وظائف خدمة عملاء

أكثر من 89 وظيفة خدمة عملاء. تصفح تفاصيل الراتب، والوصف الوظيفي، وموقع الوظيفة. أنشئ سيرتك الذاتية وقدّم عليها الآن


خدمة عملاء
نوع العقد
الجنسية

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موظف استقبال

موظف استقبال

📣 إعلانجديدة

Marriott International

دوام كامل
Position Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Critical Success Factors
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications
  • Education: High school diploma or *** equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. Join us and be part of an amazing global team, where you can do your best work and become the best version of yourself.

breifcase0-1 سنة

locationالجبيل

منذ 8 أيام
ممثل خدمة عملاء (كول سنتر)

ممثل خدمة عملاء (كول سنتر)

📣 إعلان

Bupa Arabia

عمل مؤقت
Join Bupa Arabia as a Call Center Agent!
We are seeking a dynamic individual to provide exceptional customer service at our Jeddah location. As a Call Center Agent, you will play a vital role in ensuring our clients receive accurate information regarding our network, products, and services.

Key Responsibilities:
  • Deliver high-quality customer service and maintain professional communication skills.
  • Possess thorough knowledge of all departments, products, and services to provide accurate information confidently.
  • Identify recurring issues and ensure the correct information is sent for prompt corrective actions.
  • Utilize various systems for preauthorizations, claims research, contract interpretation, and provider network status.
  • Interpret client and provider contracts while managing inbound calls effectively.
  • Enhance customer satisfaction for both internal and external clients while continuously improving service delivery.
  • Handle customer complaints competently and resolve issues with minimal supervisor intervention.

Skills Required:
  • Experience in customer service or call center roles.
  • Proficient with computers and capable of navigating various software applications.
  • Ability to multi-task in a fast-paced environment and thrive under pressure.
  • Strong troubleshooting, problem-solving, and basic analytical skills.
  • Excellent follow-up abilities and conflict resolution skills.

We welcome applicants with a minimum of a Bachelor’s degree seeking an internship or entry-level position.

breifcase0-1 سنة

locationجدة

منذ 11 يوم
موظف استقبال

موظف استقبال

📣 إعلان

INTECH Automation & Intelligence

دوام كامل
Position Overview
The Front Desk Officer will be the first point of contact for visitors, clients, and employees, ensuring a welcoming and professional atmosphere. This role requires excellent communication, organizational skills, and the ability to manage multiple tasks efficiently. The Front Desk Officer will also assist with administrative support and maintain smooth front desk operations.

Key Responsibilities
  • Reception Duties:
    Greet and welcome visitors, ensuring a positive and professional first impression.
    Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel.
    Maintain a tidy and presentable reception area.
  • Administrative Support:
    Schedule appointments and manage meeting room bookings.
    Handle basic clerical tasks such as data entry, filing, and photocopying.
    Assist in maintaining office supplies and coordinating deliveries.
  • Customer Service:
    Address visitor and client queries courteously and promptly.
    Support employee inquiries related to office facilities or resources.
  • Security And Compliance:
    Ensure visitors follow sign-in protocols and issue visitor badges when required.
    Liaise with security personnel for access control and emergency procedures.

Requirements
  • Education: High School diploma (Bachelor’s degree preferred).
  • Experience: Proven experience as a Front Desk Officer, Receptionist, or in a related role from 12 years of experience. However, fresh graduates are encouraged to apply.
  • Technical Skills:
    Know-how of MS Office (Word, Excel, PowerPoint).
    Familiarity with office equipment (*, printers, fax machines).
  • Soft Skills:
    Excellent verbal and written communication skills.
    Strong organizational and multitasking abilities.
    Customer-focused with problem-solving capabilities.
  • Preferred Attributes:
    Positive and approachable personality.
    Ability to remain calm under pressure in a fast-paced environment.
    Prior experience in handling customer queries or complaints.

breifcase0-1 سنة

locationالخبر

منذ 11 يوم
مدير خدمات عملاء

مدير خدمات عملاء

📣 إعلان

Air Products

دوام كامل
Join Air Products as a Support Services Manager
At Air Products, we are committed to solving the world’s most significant energy and environmental challenges. As the Support Services Manager, you will play a vital role in enhancing customer service and efficiency within our JIGPC operations in Jīzān. With leadership over a team of 40 staff managing logistics and transportation for approximately 400 personnel and a fleet of 250 vehicles, you will ensure optimal performance and productivity.

Main Responsibilities:
  • Oversee updates to support service practices in line with environmental policies and regulations.
  • Define and manage key performance metrics to evaluate service factors.
  • Provide leadership and ensure team readiness to meet organizational goals.
  • Hire, train, and develop your team, fostering a collaborative multi-locational atmosphere.
  • Utilize performance management programs to align personal performance with company objectives.
  • Maintain communication and ensure a positive work environment.
  • Adhere to all safety guidelines and proactively manage workplace issues.

Minimum Requirements:
  • Bachelor’s degree in economics, business administration, logistics, or related fields.
  • 15 years of experience in operations and logistics, with a minimum of 10 years in a management role.
  • In-depth knowledge of logistics operations and data analysis for decision-making.
  • Strong leadership skills in fostering a collaborative team environment.
  • Understanding of industry trends in the oil and gas sector.

Join us and be part of a company that puts safety first and values diversity, inclusion, and belonging.

breifcase0-1 سنة

locationجازان

منذ 13 يوم
مدير خدمات عملاء

مدير خدمات عملاء

📣 إعلان

International Water Distribution Co. (Tawzea)

دوام كامل
Join Our Team as a Customer Services Manager!
At International Water Distribution Co. (Tawzea), we are committed to providing outstanding customer service to our clients. We are seeking a dedicated and experienced Customer Services Manager to enhance customer satisfaction and manage our customer service team effectively.

Key Responsibilities:
  • Assist with budget preparation for the Customer Service department and manage the assigned budget for the Business Director.
  • Draft, implement, and execute policies and procedures for a quality customer service experience.
  • Monitor performance metrics for customer service representatives and supervisors, preparing monthly performance reports.
  • Analyze trends in customer complaints and inquiries and summarize findings in monthly reports.
  • Oversee training and performance evaluations for current and new team members.
  • Identify opportunities to improve customer service procedures and make recommendations to the line manager.
  • Manage the daily workflow of the customer service team.

Requirements:
  • Minimum of 10 years' experience, including 5 years in a management or supervisory role within the water sector.
  • Extensive knowledge of customer service procedures and principles.
  • Excellent leadership and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Outstanding written and verbal communication skills.
  • Fluency in English, both written and spoken.
  • Proficiency in Microsoft Office and customer service software.

breifcase0-1 سنة

locationحائل

عمل عن بُعد
منذ 13 يوم