Customer Account Manager Jobs for Fresh Graduates in Dammam

• Prepare quotations, tenders, and Expressions of Interest (EOI) for clients.
• Compile monthly service reports and document them accurately.
• Analyze sales trends for major clients and respond effectively.
• Market laboratory services through various client interactions.
• Participate in relevant conferences and promote ALS at trade exhibitions.
• Advise clients on appropriate method selections and provide technical guidance.
• Manage client sample pickups and orders efficiently.
• Handle project management duties, including quality planning and stakeholder communication.
• Support business development initiatives and achieve budgeted financial performance.
• Foster and maintain constructive client relationships to enhance service differentiation.
• Represent ALS Arabia effectively at industry gatherings and trade shows.

About the Role

Perfect Vision is seeking a motivated and results-oriented Key Account Manager (Sales) to join our team in Dammam, Eastern Province, Saudi Arabia. This full-time position is ideal for an individual with 0-1 years of experience looking to launch a successful career in sales within the dynamic Saudi Arabian market. You will play a crucial role in driving sales growth, fostering strong client relationships, and promoting our innovative products and solutions.

As a Key Account Manager, you will be responsible for achieving sales targets, expanding our customer base, and ensuring exceptional customer satisfaction. This role requires a proactive approach to understanding client needs and delivering tailored solutions, making it a pivotal position within our sales department.

Key Responsibilities

• Achieve and exceed sales targets set by management.
• Actively promote company products and solutions to existing customers and attract new clients.
• Maintain comprehensive knowledge of all products and services, and clearly articulate their value to customers.
• Analyze customer needs and requirements to present suitable solutions and proposals.
• Implement sales policies and adhere to performance indicators (KPIs) and job tasks for weekly, monthly, and annual evaluations.
• Liaise with different departments to ensure efficient order processing and timely delivery to customers.
• Deliver compelling presentations that clearly demonstrate the value of products and services to clients.
• Manage customer accounts effectively, providing necessary support to maintain high levels of customer satisfaction.
• Maintain continuous communication with customers through regular visits and professional engagement.
• Follow up to ensure timely collection of invoices and receivables from customers.
• Accurately register all sales opportunities and potential customers in the CRM system and keep records updated.
• Prepare comprehensive reports related to visits, communications, and sales activities.
• Provide reports on market competition, pricing, and offers.
• Develop sales plans and identify potential business opportunities.
• Perform any other tasks assigned by the direct manager within the scope of the department.

Qualifications and Requirements

• 0-1 years of experience in a sales role.
• Good English language skills.
• A strong technical background with a good understanding of IT, telecommunications, computer systems, and smart solutions is preferred.
• Ability to build strong and long-term relationships with executives and decision-makers.

Required Skills

• Excellent persuasion and negotiation skills.
• Strong customer relationship management abilities.
• Effective problem-solving skills and the capability to mobilize efforts toward solutions.
• Good listening skills and flexibility in approach.
• Strong sales acumen with a proven ability to achieve sales targets.
• Ability to work effectively under pressure.
• Strong organizational and time management skills.
• Analytical skills to provide appropriate solutions to challenges.
• Proficiency in computer skills.

Additional Information

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. A Diploma or Bachelor's degree in Telecommunications Engineering, Information Technology, or Business Administration is preferred. Perfect Vision is committed to equal opportunity and fostering a diverse and inclusive workplace. We welcome and encourage applications from individuals with special needs, including those with motor disabilities, as we provide fully equipped facilities and a supportive workspace designed for comfort and professionalism.

About the Role

Perfect Vision is seeking a motivated Marketing/Sales Specialist to join our team in Dammam, Eastern Province, Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience looking to begin their career in marketing and sales within a dynamic environment. The role encompasses the full sales cycle, from initial client engagement and presentations to securing purchase orders and managing payment collections.

As a Marketing/Sales Specialist, you will be responsible for promoting Perfect Vision's services, understanding client needs, and developing tailored solutions. You will contribute to business growth through effective marketing strategies and client relationship management.

Key Responsibilities

• Plan, implement, and monitor marketing activities to promote company services.
• Engage in the full sales cycle, including presenting services, submitting quotations, receiving Purchase Orders (PO) from clients, and following up on payments.
• Ensure adherence to company branding guidelines and marketing standards.
• Promote company products and solutions to existing customers and attract new clients.
• Maintain comprehensive knowledge of all products and services and clearly explain them to customers.
• Study customer needs and requirements to present suitable solutions and proposals.
• Monitor and ensure the timely execution of assigned marketing plans and projects.
• Maintain professional communication with clients, suppliers, and external partners.
• Ensure the confidentiality of company marketing materials and business information.
• Adhere to company policies, procedures, and performance expectations.
• Develop and implement marketing plans and promotional campaigns.
• Present company services and coordinate marketing activities for projects and events.
• Prepare presentations and quotations, and follow up with clients.
• Monitor marketing performance and prepare reports for management.
• Follow up on Purchase Orders (PO) and client collections.
• Achieve sales targets and prepare performance reports for management.
• Manage the customer journey to ensure satisfaction.
• Prepare reports related to visits, communications, and sales activities.
• Provide reports on market competition, prices, and offers.
• Prepare sales plans and identify potential opportunities.

Qualifications and Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 0-1 years of experience in marketing, sales, or related roles.
• Strong communication and organizational skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Familiarity with ERP systems, specifically Odoo.
• Knowledge of digital marketing and social media platforms.
• Ability to work under pressure and manage multiple tasks effectively.

Required Skills

• Excellent communication and teamwork skills.
• Proficiency in client relationship management.
• Strong presentation and negotiation skills.
• Effective time management and organizational abilities.
• Solid problem-solving and analytical thinking capabilities.
• Ability to perform effectively under pressure.
• Good command of the English language.

Work Environment

This is a full-time position located in Dammam, Eastern Province, Saudi Arabia. Perfect Vision is committed to equal opportunity and fostering a diverse and inclusive workplace. We welcome and encourage applications from individuals with special needs, including those with motor disabilities, and provide fully equipped facilities and a supportive workspace to ensure comfort and professionalism.

• Sell the widest range of the company’s products for assigned customers following group channel guidelines.
• Provide feedback on competition activity within the sales area.
• Prepare and manage special order requests, ensuring all necessary approvals are secured.
• Collect invoices as per the company’s aging policy.
• Maintain a professional relationship with customers and revisit lost clients to explore opportunities for regaining business.
• Open new accounts and ensure all valid documentation is in place.
• Monitor and promote the use of the ECOM online platform among customers.
• Handle customer complaints and report them to the sales team leader.