Customer Services Jobs for Fresh Graduates in Makkah

Join M Hotel Al Dana Makkah as a Telephone Operator!
In this pivotal role, you will be the first point of contact for guests calling the hotel, and your professional demeanor will contribute to a positive experience for each of them. Your responsibilities will include:

• Receiving guest calls warmly and professionally to foster a friendly interaction.
• Communicating effectively with all departments to ensure seamless service delivery.
• Addressing queries with politeness and always exceeding guest expectations.
• Greeting guests by name upon their calls.
• Maintaining up-to-date knowledge of hotel services and local offerings.
• Utilizing the Opera Guest profile system to enhance guest interaction.
• Managing and accurately recording long-distance call vouchers.
• Delivering prompt wake-up calls and maintaining the switchboard for efficient call transferring.
• Taking messages for guests and management while adhering to established standards.
• Following environmental, health, and safety standards as per company policies.

We look forward to your contributions to our team and helping create memorable experiences for our guests!

Remote part-time reception staff with exciting salaries

Required a female employee for a cashier position in a recreational club and has no objection to working in a mixed environment.