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Join Our Team as a Business Analyst!

At Serviceplan Group Middle East, we are looking for a Business Analyst who will serve as the key link between our clients’ needs and the delivery team’s production. This role is vital in ensuring that we accurately translate business requirements into actionable plans.

Key Responsibilities:

• Gather and document business requirements through interviews, workshops, and process walkthroughs.
• Map existing processes and design practical, implementable workflows.
• Translate business requirements into clear, structured specifications for the delivery team.
• Validate product developments to ensure they address the core issues identified.
• Support the preparation of workshops and facilitate working sessions with client teams.
• Identify potential gaps, contradictions, and risks in requirements prior to delivery.

Qualifications & Experience:

• 3–6 years of experience in a relevant role such as a business analyst or functional consultant.
• Solid requirements engineering skills with the ability to conduct interviews and write clear user stories.
• Experience in process mapping and optimization; adept at identifying and designing improved workflows.
• Preferred background in digital, MarTech, CRM, or marketing operations environments.
• Proficient in clear, structured written communication; your documentation should be practical and useful.
• Client-facing experience is essential; comfort in facilitating sessions and managing client expectations is required.

About Us:
Serviceplan Group is a leading independent agency with headquarters in Munich and 34 offices worldwide. Our mission is driven by ÜberCreativity, which thrives through collaboration across various disciplines and cultures.
If you are passionate, creative, and eager to join a dynamic team, we would love to hear from you!

Join CMA CGM as an Operations Officer
At CMA CGM, we are a global leader in transportation and logistics services, dedicated to providing efficient cargo solutions. We are currently seeking an Operations Officer to be part of our dynamic team in Jeddah, Makkah.

Key Responsibilities:

• Coordinate vessel port calls with port authorities, agents, and internal teams.
• Ensure compliance with all statutory formalities and regulatory requirements.
• Manage documentation related to vessel operations via digital platforms like Fasah.
• Collaborate with stevedore planning teams to monitor and facilitate smooth cargo operations.
• Prepare special cargo documentation and manage crew-related documentation.
• Process approvals for ship spares and equipment through customs systems.
• Generate operational reports for the management.

Requirements:

• Bachelor's degree in Supply Chain Management or relevant field.
• 3-5 years of experience in the shipping line industry.
• Fluency in English.
• Strong organizational and problem-solving skills.
• Good IT and computer skills.

We invite you to be part of our journey toward excellence in logistics.

Join Our Team as an Ecommerce Manager!
Our client, a leading multinational FMCG brand, is seeking an Ecommerce Manager to drive its next phase of digital growth in Saudi Arabia. This is an exciting opportunity to build and scale strategic partnerships with key ecommerce aggregators, unlock new revenue channels, and shape how the brand wins in a rapidly evolving digital landscape.

What’s in it for you?

• A chance to lead ecommerce for a globally recognised FMCG player
• Ownership of high-impact partnerships with major regional aggregators
• A strategic role at the intersection of commercial, digital, and growth

What we’re looking for:

• Proven experience in ecommerce within FMCG, retail, or consumer brands
• Strong track record managing aggregator/marketplace partnerships (* Noon, Amazon etc.)
• Commercially driven with experience in driving online sales, promotions, and visibility
• Solid understanding of digital shelf, content optimisation, and performance analytics
• Ability to work cross-functionally with sales, marketing, and external partners

If you’re ready to own and scale ecommerce partnerships for a global brand in KSA, this is a standout opportunity.

Job Summary
We are looking for a motivated and customer-focused salesperson to join our retail team in Jeddah. This role is responsible for driving in-store sales, delivering excellent customer service, and supporting store operations to achieve revenue and customer satisfaction goals. The ideal candidate has retail or sales experience, strong interpersonal skills, and a proactive approach to meeting customer needs and contributing to store performance.

Key Responsibilities

• Greet and engage customers proactively to understand needs, present products, demonstrate features, and recommend solutions to close sales.
• Meet individual and store sales targets by driving conversion, increasing average transaction value, and maximizing units per transaction.
• Deliver outstanding customer service by handling inquiries and complaints professionally, following up as needed to ensure satisfaction and repeat business.
• Maintain up-to-date product knowledge, stay informed about promotions, pricing, and new arrivals to support effective selling and upselling.
• Process sales transactions accurately using the point-of-sale (POS) system, handle cash and electronic payments in accordance with company procedures, and ensure transaction integrity.
• Support merchandising and visual presentation standards by restocking shelves, organizing displays, and ensuring the sales floor is clean, safe, and well-presented.
• Assist with inventory counts, receiving shipments, and reporting stock discrepancies to store management.
• Participate in store meetings, training sessions, and product briefings to continuously improve selling skills and product knowledge.
• Collaborate with colleagues and management to support promotions, events, and a positive team environment.
• Follow company policies, loss-prevention procedures, and health and safety guidelines at all times.

Required Qualifications

• High school diploma or equivalent; additional education in sales, marketing, or a related field is a plus.
• Minimum 1 year of retail or customer-facing sales experience preferred; recent graduates with strong customer service skills are encouraged to apply.
• Legal authorization to work in Saudi Arabia.

Required Skills

• Excellent verbal communication and active listening skills to engage customers and build rapport.
• Customer-focused attitude with a commitment to delivering a positive shopping experience.
• Basic numeracy and cash-handling skills; comfortable using POS systems and mobile devices for sales transactions.
• Ability to work in a fast-paced retail environment, manage multiple customers, and prioritize tasks effectively.
• Team player with a cooperative mindset and willingness to support colleagues and store initiatives.
• Attention to detail, punctuality, and reliable attendance.
• Flexibility to work varied shifts, including weekends and holidays, as required by store schedules.
• Proficiency in Arabic and basic English communication is preferred.

Join Carrier as a Sales Engineer - Aftermarket
Carrier is the leading worldwide provider of HVAC, refrigeration, and cold chain solutions, recognized for our commitment to excellence and innovation. We are looking for a dedicated Sales Engineer to support our aftermarket and service business.

Role Responsibilities:

• Prepare quotations and proposals, and follow up on service sales inquiries.
• Lead negotiations to achieve optimum profit levels.
• Manage existing customers and develop new relationships to foster service revenue growth.
• Provide professional proposals and technical support for digitalized services.
• Ensure proper acquisition of sales opportunities and meet financial targets.
• Execute customer visit schedules and increase market share.

Minimum Requirements:

• Minimum 2 years' experience in HVAC aftermarket sales.
• A degree in Mechanical Engineering with HVAC knowledge.
• Sales experience in the Western region (Jeddah, Makkah).
• This role is only for Saudi nationals.

What We Offer:

• An international working environment.
• Competitive salary and exceptional benefits.
• Professional development opportunities.

Are you ready to join a company that values respect, integrity, and innovation? Apply now and be a part of our exceptional team at Carrier!

Join Carrier as a Sales Engineer - Aftermarket!
As a leading provider of heating, ventilation, and air conditioning (HVAC) solutions, Carrier is looking for an established sales professional to enhance our service and aftermarket business based in Jeddah. This role is integral in managing customer relationships and driving sales performance.

Key Responsibilities:

• Prepare quotations or proposals and follow up on service sales inquiries.
• Lead negotiations for service agreements and repairs at optimal profit levels.
• Achieve order booking in a timely manner while meeting sales metrics and annual targets.
• Manage existing and develop new customer relationships to foster service revenue growth.
• Provide professional proposals and technical support for digitalized service offerings.
• Ensure proper acquisition of sales opportunities to meet financial targets.
• Prepare monthly sales forecasts and present them to management.
• Execute customer visit schedules and interact with customers to increase sales and market share.

Role Purpose:
To develop and expand sales channels for service agreements and repair businesses, attaining sales targets through effective business development and relationship-building strategies.

Minimum Requirements:

• Minimum 2 years' experience in HVAC aftermarket sales.
• Degree in Mechanical Engineering with HVAC knowledge.
• Experience in sales within the Western region (Jeddah, Makkah).
• This role is exclusively for Saudi nationals.

What We Offer:

• International working environment with competitive salary.
• Excellent development opportunities.
• Support for personal goals through our Employee Assistance Programme.

At Carrier, we embrace diversity and inclusion as a core aspect of our growth. If you’re passionate about a fulfilling career in HVAC and ready to make a difference, we want to hear from you!

Join Armacell as a Sales Manager for the Western Region of KSA!

Armacell offers numerous and diverse career opportunities. This role is crucial in leading sales performance and market development across the Western Region of Saudi Arabia. You will have full ownership of regional growth planning, partner management, project pipeline control, and execution against annual and mid-term business targets.

Your Responsibilities:

• Own and deliver the annual sales plan for the Western Region of KSA in line with the Mission Map and defined targets.
• Develop and execute a 3-year growth plan, including ISPT (Initiatives, Strategies, Programs, Targets).
• Lead and control all sales activities, directly and via distributors, from specification to deal closure.
• Build, manage, and regularly review a healthy project pipeline and market penetration strategy in SFDC.
• Negotiate proposals, pricing, and commercial terms with customers to maximize win probability and margin.
• Drive specification work with consultants, contractors, and project stakeholders to secure product approvals.
• Monitor competitive activity and market intelligence to define regional tactics and opportunity generation.
• Ensure disciplined reporting, forecasting, governance, and KPI tracking in line with sales control frameworks.

Your Profile:

• Bachelor's degree in Mechanical Engineering or a comparable technical discipline.
• Proven experience in B2B sales within construction, HVAC, insulation, or related technical industries.
• Strong background in project-based sales, distributor management, and tender environments.
• Solid understanding of technical proposals, drawings, and specifications.
• Experience in building and executing multi-year sales or business growth plans.
• Confident presenter and negotiator across owners, consultants, contractors, and distributors.
• Structured, self-driven working style with strong CRM and reporting discipline.
• Willingness to travel extensively within the Western Region of KSA.

Our Offer:

• A competitive salary package according to your experience and skillset.
• A role with full regional sales ownership and direct impact on business growth.
• Close collaboration with internal sales, specification, technical, and customer service teams.
• Structured governance, reporting, and planning frameworks.
• Access to product, technical, and application training.
• A professional, performance-driven working environment.

Join our Team as a Sales Representative!
WheeKeep, a leader in portable storage solutions, is seeking a passionate Sales Representative to identify potential customers and build strong client relationships. This full-time hybrid role is based in Jeddah, combining in-office work with remote flexibility.

Key Responsibilities:

• Identify and pursue new sales opportunities through outbound and inbound channels.
• Build and maintain strong relationships with clients and key stakeholders.
• Present, promote, and sell products/services to prospective customers.
• Understand customer needs and provide tailored solutions.
• Achieve agreed-upon sales targets and outcomes within the schedule.
• Prepare reports on sales activities, pipeline, and performance.
• Collaborate with internal teams to ensure an excellent customer experience.

Qualifications:

• Sales and customer relationship management skills.
• Strong communication, negotiation, and interpersonal skills.
• Market research and strategic planning abilities.
• Problem-solving and analytical thinking skills.
• Basic computer literacy and familiarity with CRM tools.
• Ability to work independently and meet sales goals.
• Experience in the storage or service industry is a plus.
• Bachelor's degree in Business Administration or Marketing.

Job Summary: We are looking for a highly creative and persuasive Copywriter to join our team. The ideal candidate is a wordsmith who excels at writing in a conversational yet professional Arabic tone, avoiding rigid, overly formal language in favor of engaging, relatable copy. You will be responsible for crafting captivating narratives around our brand and products (such as AI tools), ensuring our messaging connects with the audience across all touchpoints, from landing pages to quick push notifications.

Key Responsibilities:

• Strategic Copywriting & Marketing:
  • Newsletters & Emails: Write engaging promotional emails and newsletters that perfectly balance a professional tone with an approachable, conversational flair to drive open rates and clicks.
  • Landing Pages: Craft compelling, conversion-focused copy for landing pages that hooks the reader and clearly communicates value.
  • Product Marketing: Write captivating copy to highlight new features and product launches (specifically SaaS and AI-driven products), translating complex technical features into clear, exciting benefits for the user.
• Social Media & Digital Ads:
  • Social Media Posts: Create daily, engaging content for various social media platforms tailored to our target audience’s language and culture.
  • Ad Copy: Write punchy, persuasive copy for digital advertising campaigns aimed at lead generation and conversion.
• Scripts & Microcopy:
  • Motion Graphics Scripts: Write clear, creative, and dynamic scripts for motion graphics and promotional videos.
  • Notifications & Alerts: Craft smart, catchy, and concise microcopy for app push notifications, system alerts, and onboarding messages that encourage user interaction without being intrusive.
• Brand Voice & Collaboration: Ensure a consistent “White Arabic” tone of voice across all platforms—one that feels human, warm, and professional, avoiding lifeless or robotic phrasing. Work closely with the graphic design and marketing teams to ensure copy and visuals complement each other perfectly.

Requirements & Qualifications:

• Experience: 1 to 3 years of proven experience in copywriting, content writing, or digital marketing (experience in tech/SaaS/AI companies is a huge plus).
• Languages: Arabic speaker with an absolute mastery of the conversational “White Arabic” dialect. Strong proficiency in English to understand technical specs and collaborate internally.
• Writing Skills: Exceptional creative writing and storytelling skills. You know how to sell a feeling and a solution, not just a product.
• Versatility: Proven ability to adapt writing style from long-form content (newsletters, landing pages) to short-form punchy copy (scripts, push notifications).
• Portfolio: A strong portfolio demonstrating diverse writing samples (social media, emails, ad copy, and landing pages).

Job Summary
We are seeking a skilled Technical Support Technician to test, troubleshoot, and repair a wide range of home appliances, including air conditioning, refrigeration systems, electrical, and electromechanical components, as well as small home appliances.

Key Responsibilities:

• Apply technical knowledge to test, repair, and install air conditioning, refrigeration, electrical, and electromechanical products at both the service center and customer locations.
• Perform service tasks in a timely manner, following product specifications and service manuals.
• Request and coordinate required spare parts to complete repairs efficiently.
• Accurately document spare parts usage in repair reports and company systems.
• Test repaired or installed units to ensure optimal performance under real operating conditions.
• Obtain customer confirmation on product performance after completing home service repairs.
• Collect service fees from customers and submit them to the service center within the same or next working day.
• Visit customer locations to diagnose issues and perform on-site repairs.

Qualifications:

• Diploma in Air Conditioning & Refrigeration or a related field.
• Proven experience in repairing home appliances.
• A valid driving license is an advantage.

Experience Required: Minimum of 3-5 years in a similar role.

About the Role:
We are seeking a dynamic and motivated Sales Representative to join our team within the Residential Operations & Maintenance sector. The ideal candidate will be responsible for driving business growth by acquiring new clients, strengthening existing relationships, and promoting integrated facilities management solutions tailored to residential properties.

Key Responsibilities:

• Identify and acquire new clients within the residential real estate sector.
• Manage and develop strong relationships with existing customers.
• Present company services in a professional and persuasive manner.
• Achieve monthly and quarterly sales targets.
• Identify market opportunities and support business growth initiatives.
• Coordinate with operations teams to ensure high-quality service delivery.
• Prepare regular sales and performance reports.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• 2 to 6 years of experience in sales (preferably in Facilities Management, Real Estate, or related service industries).
• Strong communication, negotiation, and interpersonal skills.
• Proven ability to work in a field sales environment and achieve targets.
• Good understanding of the residential real estate and facilities management market.
• Valid driving license (preferred).
• Highly motivated, result-oriented, and able to work under pressure.

Join Buro Happold as a Translator in Jeddah
Are you passionate about language and precision? Buro Happold is seeking a skilled Translator & Proofreader to deliver high-quality Arabic-English translations across various technical and non-technical content.

Your Responsibilities:

• Translate documents such as technical reports, contracts, and manuals between Arabic and English, ensuring accuracy and tone are preserved.
• Review and proofread translated materials to eliminate errors.
• Interpret complex terminology clearly in both languages.
• Collaborate with engineers and project managers for clarity on terminology.
• Maintain terminology databases and translation memory tools.

Your Skills and Experience:

• Bachelor’s degree in Translation, Linguistics, or related field.
• Minimum of two years’ experience in technical translation.
• Fluency in Arabic and English with attention to detail.
• Proficiency in MS Office and translation software.
• Strong organizational skills and ability to manage deadlines.

What We Offer:

• Hybrid working arrangements.
• Attractive salary and benefits package.
• A commitment to your continuous development.
• Two memberships to professional bodies or subscriptions.

Join us at Buro Happold and be part of a legacy that values diversity and innovation.