Call center agent Jobs With No Experience

• Respond to telephone inquiries about the company's services following standard scripts and procedures.
• Ensure calls are answered in a timely manner and handled effectively.
• Document all details of telephone conversations and actions taken.
• Guide and train junior Call Center Agents to maximize the quality of service.
• Build customer interest in our services and products.
• Maintain existing databases with updates on each customer status.

• Diploma Degree in Business Administration or higher.
• New graduates are welcome; experience in customer service or insurance is preferred.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint).
• Ability to manage physical demands of the role.

• Bachelor/Diploma Degree.
• Good command of English.
• Flexible working hours (choices include 8am-5pm, 11am-8pm, or a split shift 8am-1pm/4pm-8pm).

• Answer inbound calls and assist customers with specific inquiries.
• Perform outbound calls for appointments, telemarketing, and surveys.
• Build customer interest in our services and products.
• Provide personalized customer service at the highest level.
• Update and maintain customer databases and systems.
• Assist in updating IVR recordings as needed.
• Carry out other duties as assigned.

• Basic computer knowledge and technological skills.
• Excellent verbal and written communication skills.
• The ability to manage difficult customer situations.
• Dependability and punctuality.
• Strong judgment and problem-solving abilities.
• A team player with a pleasant demeanor.

Job Title: Call Center Employee

Working Days: 6 days with variable shifts

Working Hours: 9 hours

Job Description:

We are looking for an enthusiastic and dedicated Call Center Employee to join our influencer marketing agency. The ideal candidate will be responsible for contacting influencers, coordinating visits, and managing coverage tasks. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

- Contacting influencers via phone, email, and social media to schedule visits and coverage tasks.

- Coordinating and managing influencer visits, ensuring that all logistics run smoothly.

- Providing detailed information about our campaigns and answering any questions influencers may have.

- Maintaining accurate records of all interactions and scheduled visits.

- Collaborating with the marketing team to ensure the smooth execution of influencer campaigns.

- Following up with influencers to gather feedback and ensure satisfaction.

- Addressing any issues or concerns that may arise during the coordination process.

• Customer reception and responding to their inquiries politely.
• Providing accurate information about services.
• Recording customer data.
• Achieving goals
• Females only required
• Evening shift