وظائف الدعم الفني والتقني في السعودية

Join My Clinic, a leader in multispecialty outpatient care in Saudi Arabia! We are dedicated to helping people live longer, healthier, and happier lives through innovative healthcare solutions. We are seeking passionate individuals to support our mission.

Job Summary: You will be responsible for supporting patients enrolled in the My Care program, guiding them through registration and follow-up. This role emphasizes the importance of building effective communication with patients, ensuring their appointments are attended, and providing a supportive care journey.

Primary Responsibilities:

• Contact patients to introduce and enroll them in the My Care program.
• Follow up on appointments and assist with rescheduling as necessary.
• Answer inquiries related to the My Care program and its benefits.
• Coordinate with clinical and administrative teams to ensure seamless service delivery.
• Submit daily reports regarding registration, no-shows, and patient feedback.
• Document all patient data and interactions accurately in the system.

The employee may also be assigned additional duties as needed.

Education / Professional Qualifications: High school diploma is required (Diploma or Bachelor's degree preferred). Previous experience in customer service or healthcare coordination is advantageous.

Experts & Skills: Proficiency in Arabic (spoken and written) is required, with English proficiency preferred. Basic computer and data-entry skills, excellent communication abilities, strong organizational skills, and a compassionate, patient-centered approach are essential.

About Barakah
Barakah is committed to transforming food surplus into valuable resources by connecting retailers, brands, and consumers in a seamless ecosystem. Through innovative technology and a strong community focus, Barakah strives to make food saving simple and accessible. Championing sustainability, the company is dedicated to redefining the way food is saved, shared, and appreciated across the region. Join us in our mission to foster a sustainable future for food.

Role Description
As a Customer Service Representative at Barakah, you will assist in handling customer inquiries and resolving issues to ensure a positive customer experience. Your day-to-day tasks will involve:

• Addressing product questions
• Resolving complaints
• Maintaining customer satisfaction
• Providing support to improve customer loyalty

Although this is a remote-type position, the candidate must be based in Jeddah for continued training purposes, where you will collaborate closely with the team to meet customer needs effectively.

Qualifications

• Strong skills in Customer Service, Customer Support, and Customer Satisfaction
• Ability to enhance Customer Experience and maintain high Customer Loyalty
• Effective communication and interpersonal skills
• Problem-solving skills with a proactive approach to resolving customer concerns
• Ability to work collaboratively in a team-oriented environment
• Previous experience in customer service is a plus
• Fluency in relevant languages

Join Our Team!
Al-Sunduq Al-Riyadi Holding Company, a licensed Saudi Closed Joint-Stock Company based in Jeddah, is looking for a motivated and articulate Customer Service Officer at Investors Relations Department. As a key representative for our company, you will play a vital role in building trust and facilitating communication between our executive management and both current and potential investors.

Responsibilities:

• Manage relationships with existing and prospective investors.
• Respond to investor inquiries professionally and accurately.
• Participate in investment meetings and events.
• Prepare presentations and marketing materials to attract investors.
• Coordinate with management and financial advisors during investment rounds.
• Enhance the company's image as a reliable and stable investment destination.

Requirements:

• Bachelor’s degree in Business Administration, Finance, or Public Relations.
• Minimum 2 years of experience in investor relations or financial fields.
• Excellent communication skills in Arabic and English.
• Proficient in Microsoft Office and Google Workspace tools.
• Strong understanding of capital market fundamentals and investment regulations.

Benefits:

• Competitive monthly salary with performance bonuses.
• Professional work environment that supports growth.
• Continuous development and training opportunities.
• Participation in investor events and meetings.

Join ITB Company as an IT Support and Maintenance Technician!

Located in Khamis Mushait, Asir, Saudi Arabia, ITB Company is a leading firm in IT consulting and services. We are currently seeking a dedicated IT Support and Maintenance Technician to join our team.

Responsibilities:

• Proficiently troubleshoot and resolve technical issues.
• Install and configure computers, software, networks, printers, and scanners.
• Monitor and maintain computer and network systems.
• Provide timely responses to technical support requests.
• Set up accounts for new users.
• Repair and replace equipment as needed.
• Test new technologies and software.
• Train new employees on technical issues.
• Manage multiple support cases simultaneously.
• Support the implementation of new applications.
• Prepare procedural documentation for technical procedures.

Qualifications:

• Bachelor's degree in Information Technology or a related field.
• Fluency in Arabic and English (spoken and written).
• Strong attention to detail and listening skills.

We invite you to apply and be part of a team that is committed to delivering high-quality IT services.

Join Madi International as a Customer Service Officer!
We are seeking a passionate and detail-oriented Saudi National to enhance our customer service team in Al Khobar. If you possess strong communication skills and commitment to delivering excellent service, we invite you to be part of our dynamic team.

Key Responsibilities:

• Handle incoming customer inquiries via phone, email, and WhatsApp.
• Provide product information, order updates, and support with returns or complaints.
• Coordinate with the sales and logistics teams to ensure smooth order fulfillment.
• Maintain customer satisfaction through prompt, polite, and professional service.
• Update customer records and service logs accurately.

Requirements:

• Saudi National Mandatory.
• Excellent communication skills in Arabic and English.
• Previous experience in customer service or call center roles is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle pressure in a fast-paced environment.

Join Falcon Consulting Services as a Technical Support Consultant!
We are seeking a highly skilled Technical Support Consultant with expertise in low-current systems, edge devices, and network infrastructure. This position requires providing technical assistance and ensuring smooth operations of critical systems in challenging environments and remote locations.

Key Responsibilities:

• Provide technical support for low-current systems (CCTV, access control, etc.).
• Install, configure, and maintain edge devices, sensors, and IoT components.
• Handle LAN/WAN wiring, network setup, and connectivity troubleshooting.
• Perform diagnostics and maintenance of power systems, including batteries and backup units.
• Conduct site visits to remote locations for installation, testing, and support.
• Document technical issues, resolutions, and provide detailed reports.
• Collaborate with engineering teams to ensure system reliability and performance.
• Train end-users and provide guidance on system operation and best practices.

Required Qualifications:

• Diploma in Electrical/Electronics/IT or related field.
• Hands-on experience with low-current systems and network infrastructure.
• Strong knowledge of LAN/WAN wiring, cabling standards, and troubleshooting.
• Familiarity with edge devices, IoT hardware, and integration.
• Ability to work in remote locations and adapt to challenging environments.
• Excellent problem-solving and communication skills.

Preferred Skills:

• Experience with industrial or oil & gas environments.
• Knowledge of battery systems, UPS, and backup power solutions.
• Certifications in networking (CCNA or equivalent) or low-current systems.
• Ability to work independently and manage multiple tasks under pressure.

Benefits:

• Competitive salary and allowances.
• Travel opportunities to diverse project sites.
• Professional development and certification support.

Join Lucid Motors as an IT Helpdesk Technician
At Lucid, we're paving the future in luxury electric vehicles. As part of our dedicated team, you'll play a crucial role in ensuring our technology meets the extraordinary demands of our innovative products.

Key Responsibilities:

• Provide first-line technical support to end-users via phone, email, chat, or ticketing systems.
• Troubleshoot hardware and software issues effectively.
• Assist in onboarding processes and handle user account management.
• Collaborate with IT teams to maintain standardized configurations and support requests.
• Monitor and address network connectivity issues and security incidents.

Qualifications:

• Bachelor’s degree in computer science or related field.
• 2+ years of experience in a technical support role, preferably in corporate settings.
• Familiarity with ITSM, ITIL processes, and ticketing systems.
• Excellent communication skills and ability to work collaboratively.
• Strong knowledge of Windows/Mac OS, networking, and security systems.

Join us at Lucid Motors, where you'll contribute to a transformative vision for a sustainable future.