Customer Services Jobs in Dammam

• Supervising the preparation of budgets and general financial plans.
• Managing bank accounts and maintaining relationships with banks, suppliers, and beneficiaries.
• Developing and implementing financial policies and procedures.
• Preparing financial statements and analyzing the financial status periodically.
• Supervising the implementation of board decisions related to financial transactions.
• Ensuring the integrity of accounting operations and internal financial audits.
• Proposing effective investment strategies and enhancing cash flow.
• Leading the financial team and evaluating employees' performance and development.
• Preparing periodic financial reports and submitting them to upper management.

• A bachelor's degree in Business Administration, Accounting, Financial Management, or Finance and Investment Management.
• 3 years of experience in the financial field.
• A fellowship from the Saudi Organization for Certified Public Accountants (SOCPA) preferred.
• Proficiency in Arabic and English.

• Follow up on the implementation of administrative instructions from the direct manager.
• Open and sort paper mail and distribute it.
• Carry out printing tasks and answer phone calls.
• Coordinate and organize meetings and assist in documenting the minutes.

• Bachelor's degree in Business Administration, Human Resources, Management Information Systems, Marketing, or Executive Secretarial.
• Experience of no less than 3 years in the field.

• Advanced skill in Microsoft Power BI.
• Proficiency in the English language.

• Build strong, long-lasting relationships with retail market clients.
• Identify new opportunities to increase sales and grow market share.
• Provide professional sales consultations to stores and clients and clarify product features.
• Follow up on orders and ensure timely delivery of products.
• Collect and analyze sales data and provide regular performance reports.
• Work collaboratively with the team to ensure sales targets are met.
• Keep abreast of market developments and competition to stimulate innovation and achieve success.

• Previous knowledge of non-food consumer products (mother and child care products, beauty products, personal hygiene products) is preferred.
• Own a car and hold a valid driver's license.
• High school diploma or equivalent.
• At least two years of experience in sales or marketing in retail markets.
• Strong communication skills and the ability to build relationships with clients.
• Enjoy initiative and the ability to work independently.

• Identify and pursue new sales opportunities in the trading sector.
• Develop and maintain strong relationships with clients.
• Understand customer needs and provide suitable solutions.
• Prepare and deliver presentations to potential clients.
• Negotiate contracts and close sales while ensuring customer satisfaction.
• Maintain detailed records of sales activities and account status.
• Collaborate with the marketing team to support promotional activities.

• Proven experience as a Sales Executive or in a similar sales role.
• Familiarity with trading and financial products (preferred in industrial supplies).
• Strong communication and negotiation skills.
• Ability to build rapport with clients.
• Goal-oriented with a track record of achieving sales targets.
• Bachelor’s degree in business.
• Proficiency in Microsoft Office and CRM software.
• Valid KSA driving license (Must).
• Ready to relocate and join immediately (Must).

• Competitive salary.
• Incentive and commission-based salary.
• Opportunities for professional development and growth.
• Collaborative and inclusive work environment.

• Manage daily operations for procurement processes and collaborate with various teams.
• Oversee team performance, ensuring service level agreements (SLAs) are met.
• Enhance procurement strategies and manage contract negotiations.
• Evaluate procurement team transactions to ensure compliance.

• Team Management: Develop the skills of the procurement team and enhance stakeholder relationships.
• Operations Management: Oversee operational delivery and manage procurement processes effectively.
• Process Enhancement: Create and implement best practices for procurement.

• Strong leadership and project management skills.
• Excellent negotiation abilities and insight into procurement strategies.
• Proficiency in English, with Arabic being an advantage.

• Bachelor’s Degree in business, supply chain management, or procurement.
• Minimum 7 years of experience in a similar role.

• Establish and structure the internal marketing department, including setting up the organizational framework, defining roles, and recruiting the right talents.
• Develop an overall marketing strategy that aligns with the company’s vision and business objectives.
• Build and maintain a strong and consistent brand identity across all channels.
• Develop and execute annual and monthly marketing plans, setting and tracking KPIs.
• Manage digital and traditional marketing campaigns, and innovate strategies across social media, email marketing, and promotional activities.
• Prepare and manage the annual marketing budget efficiently to maximize return on investment (ROI).
• Conduct market research, analyze customer behavior and competitors, and turn insights into actionable plans.
• Build strategic partnerships with media outlets and influencers to strengthen brand visibility.
• Provide regular detailed performance reports and strategic recommendations to top management.

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum of 5 years of professional experience in marketing, with proven experience in the restaurant or hospitality sector.
• Demonstrated experience in establishing and leading marketing departments.
• Strong expertise in digital marketing, paid advertising, and content management.
• Excellent leadership skills with the ability to build and develop high-performing teams.
• Solid strategic planning and budget management abilities.
• Outstanding analytical skills and data-driven decision-making.
• Full proficiency in both Arabic and English.
• Applicant must be Saudi National.

• Manage front-line manufacturing employees to achieve operational targets.
• Ensure the quality of work and adherence to operational frameworks.
• Engage in continuous improvement initiatives through tools like NCR, PSR, and Kaizens.
• Support the implementation of new digital production tools and lean production line setups.

• Bachelor’s degree in Engineering from an accredited university.
• Basic experience in Manufacturing & Production Quality.
• Proficiency in Arabic and English.

• Strong communication skills.
• Experience with Microsoft Excel.
• KSA National preferred.
• Process improvement mindset.

Required Project Management Director with experience of at least 5 years in managing major projects, holding a PMP certificate or its equivalent, with a high ability for leadership and effective communication. The candidate will be responsible for leading the team and ensuring the projects are executed on time and within the approved budget, while maintaining the highest quality standards.

Main tasks:

• Developing detailed project plans, work schedules, and budgets

• Managing and coordinating human and material project resources

• Identifying and assessing potential risks and developing mitigation plans

• Continuous communication with stakeholders and preparing progress reports

• Ensuring compliance with quality standards and occupational safety

• Managing relationships with suppliers and contractors

• Solving problems and managing changes in project scope

• Implementing accounting and administrative duties related to preparing the payroll statement, collecting data related to employee attendance, and calculating salaries.
• Preparing and organizing disbursement documents and following up on revenue collection.
• Auditing bank accounts and preparing necessary reconciliations.
• Supervising current and capital expenditure movements and preparing closing accounts.
• Developing accounting methods and keeping up with advancements in this field.

• Bachelor's degree in Accounting or Financial Management.
• At least two years of experience in the field of accounting.

• Accounting operations / financial auditing.
• Conducting inspections and supervision.
• Preparing reports and monitoring.

• Develop and Execute a strategic HR Digital Transformation roadmap aligned with business objectives.
• Implement HR Technology Solutions: Oversee the deployment of HRIS, LMS, performance management, and employee engagement platforms.
• Process Innovation: Analyze current HR processes and design technology-driven improvements to maximize efficiency.
• Data Governance: Ensure the integrity, security, and compliance of all HR data across platforms.
• Change Management: Lead organizational adoption of new technologies through structured training, communication, and stakeholder engagement.
• Cross-Functional Collaboration: Partner with IT, Shared Services, Finance, and external vendors to drive digital initiatives.
• Team Leadership: Manage HRIS specialists, develop KPIs, and foster a high-performance digital HR team.
• Continuous Improvement: Stay abreast of HR technology trends and embed a culture of continuous innovation.

• Minimum 10 years of HR experience with a strong focus on HR technology and digital transformation.
• Proven experience in managing HR digital projects end-to-end, including planning, execution, stakeholder engagement, and risk management.
• Strong analytical, strategic thinking, and complex program management skills.
• In-depth understanding of ERP Systems (Oracle), Cybersecurity (CISM), Agile Development, Cloud Solutions (SaaS/Serverless), Big Data, Machine Learning, and AI.
• Demonstrated ability to work across multiple departments and with external partners.
• Metrics-driven approach with a focus on delivering measurable outcomes.

• Bachelor’s degree in computer science, Information Technology, or a related field (required).
• Master’s degree in business administration with HR specialization (preferred).
• Bilingual proficiency in English and Arabic (mandatory).