Telephone Communication Clerk Jobs in Saudi Arabia

• [Majdawi Recruitment Company] announces a job opening for an Administrative Employee, to work within its team in Riyadh.

• Job Duties:
• Follow up with clients after the contract is completed and ensure their satisfaction with the service provided.
• Handle customer inquiries and feedback and coordinate with the relevant departments to ensure prompt completion.
• Document customer data, prepare periodic reports, and contribute to improving the customer experience and service quality.

• Qualifications and Requirements:
•  High school diploma as a minimum (Diploma preferred).
•  High communication skills and politeness in speech.
•  Proficiency in using a computer.
•  Ability to work within a team and withstand work pressure.
•  Seriousness and commitment to work.

• Work Advantages:
•  A stimulating work environment.
•  Attractive salaries.
•  Medical insurance.

Office tasks Communication and correspondence management Work five days a week

Job Title: Administrative Assistant
Location: Riyadh - Kingdom of Saudi Arabia
Nationality Required: Saudi (Male/Female)

Job Description

The company is looking for a competent and organized Administrative Assistant to support daily administrative operations and contribute to accounting and human resources tasks. The candidate will be responsible for performing administrative duties and providing support in accounting data entry and human resources services to ensure efficient and effective workflow.

Key Responsibilities

• Performing daily administrative and office tasks to support workflow.

• Accurately entering accounting data and maintaining financial records and documents.

• Assisting in preparing invoices, reports, and filing accounting documents.

• Providing support for human resources tasks, including managing employee files, recruitment procedures, monitoring attendance, and archiving documents.

• Preparing administrative correspondence, reports, and letters.

• Organizing and maintaining documents and records according to company policies and procedures.

• Coordinating between different departments and supporting internal communication.

• Following up on office needs and general administrative tasks.

• Supporting management in organizing meetings and following up on operational tasks.

• Adhering to internal policies and procedures and maintaining confidentiality of information.

Qualifications and Requirements

• Saudi nationality is a mandatory requirement.

• Minimum of 3 years of experience in accounting data entry and/or human resources support services.

• Diploma or Bachelor's degree in Business Administration, Accounting, Human Resources, or any related field.

• Good knowledge of administrative procedures and office tasks.

• Proficiency in using Microsoft Office applications, especially Excel, Word, and Outlook.

• Experience with ERP, HRMS, or accounting systems is preferred.

• High organizational skills and attention to detail.

• Good communication skills in both Arabic and English.

• Ability to manage multiple tasks and work efficiently within a team.

Required Skills

• Accuracy, attention to detail, and computer proficiency.

• Time management and prioritization skills.

• Confidentiality and professionalism.

• Teamwork and problem-solving skills.

About the Role

Tamara, Saudi Arabia's first FinTech unicorn, is seeking an Internal Communications & Events Specialist to join its team in Riyadh. The company's mission is to empower individuals through a customer-centric financial super app. Tamara is a rapidly growing organization with over 1,000 employees from 50 nationalities, serving customers across Saudi Arabia, the UAE, and the GCC. This role is designed for a proactive individual with a flair for storytelling and a hands-on approach to execution.

The Internal Communications & Events Specialist will act as a Culture Champion, ensuring all team members feel connected to Tamara's mission, regardless of their location or time zone. This position involves informing employees and organizing engaging events to foster community and connection.

Key Responsibilities

• Develop compelling internal narratives by infusing employee communications with a storytelling approach to ensure messages are memorable and resonant.
• Plan and execute internal events, including All-Hands meetings and team-building activities, to foster a strong sense of community.
• Serve as the primary on-site coordinator for event execution in Riyadh.
• Identify process gaps within internal communications and event management, analyzing and proposing improvements in collaboration with stakeholders.
• Support the maintenance and content refresh of internal digital portals, ensuring they are user-friendly and reflect Tamara's "Simplicity" pillar through engaging content such as polls, infographics, and videos.
• Lead employee spotlight initiatives to highlight individual stories and contribute to Tamara's internal talent brand.
• Collaborate effectively with various stakeholders, including the People & Culture team, Executive Leadership, the CEO Office, and cross-functional teams like Finance and Design.

Qualifications and Requirements

• A Bachelor's degree in Marketing, Design, Visual Communications, Business, or a related field.
• 2-4 years of relevant experience in communications, events, or marketing, with a desire for increased ownership.
• Fluency in reading, writing, and conversing in both Arabic and English.
• Proven experience in event planning, with the ability to remain calm and take initiative in resolving challenges.

Required Skills

• Human-Centric Storytelling: Ability to transform technical updates into engaging narratives that connect with employees on a personal level.
• Topic Expertise & Self-Starter: Capable of independently researching complex topics and becoming a go-to resource.
• Visual Storytelling: Proficiency in creating short-form video content and capturing/directing events for compelling visual stories.
• Strategic Thinking: Understanding the strategic purpose of communications and their contribution to overall company success.
• Organization and Execution: Demonstrated ability to translate creative concepts into structured and actionable deliverables.
• Internal Communications: Experience in developing and executing internal communication strategies.
• Events Planning: Expertise in conceptualizing, organizing, and managing internal events.
• Content Creation: Skill in developing various forms of content for internal audiences.
• Digital Hub Management: Experience in managing and enhancing internal digital platforms.
• Stakeholder Management: Ability to build and maintain strong relationships with diverse stakeholders.
• Organization: Strong organizational and project management skills.
• Creativity: Innovative and imaginative approach to communication and event design.
• Ownership: Proactive and self-motivated with a drive to take initiative and improve processes.
• Insatiable Curiosity: A genuine interest in fintech and a continuous desire to explore new engagement methods.
• Resilience & Humility: Ability to navigate a fast-paced scale-up environment with a confident yet open-minded approach to learning and collaboration.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a proactive individual who can contribute to a dynamic and growing organization.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and customer-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring all their communication needs are met efficiently and professionally.

Key Responsibilities

• Attend to, register, note, and process all guest calls, requests, inquiries, or concerns.
• Operate the switchboard terminal.
• Process guest requests for wake-up calls, call identification, do not disturb settings, call forwarding, conference calls, calls via Telecommunications Device for the Deaf (TDD), and calls from unregistered guests.
• Inform guests of any messages they have received.
• Monitor busy or unanswered lines, maintaining contact with guests on hold to update their status and offering to take messages.
• Receive, record, and transmit messages accurately, completely, and legibly.
• Activate and deactivate guest room indicator lights as appropriate.
• Assist guests with internet access issues, transferring them to the service provider's customer support line when necessary.
• Test communication equipment to ensure it is functioning properly.
• Attend to special requests from guests with exceptional needs.
• Contact the appropriate person or department as needed to resolve guest calls, requests, or issues.
• Follow up with guests to ensure their requests or issues have been resolved to their complete satisfaction.
• Dispatch bell staff or service personnel as required.
• Comply with all company policies and procedures, reporting accidents, injuries, and unsafe working conditions to the manager.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Greet and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Thank guests with genuine appreciation and assist individuals with disabilities.
• Speak with others using clear and professional language, and answer telephones using appropriate protocol.
• Cultivate and maintain positive working relationships with others and support the team to achieve common goals.
• Adhere to quality assurance expectations and standards.

Qualifications and Requirements

• High school diploma or equivalent certificate from a General Educational Development (GED) program.
• No prior work experience required.
• No supervisory experience required.
• No specific licenses or certifications are required.

Required Skills

• Telephone operation and communication.

Work Environment and Physical Demands

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. Physical demands include standing, sitting, or walking for extended periods, and the ability to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. The role also involves entering and locating information using computers and/or Point of Sale (POS) systems. Reasonable requests from supervisors for other duties will also be performed.

W Hotels is part of Marriott International, committed to providing equal opportunities and fostering an environment where diversity is valued. The company's mission is to awaken curiosity and expand worlds, offering a place to enjoy life, open doors, and minds, inspired by new faces and experiences, with a core spirit of being ready-for-anything and reinventing luxury norms worldwide through the "Whatever/Whenever" service philosophy.

About the Public Relations Officer Role

Saudi Services For Electro Mechanic Works Co. (SSEM) is seeking a dedicated Public Relations Officer (PRO) to join its team in Riyadh, Saudi Arabia. This role is essential for managing government-related transactions, ensuring effective communication with public authorities, and facilitating interactions between the company and external entities. The PRO will contribute to maintaining positive relationships with government bodies and ensuring procedural compliance.

Key Responsibilities and Duties

• Manage and oversee all government-related transactions and administrative processes.
• Coordinate effectively with various public authorities and government ministries on behalf of SSEM.
• Facilitate clear and consistent communication between SSEM and external entities, including government bodies and clients.
• Follow up with clients to ensure timely collection of payments and outstanding invoices.
• Liaise with the finance and accounts teams regarding payment collections and outstanding balances.
• Maintain accurate and up-to-date records of all payment transactions and collections.
• Coordinate with utility authorities, including the National Water Company (NWC) and Saudi Electricity Company (SEC), for necessary services and follow-ups.
• Capture high-quality images of employees during company events and occasions.
• Organize and conduct photoshoots for individual portraits, team photos, and corporate headshots.
• Take professional photographs of employees for official use, such as ID cards and company profiles.
• Perform basic editing on photographs to ensure they meet quality standards for official use.

Qualifications and Requirements

• Must be a Saudi national.

Required Skills and Competencies

• Proficiency in public relations and government liaison.
• Strong skills in financial follow-up and client payment collection.
• Effective coordination abilities with government authorities and utility companies.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong record-keeping capabilities.
• Competence in photography and basic photo editing.

Work Context and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. Salary is not disclosed.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to enter the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns with efficiency and courtesy.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received promptly and accurately.
• Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the provider's customer support line.
• Test communications equipment regularly to ensure it is functioning properly.
• Respond to special requests from guests with unique needs, ensuring their satisfaction.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed to assist guests.
• Follow all company policies and procedures diligently.
• Report accidents, injuries, and unsafe work conditions to the manager immediately.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Protect company assets by adhering to security protocols.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities, ensuring their needs are met with respect and care.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards to maintain high service levels.
• Stand, sit, or walk for an extended period of time as required by the role.
• Enter and locate information using computers and/or POS systems accurately.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Exceptional communication skills, both verbal and written.

Work Environment and Additional Information

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. The role is not remote. The Job Number for this position is 26071723. W Hotels is part of Marriott International, an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated. The mission of W Hotels is to encourage curiosity and expand horizons, offering a place to experience life and reinvent the norms of luxury. The service culture emphasizes that anything can be done at any time, turning guest passions into reality.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

The role involves managing all incoming and outgoing calls, processing guest requests, and providing information and assistance. You will play a crucial part in maintaining the smooth operation of guest services by effectively handling communications and resolving guest inquiries.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received.
• Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
• Test communications equipment regularly to ensure it is functioning properly.
• Respond to special requests from guests with unique needs.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed.
• Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Experience: 0-1 year.

Required Skills

• Strong communication skills are essential for interacting with guests and colleagues.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is not remote. W Hotels, part of Marriott International, is committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an environment of non-discrimination based on any protected status, including disability and veteran status.

About the Role

W Hotels is seeking a dedicated Telephone Operator to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally, aligning with W Hotels' mission to "ignite curiosity, expand worlds" and encourage guests to live life to the fullest.

W Hotels is committed to fostering an environment that opens doors and minds, valuing new perspectives and experiences. The company's core philosophy, "Whatever/Whenever," guides the team in transforming guest passions into reality by offering services at any moment. Individuals with an original, innovative spirit and a forward-thinking mindset are invited to join the global team and develop professionally.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station efficiently.
• Process guest requests for wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received.
• Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate/deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
• Test communications equipment regularly to ensure it is functioning properly.
• Respond to special requests from guests with unique needs.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed.
• Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards.

Physical Demands

• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• High school diploma or *** equivalent.

Required Skills

• Telephone Operations
• Guest Service
• Communication
• Problem-Solving
• Customer Support

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company values the unique backgrounds of its associates and fosters an environment where all are welcomed and provided with access to opportunity. Discrimination is not practiced on any protected basis, including disability, veteran status, or other legally protected grounds.