وظائف خدمة عملاء في السعودية

• Greet and seat guests, ensuring a smooth and pleasant dining experience.
• Manage reservations and respond to inquiries with professionalism and care.
• Coordinate seating arrangements in collaboration with the service team.
• Anticipate guest needs and deliver personalized service in line with Four Seasons' exceptional hospitality standards.

• High school education or equivalent experience.
• 6 to 12 months of experience in restaurant, food and beverage service preferred.
• Proficient in English and Arabic (local candidates only as per Saudi law).
• Familiarity with restaurant policies and operations is a plus.

• Competitive net salary in a tax-free environment.
• Provided staff accommodation and transportation.
• 30 days of vacation and 10 public holidays per year.
• Paid round-trip home leave ticket.
• Complimentary meals and uniform care.
• Comprehensive medical and life insurance.
• Opportunities for complimentary stays at Four Seasons properties worldwide.

• Reception & Front Desk Operations
  • Serve as the first point of contact, professionally welcoming visitors, clients, and business partners.
  • Manage incoming calls, emails, and front desk inquiries, ensuring timely and accurate responses.
  • Coordinate visitor access, meeting room bookings, and hospitality arrangements.
  • Maintain a clean, organized, and professional reception area in line with corporate standards.
• Office & Administrative Support
  • Support daily administrative operations to ensure smooth office functionality.
  • Act as the primary administrative contact for employees regarding office-related requests.
  • Coordinate internal communications, documentation, and basic record-keeping.
  • Assist with meeting coordination, scheduling, and preparation of administrative materials.
• Facilities, Supplies & Coordination
  • Coordinate office supplies, procurement requests, and vendor services.
  • Monitor office facilities and supervise housekeeping services to maintain a professional work environment.
  • Liaise with internal teams and external vendors to address administrative and facility-related needs.
  • Ensure compliance with company policies, procedures, and administrative standards.
  • Prepare and submit basic administrative reports to the line manager.

• Education & Experience
  • Bachelor’s degree in Business Administration or a related field.
  • Minimum 2 years of experience in Reception, Front Desk, or Office Administration, preferably within a multinational or international organization.
  • Experience in an industrial, corporate, or professional services environment is an advantage.
• Skills & Competencies
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Experience with SAP or similar ERP systems is preferred.
  • Strong organizational, multitasking, and time-management skills.
  • Professional appearance with strong interpersonal and customer service skills.
  • Ability to work independently and collaboratively within a diverse team.
  • Fluent in English and Arabic, both written and spoken.
  • Reliable, discreet, and detail-oriented, with a strong sense of responsibility.
  • Comfortable working in a multicultural, multinational corporate environment.
  • Eager to learn, grow, and contribute to long-term organizational success.

Company Description
LEVAYĀ is a new destination in Jeddah for luxury wellness, offering an upscale experience that combines tranquility, renewal, and exceptional service for its guests.

Job Description
We are looking for a full-time receptionist to be the first point of contact for guests, responsible for providing an upscale welcoming experience, managing appointments, and ensuring a seamless experience that reflects the identity of LEVAYĀ.

Main Responsibilities
• Welcoming guests in a professional manner that reflects the luxury identity and experience of LEVAYĀ.
• Efficiently managing and organizing the daily appointment schedule to ensure smooth operational processes.
• Full oversight of the appointment system, continuously updating it, and addressing any conflicts or adjustments promptly.
• Monitoring the inventory of products used and updating records and coordinating requests for shortages to ensure they are always available.
• Responding to guest inquiries in person, over the phone, and via email with professionalism and speed.
• Accurately processing payments and managing the point of sale system.
• Continuous coordination with the team to ensure a complete and seamless guest experience.
• Proficiency in Arabic and English.

Benefits
• Full-time
• Salary: 4,000 Saudi Riyals monthly.
• Working hours: 2:00 PM – 11:00 PM (1-hour break)
• 6 working days per week
• Location: Jeddah – Al-Khalidiah neighborhood.