Customer Services Jobs in Dammam

• BA in a related field.
• Experience in digital marketing is highly preferred.
• Creativity and a strategic mindset to drive campaigns.
• Strong communication skills and a collaborative spirit.
• Fluency in English (both written and spoken)

• Transport goods safely and efficiently.
• Maintain and clean the vehicle regularly.
• Handle loading and unloading of goods.
• Use mapping applications and coordinates accurately.
• Follow all traffic laws and regulations.

• Experience in driving commercial vehicles.
• Customer service skills.
• Proficiency in using maps and tracking systems.
• Long-distance driving capability.

• Meticulously typing, proofreading, and dispatching outgoing correspondence to maintain the highest standards.
• Prioritizing and reviewing incoming mail for the General Manager.
• Coordinating internal departments for smooth operations and preparing letters with professionalism.
• Maintaining an organized filing system and accurately recording minutes during meetings.
• Managing all calls and appointments for the General Manager.
• Ensuring timely administration of Duty Manager Reports and organizing travel arrangements.
• Complying with health, safety, and environmental policies to safeguard guests and colleagues.

• Day-to-day sales activities
• Maintaining client relationships
• Negotiating contracts
• Coordinating with suppliers and vendors

• Sales and negotiation skills
• Excellent communication and interpersonal skills
• Experience in the maritime industry or ship chandling
• Knowledge of shipping logistics and procedures
• Ability to work collaboratively in a team setting
• Strong organizational and time management skills
• Bachelor's degree in Business Administration or related field

• Corporate Event Planning & Execution:
  • Plan, organize, and manage corporate events, including trade shows, industry conferences, and employee engagements.
  • Coordinate logistics such as venue selection, vendor management, travel arrangements, and event setup.
  • Oversee branding, messaging, booth design, and enhance on-ground experience at events.
  • Collaborate with internal teams to ensure alignment with corporate goals.
• VIP & External Visits Coordination:
  • Manage VIP visits ensuring protocol adherence.
  • Handle all visit requests from external entities and coordinate with stakeholders.
  • Prepare visit agendas and communication materials.

• Bachelor’s degree in Public Relations, Communications, Media, or related field.
• 7 years of professional experience, with at least 5 years in public relations or communications roles.
• Preferred experience in the aviation industry.
• Excellent communication skills in Arabic and English.
• Proven ability to manage multiple projects and meet deadlines.
• Creative thinker with strategic mindset and attention to detail.

• Supervise and coordinate the work of maintenance staff, including electricians, plumbers, HVAC technicians, and general maintenance personnel.
• Plan, implement, and monitor Preventive Maintenance (PM) schedules for all hotel systems including HVAC, plumbing, electrical, and mechanical.
• Ensure prompt response to guest room maintenance requests and maintain high guest satisfaction.
• Conduct regular inspections of guest rooms, public areas, back-of-house spaces, and equipment to identify maintenance needs.
• Ensure compliance with health and safety regulations, fire and life safety (FLS) systems, and hotel standards.
• Maintain accurate records of maintenance work, equipment logs, and inventory of tools and supplies.
• Coordinate with external vendors for specialized repairs, services, and equipment procurement.
• Monitor energy consumption and support energy-saving initiatives and green engage programs.

• Diploma or degree in Engineering, Facility Management, or a related field.
• Minimum 35 years of experience in hotel maintenance, with at least 12 years in a supervisory role.
• Strong knowledge of electrical, plumbing, HVAC, mechanical, and FLS systems.
• Excellent problem-solving skills and attention to detail.
• Ability to lead a team effectively and work under pressure.
• Good communication and interpersonal skills.
• Familiarity with PM systems, BMS/GRMS, and energy management systems is an advantage.
• Flexibility to work shifts, weekends, and emergency call-outs.

• Identify and penetrate new markets to generate business leads.
• Prepare and review sales proposals (quotations), technical submittals, and samples.
• Negotiate pricing and discuss proposal details with customers.
• Coordinate with the Customer Service Department regarding pricing, delivery schedules, and customer service.
• Deliver presentations and provide technical support to clients and distributors.
• Maintain strong relationships with customers, addressing and resolving complaints and queries promptly.
• Submit quotations, follow up on receivables, and maintain project tracking.
• Visit project sites, clients, and consultants to ensure products are specified and approved.

• Proven experience in sales management, preferably in the HVAC or construction industry.
• Strong negotiation and communication skills.
• Ability to work independently and collaboratively.
• Technical knowledge with the capability to provide technical support.
• Excellent relationship-building skills.
• Proficiency in sales management software (*, *************
• Fluency in Arabic and English.

Required Occupational Health and Safety Specialist to work in Al-Shalwi Logistics Company, with at least 1 year of experience in the field of occupational health and safety, and holding a certificate in occupational safety or its equivalent. We are looking for a highly qualified person to ensure compliance with local and international safety standards. The candidate must be able to carry out the following tasks:

• Conduct risk assessments and develop occupational safety plans

• Organize and implement safety training programs for employees

• Conduct regular inspections of workplaces and document results

• Investigate incidents, analyze their causes, and propose corrective actions

• Prepare regular reports on occupational health and safety performance

• Ensure compliance with regulations and laws related to occupational safety

• Develop and update emergency procedures and evacuation plans

• Coordinate with relevant government agencies in the field of occupational safety