Join our team as a Technical Support Specialist!The Eastern Construction Company is looking for an experienced professional to join the technical support team. This position will enhance our services and ensure the proper functioning of the devices and technologies that the company relies on.
Work location:Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.
Main responsibilities:- Documenting devices and their accessories, and recording daily issues.
- Performing regular and preventive maintenance on devices.
- Providing answers to questions related to device problems and directing users to the correct departments when necessary.
- Ensuring systems are ready and containing the necessary software.
- Preparing technical reports and developing work methods using modern technologies.
Required qualifications:- Bachelor's degree in technical support, programming and computer sciences, information technology, information systems, or network engineering technology.
- At least two years of practical experience in the field.
Required skills:- Machine maintenance.
- Installation and maintenance of computers.
- System testing and finding solutions to problems.
- Assisting customers and responding to their inquiries.
If you are looking to advance your career in a professional and supportive environment, do not hesitate to apply!