Join our team at M Hotel Al Dana Makkah as a Housekeeping Supervisor!As a pivotal member of our establishment, you will ensure the cleanliness and orderliness of all areas of the hotel. Your leadership will inspire the housekeeping team to maintain high standards of guest satisfaction and operational excellence.
Key Responsibilities:- Organize and assign daily tasks to Housekeeping Attendants to ensure efficient service.
- Supply necessary resources for housekeeping tasks, including keys and supplies.
- Handle guest requests and complaints effectively to enhance satisfaction.
- Regularly inspect guest rooms for cleanliness and quality assurance compliance.
- Communicate with the Front Office for operational efficiency.
- Report damages and manage lost and found procedures.
- Order supplies and manage inventory to ensure adequate stock levels.
- Evaluate and provide feedback on Housekeeping Attendant performance.
- Train Room Attendants on Standards of Performance (SOPs).
- Maintain compliance with environmental, health, and safety standards.
We are committed to providing a supportive work environment where you can thrive and grow in your career!