About the Role
IHG Hotels & Resorts is seeking a Waiter to join the Food & Beverage team at the First Vignette Collection in Saudi Arabia, specifically at the Carlton Al Moaibed Hotel in Dammam. This role is focused on delivering dining experiences and ensuring guests feel welcomed and well-served. The position is full-time and requires 0-1 year of experience.
Key Responsibilities
- Welcome and greet guests in a warm, friendly, and professional manner.
- Present menus, explain dishes, and provide recommendations based on guest preferences.
- Take accurate food and beverage orders and communicate them clearly to the kitchen and bar teams.
- Serve food and beverages in a timely manner while maintaining high service standards.
- Check on guest satisfaction throughout the dining experience and respond to requests.
- Prepare tables before service, ensuring cleanliness, proper setup, and adherence to presentation standards.
- Clear tables after guests have finished and reset them for the next patrons.
- Handle guest bills accurately and process payments according to hotel procedures.
- Coordinate with kitchen, bar, and other hotel departments to ensure a smooth service flow.
- Follow all food safety, hygiene, and health & safety standards.
- Maintain a professional appearance and wear the hotel uniform.
- Support team members and assist with additional duties as required.
Qualifications and Requirements
- Previous experience in a restaurant, hotel, or customer service role is preferred.
- Strong communication and interpersonal skills are essential.
- A customer-focused attitude with a friendly and professional demeanor is required.
- Ability to work efficiently and effectively in a fast-paced environment.
- Flexibility to work various shifts, including evenings, weekends, and public holidays.
- Basic knowledge of food and beverage service is considered an advantage.
- Ability to stand and walk for extended periods during service shifts.
- A good command of English is necessary; proficiency in Arabic is an advantage.
- Strong teamwork skills, attention to detail, and a commitment to ensuring guest satisfaction are vital.
Required Skills
- Communication
- Interpersonal skills
- Customer-focused attitude
- Teamwork
- Attention to detail
Work Environment and Company Culture
This full-time Waiter position is based in Dammam, Eastern Province, Saudi Arabia. IHG Hotels & Resorts fosters an inclusive environment where diversity is celebrated. The company promotes a culture of trust, support, and acceptance, welcoming individuals from all backgrounds. IHG aims to provide every team member with the opportunity to belong, grow, and make a difference in a collaborative setting, with a commitment to employee wellbeing.
