.
  • Listen and respond appropriately to employee concerns.
  • Follow all company policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management.
  • Complete all required safety training and certifications.
  • Ensure personal appearance is clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests with genuine appreciation, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring their needs are met.
  • Speak using clear and professional language, and answer telephones using appropriate etiquette.
  • Prepare and review written documents accurately and completely.
  • Ensure adherence to all quality standards.
  • Enter and locate information using computers and Point of Sale (POS) systems.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience in guest services or a similar role.
  • At least 1 year of supervisory experience.

Required Skills

  • Guest Services Operations
  • Customer Service
  • Communication Skills
  • Problem-Solving
  • Attention to Detail
  • Computer Proficiency (POS Systems)
  • Team Leadership
  • Financial Transaction Handling

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. This role is not remote.

breifcase0-1 years

locationRiyadh

7 days ago
ممثلة مبيعات -خميس مشيط I Salesperson - Khamis Mashit

ممثلة مبيعات -خميس مشيط I Salesperson - Khamis Mashit

📣 Job Ad

Nice one

Full-time

About the Role

Nice One is looking for an enthusiastic and customer-centric Sales Associate to join their retail team in Khamis Mushait. This role plays a key part in driving in-store sales, delivering excellent customer service, and supporting daily store operations to achieve revenue and customer satisfaction goals. The role requires a proactive approach to customer service and contributing to the overall store performance.

Key Tasks and Responsibilities

  • Proactively greet and engage with customers to understand their needs, showcase products, explain features, and recommend suitable solutions to successfully close sales.
  • Achieve individual and store sales targets by increasing conversion rates, average transaction value, and maximizing units per transaction.
  • Provide outstanding customer service by responding promptly to inquiries, professionally handling returns and complaints, and ensuring necessary follow-up to guarantee customer satisfaction and encourage repeat business.
  • Maintain up-to-date product knowledge, including current promotions, pricing, and new arrivals, to support effective selling and upselling techniques.
  • Process sales accurately and efficiently using the Point of Sale (POS) system, handling cash and electronic payments according to company procedures, and ensuring the security of all transactions.
  • Support product visual merchandising standards by replenishing stock, organizing displays, and ensuring the sales floor remains clean, safe, and inviting at all times.
  • Assist with inventory management activities, including receiving shipments, conducting stock counts, and reporting any discrepancies to store management.
  • Actively participate in store meetings, training sessions, and product briefings to continuously enhance selling skills and product knowledge.
  • Collaborate effectively with colleagues and management to support in-store promotions and events and foster a positive work environment.
  • Strictly adhere to all company policies, loss prevention procedures, and health and safety guidelines.

Qualifications and Requirements

  • High school diploma or equivalent is required.
  • A minimum of one year of experience in retail or sales requiring direct customer interaction is preferred; however, recent graduates with strong customer service skills are encouraged to apply.
  • Must possess legal authorization to work in the Kingdom of Saudi Arabia.

Required Skills

  • Excellent verbal communication and active listening skills to effectively engage with customers and build rapport.
  • A strong customer-centric orientation with a commitment to delivering a positive shopping experience.
  • Proficiency in basic arithmetic and cash handling, with comfort in using POS systems and mobile devices for sales transactions.
  • Ability to work effectively in a fast-paced retail environment, manage multiple customers simultaneously, and prioritize tasks efficiently.
  • Proven teamwork capabilities with a collaborative mindset and a willingness to support colleagues and store initiatives.
  • Meticulous attention to detail, punctuality, and reliable attendance.
  • Flexibility to work various shifts, including weekends and holidays, as required by store schedules.
  • Proficiency in Arabic and basic communication in English is preferred.

Additional Information

This is a full-time position. The work location is Khamis Mushait, and the company operates within the Riyadh region of Saudi Arabia. Nice One is committed to creating an inclusive work environment and welcomes applications from all qualified candidates, providing reasonable accommodations during the recruitment process upon request.

breifcase0-1 years

locationRiyadh

9 days ago