وظائف خدمة عملاء في السعودية

Join Rixos Hotels as a Front Office Receptionist!
At Rixos, established in 2000, we invite you to be part of an exceptional team offering a luxurious all-inclusive experience. As a Front Office Receptionist, you will play a vital role in ensuring our guests receive top-tier service from the moment they arrive.

Key Responsibilities:

• Register and process check-ins for all arrivals.
• Handle guest check-outs efficiently and professionally.
• Update guest information into our computer systems post check-in.
• Manage cashiering duties, foreign exchange transactions, and night audits.
• Handle walk-in and call-in reservations and maintain a professional demeanor at all times.
• Provide courteous service and respond promptly to guest inquiries and requests.
• Resolve guest complaints by coordinating with relevant departments for immediate follow-up.
• Issue guest room key cards while ensuring security protocols are followed.
• Check and convey messages, mail, and packages to guests.
• Maintain cleanliness and organization of the front office area.
• Ensure all guests are greeted on arrival and departure.
• Communicate information across shifts to ensure seamless operations.

Qualifications:

• University degree in Hotel Management or related field.
• Minimum 1 year of experience in a similar role at a star hotel.

Join us at Rixos Hotels, where you will enjoy a supportive environment that prioritizes your professional growth while delivering exceptional guest experiences.

Join Niceone, Saudi Arabia’s leading digital home retail brand, and grow your sales career in Jeddah as part of our diverse, ambitious, and gender-inclusive team. As a Salesperson, you will play a key role in driving sales, delivering exceptional customer experiences, and supporting our omni-channel strategy across both online and offline stores.

We are committed to fostering a fair, supportive workplace for talent of all backgrounds, abilities, and identities. Your passion for customer satisfaction and results will contribute directly to our continued success in the Saudi market.

Key Responsibilities:

• Proactively identify customer needs, recommend suitable products, and close sales to achieve personal and team targets in line with company goals.
• Provide attentive, courteous service to all shoppers, ensuring every customer enjoys a seamless, enjoyable experience that reflects the Niceone brand.
• Maintain up-to-date expertise on product features, promotional offers, and competitive advantages to confidently communicate with customers.
• Collaborate within your team to ensure attractive, organized displays that follow company guidelines and elevate the in-store customer journey.
• Support integration between digital and physical sales channels, including assisting with online orders, delivery queries, and omnichannel processes.
• Assist with stock checks, replenishment, and ensuring inventory accuracy to guarantee the availability of key products.
• Follow all company procedures related to cash handling, POS operation, and store security to maintain compliance and efficiency.

Skills And Qualifications:

• High school diploma or above preferred. Relevant training or coursework in sales or customer service is a plus.
• Previous experience in sales, retail, or customer-facing roles is highly advantageous but not required. Motivation and willingness to learn are essential.
• Excellent verbal communication skills in Arabic are essential; English proficiency is an advantage.
• Passion for delivering exceptional service and exceeding customer expectations.
• Friendly, respectful, and capable of engaging a diverse and multicultural customer base.
• Ability to work collaboratively with colleagues and management toward common goals.
• Comfortable working in a fast-paced, evolving retail environment with changing priorities.

Core Competencies:

• Professional and positive attitude at all times, representing the company with integrity.
• Attention to detail in presentation and product handling.
• Drive to achieve individual and team sales targets.
• Commitment to Niceone’s values of respect, inclusion, and ethical conduct.

Why Join Niceone:

• Opportunity to be a part of Saudi Arabia’s top home retail brand at the forefront of the digital and physical shopping experience.
• Continuous learning and career growth opportunities within an innovative retail environment.
• Supportive workplace that values everyone’s ideas and contributions, fostering gender equality and diversity.
• Performance incentives for achieving and exceeding sales targets.
• Be part of a thriving team that values trust, communication, and mutual success.

How to Apply: If you have a passion for sales and customer service and want to develop your career in a vibrant, inclusive setting, we welcome your application. Please submit your CV and a brief cover letter outlining your interest in this role and your motivation to join Niceone. Start your journey with us and make a positive impact on the future of retail in Jeddah.

Join an elite, professional laundry business with a friendly, supportive team!

We’re looking for a Receptionist who enjoys working with people, takes pride in delivering a premium customer experience, and thrives in an organized, high-standard environment. If you’re confident, detail-oriented, and want a stable role with a respectful team culture; this is for you!

Location: Jeddah
Type: Full-time
Position: Receptionist (Laundry Store)

Key Responsibilities

• Welcome walk-in customers and register orders accurately.
• Handle digital inquiries (phone/WhatsApp/messages) professionally and promptly.
• Operate cashier and POS, issue invoices, and process payments.
• Coordinate closely with production managers and staff to track orders and delivery timelines.
• Update customers on order status and handle feedback/complaints with professionalism.
• Manage item receiving and handover (tagging, counting, packaging, and delivery confirmation).
• Maintain a clean, organized reception area and accurate records.
• Follow service quality standards and keep customer information confidential.

Requirements

• Arabic fluency is a must (spoken and written).
• Strong communication and customer service skills.
• POS/cashier experience is a plus.
• Comfortable with WhatsApp and basic computer/data entry.
• Reliable, punctual, and able to work under pressure.
• Based in Jeddah.

Join Our Team as a Customer Service Representative!
We are seeking motivated and customer-focused individuals to join our team as Customer Service Representatives through the Tamheer Program. This exciting role offers you the opportunity to be the first point of contact for visitors at CENOMI Centers malls in Jeddah and Makkah, ensuring an exceptional guest experience and providing support with inquiries, services, and mall information.

Responsibilities:

• Serve as the first point of contact for visitors at the mall.
• Provide exceptional guest experience and support with inquiries.
• Assist in providing information about services and facilities available at the mall.

Requirements:

• Must be eligible for the Tamheer Program.
• Bachelor’s degree or Diploma in any related field.
• Strong communication and interpersonal skills.
• Positive attitude, teamwork, and willingness to learn.
• Ability to work in a fast-paced mall environment.

About Cenomi Centers:
Cenomi Centers is Saudi Arabia’s largest and leading owner, operator, and developer of contemporary lifestyle centers. Founded in 2002, we operate 22 locations in 10 cities across the Kingdom, attracting over 109 million visitors annually.

Here's the resulting JSON: { "originalTextLanguage": "Arabic", "translatedText": "

Job Title: Receptionist and Social Media Management – Changes Studio

Job Overview

We are looking for an active and polite female employee to manage the salon's social media platforms, in addition to reception tasks, with the aim of enhancing our digital presence and providing a sophisticated and pleasant experience for clients inside the branch.

⸻

Tasks and Responsibilities

First: Social Media Tasks
• Managing, designing, and publishing content on various platforms.
• Taking attractive and professional photos of services and daily salon activities.
• Writing captions consistent with the salon's identity.
• Responding to messages and comments.
• Coordinating campaigns and promotions.
• Prepared weekly or monthly reports on engagement.

Second: Reception Tasks
• Greeting clients and providing high-quality service.
• Managing reservations and organizing appointment schedules.
• Responding to inquiries and providing support.
• Issuing invoices and organizing payment processes.
• Maintaining the order of the reception area.

⸻

Requirements
• Experience or familiarity with social media and photography.
• Politeness and exceptional communication skills.
• Ability to use simple editing programs.
• Commitment, discipline, and time management.
• Professional appearance and professionalism in dealing.

⸻

Working Hours
• From 2:00 PM to 10:00 PM

⸻

Benefits
• Fixed salary determined after the interview based on experience.
• Commissions or incentives based on performance.
• One day off per week.
• Comfortable work environment and professional female team.
• Discounts on salon services.
• Opportunities for development and courses in photography and social media.


Please also send the CV to the store number, write on Google browser changes studio Al-Zahra neighborhood, and the WhatsApp number will be available

" }

Join Premium Food Company Ltd. as a Call Center Manager!
In this strategic role, you will be at the forefront of managing our call center operations, directly influencing customer satisfaction and operational efficiency. As part of a dynamic team, your expertise will ensure quick response times and smooth communication across all customer service channels.

Key Responsibilities:

• Call Center Operations Management: Oversee daily operations, ensuring timely call resolutions and adherence to service levels. Maintain accuracy in order management and adjust staffing for peak periods.
• Team Leadership & Training: Supervise and train call center agents, ensuring they meet service targets. Prepare schedules and evaluate performance.
• Customer Complaint Management: Handle escalated complaints, coordinate with teams to resolve issues, and monitor complaint trends for improvement.
• Coordination With Delivery & Aggregator Teams: Communicate with platforms to resolve order issues and update teams on delivery statuses.
• Reporting & Analysis: Prepare and analyze reports on call volume, customer satisfaction, and performance metrics.

Qualifications:

• Bachelor’s Degree in Business, Communications, Hospitality, or related fields.
• 2–4 years of experience in call center leadership, preferably in food delivery.
• Familiarity with call center software and knowledge of delivery flow.
• Excellent communication and problem-solving skills.

Your leadership will help us continuously improve our customer service operations, ensuring a high-quality experience for our customers at Baytoti!

Join Aman International Engineering Consultancy as a Front Desk Receptionist!
We are seeking a professional and organized individual to serve as the first point of contact for our clients, visitors, and internal teams. In this crucial role, you will help create a welcoming environment while supporting daily office operations at our fast-paced fire protection engineering consultancy.

Responsibilities:

• Welcome and assist clients, visitors, and contractors in a professional manner.
• Manage phone calls, inquiries, and direct communication to relevant departments.
• Maintain an organized and presentable reception area and meeting rooms.
• Handle emails, courier services, and general correspondence.
• Support meeting scheduling, appointment coordination, and room bookings.
• Assist with administrative duties such as filing, scanning, and data entry.
• Coordinate visitor access, ID badges, and basic safety protocols.
• Monitor office supplies and support procurement when needed.
• Collaborate with HR, Operations, and Engineering teams to ensure smooth workflow.

Qualifications:

• Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field.
• Previous experience in reception or administrative roles; experience in engineering, construction, or consultancy is a plus.
• Strong communication skills in English and Arabic.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Presentable, organized, and detail-oriented with strong multitasking abilities.
• Professional attitude, excellent customer service skills, and ability to work under pressure.

Join us at Mövenpick Hotels & Resorts!
We are seeking a professional Receptionist to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests and clients.

Key Responsibilities:

• Manage incoming calls, emails, and correspondence efficiently.
• Handle guest inquiries and requests promptly and courteously.
• Assist with check-in and check-out procedures, including room assignments and key card management.
• Maintain a clean and organized reception area.
• Coordinate with various departments to ensure smooth operations.
• Process payments and handle cash transactions accurately.
• Manage appointment scheduling and maintain up-to-date calendars.
• Provide general administrative support as needed.
• Stay informed about hotel facilities, services, and local attractions to assist guests effectively.
• Ensure compliance with security and safety protocols.

About Us:
Mövenpick Hotels & Resorts combines Swiss heritage with a modern approach to hospitality, offering unique experiences across 120 hotels and resorts worldwide. Join us and become a Heartist® in an environment where you can grow and thrive.