وظائف مصور فيديو ومصمم في الرياض

*Current main tasks in the orthodontic clinic:-*

*First: Communication with patients*

• Responding to patient inquiries (via phone or messages) and providing the necessary medical and financial information.

• Scheduling appointments and following up with patients after the visit to check on them.

• Farewell to patients after the session, ensuring payment is completed, and setting the date for the next visit.

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*Second: Financial procedures*

• Monitoring invoices and remaining payments and updating them periodically through an Excel file on Google Drive.

• Tracking and printing Invisalign invoices monthly (at the end of each Gregorian month), after approval, and sending them to the financial manager, while adding them to the designated Excel file.

• Reviewing laboratory invoices monthly (at the end of each Gregorian month) after approval, and sending them to the financial manager.

• Coordinating with “Tabby” and “Tamara” services to facilitate covering costs for patients when needed.

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*Third: Therapeutic and administrative coordination*

• Receiving Invisalign molds and organizing delivery and installation appointments for patients.

• Preparing financial acknowledgment forms and discussing payment details with patients, while saving copies electronically in the designated Google Drive file.

• Coordinating the transfer of patients to the relevant doctors when needed and scheduling orthodontic appointments based on the treatment plan.

• Organizing patient entry to the clinic and ensuring smooth workflow, and coordinating an additional clinic when needed.

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*Fourth: Marketing and attracting reviewers*

• Daily content creation (photos and videos) and publishing it on appropriate platforms to enhance engagement.

• In-house marketing through the digital Invisalign screen inside the clinic.

• Encouraging patients to leave positive comments on Google Maps.

• Covering events and recognition cases with photography and documentation with the doctor.

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*Fifth: Case follow-up*

• Sending the instruction booklet in PDF format after the first session of orthodontic treatment and placing attachments.

• Monitoring the receipt of retainer devices from the laboratory and coordinating delivery appointments for patients.

• Directly solving patients' problems and providing full support that reflects care and attention.

• Handling customer inquiries professionally and efficiently.
• Providing solutions to customer queries and issues.
• Maintaining high levels of customer satisfaction.

• 0-2 years of experience in a similar role.
• Saudi Nationality is a must.
• Willingness to work in rotation shifts.
• No cab facility provided.

• Build and maintain strong relationships with new and existing clients.
• Conduct field visits to acquire new business.
• Achieve monthly, quarterly, and yearly sales targets.
• Report customer feedback to management to improve services.
• Prepare quotations, address objections, and follow up to close deals.
• Prospect new business through various communication methods.

• 0-2 years of relevant experience preferred.
• Bachelor’s degree in any field.
• Fintech background is a plus.

• Customer First: Always prioritize customer needs.
• Open: Foster a culture of openness and improvement.
• Real: Communicate clearly and sincerely.
• Bold: Embrace challenges and innovate.
• Resilient: Bounce back stronger from setbacks.
• Collaborative: Work together for greater achievements.

• Talent Acquisition: Manage full-cycle recruiting, from posting jobs to screening candidates and scheduling interviews.
• Onboarding: Facilitate a welcoming and organized orientation experience for new hires.
• Employee Relations: Serve as the first point of contact for employee questions regarding benefits, policies, and payroll.
• Compliance & Data: Maintain accurate employee records and ensure compliance with local labor laws and regulations.
• Culture: Assist in planning company events and wellness initiatives to boost team engagement.

• Experience: 2+ years of experience in Human Resources or Recruitment.
• Education: Bachelor’s degree in HR, Business Administration, or a related field.
• Tech Savvy: Experience with HRIS softwares and LinkedIn Recruiter.
• Soft Skills: Exceptional communication skills, high emotional intelligence, and the ability to handle sensitive information with confidentiality.