وظائف الدعم الفني والتقني في السعودية

Join Gulf CX a Leading Customer Service Company!
We are excited to announce an opportunity for the role of Customer Service Mediator in Dammam's Al-Shatea neighborhood. This full-time position offers a stimulating working environment where you can enhance your skills and contribute to outstanding customer experiences.

Details:

• Salary: 4,500 SAR
• Monthly Incentive: 500 SAR
• Working Hours: hours daily

Requirements:

• Saudi nationals only
• Proficiency in English (Intermediate to Advanced) - both speaking and writing
• Strong customer service skills
• Proficient in Microsoft Office programs

Please indicate your language proficiency in the email subject line, as it will affect project assignment and salary.

Join Our Team as a Customer Service Representative!
We are excited to announce that Namaya Investment is looking for passionate Customer Service Representatives to join our expanding team!

About Us:
Namaya Investment is a fully Saudi platform providing access to global markets including currencies, commodities, indices, gold, and oil. We pride ourselves on offering a transparent, secure, and commission-free trading environment that is fully compliant with Islamic Shariah principles.

The Role:
As the voice of Namaya, you will be the bridge between our company and our valued clients. Your responsibilities will include:

• Providing top-tier first-level support via live chat, email, and phone.
• Balancing customer needs with company guidelines professionally.
• Communicating clearly in both Arabic and English.
• Ensuring compliance with Cyprus and global regulations.
• Delivering a “WOW” service experience that exceeds expectations.

Requirements:
📍 Location: Based in Dammam or Riyadh.
Excellent command of Arabic and English.
Flexibility to work shifts and weekends (5 working days per week).
A basic understanding of financial markets.
Previous experience in customer service.
Highly motivated with a service-oriented mindset.

Ready to start your journey with us? Apply now!

Join Tamweel Aloula as a Customer Care Officer!
We are dedicated to delivering exceptional customer service and ensuring customer satisfaction. As a Customer Care Officer, you will be the primary point of contact for our customers, providing support, resolving inquiries, and addressing their concerns. Your role is crucial in maintaining positive relationships with customers and promoting Tamweel Aloula's reputation for excellent service.

Role & Responsibilities:

• Serve as the main point of contact for customers, handling a wide range of inquiries, concerns, and requests through various communication channels (phone, email, chat, social media, etc.).
• Respond promptly, professionally, and empathetically to customer inquiries and concerns.
• Conduct outbound calls to promote Tamweel Aloula's financial products and services.
• Build and strengthen relationships with potential and existing customers.
• Identify customer issues, provide accurate information, troubleshoot problems, and offer effective solutions.
• Resolve complaints in a timely manner and escalate issues as necessary.
• Maintain detailed and accurate records of customer interactions.
• Gather customer feedback to improve our services.
• Collaborate with cross-functional teams to ensure a seamless customer experience.

Qualifications:

• Bachelor’s degree in business administration, finance, or a related field.
• 0-2 years of experience in customer service, preferably in financial services.
• Strong customer service skills and knowledge of the retail financial services market.

Join Tamweel Aloula as a Customer Care Officer!
We are dedicated to delivering exceptional customer service and ensuring customer satisfaction. As a Customer Care Officer, you will be the primary point of contact for our customers, providing support, resolving inquiries, and addressing their concerns. Your role is crucial in maintaining positive relationships with customers and promoting Tamweel Aloula's reputation for excellent service.

Role & Responsibilities:

• Serve as the main point of contact for customers, handling a wide range of inquiries, concerns, and requests through various communication channels (phone, email, chat, social media, etc.).
• Respond promptly, professionally, and empathetically to customer inquiries and concerns.
• Conduct outbound calls to promote Tamweel Aloula's financial products and services.
• Build and strengthen relationships with potential and existing customers.
• Identify customer issues, provide accurate information, troubleshoot problems, and offer effective solutions.
• Resolve complaints in a timely manner and escalate issues as necessary.
• Maintain detailed and accurate records of customer interactions.
• Gather customer feedback to improve our services.
• Collaborate with cross-functional teams to ensure a seamless customer experience.

Qualifications:

• Bachelor’s degree in business administration, finance, or a related field.
• 0-2 years of experience in customer service, preferably in financial services.
• Strong customer service skills and knowledge of the retail financial services market.

About Barakah
Barakah is committed to transforming food surplus into valuable resources by connecting retailers, brands, and consumers in a seamless ecosystem. Through innovative technology and a strong community focus, Barakah strives to make food saving simple and accessible. Championing sustainability, the company is dedicated to redefining the way food is saved, shared, and appreciated across the region. Join us in our mission to foster a sustainable future for food.

Role Description
As a Customer Service Representative at Barakah, you will assist in handling customer inquiries and resolving issues to ensure a positive customer experience. Your day-to-day tasks will involve:

• Addressing product questions
• Resolving complaints
• Maintaining customer satisfaction
• Providing support to improve customer loyalty

Although this is a remote-type position, the candidate must be based in Jeddah for continued training purposes, where you will collaborate closely with the team to meet customer needs effectively.

Qualifications

• Strong skills in Customer Service, Customer Support, and Customer Satisfaction
• Ability to enhance Customer Experience and maintain high Customer Loyalty
• Effective communication and interpersonal skills
• Problem-solving skills with a proactive approach to resolving customer concerns
• Ability to work collaboratively in a team-oriented environment
• Previous experience in customer service is a plus
• Fluency in relevant languages

Join Our Team!
Al-Sunduq Al-Riyadi Holding Company, a licensed Saudi Closed Joint-Stock Company based in Jeddah, is looking for a motivated and articulate Customer Service Officer at Investors Relations Department. As a key representative for our company, you will play a vital role in building trust and facilitating communication between our executive management and both current and potential investors.

Responsibilities:

• Manage relationships with existing and prospective investors.
• Respond to investor inquiries professionally and accurately.
• Participate in investment meetings and events.
• Prepare presentations and marketing materials to attract investors.
• Coordinate with management and financial advisors during investment rounds.
• Enhance the company's image as a reliable and stable investment destination.

Requirements:

• Bachelor’s degree in Business Administration, Finance, or Public Relations.
• Minimum 2 years of experience in investor relations or financial fields.
• Excellent communication skills in Arabic and English.
• Proficient in Microsoft Office and Google Workspace tools.
• Strong understanding of capital market fundamentals and investment regulations.

Benefits:

• Competitive monthly salary with performance bonuses.
• Professional work environment that supports growth.
• Continuous development and training opportunities.
• Participation in investor events and meetings.