Office Manager Jobs in Saudi Arabia

About the Role

The Apple Retail Store Manager delivers an exceptional customer experience, bringing together the best of Apple and specialized expertise to help individuals achieve what they love. Apple is committed to fostering a culture where everyone feels they belong and is inspired to do their best, viewing inclusion as a shared responsibility.

Role Responsibilities

As an Apple Store Manager, you will lead, coach, and develop a team to deliver outstanding customer experiences. You will actively engage in customer interactions, guiding your team to achieve performance goals and business priorities. This role involves leading key objectives within specific store areas, as well as company-wide priorities, collaborating with others to implement strategies and achieve Apple's goals.

Key Tasks

• Lead a team, developing and empowering each member to achieve learning, growth, performance, and development goals.
• Assist in recruiting, training, and developing a diverse, high-performing team, ensuring retention.
• Actively participate in leading the store floor by engaging with team members and customers, modeling best practices, and ensuring business priorities are met and exceptional customer service is delivered.
• Address customer and team member concerns and escalations, partnering with leadership, business partners, or HR as needed.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within designated functional areas.
• Maintain and adhere to company policies and procedures, protecting all company assets, including confidential business information, customer information, team member information, and financial information.
• Contribute to an inclusive environment by respecting individual differences and showing curiosity to learn.
• Embody Apple's values of inclusion and diversity in daily activities.
• Act as a role model in inclusive leadership behaviors, building and developing diverse teams and retaining them.
• Take necessary actions to create a safe, respectful, and inclusive environment for all team members.
• Perform other duties as assigned.

Qualifications and Requirements

• Ability to work a schedule that meets business needs, which may include evenings, weekends, and holidays in the store.
• Commitment to punctuality, in line with local laws, considering any approved accommodations.
• Proficiency in English and the local language, both written and spoken.
• Experience leading others in retail, sales, or a related field.

Required Skills

• Leadership
• Coaching and Mentoring
• Team Development and Retention
• Customer Experience Excellence
• Sales Acumen
• Recruiting and Training
• Store Floor Leadership
• Problem Solving and Conflict Resolution
• Decision Making
• Effective Communication
• Providing Feedback
• Integrity
• Ability to exceed goals and persevere in achieving them despite obstacles and setbacks.
• Ability to meet commitments and establish mechanisms to encourage others to do the same.
• Ability to build trust within the team and operate with a high level of integrity.
• Ability to make sound and timely decisions by asking questions, using analysis, experience, and judgment.
• Ability to adapt communication style to different audiences.
• Ability to provide support and guide others through challenges while remaining calm in a fast-paced retail environment.

Additional Details

This role is available full-time in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in leading individuals within the retail, sales, or a similar field. Apple is committed to providing an inclusive work environment where everyone feels they belong, believing that accessibility is a fundamental human right.

About the Role

Fortinet is seeking a highly organized and detail-oriented HR Talent Operations Partner to join our team. This role will primarily support Saudi Arabia and the broader EMEA region, acting as a crucial point of contact for employees and managers on a wide range of HR-related matters. You will be instrumental in ensuring the smooth and compliant execution of HR operations, contributing to a positive employee experience and efficient organizational functioning.

Role Context and Location

This full-time position is based in Riyadh, Saudi Arabia. The role requires a professional with 5-10 years of experience in HR operations, particularly within international environments. The ideal candidate will possess a strong understanding of local Saudi Arabian labor laws and government portal management, alongside a broad knowledge of HR best practices across different regions.

Key Responsibilities

• Serve as the primary point of contact for employees and managers regarding HR-related inquiries and support needs.
• Provide comprehensive HR support and administration, including managing offboarding processes and payroll-related operations.
• Oversee the end-to-end hiring process, managing both PEO vendor engagements and direct employment within the Saudi entity, ensuring strict adherence to local legal requirements.
• Execute established hiring, onboarding, and administrative processes with a high degree of accuracy and timeliness, ensuring all deadlines are consistently met.
• Coordinate effectively with internal stakeholders, external vendors, and candidates to facilitate a seamless hiring experience and a smooth transition into the organization.
• Accurately enter and audit data within the Human Resources Information System (HRIS).
• Ensure a thorough understanding and clear communication of all relevant compliance and local legal requirements.
• Document all HR actions by completing necessary forms, reports, and records.
• Manage end-to-end immigration and mobility processes, ensuring full compliance with relevant regulations and meeting strict visa application deadlines.
• Build and maintain professional relationships with external vendors, collaborating effectively to ensure adherence to internal procedures, service standards, and agreed timelines.
• Identify existing process gaps and inefficiencies, recommending and implementing improvements to enhance operational effectiveness.
• Manage benefits enrollments and provide assistance with related employee queries.
• Offer ad-hoc support to the EMEA HR team as required.
• Contribute to ongoing EMEA HR projects.
• Provide support to other regions as needed.

Required Qualifications and Experience

• Proven experience delivering HR support in international environments.
• Demonstrated ability to manage government-related portals, specifically QIWA.
• Strong analytical and problem-solving abilities with a keen eye for detail.
• Highly organized with exceptional multitasking capabilities, able to manage competing priorities efficiently.
• A collaborative and adaptable team player, comfortable working in dynamic, fast-paced settings.
• Proficiency in HRIS platforms and a wide range of software tools, including Microsoft Word, Excel, Outlook, and PowerPoint. Experience with Oracle HRIS would be advantageous.
• Ability to thrive in environments with shifting priorities and evolving responsibilities.
• Demonstrated ability to manage multiple end-to-end HR processes simultaneously, such as onboarding, offboarding, and employee engagement initiatives.
• Capability to execute tasks and deliver results within tight deadlines.

Essential Skills

• Excellent written and verbal communication skills.
• HR support and administration.
• Offboarding processes.
• Payroll-related operations.
• Hiring process management.
• Compliance with local requirements.
• Onboarding processes.
• Administrative processes.
• Data entry and auditing in HRIS.
• Understanding and communication of compliance and local legal requirements.
• Documentation of HR actions.
• Immigration and mobility management.
• Management of visa application deadlines.
• Relationship management with external vendors.
• Process improvement identification.
• Benefits enrollment management.
• HR support in international environments.
• Management of government-related portals (*, QIWA).
• Analytical skills.
• Problem-solving abilities.
• Attention to detail.
• Organization and multitasking capabilities.
• Teamwork and adaptability.
• Proficiency in HRIS platforms.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with Oracle HRIS is advantageous.
• Ability to manage end-to-end HR processes.
• Experience with employee engagement initiatives.
• Ability to deliver results within tight deadlines.

About the Role

Burjline Builders is seeking a General Manager to lead a marketing agency based in Riyadh, Saudi Arabia. This role requires a strategic leader with a strong background in the marketing or advertising industry, possessing significant business acumen and a proven record of driving growth and operational excellence. The General Manager will oversee the agency's operations, including strategic planning, financial management, team leadership, and client satisfaction, blending creative industry knowledge with commercial skills to ensure sustained success and profitability.

Key Responsibilities

• Develop and implement the agency's long-term strategic vision, business plans, and operational goals to drive sustainable growth.
• Assume full Profit & Loss (P&L) responsibility, overseeing budgeting, financial forecasting, and resource allocation to maximize profitability and ensure financial health.
• Lead and mentor a multidisciplinary team, fostering a collaborative, innovative, and high-performance work culture.
• Direct all day-to-day operations, ensuring seamless project delivery, exceptional quality of work, and optimal resource utilization.
• Drive business development initiatives by identifying new market opportunities, cultivating key client relationships, and leading high-level pitches.
• Serve as the senior point of contact for major clients, ensuring their needs are met and their expectations are exceeded to build lasting partnerships.
• Analyze market trends, competitor activities, and industry developments to keep the agency at the forefront of innovation and maintain a competitive edge.
• Establish and monitor key performance indicators (KPIs) across all departments to measure success and drive continuous improvement.

Qualifications and Requirements

• Proven experience in a senior leadership position, such as General Manager, Managing Director, or Head of Operations, within a marketing, creative, or advertising agency.
• A Bachelor's degree in Business Administration, Marketing, or a related discipline.
• Demonstrable success in driving business growth, acquiring new clients, and managing a profitable P&L.
• Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage a diverse team.
• Strong strategic thinking and problem-solving capabilities, with a deep understanding of the marketing and advertising landscape.
• Excellent financial literacy and commercial acumen.
• Experience working within the Saudi Arabian or wider GCC market is highly desirable.

Required Skills

• Strategic Planning
• Financial Management
• Team Leadership
• Client Satisfaction
• Business Acumen
• Business Development
• Market Trend Analysis
• Key Performance Indicators (KPIs)
• Leadership
• Communication
• Interpersonal Skills
• Problem-Solving
• Financial Literacy

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience. A competitive salary and comprehensive benefits package will be offered to the successful candidate, commensurate with their skills and experience.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dynamic and experienced Housekeeping Manager. This full-time management position is essential for ensuring the highest standards of cleanliness and guest satisfaction throughout the hotel. The role includes overseeing daily operations, managing staff, and contributing to the overall financial success of the hotel.

Key Responsibilities

• Oversee and manage the daily operations of the housekeeping department, and if applicable, laundry/recreation/spa services.
• Direct and train staff and assist as business necessitates, ensuring all guest rooms and public areas and employee areas are maintained to the highest standards of cleanliness.
• Conduct daily inspections of guest rooms and public areas, holding staff accountable for any necessary corrective actions to maintain W Hotels' renowned standards.
• Ensure efficient and timely communication of room status to the Front Desk.
• Prepare daily work assignments based on the list of rooms requiring immediate cleaning and expected departures.
• Manage inventory of housekeeping supplies to ensure adequate stock levels are maintained.
• Support and oversee an effective inspection program for all guest rooms and public areas.
• Understand and manage the department's impact on the overall financial goals of the property, striving to meet or exceed budget goals.
• Verify that all staff have the necessary supplies, equipment, and uniforms.
• Communicate to staff areas that require attention and follow up to ensure understanding and execution.
• Oversee daily housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
• Participate in management meetings, consistently communicating a clear and consistent message regarding departmental goals to achieve desired outcomes.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Create and maintain open, collaborative relations with staff, and promote a similar environment amongst the team.
• Schedule staff according to business needs and track employee time and attendance.
• Ensure staff understand their expectations and performance standards.
• Apply property policies fairly and consistently, completing disciplinary procedures and documentation in accordance with Standard and Local Operating Procedures (SOPs and LSOPs), and support the peer review process where applicable.
• Oversee staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Monitor staff service behaviors and provide constructive feedback.
• Ensure employee recognition programs are activated and executed across all shifts.
• Participate in ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction survey results to identify and address concerns.
• Participate in progressive disciplinary procedures for employees.
• Celebrate team successes and publicly acknowledge team members' contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to deliver exceptional customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and resolve guest issues and complaints effectively.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or equivalent, plus two years of experience in housekeeping or a related professional field.
• Alternatively, a two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no prior work experience required.

Required Skills

• Housekeeping
• Laundry Operations
• Guest Satisfaction
• Budget Management
• Human Resources Management
• Customer Service Excellence

Work Environment and Location

This is a full-time position requiring 2-5 years of experience. The work location is Riyadh, Saudi Arabia, at the address: Al Aqiq Street, Financial District, Riyadh, Saudi Arabia, 13519.

About the Role

Mace, a firm with expertise in construction and consultancy, is seeking a Senior Construction Manager to join a significant development program in Riyadh, Saudi Arabia. This project involves a large mixed-use development, including sports, entertainment, and arts facilities, along with associated infrastructure. As part of an integrated delivery partner team, the role will focus on leading on-site construction activities to ensure safe, efficient, and high-quality delivery of multiple work packages during the project's delivery phase. Mace aims to unlock potential in individuals and projects by combining construction expertise with consultancy, and this role offers the opportunity to contribute to a major program in Saudi Arabia.

Key Responsibilities

• Lead and oversee daily construction operations within assigned areas, ensuring adherence to program, budget, and quality expectations.
• Serve as a primary interface between contractors, consultants, and the delivery partner team to facilitate coordination and resolve site issues.
• Monitor contractor performance to ensure compliance with contractual obligations, methodologies, and approved construction plans.
• Promote health, safety, and environmental standards, fostering a proactive safety culture across all site activities.
• Review and validate construction methodologies, sequencing, and logistics plans to support efficient project delivery.
• Manage and coordinate interfaces between disciplines, packages, and stakeholders to minimize disruption and rework.
• Provide leadership and direction to Construction Managers and site teams, cultivating a high-performance and collaborative environment.
• Support progress reporting, risk management, and mitigation strategies, ensuring timely escalation of critical issues.
• Contribute to commercial awareness on site, identifying potential risks, variations, and opportunities for improvement.
• Ensure project delivery aligns with established governance, quality standards, and client expectations.

Qualifications and Requirements

• Degree qualification in Construction Management, Engineering, or a related discipline.
• Extensive experience operating at a Senior Construction Manager level on major construction or infrastructure projects.
• Proven track record working within a PMC, consultancy, or delivery partner environment on complex, fast-paced developments.
• Demonstrated ability to manage contractors and drive performance on large-scale site-based projects.
• A strong commitment to health, safety, and quality standards.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Experience working on large, technically complex developments is highly desirable.
• Must meet necessary visa criteria for the Kingdom of Saudi Arabia and possess relevant work experience on high-valued projects/programmes for a project management consultancy business, as required for immigration and client approval.

Required Skills

• Construction Management
• Engineering
• Health, Safety, and Environmental Standards
• Stakeholder Management
• Communication Skills
• Construction Sequencing
• Logistics
• Multi-package Coordination
• Contractor Management
• Quality Standards

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Mace is an inclusive employer and welcomes applications from a diverse range of candidates. The company is open to discussing flexible working options where suitable for the role.

About the Role

Chalhoub Group is seeking a Store Manager to lead operations in Riyadh. For over seventy years, Chalhoub Group has been a key player in creating luxury experiences across the Middle East, managing a diverse portfolio of over 10 owned brands and distributing over 400 international names in fashion, beauty, jewelry, watches, eyewear, and lifestyle categories. The Group operates with a people-first culture emphasizing diversity, equity, and inclusion, fostering a forward-thinking environment. With over 16,000 professionals across eight Middle Eastern countries and a presence in LATAM, Chalhoub Group is recognized for its commitment to sustainability and has achieved Great Place to Work® certification in multiple markets. The company is dedicated to reaching Net Zero by 2040.

Role Responsibilities

The Store Manager is responsible for driving business performance, achieving sales targets, cultivating a base of loyal VIP customers through recruitment and retention, and effectively managing the store team. This role ensures full adherence to brand guidelines and store operational processes.

• Drive Business Performance: Lead by example, embodying brand values and philosophy in all interactions. Define, execute, and monitor store action plans to meet sales targets and KPIs. Manage the customer database to foster strong relationships and identify future sales opportunities. Stay informed on market trends, products, and competitors, sharing feedback with relevant teams. Adopt a hybrid approach by leveraging both online and offline sales channels.
• Team Leadership and Development: Provide clear direction to the team regarding business and store objectives. Identify, recruit, develop, and retain talent. Foster a positive work environment built on trust and respect, acting as a liaison for employee feedback to leadership and HR. Coach team members, promote a growth mindset using available learning resources, and monitor individual development plans. Ensure performance improvement discussions are transparent and documented.
• Customer Experience Enhancement: Develop an omnichannel mindset within the team, promoting various customer touchpoints (physical and digital). Focus on clienteling techniques, particularly for VIP customers, utilizing customer data to anticipate needs. Promote the brand's e-commerce business and related activities. Recruit new clients and convert them into loyal VIP customers by delivering excellent experiences and consistent networking.
• Operational Excellence: Ensure strict adherence to all sales and operational policies and procedures. Manage e-commerce order fulfillment within set service level agreements (SLAs) for time and quality. Utilize technology tools for customer experience enhancement (*, Clienteling app, OMS, Business WhatsApp) and ensure team proficiency. Maintain operating standards for stock replenishment and visual merchandising as per brand guidelines. Ensure compliance with legal, safety, security, retail operations, and HR guidelines, escalating issues as needed. Optimize floor coverage by analyzing traffic data and anticipating peak hours.

Experience and Qualifications

To succeed in this role, candidates should possess the following:

• Experience: 5-10 years of relevant experience.
• Team Leadership: Proven experience in managing and developing a sales team.
• Business Acumen: Demonstrated success in meeting or exceeding sales targets.
• Clienteling Expertise: Ability to manage and expand a client book using CRM tools.
• Communication Skills: Fluency in English.
• Product Knowledge: Understanding of luxury fashion trends, materials, and craftsmanship, with the ability to provide styling advice.

Work Environment

This is a full-time position based in Riyadh. The role operates within Chalhoub Group's people-first culture, emphasizing diversity, equity, and inclusion.

About the Role

Talent Blueprint FZ LLC is seeking a Teams Services Manager to oversee the planning, coordination, and delivery of team-related services throughout a major tournament lifecycle. This role ensures participating teams receive a comprehensive operational experience, acting as a liaison between teams and various functional areas of the tournament. The Manager will be responsible for the implementation of all team service operations, including accommodation, transportation, training sites, arrivals, departures, and ongoing support.

This position requires close collaboration with internal departments, host city stakeholders, service providers, and participating teams. The successful candidate will ensure all team requirements are met in accordance with tournament standards and operational plans, contributing to the overall success of the event.

Key Responsibilities

• Support the development and implementation of the overall Team Services operational strategy and delivery plan.
• Act as the primary operational liaison for assigned participating teams throughout tournament preparation and delivery phases.
• Coordinate team accommodation, transportation, training site operations, venue access, accreditation support, and logistical requirements.
• Manage team arrivals, departures, and onboarding processes, ensuring a smooth operational experience.
• Coordinate team site inspections, familiarization visits, and pre-tournament operational planning activities.
• Work closely with Accommodation, Transport, Competition, Security, Accreditation, Medical, Venue Operations, and Protocol teams to ensure integrated service delivery.
• Develop and maintain team operational manuals, schedules, briefing materials, and communication plans.
• Monitor team requirements and resolve operational issues efficiently and proactively.
• Support the planning and delivery of team workshops, briefings, and tournament information sessions.
• Coordinate service providers and operational partners involved in team-related activities.
• Manage operational reporting, risk assessments, issue tracking, and post-event evaluations.
• Ensure all team services are delivered in accordance with tournament regulations, service level agreements, and operational standards.
• Contribute to contingency planning and incident management processes affecting participating teams.

Qualifications and Requirements

• Bachelor's Degree in Sports Management, Event Management, Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in team services, tournament operations, event operations, sports management, hospitality, or client services.
• Proven experience managing multiple stakeholders and operational workstreams simultaneously.
• Ability to work effectively in a fast-paced, high-pressure event environment.
• Fluent in English.

Skills and Experience

• Team Services
• Tournament Operations
• Event Operations
• Sports Management
• Hospitality
• Client Services
• Logistics Coordination
• Stakeholder Management
• Event Delivery
• Excellent Communication skills
• Strong Planning abilities
• Exceptional Organizational Skills

Additional Information

This is a contract position with Talent Blueprint FZ LLC, based in Riyadh, Saudi Arabia. The contract duration is from 1 July 2026 to 28 February 2027. Experience working on major sporting events, international tournaments, or large-scale events is highly desirable. A strong understanding of team operations, logistics coordination, stakeholder management, and event delivery is essential. Arabic language proficiency is advantageous. Preferred experience includes working on international football tournaments, major sporting events, multi-sport games, or elite team environments, as well as supporting national teams, professional sports teams, federations, clubs, or international delegations. Knowledge of tournament operations, team logistics, accreditation, accommodation, and transport planning is beneficial. Experience managing team liaison programs or client-facing event services, and familiarity with event-time operations centers, venue operations, and stakeholder coordination frameworks are considered a plus.

Join Reef Holding as an Internal Audit Manager
We’re hiring an experienced and highly analytical Internal Audit Manager to lead our internal audit function. Your contribution will strengthen risk management and enhance internal control practices across the Group and its subsidiaries.

About Reef Holding:
Reef Holding is dedicated to maintaining the highest standards of governance, transparency, and accountability across all business operations.

Key Responsibilities:

• Audit Planning & Risk Assessment: Develop and maintain the annual risk-based internal audit plan and obtain approval from the Audit Committee.
• Internal Audit Execution: Conduct scheduled and surprise audits across departments to evaluate the effectiveness of internal controls.
• Findings & Corrective Actions: Identify control weaknesses and provide practical recommendations.
• Reporting & Stakeholder Coordination: Prepare audit reports and present findings to executive management.
• Governance & Professional Standards: Maintain independence and objectivity in all audit activities.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field.
• 7–9 years of relevant experience in internal audit or risk management.
• Strong knowledge of IIA Standards.

This role offers the opportunity to work directly with executive leadership to drive transparency and accountability in our organization.

About the Role

Majestic International Company is seeking a Cluster Security Account Manager to oversee service delivery, operational performance, security operations, client relationships, and workforce management across multiple sites within the Riyadh Region. This full-time position requires a candidate with 5-10 years of experience to serve as the primary client contact, ensuring contractual obligations, service levels, compliance, and operational objectives are met while upholding high safety and security standards.

Company Overview

Majestic International Company is part of Majestic International Group, established in 1986 with a global presence. The company has diversified from defense into strategic sectors supporting national development. Its operations are guided by principles of discipline, excellence, adaptability, and teamwork, aiming to deliver exceptional value. Majestic International Company invests in advanced technical capabilities, specialized skills, and intelligent technology to provide high-performing, efficient, and premium services within a culture that values performance, innovation, and continuous improvement.

Key Responsibilities

• Serve as the primary liaison between clients and operational teams for the assigned cluster.
• Develop and maintain strong, long-term client relationships through proactive engagement and service excellence.
• Manage client expectations, address escalations, and ensure timely resolution of operational issues.
• Lead business reviews, performance meetings, and operational discussions with stakeholders.
• Ensure achievement of all contractual commitments, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs).
• Oversee daily operations and security activities across multiple sites within the cluster.
• Drive operational efficiency, service excellence, and continuous improvement initiatives.
• Monitor performance metrics and implement corrective actions as needed.
• Coordinate emergency response activities and provide operational support outside standard business hours when required.
• Ensure site procedures, operational documentation, and contingency plans are current and effective.
• Maintain effective security procedures and ensure compliance with security standards and client requirements.
• Investigate incidents, monitor corrective actions, and implement preventive measures to mitigate risks.
• Lead recruitment, onboarding, training, coaching, and development of personnel.
• Conduct performance reviews and support employee engagement and retention.
• Manage staffing plans to ensure adequate coverage across all sites.
• Promote a culture of accountability, professionalism, and customer-focused service.
• Maintain accurate personnel records, certifications, training records, and compliance documentation.
• Ensure compliance with company policies, contractual obligations, security requirements, and regulatory standards.
• Review operational reports, incidents, audits, and performance data to identify improvement opportunities.
• Track corrective actions and ensure timely closure of operational issues.
• Prepare and present management reports, business reviews, and performance updates.
• Manage inventory, uniforms, equipment, and operational assets across the cluster.

Qualifications and Requirements

• Saudi National (Required).
• Bachelor's degree in Business Administration, Operations Management, Security Management, or a related field.
• Minimum of 5 years of experience in account management, operations management, security services, facilities management, or a similar multi-site leadership role.
• Proven experience managing client relationships and service delivery contracts.
• Demonstrated experience in the security industry and security operations is required.
• Strong leadership skills with experience managing large teams across multiple locations.
• Excellent communication, stakeholder management, and problem-solving abilities.
• Strong analytical and reporting capabilities.
• Valid Saudi driving license and willingness to travel within Riyadh and other locations as required.

Preferred Skills

• Experience managing large-scale multi-site operations.
• Strong understanding of contract management, KPIs, SLAs, and compliance requirements.
• Knowledge of security operations, incident management, emergency response, and security risk mitigation.
• Excellent organizational, planning, and project management skills.
• Proficiency in Microsoft Office and reporting systems.

Work Location and Additional Information

This role is based in Riyadh, Saudi Arabia. Candidates must be Saudi Nationals and eligible to work in Riyadh. Preference will be given to candidates with a proven background in security operations and multi-site security services management.

About the Role

REEF GROUP is seeking a proactive and detail-oriented E-commerce Operations Supervisor to join their dynamic team in Riyadh, Saudi Arabia. This full-time role is pivotal in shaping the future of digital retail by blending operational excellence with innovation. The E-commerce Operations Supervisor will oversee the day-to-day activities of e-commerce, ensuring seamless order processing, efficient logistics coordination, and a world-class customer experience. This role will be instrumental in aligning operational efficiency with strategic digital sales objectives.

Key Tasks and Responsibilities

• Monitor and manage the entire order fulfillment lifecycle, from order placement to final delivery.
• Coordinate closely with supply chain and warehouse teams to ensure optimal inventory availability.
• Oversee returns and exchanges processes to ensure a smooth and satisfactory customer experience.
• Supervise customer service operations, ensuring all inquiries and complaints are resolved promptly and effectively.
• Analyze customer feedback to identify trends and implement improvements that enhance the overall e-commerce journey.
• Liaise with shipping providers to ensure high-quality and timely deliveries to customers.
• Monitor logistics Key Performance Indicators (KPIs) and implement strategies to enhance efficiency and accuracy.
• Analyze daily and weekly performance reports to identify operational gaps and opportunities for improvement.
• Lead process automation initiatives and implement cost-effective measures across operations.
• Collaborate closely with the marketing team to support promotional campaigns and launches.
• Work with the IT department to promptly resolve any technical issues related to the platform.
• Coordinate with the finance department for invoice and payment reconciliations.
• Ensure strict adherence to all company policies and relevant local regulations for e-commerce operations.
• Stay updated on evolving e-commerce laws in Saudi Arabia and ensure continuous compliance.
• Oversee team performance, delegate tasks effectively, and ensure operational consistency.
• Train and motivate team members on best practices, new systems, and operational procedures.

Qualifications and Requirements

• Proven experience in e-commerce operations management, with a preference for experience within the Saudi market.
• Strong understanding of inventory systems, logistics operations, and order management workflows.
• Familiarity with various logistics providers and effective shipping coordination strategies.
• Solid knowledge of local e-commerce laws and compliance requirements in Saudi Arabia.

Required Skills

• Order Processing
• Inventory Management
• Logistics Coordination
• Customer Experience Optimization
• Customer Service Operations
• Logistics KPI Monitoring
• Performance Analysis
• Process Automation
• Cost-Effectiveness Initiatives
• Cross-functional Collaboration
• Compliance Management
• Quality Assurance
• Team Management
• Proficiency in Inventory Systems
• Proficiency in Order Management Systems
• Logistics Provider Relations
• Shipping Coordination
• Analytical Skills
• Operational Problem-Solving
• Communication Skills
• Team Leadership

Additional Information

This full-time position, located in Riyadh, Saudi Arabia, requires 2-5 years of experience in e-commerce operations management. A Bachelor's degree in Marketing, E-commerce, or a related field is required. Proficiency in Arabic is essential, with English proficiency being a plus.

Join REEF GROUP to be part of a forward-thinking team driving digital transformation in the Saudi retail sector. Your operational vision will directly impact success and customer satisfaction in the rapidly growing e-commerce landscape.

About the Role

Mantis is seeking a dedicated People & Culture Manager, specifically a Saudi National, to join the team at Basiqat Resort by Mantis in Riyadh, Saudi Arabia. This role is responsible for shaping and nurturing the team experience, focusing on a culture of purpose, connection, and care. The position requires an individual adept at building foundational people practices, recognizing that exceptional guest experiences stem from empowered teams. The People & Culture Manager will collaborate closely with the General Manager and leadership team to implement the Mantis ethos through human-centered practices, adapted for a remote mountain resort environment.

Mantis Collection is a conservation-focused hotel brand offering eco-lodges and curated eco-escapes in remote locations. Since 2000, Mantis has provided sustainable travel experiences. As part of Accor, Mantis operates in over 110 countries.

Key Responsibilities

• Implement the Mantis philosophy throughout the employee lifecycle.
• Foster a strong sense of belonging within a remote resort setting.
• Promote a culture of respect, curiosity, and sustainability.
• Collaborate with leadership to cultivate a positive, purpose-driven workplace.
• Manage end-to-end recruitment for a diverse resort team.
• Develop talent pipelines suitable for remote destination operations.
• Deliver onboarding experiences that connect employees to the resort's narrative and environment.
• Liaise with regional talent teams to attract suitable candidates.
• Design and deliver learning experiences to enhance confidence, capability, and craft.
• Support leaders in coaching, feedback, and team development initiatives.
• Encourage continuous learning aligned with service excellence and sustainability.
• Ensure efficient HR operations, compliance, and employee documentation according to KSA labor laws.
• Manage employee relations with fairness, empathy, and consistency.
• Partner with Finance and leadership on workforce planning and reporting.
• Develop initiatives to support wellbeing, engagement, and connection in a remote environment.
• Strengthen team culture through meaningful interactions and communication.
• Contribute to creating a workplace where employees are motivated to stay and grow.

Qualifications and Requirements

• 5-10 years of experience in People & Culture or HR.
• Essential experience within hospitality, resorts, or lifestyle-led destinations.
• Experience in remote or resort environments is strongly preferred.
• A solid understanding of Saudi Labour Law or GCC HR frameworks is required.
• Background in pre-opening or high-growth environments is advantageous.
• A naturally collaborative, grounded, and people-centered approach is necessary.
• Crucial ability to build trust and influence across diverse teams.
• Comfort working in evolving, fast-paced environments is expected.
• A degree in HR, Hospitality, or Business is required; CIPD or equivalent is a plus.

Required Skills

• People & Culture / HR expertise
• Hospitality industry knowledge
• Resort operations understanding
• Experience with lifestyle-led destinations
• Familiarity with remote or resort environments
• Proficiency in Saudi Labour Law
• Knowledge of GCC HR frameworks
• Experience in pre-opening environments
• Experience in high-growth environments
• Skills in building trust
• Ability to influence diverse teams
• Adaptability to evolving, fast-paced environments
• Proficiency in employee journey management
• Recruitment and selection skills
• Talent pipeline development
• Onboarding process design and implementation
• Learning experience design
• Coaching and mentoring abilities
• Effective feedback delivery
• Team development strategies
• HR operations management
• Employee relations management
• Workforce planning and analysis
• Wellbeing initiative development
• Engagement initiative design
• Strong communication skills

Work Environment and Company Culture

This is a full-time position based in Riyadh, Saudi Arabia. Joining Mantis means becoming part of a brand committed to conservation and community engagement. The role offers opportunities for progression within a global network of brands. Employees benefit from learning opportunities designed to broaden skillsets and foster development. The culture encourages individuality and collaboration among bright minds in an innovative environment.

About the Role

DHL Global Forwarding, Freight (DGFF) is seeking a dedicated AFR Ops Specialist to join its team in Riyadh, Saudi Arabia. As a specialist in air, ocean, and road freight within DHL Group, the company provides cross-border express shipping and end-to-end logistics solutions globally. This role is instrumental in developing and administering air freight operations plans and processes to ensure the seamless flow of goods and information across customer supply chains. The AFR Ops Specialist will proactively engage with customers, manage shipments against expectations, and uphold business strategy and objectives in line with corporate guidelines and policies.

Key Responsibilities

• Serve as the primary point of contact for customers regarding shipment information, incident and complaint management, ad hoc pricing, and claims.
• Ensure accurate capture of costs and revenues against customer profiles and resolve operational issues.
• Administer shipment-level activities, including receipt of customer bookings, management of documentation, and related transport processes.
• Ensure shipment management aligns with customer service commitments.
• Track, record, analyze, and improve operational irregularities and exceptions.
• Maintain high shipment data quality.
• Implement necessary regulatory compliance procedures for all shipments.
• Route and assign shipments to relevant consolidations to meet service commitments and maximize profitability.
• Identify critical shipments and new business opportunities requiring extra support.
• Respond to customer queries, prepare operational information for customer visits, and participate in these visits.
• Execute tasks and activities while adhering to resource management and productivity guidelines.
• Prepare invoices, debit notes, credit notes, and supporting documentation, ensuring timeliness and accuracy.
• Investigate and support invoice disputes.
• Resolve recurring issues and suggest process enhancements for increased effectiveness and efficiency.
• Resolve performance issues with suppliers and propose solutions for improvement.
• Provide functional guidance, advice, or training to less experienced personnel.
• Utilize industry sector or logistics specialist expertise in daily work.
• Connect with and influence other specialist departments and third parties, such as external service providers.
• Convince others to accept new concepts, practices, and approaches.
• Build strong, trusting cross-functional relationships with DHL managers.
• Understand customer and key stakeholder interests and concerns, and advise accordingly.
• Provide technical guidance to line managers and employees.

Qualifications and Requirements

• Bachelor's Degree or equivalent experience/qualification.
• More than 4 years of relevant experience.
• 5-10 years of experience is required for this role.

Required Skills

• Customer Service
• Supply Chain Management
• Logistics
• Problem Solving
• Data Quality
• Regulatory Compliance
• Process Improvement

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within the Riyadh Region. DHL Group is a leading logistics provider operating in over 220 countries and territories. The company is committed to fostering a positive work environment and encouraging personal and professional development. DHL Global Forwarding is an equal opportunity employer.

About the Facilities Manager Role

Azure is seeking a dedicated Facilities Manager to oversee the daily operations, maintenance, and overall management of its facilities in Riyadh, Saudi Arabia. This role is essential for ensuring the efficient and safe functioning of the physical infrastructure and associated services. The Facilities Manager will coordinate maintenance activities, manage service providers, ensure adherence to health and safety regulations, and contribute to facility management initiatives.

This full-time position requires a proactive leader with a comprehensive understanding of facility operations, maintenance, and strategic planning. The ideal candidate will possess strong leadership qualities, excellent financial acumen, and a proven ability to manage complex projects and diverse teams.

Key Responsibilities

• Oversee daily facility operations, including maintenance, security, and housekeeping services.
• Coordinate and supervise all facility maintenance, including preventive and corrective measures.
• Manage the performance of external service providers, ensuring adherence to Service Level Agreements (SLAs).
• Conduct regular facility inspections to identify maintenance needs and safety hazards.
• Develop and implement facility management policies and procedures aligned with organizational objectives.
• Manage facility-related budgets, track expenditures, and forecast costs.
• Ensure strict compliance with health, safety, and environmental regulations.
• Coordinate with internal departments and external stakeholders for seamless operations.
• Prepare and maintain accurate records of facility operations and maintenance activities.
• Support senior management in strategic planning for facility upgrades and capital improvement projects.
• Assist in the development and execution of emergency response plans.
• Manage and oversee all facility-related projects, such as renovations and repairs.
• Provide guidance and training to facility staff to enhance team performance.
• Uphold and promote the Health, Safety, Energy, and Quality (HSEQ) policy.
• Develop working relationships with relevant authorities for service improvement.
• Maintain clear communication with clients, end-users, and stakeholders.

Qualifications and Experience

• Bachelor's degree in Facility Management, Mechanical/Electrical Engineering, or a related field.
• A minimum of 8 years of experience in operations management, with at least 3 years in a managerial role.
• Demonstrated experience in Maintenance and Facilities Management, including operations planning, HSEEQ, supplier relations, client relations, and contract management.
• Proven experience in managing projects.

Required Skills and Expertise

• Expertise in managing electrical systems, firefighting systems, and fire alarm systems.
• Proficiency in Water Treatment Systems (WTS) and Sewage Treatment Plants (STP).
• Strong knowledge of HVAC systems.
• Comprehensive understanding of operations management principles.
• Extensive experience in maintenance planning and execution.
• In-depth knowledge of health and safety regulations and best practices.
• Proficiency in developing and implementing facility management strategies.
• Skilled in service provider management and contract negotiation.
• Proven ability in budget management and financial oversight.
• Experience in conducting risk assessments and implementing mitigation strategies.
• Proficiency in record keeping and data management for facility operations.
• Experience in strategic planning for facility development and improvements.
• Capability in developing and executing emergency response plans.
• Strong project management skills for renovations and repairs.
• Effective team leadership and staff development abilities.
• Commitment to HSEQ policy compliance.
• Excellent stakeholder communication and relationship management.
• Strong financial acumen.
• Proficiency in subcontractor management.
• Demonstrated leadership skills.
• Robust client management capabilities.

Role Details

This is a full-time position for a Facilities Manager at Azure, located in Riyadh, Saudi Arabia. The role requires over 10 years of experience, with a significant portion in management and facilities operations.

About the Role

Amazon Web Services (AWS) is seeking a dynamic Sales Strategy and Operations Lead for Saudi Arabia to join its team in the Middle East. This role combines hands-on analytics with operational excellence, leveraging data analysis and modeling to support Sales Leaders and their teams. The position is crucial for maintaining business health and driving data-informed decisions across the region. It requires a blend of technical expertise and business acumen to analyze complex datasets from multiple sources, delivering critical reports and specialized business analyses that directly impact decision-making processes.

Role Context and Objectives

The Sales Strategy and Operations team at AWS is dedicated to supporting Sales Leadership and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. This team is responsible for delivering essential "run the business" operational cadences, building new mechanisms to support organizational growth and scale, and driving key organizational initiatives within the sales function.

Key Responsibilities

• Support Sales Leadership and Operational teams in achieving organizational objectives.
• Drive continuous improvements in field productivity.
• Own and deliver "run the business" operational cadences.
• Build new mechanisms to support organizational growth and scale.
• Drive key organizational initiatives within the sales function.
• Utilize data analysis and modeling to support Sales Leaders and their teams.
• Maintain business health and drive data-informed decisions across the region.
• Analyze complex datasets from multiple sources, combining technical expertise with business acumen.
• Deliver reports and conduct specialized business analyses that directly impact decision-making processes.

Qualifications and Experience

• A Bachelor's degree or equivalent.
• 10+ years of experience with Microsoft Excel for data manipulation and analysis.
• Proven experience developing and implementing systems and tools for CRM, variable compensation, revenue reporting, forecasting, and Salesforce automation.
• Experience defining, refining, and implementing sales processes, procedures, and policies.
• Experience using Salesforce or other CRM tools.
• Experience using Business Intelligence (BI) tools.
• Demonstrated experience presenting to senior leadership.

Location and Work Type

This full-time position is based in Riyadh, Saudi Arabia.

About the Role

CHANEL continues its pursuit of excellence in a demanding and constantly evolving work environment. Etoile Group is looking for a specialized and experienced Boutique Manager to manage the CHANEL boutique in Riyadh, Saudi Arabia. As an ambassador for the brand and a guarantor of excellence, you will be responsible for driving business growth, leading the team, fostering customer loyalty, ensuring compliance with the brand's business strategy, and enhancing the brand's image.

Key Tasks and Responsibilities

• Manage the boutique team, including recruitment, leadership, training, and performance evaluation.
• Oversee the organization and efficiency of the team, monitor individual and collective goals, encourage teamwork, and promote knowledge and experience sharing.
• Lead and coordinate all boutique activities in line with the brand's strategy and objectives.
• Ensure a clear understanding and effective implementation of the business strategy within the boutique.
• Control, monitor, share, and report on business and financial performance indicators and budget related to boutique performance.
• Develop and coordinate sales efforts to achieve business objectives in line with the budget and defined business plans.
• Analyze sales data to identify best-selling and worst-selling products, and implement appropriate corrective actions.
• Ensure consistency of the product assortment within the boutique.
• Purchase new collections for the boutique in accordance with brand guidelines and the allocated budget (OTB).
• Take full responsibility for the customer experience, ensuring excellence in customer service in line with brand standards and creating a unique experience for each customer.
• Support the sales team on the shop floor.
• Strongly encourage teams to manage, utilize, and develop the customer database.
• Ensure the retail space is maintained in excellent condition and strict adherence to Visual Merchandising guidelines.
• Effectively manage inventory and implement control procedures to forecast and minimize discrepancies.
• Ensure proper implementation of the boutique charter and all boutique procedures, including cash handling, inventory management, staff affairs, and security.
• Represent the boutique internally and externally, participating in promotional activities and internal projects.

Qualifications and Requirements

• Postgraduate degree required.
• A minimum of 4 years of boutique management experience is essential.
• Strong knowledge of the luxury goods industry with a fashion sense that aligns with the CHANEL brand.
• A genuine passion for fashion, including design, materials, and fabrics.
• Excellent interpersonal, communication, and organizational skills.
• A strong analytical approach is crucial for success in this role.

Required Skills

• Team Management
• Business Development
• Customer Loyalty
• Sales Strategy
• Financial Reporting
• Budget Management
• Sales Analysis
• Purchasing
• Product Assortment
• Customer Experience
• Customer Service Excellence
• Customer Database Management
• Visual Merchandising
• Inventory Management
• Boutique Operations
• Interpersonal Skills
• Communication Skills
• Organizational Skills
• Analytical Approach

Work Environment and Location

This position is for a CHANEL Boutique Manager at Etoile Group in Riyadh, Saudi Arabia. This is a full-time role.

About the Role

Al-Futtaim Group, a diversified regional business headquartered in Dubai, UAE, is seeking an experienced Supply Chain Manager. This role will lead the end-to-end Parts supply chain function for the BYD & Denza brands across the Kingdom of Saudi Arabia, based in Riyadh. The position is critical for scaling the Aftersales footprint and significantly impacts Aftersales profitability, parts availability, and customer experience, serving as the primary KSA supply chain interface with the OE principal.

Established in the 1930s, Al-Futtaim Group operates across five divisions: automotive, financial services, real estate, retail, and healthcare, employing over 35,000 people in more than 20 countries. The group partners with over 200 global brands, driven by a commitment to entrepreneurship and customer focus.

Key Responsibilities

• Define and execute the Parts supply chain strategy for BYD & Denza in KSA, including forecasting, replenishment cycles, stocking norms, and obsolescence management.
• Develop and maintain demand forecasting models aligned with vehicle parc growth, seasonality, marketing campaigns, and warranty cycles.
• Set strategic inventory targets across the Central Distribution Center (CDC) and branch locations to optimize fill rates, ensure parts availability, and manage working capital.
• Govern key inventory performance indicators (KPIs) such as stock turn, first-pick fill rate, back-order ratio, aging stock, and obsolescence provisions.
• Drive inventory accuracy through rigorous cycle counting procedures, governance routines, and adherence to Enterprise Resource Planning (ERP) discipline.
• Standardize parts operations across all branch locations, including replenishment cycles, Very Order Replacement (VOR) processes, and emergency order management.
• Act as the primary KSA counterpart to BYD HQ supply chain teams, managing ordering, allocations, and supply commitments.
• Manage OE order cycles, establish clear escalation routes, and ensure timely resolution of shortages or supply chain disruptions.
• Negotiate supply terms, conduct pricing reviews, and establish service-level commitments with OE and third-party vendors.
• Oversee inbound and outbound logistics, including customs clearance, freight optimization, and efficient last-mile distribution to branches.
• Drive warehouse productivity, optimize warehouse layout, and ensure adherence to safety, quality, and Health, Safety, and Environment (HSE) standards.
• Deliver comprehensive monthly supply chain performance reviews to Aftersales and brand leadership teams.
• Develop and maintain dashboards providing insights into inventory health, OE order performance, and branch availability.
• Partner with Aftersales, Service, Sales, Finance, and IT departments to align supply chain decisions with commercial priorities.
• Provide supply chain support for new branch openings, brand expansions, and product launch readiness.

Qualifications and Requirements

• Bachelor's degree in Supply Chain Management, Engineering, Business Administration, or a related discipline. An MBA or a professional supply chain certification (*, CPIM, CSCP) is preferred.
• A minimum of 13 to 20 years of progressive experience in automotive Parts supply chain management.
• Strong exposure and proven track record in Central Distribution Center (CDC) operations, branch operations, and Original Equipment (OE) management.
• Demonstrated success in establishing or transforming parts operations within multi-branch dealer networks.
• Solid working knowledge of automotive ERP systems and Business Intelligence (BI) reporting tools.
• Previous experience in the GCC or Saudi Arabian market is strongly preferred.

Required Skills

• Strong commercial and analytical mindset with a deep understanding of automotive parts economics.
• Hands-on capability in inventory planning and demand forecasting.
• Proven ability in OE/principal stakeholder management at the Headquarter (HQ) level.
• Operational excellence orientation across both CDC and branch operations.
• Proficiency in advanced ERP and BI tools, including SAP, Oracle, Kerridge, and Power BI.
• Strong leadership and team development skills.
• Excellent negotiation, problem-solving, and decision-making abilities, particularly under pressure.
• Expertise in Supply Chain Strategy & Planning, Inventory Management & Operations, OE & Vendor Management, Warehousing & Logistics, Reporting & Analytics, and Stakeholder Management.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within the Al-Futtaim Automotive division, specifically supporting the BYD and Denza brands.

About the Role

EjadTech is seeking a highly experienced and strategic Director Project Management Office (PMO) to lead its PMO operations. This pivotal role is responsible for establishing and driving the organization's project management governance, portfolio management, and project delivery excellence across technology and consulting services. The Director PMO will ensure that all project investments are strategically aligned with EjadTech's objectives, maintaining high standards of execution, operational efficiency, and client satisfaction. This is a full-time position based in Riyadh, Saudi Arabia.

Key Responsibilities

• Define and lead the PMO vision, strategy, and operating model in alignment with EjadTech's organizational goals.
• Establish and implement enterprise-wide project governance frameworks, methodologies, policies, and standards.
• Drive PMO maturity and champion continuous improvement initiatives across the organization.
• Oversee the planning, prioritization, and resource allocation for the entire project portfolio.
• Ensure robust alignment between business objectives, project investments, and successful delivery outcomes.
• Provide executive leadership with comprehensive portfolio insights, strategic recommendations, and performance reporting.
• Direct and oversee the full portfolio of technology and consulting projects, ensuring successful execution within approved scope, budget, timelines, and quality expectations.
• Monitor portfolio health, project performance, risks, dependencies, and resource utilization to proactively address issues.
• Govern project stage gates, approval processes, and executive decision-making to maintain project integrity.
• Ensure contractual commitments, deliverables, and client obligations are consistently fulfilled.
• Oversee project closure processes, including the issuance of completion certificates, client sign-offs, and formal handovers.
• Lead the development and implementation of PMO tools, dashboards, reporting frameworks, and key performance metrics.
• Establish portfolio management practices that support organizational growth and scalability.
• Identify and implement operational efficiencies and process improvements within the PMO and project delivery lifecycles.
• Drive organizational adoption of project management best practices and foster a culture of delivery excellence.
• Support strategic initiatives, business transformation programs, and corporate planning efforts through effective project management.
• Lead, mentor, and develop PMO managers, project managers, and delivery teams to foster professional growth and high performance.
• Build a high-performance project management culture across the organization, promoting collaboration and accountability.
• Foster strong collaboration between business units, consulting teams, technology teams, and executive leadership.
• Promote professional development and capability building within the project management community.
• Serve as the primary executive sponsor for PMO governance and portfolio oversight, ensuring strategic alignment and buy-in.
• Build and maintain strong, collaborative relationships with executive leadership, clients, and strategic partners.
• Represent EjadTech in executive steering committees, governance boards, and client leadership meetings, acting as a key liaison.
• Ensure high levels of client satisfaction and contribute to the success of long-term partnerships.

Qualifications and Requirements

• Bachelor’s degree in Project Management, Engineering, Computer Science, Information Technology, Business Administration, or a related field.
• A Master’s degree (MBA or equivalent) is preferred.
• PMP certification is required.
• PgMP, PMI-ACP, PRINCE2, Agile, or equivalent certifications are highly preferred.
• A minimum of 15+ years of progressive project management experience.
• At least 5 years of experience in PMO leadership or executive delivery roles.
• Proven experience leading enterprise PMOs and managing large, complex technology and consulting portfolios.
• Strong understanding of governance frameworks, portfolio management principles, organizational transformation, and business strategy.

Required Skills

• Executive leadership and organizational management capabilities.
• Expertise in strategic portfolio planning and governance.
• Proficiency in financial and budget management.
• Strong capabilities in enterprise risk management.
• Skilled in resource and capacity planning.
• Experience in change management and organizational transformation initiatives.
• Exceptional executive communication and stakeholder engagement skills.
• Advanced analytical, decision-making, and problem-solving skills.
• Fluency in both Arabic and English is required.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a seasoned professional with over 10 years of experience in project management, including significant leadership in PMO functions.

About the Role

Deloitte is seeking a Senior Manager for Finance Transformation within the Financial Services Industry (FSI) sector. This role, based in Riyadh, Saudi Arabia, is focused on enhancing Deloitte's finance operational excellence and intelligent automation offerings. The position involves leading and managing large-scale, complex transformational programs for clients, serving as a trusted advisor to CFOs and finance leaders. This opportunity is within one of the world's largest professional services firms, recognized for its contributions in the Middle East.

Deloitte's purpose is to make an impact that matters by challenging itself daily to do what is most important for its clients, people, and society. The firm serves clients by providing innovative insights, solving complex challenges, and unlocking sustainable growth. Deloitte is committed to fostering an inclusive and collaborative culture, providing an exceptional career experience for its professionals, and building confidence and trust in the markets.

Key Responsibilities

• Refine and continuously upgrade Deloitte's finance operational excellence and intelligent automation offering.
• Lead and manage end-to-end large-scale and complex transformational programs in finance operations, covering areas such as business finance, finance strategy, global business services, finance operations & controllership, and treasury. Ensure adherence to timelines, budgets, and quality standards.
• Collaborate with clients to assess current-state operations, identify pain points, and design future-state processes aligned with business objectives.
• Apply expertise on market best practices, Key Performance Indicators (KPIs), and benchmarks to client engagements.
• Work with senior leadership to craft and execute go-to-market strategies for finance transformation services.
• Build and nurture relationships with key client stakeholders, identifying opportunities and strengthening the regional network.
• Act as a trusted advisor to CFOs and finance leaders, guiding them through their transformational journeys.
• Represent Deloitte in client interactions, industry forums, and thought leadership initiatives.
• Manage complex transformation and implementation projects from design through to go-live.
• Ensure seamless delivery of engagements by managing global cross-competency teams to achieve client objectives and deliver measurable results.
• Manage and mentor diverse, high-performing teams to deliver excellence across client engagements.
• Foster a culture of collaboration, innovation, and professional development within the practice.

Qualifications and Requirements

• A technical focus and credential in Enterprise Performance Management (EPM) design and implementations.
• Possession of a professional accreditation such as CIMA, ACCA, CFA, or a similar qualification.
• A minimum of 7 years of experience gained within a consulting firm environment.
• Demonstrated ability to be a self-starter, intelligent, ambitious, and a team player, capable of leading, coaching, and developing more junior colleagues.
• Proven experience working within the Financial Services sector.
• Fluency in English is essential; proficiency in Arabic is considered a strong asset.

Required Skills

• Enterprise Performance Management (EPM) design and implementations
• Finance operational excellence
• Intelligent automation
• Finance strategy
• Global business services
• Finance operations & controllership
• Treasury
• Market best practices, KPIs, and benchmarks
• Go-to-market strategies
• Client relationship management
• Transformation program management
• Implementation project management
• Team leadership and mentoring
• Collaboration and innovation
• Professional development

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic professional services environment.